Ford Edge Complaints (2016)

926 consumer complaints on file.

#11205538May 3, 2019
STEERING, UNKNOWN OR OTHER
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197164April 18, 2019
VISIBILITY/WIPER
WIPERS LOCK ON EACH OTHER & STOPS, MAKING FOR VERY DANGEROUS CONDITIONS WHEN RAINING VERY MUCH. IN MOTION, EVERY TIME IT RAINS !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196543April 15, 2019
UNKNOWN OR OTHER
FOUND MOON ROOF TO BE CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195530April 11, 2019
SERVICE BRAKES
STARTED VEHICLE BY PUSHING THE BRAKE AND HEARD A NOISE. CAR STARTED AND THE BRAKE PEDAL WENT TO THE FLOOR. COMPUTER IN CAR STARTED READING LOW BRAKE FLUID. HAD CAR TOWED TO FORD DEALERSHIP. HYDRAULIC BREAK LINE BROKE ON RIGHT FRONT WHEEL. CAR ONLY HAS 62,000 MILES. I BELIEVE THIS IS SAFETY DEFECT AND FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192477March 29, 2019
UNKNOWN OR OTHER
THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING THE VEHICLE AT NORMAL HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192110March 28, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
SUNROOF GLASS CRACKED FOR NO APPARENT REASON. ONE DAY IT WAS FINE, NEXT DAY IT WAS CRACKED. I TOOK TO FORD DEALER AND THEY TOLD ME $1,000 TO REPAIR AND THAT THEY USE 3RD PARTY TO REPAIR. MY CAR IS STILL UNDER WARRANTY, BUT THEY SAID IT IS NOT COVERED. I DID RESEARCH AND MANY OTHERS HAVING THE EXACT SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191743March 26, 2019
SERVICE BRAKES
SUDDEN FAILURE OF BRAKES (PEDAL DEPRESSED TO FLOOR) PULLING OUT OF STORE PARKING LOT. FORD REPAIR NOTED THIS WAS DUE TO BRAKE FLUID LEAK FROM RIGHT FRONT BRAKE DUE TO 'EXCESSIVE MATERIAL FATIGUE'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186333March 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN COMING TO A STOP AT AN INTERSECTION THE PROXIMITY SENSORS GO OFF INADVERTENTLY FREQUENTLY WHEN THERE IS NO OBJECT THERE. WE HAVE TAKEN IT TO FORD SERVICE SEVERAL TIMES ONLY TO BE TOLD EVERYTHING CHECKS OUT OKAY. THIS HAPPENS ON A DAILY BASIS AND IS VERY ANNOYING AND MAKES US NOT TRUST THE SENSORS SINCE THEY SENSE OBJECTS THAT ARE NOT VISIBLE. THIS USUALLY HAPPENS WHEN SLOWING DOWN FOR A STOP SIGN AT AN INTERSECTION OR STOP LIGHT. IT CAN GO OFF ON EITHER SIDE EVEN THROUGH NO OTHER VEHICLES OR OBJECTS ARE THERE. MY WIFE HAS RECORDED THIS ON HER PHONE TO SHOW THE SERVICE DEPARTMENT BUT SO FAR THEY HAVE NOT BEEN ABLE TO DUPLICATE IT. WHEN WE SHOWED THEM THE VIDEO THEY SAID THEY HAD ANOTHER PERSON RECORD A VIDEO OF THE SAME ISSUE ON ANOTHER FORD EDGE UNDER SLOWING OR COMING TO A STOP AT AN INTERSECTION. THIS REPORT WANTS A SPECIFIC DATE REPORTED WHEN THIS HAPPENED HOWEVER AS MENTIONED THIS HAPPENS ON A REGULAR BASIS AND HAS DONE SINCE IT WAS PURCHASED NEW FROM FORD COUNTRY IN HENDERSON, NV. WE HAVE TAKEN IT INTO TWO DIFFERENT DEALERS TRYING TO HAVE THIS PROBLEM TAKEN CARE OF BOTH GAUDIN FORD IN LAS VEGAS,NV AND FORD COUNTRY WHERE WE PURCHASED THE VEHICLE IN HENDERSON, NV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186334March 13, 2019
ENGINE
SINCE PURCHASED AS A CERTIFIED PRE OWNED, THERE IS ALWAYS A VERY NOTICEABLE CLICKING NOISE FROM THE ENGINE WHEN COLD, AND GRADUALLY QUIETS WHEN WARMED UP... SIMILAR TO A STICKING VALVE LIFTER. THE SERVICING DEALER CHECKED WITH FORD AND SAID THE ENGINEERS ARE WORKING ON THE ISSUE, BUT THERE ARE NO REPAIRS FOR THIS CONDITION AND IT WILL NOT HARM THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186325March 12, 2019
STEERING
THE ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT CAME ON AGAIN. THERE IS A TSB ON THIS AND THE DEALERSHIP REPLACED THE STEERING WHEEL TO FIX IT. NOW IT IS COMING ON AGAIN WITH THE NEW STEERING WHEEL AND WILL NEED TO GO BACK TO THE DEALER FOR SERVICE. IT CAME ON DURING A HIGHWAY TRIP FROM NEW ORLEANS TO DAYTONA AND HAS STAYED ON EVER SINCE. THE STEERING WHEEL IS TILTED LEFT AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183653March 2, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
DRIVING VEHICLE OUT OF DEVELOPMENT WHEN I EXPERIENCED THE BRAKES CATASTROPHICALLY FAIL. I PUSHED ALL THE WAY TO THE FLOOR WITH LITTLE RESPONSE. THE DEALER SAID THE MASTER CYLINDER LEAKED INTO THE BOOSTER CAUSING BOTH COMPONENTS TO FAIL. OVER $1,000 ON REPAIR AND NO TANGIBLE SOLUTION. FEARFUL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181643February 21, 2019
VISIBILITY/WIPER
REAR WINDOW SHATTERED FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171876January 24, 2019
STEERING
THIS IS THE SECOND FAILURE OF THE ADAPTIVE POWER STEERING ON MY 2016 EDGE SPORT WITH 22,500 MILES ON IT. THE FIRST TIME WAS WHEN THE CAR HAD 8800 MILES ON IT AND FORD WOUND UP REPLACING THE WHOLE STEERING WHEEL IN AUGUST OF 2017. THIS MORNING IT HAPPENED AGAIN ALMOST IDENTICALLY TO THE LAST TIME. I WAS BACKING OUT OF A PARKING SPOT AND ALL OF THE SUDDEN THE STEERING WHEEL OUT OF NOWHERE TURNS 90 DEGREES TO THE LEFT TO WHERE THE TOP OF THE STEERING WHEEL NOW POINTS TO THE RIGHT WHILE DRIVING STRAIGHT. I HAVE A APPOINTMENT TO BRING TO MY FORD DEALERSHIP ON 1/31/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171750January 23, 2019
UNKNOWN OR OTHER
I OPENED THE SUNROOF COVER AND IT REVEALED A LARGE CRACK IN THE GLASS. I'VE ALREADY HAD THE SUNROOF REPLACED ONCE UNDER WARRANTY FROM FORD FOR A SIMILAR CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166647January 12, 2019
STRUCTURE:BODY
REAR WINDOW GLASS COLLAPSED / CRUMBLED DURING NORMAL USE. THE WINDOW DID NOT SHOW ANY INITIAL SIGN OF CRACKING OR FAILURE. IT APPEARS THIS IS A KNOWN ISSUE WITH THIS MODEL THAT TO DATE FORD HAS NOT ADDRESSED BY RECALL. THE VEHICLE WAS STATIONARY AT THE TIME HOWEVER IT COULD HAVE OCCURRED THE NEXT TIME THE VEHICLE WAS DRIVEN. THIS COULD BE RISK TO PASSENGERS OF THE VEHICLE OR OTHER VEHICLES FOLLOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164796January 7, 2019
UNKNOWN OR OTHER
PANORAMIC ROOF CRACKED WITH NO IMPACT - APPEARS TO BE A COMMON ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164125December 30, 2018
STRUCTURE:BODY
I WAS DRIVING DOWN THE STREET ON 12/27/18 WHEN THE RIGHT REAR PASSENGER DOOR OPENED. I PARKED THE CAR AND TRIED TO CLOSE IT BUT I COULDN'T. I TURNED THE CHILD PROOF LOCK AND IT STILL WOULDN'T CLOSE. CALLED FORD IN WOODBURY,NJ AND BRIAN TOLD ME THERE WERE NO RECALLS AND THEY WERE BUSY BUT THEY'D TRY AND TAKE A LOOK. I TOOK IT TO OUR LOCAL GAS STATION AND MIKE, THE MECHANIC, SAID THE SAME THING HAPPENED TO HIS FORD TRUCK AND OTHER PEOPLES CARS. HE GOT A SCREW DRIVER AND HE WAS ABLE TO CLOSE THE DOOR. MY 5 YR OLD GRANDDAUGHTER WAS SITTING THERE WHEN IT OPENED. WE WERE GOING TO BE RIDING ON THE NJ TURNPIKE AND GARDEN STATE PKWY. THANK GOD IT DIDN'T OPEN THEN. THE MECHANIC SAID THE LOCK FROZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163493December 26, 2018
POWER TRAIN
WHILE DRIVING ON EXPRESSWAY AT 70 MPH. IN TRAFFIC ENGINE LOST POWER CAR STARTED SLOWING DOWN AND WOULD NOT SPEED BACK UP. THE WRENCH AND THE HILL ASSIST NOT AVAILABLE ICONS WERE ON. TURNED ON FLASHERS AND PEOPLE BEHIND ME GAVE ME ROOM TO CHANGE LANES AND PULL TO THE SHOULDER. ENGINE WAS STILL RUNNING ROUGHLY. HIT ENGINE STOP BUTTON, WAITED A FEW SECONDS TRIED TO RESTART. IT CRANKED AND FINALLY RESTARTED. WAS ABLE TO MAKE IT HOME WITH NO PROBLEMS. MADE AN APPOINTMENT WITH FORD DEALER AND THEY ACTED LIKE IT WAS NO BIG DEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163215December 23, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
THE REAR WINDOW OF MY EDGE EXPLODED WITH NO ONE IN THE VEHICLE'. MY WIFE REMOTE STARTED THE CAR, THEN LATER SHE WENT OUT TO GET THE NEWSPAPER AND GO SHOPPING WHEN SHE NOTICED GLASS ON THE GROUND BEHIND THE CAR. THINKING IT WAS VANDALIZED WE CALLED THE POLICE. UPON THE PATROLMAN'S EXAMINATION HE NOTED THAT IT LOOKS LIKE IT WAS BROKEN FROM THE INSIDE! I AGREED. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND WAS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162075December 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
LOST CONTROL ON MY STEARING DRIVING TO MY WORK THIS MORNING. I WAS DRIVING ON STRAIGHT ROAD WHEN I STARTED EXPECTING LOST OF STEARING, CAR WAS ALMAST START DRIVING TO THE CURB. I PUT ON BREAKS AND CAR WOULDN'T STOP. TRYED TO MANEUVER CAR TO STOP FROM GOING ON CURB AND TURNING TO OPPOSITSIDE BUT THERE WAS OUTCOMING TRAFFIC, BUT WAS VERY UNFORTUNATE TO CONTROL THAT IS WAS STILL DRIVING EVEN I WAS PUSHING ON THE BREAKS AND CAR WENT ALL THE WAY TO SIDE OF THE OPPOSITE DIRECTION AND FLUE TO THE FIELD AND DREW THERE FOR 100-200 FEET UNTILL IT IS STOPPED. I WAS LUCKY SURVIVE, BECAUSE THERE WAS ELECTRIC POLE AND SOME UNEVEN LAMDSCAPE THAT I CULD BEEN INJURED OR EVEN DEAD. DANGEROUS! CAN'T EXPLAIN FEAR I EXPERIENCED THIS MORNING. SCHEDULED TIME WITH FORD AT SAWMILL IN DUBLIN, OHIO TO CHECK WHAT IS WRONG WITH THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge