Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11246351August 26, 2019
SERVICE BRAKES
FOR OVER A WEEK, I HAVE HAD ISSUE WITH MY BRAKES BEING VERY DIFFICULT TO PRESS, AND STOP MY CAR. IT IS A 2013 FORD EDGE WITH ABOUT $106,000 MILES ON IT. THIS ISSUE STARTED SUDDENLY, AND ALMOST RESULTED IN A CRASH, AS I WAS NOT ABLE TO STOP MY CAR IN MY NEIGHBORHOOD, AND BLEW THROUGH A STOP SIGN. I HAVE SINCE DRIVEN IN MANUAL MODE, SO THAT I COULD DOWNSHIFT TO SLOW MY VEHICLE, BUT HAVE TO LEAVE ADEQUATE BRAKING TIME B/W MY VEHICLE AND THE NEXT, AND AM LEAVING EARLY AND LATE FOR WORK TO AVOID ANY TRAFFIC SITUATIONS IN WHICH MY CAR WILL NOT STOP. WE HAVE A 18MTH OLD, SO DRIVING WITH HER IN THE VEHICLE IS NOT GOING TO HAPPEN FOR HER SAFETY ALONE. WE CALLED, AND WERE TOLD THIS WAS COVERED AS LONG AS IT WAS THE BRAKE BOOSTER, BUT FROM READING THESE COMPLAINTS IT IS THE EXACT THING I'M HAVING AND I'M NOT SURE HOW IT COULD BE ANYTHING ELSE. THE HISSING IS WHEN I BRAKE, AND THE FIRST TIME IT HAPPENED, THERE WAS A VERY LOUD SQUEALING. MY BRAKES ARE "SPONGY" AND I LITERALLY HAVE TO USE BOTH FEET TO STOP MY VEHICLE. FORTUNATELY, WHEN I CALLED I WAS TOLD THIS WAS COVERED AS LONG AS IT IS THE BRAKE BOOSTER, BUT THIS IS CLEARLY AN ISSUE WITH FORD, AND IT SHOULD OBVIOUSLY BE A RECALLED PART. THIS HAS BEEN AN ONGOING ISSUE WITH MY CAR SINCE 8/19, AND I TOOK MY VEHICLE THIS MORNING TO BE SERVICED, AND HOPEFULLY IT WON'T TAKE LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246575August 26, 2019
AIR BAGS
I HAD A 20 MILE AN HR FRONT END WRECK AND THE AIR BAGS DID NOT DEPLOY IN CHILLICOTHE MISSOURI ON NORTH 65 HIGHWAY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11246209August 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR WILL ALL OF A SUDDEN STOP EXCELS RATING AT HIGH SPEEDS. THE RPMS INCREASE AS THE SPEEDS DECREASES. THE FORD DEALERSHIPS CAN NOT FIGURE IT OUT AS IT HAS TO BE DOING IT. IT CAN HAPPEN 30 MINUTES INTO DRIVING AND THEN MAYBE 1.5 HOURS IS, THERE IS NO CONSISTENCY. IT HAS HAPPENS FOR THE PAST YEAR. AND NOW TRACING FOR THE PAST SUMMER IT IS VERY ANXIOUS DRIVING THIS CAR. I AM NOT SURE MY CAR WAS CLEARED REALLY WITH ALL THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245960August 23, 2019
SERVICE BRAKES
ALTHOUGH MY VEHICLE WAS NOT INCLUDED IN THE BATH OF 2013 FORD EDGE'S THAT WERE RECALLED FOR THE BRAKE BOOSTER GOING OUT, IT IS HAVING THE SAME ISSUE,, BRAKES BECOME SUDDENLY SPONGY AND YOU CAN HEAR AIR LEAKING FROM THEM. TOOK IT TO MY FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246040August 23, 2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
MY BACK UP CAMERA SAYS "CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP." WHEN I PUT THE CAR IN REVERSE. I JUST BOUGHT THE CAR TWO DAYS AGO AND IT STARTED DOING THIS, THIS MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244960August 19, 2019
SERVICE BRAKES
BRAKE PEDAL IS SPONGY, TAKES MORE EFFORT TO PUSH TO HAVE AN EFFECT ON THE BRAKES, AND THERE IS A HISSING SOUND. BRAKE BOOSTER IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244054August 14, 2019
SERVICE BRAKES
TRYING TO STOP AT 35-40 MPH AT A RED LIGHT, BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, HAD TO STEP VERY HARD ON THE BRAKE PEDAL TO STOP. AFTER THAT I FELT A SPONGY BRAKE PEDAL, HISSING SOUND, AND ABNORMAL BRAKING MOVEMENT. DEALERSHIP INITIAL DIAGNOSIS; BRAKE BOOSTER & MASTER CYLINDER, AT A COST OF 1600 COULD NOT FIGURE OUT WHY THEY STILL HAVE A SPONGY PEDAL, NOW ASKING FOR 800 MORE FOR A ABS MODULE. COMPLETE DEFECTIVE BRAKE SYSTEM FROM FORD! 2013 FORD EDGE 125,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243459August 13, 2019
SERVICE BRAKES
VEHICLE WAS DRIVING ROUGHLY 60MPH ON A HIGHWAY WHEN DRIVER ATTEMPTED TO STOP. THE BRAKE PEDAL HAD TO BE FULLY PUSHED INTO THE FLOOR FOR THE CAR TO BEGIN SLOWING DOWN. THE CAR DID EVENTUALLY STOP. THE DRIVER THEN CONTINUED TO DRIVE SLOWLY (5-10MPH) ON BACK ROADS AND WHEN ATTEMPTING TO BRAKE THE BRAKE HARDLY NEEDED TO BE TAPPED AND THE CAR STOPPED IMMEDIATELY. THERE WAS AN AIR DEFLATING NOISE AND SCREECHING NOISE WHEN APPLYING THE BRAKE. TOOK THE CAR INTO A FORD DEALERSHIP AND THEY IDENTIFIED THE ISSUE AS A POWER BREAK BOOSTER AND VACUUM HOSE FAILURE. FORD CURRENTLY HAS A CUSTOMER SATISFACTION PROGRAM (13N02) FOR SELECT 2011-2013 FORD EDGES WITH UNDER 150,000 MILES. MY CAR IS A 2013 EDGE WITH 139,773 MILES. HOWEVER FORD CLAIMS THE VEHICLE IS NOT COVERED UNDER THE EXTENDED WARRANTY PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243762August 13, 2019
SERVICE BRAKES
MY BRAKE PEDAL WOULD BE VERY DIFFICULT TO PRESS, CAUSING LONGER STOP TIMES. THIS WOULD HAPPEN RANDOMLY, BUT MULTIPLE TIMES EVERY DAY. FOR SAFETY REASONS, I HAD TO LEAVE AMPLE SPACE IN FRONT OF ME, AND COULD NOT LET MY CHILDREN DRIVE MY CAR. WHEN I SPOKE TO MY MECHANIC, HE TOLD ME IT WAS THE BRAKE BOOSTER. FORD CURRENTLY HAS A "PROGRAM" (13N02) FOR REPLACING THE BRAKE BOOSTER, BUT MY VEHICLE IS NOT INCLUDED IN THE MANUFACTURING DATES INVOLVED. MY VEHICLE WAS MANUFACTURED 2 MONTHS LATER THAN THE THE DATES INVOLVED. I HAD THE BRAKE BOOSTER REPLACED ON MY OWN, AND FORD WOULD NOT GIVE ME ANY COMPENSATION FOR THE FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243799August 13, 2019
SERVICE BRAKES
DRIVER NOTICED THE BREAKS NEEDING EXTRA PRESSURE TO GET VEHICLE TO STOP, HISSING SOUND WHEN BREAK PEDAL IS DEPRESSED, AT TIMES BREAKS ARE SPONGY, AT TIMES BREAKS NEED EXTRA PRESSURE THEN ALL OF A SUDDEN PEDAL GOES TO THE FLOOR BOARD AND VERY RAPID STOP TAKES PLACE. ALL THIS HAPPENS FROM VARYING SPEEDS WHILE STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242797August 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT HEARD A HISSING NOISE WHEN SHE DEPRESSED THE BRAKE PEDAL. ON OTHER OCCASIONS, THE CONTACT HAD TO APPLY MORE FORCE TO STOP THE VEHICLE. THE CONTACT CALLED CHAPARRAL FORD (102 CO RD 773, DEVINE, TX 78016, (830) 665-4461) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT SHE COULD BRING IN THE VEHICLE TO RECEIVE A REPAIR ESTIMATE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN AN EXTENDED WARRANTY AND TO CALL NHTSA. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242811August 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO RAYMOND CHEVROLET (118 IL-173, ANTIOCH, IL 60002, (800) 989-5939) WHERE THEY STATED THERE WAS A LIFETIME WARRANTY ON THE FUEL PUMP MODULE, FILLER HOLE, AND FUEL TANK, WHICH WERE REPLACED. AFTER THE REPAIR, THE FUEL GAUGE FAILED TO PROVIDE ACCURATE READINGS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHICH RESULTED IN A DISPUTE ABOUT WHETHER OR NOT THE FUEL GAUGE INDICATOR WAS DAMAGED BY THE MECHANIC. THE DEALER THREATENED TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242182August 7, 2019
UNKNOWN OR OTHER
DOOR AJAR WARNING WON'T GO OFF WHEN CAR IS RUNNING WHICH WILL NOT LOCK DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241769August 5, 2019
STRUCTURE:BODY
DRIVER'S DOOR UNABLE LOCKED WHILE DRIVING, AND INTERIOR DOME LIGHTS STAYING ON CONTINUOUSLY. DOOR ALARM CONTINUOUSLY SOUNDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240985August 1, 2019
ELECTRICAL SYSTEM, SEATS
PASSENGER DOOR AJAR LIGHT COMES ON WHEN DOOR IS SHUT. THE DOORS WILL NOT STAY LOCKED BECAUSE OF THIS. UNSAFE TO STOP AT LIGHT OR PARKING AS ANYONE CAN OPEN THE PASSENGER DOOR AND GET IN. DRIVER SIDE DOOR AJAR FIXED UNDER EXTENDED WARRANTY YRS AGO- SAME ISSUE NOW AGAIN. DRIVER POWER SEAT ROCKS BACKWARDS WHEN GETTING IN OR IF SOLID STOPS- VERY UNSAFE AS YOU ARE NOT IN CONTROL OF CAR WHEN IT'S ROCKING- FEARFUL THAT IT WILL BRAKE LOOSE. QUOTE FROM DEALER WAS $1600! I PAID EXTRA WHEN BUYING CAR FOR LEATHER AND POWER SEATS- THEY SHOULD NOT BREAK AND SHOULD BE COVERED BY FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240997August 1, 2019
ENGINE, STEERING
COMING INTO WORK, IN BEGINNING TO TURN A CORNER THE STEERING WHEEL BEGAN TO SUDDENLY LOCK UP AND HAD TO LITERALLY FORCE IT TO TURN CORNER. IN TURNING THAT CORNER THE CAR COMPLETELY SHUT DOWN AND I DRIFTED INTO A GRASS AREA OUT OF TRAFFIC. THANKFULLY I WAS IN A LOW MPH SETTING. NOW 3 DAYS PRIOR TO THIS THE CAR HAS BEEN HAVING PROBLEMS STAYING IN PARK. EMERGENCY BRAKE HAS TO BE PUT ON BECAUSE THE CAR DRIFTS OUT OF PARK. 2 WEEKS PRIOR WE HAVE HAD THE O2 SENSORS REPLACED AS WELL AS THE BRAKE CYLINDERS ON THE CAR DUE TO HAVING TO FULLY JAM DOWN ON THE BRAKES IN ORDER FOR THE CAR TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241082August 1, 2019
UNKNOWN OR OTHER
WHILE DRIVING MY CAR THE AC SHUT OFF THE RADIO SHUT OFF AND THE RADIO DISPLAY AND THE LIGHTS ON THE DASHBOARD AND THE VEHICLE SLOW DOWN AT FLICKERED OFF FOR A MOMENT THEN CAME BACK ON AND I STOPPED AND TURNED THE CAR OFF. I THEN STARTED IT WITH NO ISSUES SO I KEPT DRIVING WITHIN LESS THAN HALF A MILE IT DID IT A SECOND TIME AND I TOOK MY CAR HOME AND LET IT SIT. I HAVE TAKEN IT TO A FORD DEALERSHIP AND THEY CAN NOT FIND THE PROBLEM. THIS IS THE SECOND TIME ITS HAPPENED TO ME SINCE BUYING IT USED IN AUGUST 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240889July 31, 2019
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
TRANSMISSION JERKING, SHUDDERING, STALLING, IN MOTION. SEAT BELT GET STOCK, CAMERA SOMETIMES WORKS, AND SOMETIMES DONT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240545July 30, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
JULY 21, 2019 DRIVING ALONG ON A 35 MPH ROAD AND CAR JUST STOPPED ACCELERATING WHEN PUSHING GAS PEDAL. WRENCH INDICATOR APPEARED AND HAD TO PUT CAR IN NEUTRAL TO SAFELY PULL OVER. CAR DID RESTART AFTER SHUTTING OFF. SAME INCIDENT HAPPENED AN HOUR LATER GOING THE SAME SPEED. WE RESEARCHED AND FOUND THE NUMEROUS OTHER FORD EDGE SAME COMPLAINTS THAT THE THROTTLE BODY WAS IN NEED OF REPLACEMENT. HAD IT REPLACED AND CAR IS RUNNING SMOOTH WITH NO PROBLEMS. THIS WAS A VERY SCARY AND CONCERNING ISSUE. I CAN'T IMAGINE BEING ON THE EXPRESSWAY LIKE OTHERS HAVE EXPERIENCED. FORD MAKE THIS RIGHT AND PUT OUT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240580July 30, 2019
SERVICE BRAKES
SUDDEN ONSET OF ERRATIC BRAKING. PEDAL FEELS INCREDIBLY FIRM AT TIMES, REQUIRING SIGNIFICANTLY MORE PRESSURE THAN NORMAL TO STOP. OTHER TIMES THE PEDAL IS SPONGY AND HAVE A HUGE AMOUNT OF PEDAL TRAVEL. WHEN THE BRAKE IS APPLIED THERE IS AN AUDIBLE HISSING SOUND, AND IF DEPRESSED FULLY, THERE IS A LOUD AUDIBLE SQUEALING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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