Ford Edge Complaints (2007)

989 consumer complaints on file.

#10547696October 11, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
JANUARY 18, 2013, IN THE MIDDLE OF WINTER, DROVE 2007 FORD EDGE, WITH 40,466 MILES, TO AN AUTO REPAIR SHOP BECAUSE THE HEATER & DEFROSTER WERE NOT WORKING. THE AUTO REPAIR SHOP FLUSHED THE COOLANT AND THE HEATER CORE AND INSTALLED NEW COOLANT BECAUSE THE HEATER CORE WAS CLOGGED WITH METAL DEBRIS. EIGHT MONTHS LATER, SEPTEMBER 22, 2013 AND 57,000 MILES, SAME PROBLEM, THE HEATER & DEFROSTER WERE NOT WORKING. FIVE DAYS LATER, RETURNED THE VEHICLE TO AUTO REPAIR SHOP BECAUSE OF STRONG COOLANT SMELL AND THE ENGINE FANS WERE TURNING OFF AND ON. THIS TIME, THE SHOP DETERMINED THE HEATER CORE IS CLOGGED AND NEEDS TO BE REPLACED. IN ADDITION, THE AUTO REPAIR SHOP DISCOVERED FORD'S TSB 09M04S1. THIS FORD TSB, ISSUED 3/31/2010, GUARANTEES THE FOLLOWING: "OWNERS OF AFFECTED VEHICLES ARE ENTITLED TO A COOLING SYSTEM FLUSH AND REFILL AND A WARRANTY EXTENSION ON THE HEATER CORE TO SIX YEARS OR 105,000 MILES FROM FOUR YEARS OR 50,000 MILES. AFFECTED VEHICLES MAY HAVE POOR HEATER PERFORMANCE." FORD MOTOR CO ACKNOWLEDGES A MANUFACTURER'S DEFECT; HOWEVER, AFTER THREE ESCALATED DEMAND LETTERS AND THREE ESCALATED DEMAND PHONE CALLS, FORD MOTOR CO REFUSES TO HONOR THEIR WARRANTY AND MAKE THE $2600 IN NECESSARY REPAIRS TO GET THE 2007 FORD EDGE WITH 57,000 MILES BACK ON THE ROAD BECAUSE, FORD SAYS, THE WARRANTY EXPIRED ON MAY 1, 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546225September 30, 2013
FUEL SYSTEM, GASOLINE
A STRONG ODOR OF GASOLINE WAS DETECTED AROUND THE VEHICLE. MECHANIC INVESTIGATED. GAS TANK HAD RUSTED THROUGH. GASOLINE WAS LEAKING. ACCORDING TO DIFFERENT BLOGS, THIS IS AN ISSUE THAT MANY OTHER OWNERS HAVE HAD WITH 2007 FORD EDGE. REPLACEMENT OF TANK IS OUTRAGEOUSLY EXPENSIVE. FORD DOES NOT HAVE A RECALL NOR A BULLETIN ON THE PROBLEM AND GIVE NOT MORE THAN AN APOLOGY FOR THE INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543853September 16, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, SHE COULD SMELL AN INTENSE GASOLINE ODOR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE SHE WAS INFORMED THAT THE FUEL TANK HAD A LEAK AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 74,468.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543471September 13, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THERE WAS AN OVERPOWERING GASOLINE ODOR COMING FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543232September 12, 2013
POWER TRAIN
WHEN DRIVING THE TRANSMISSION SHIFT VIOLENTLY FROM 1ST INTO 2ND GEAR AND WHEN I'M DRIVING AT HIGHWAY SPEEDS AND HAVE TO HIT THE BRAKES SUDDENLY THEN SPEED BACK UP THE VIOLENT SHIFTING HAPPENS AGAIN. THERE IS ALSO A SHUTTER IN THE TRANSMISSION WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542680September 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH UPHILL, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THEY COULD NOT DIAGNOSE TO THE VEHICLE DUE TO A FAULTY TRANS-AXLE. THE FAILURE MILEAGE WAS 99843. UPDATED 11/12/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542677September 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE SHIFTER VIBRATED ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST, WHICH DETERMINED THAT THERE WAS A LEAKING TRANS-AXLE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART NEEDED TO COMPLETE THE WORK WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 99,847. UPDATED 11/13/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538639September 3, 2013
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
WE STARTED UP OUR CAR ON A SUNDAY MORNING, PUT IT IN REVERSE, BACKED OUT OF OUR SPOT, AND THEN PUT THE VEHICLE IN DRIVE. RIGHT AWAY, WE NOTICED THE CAR SHAKING, NOT MUCH POWER, AND IT WAS SPUTTERING ALONG. THE CHECK ENGINE LIGHT WAS FLASHING AS WELL, INDICATING ENGINE MISFIRE. THE CAR WAS TOWED TO A FORD DEALERSHIP. THE FORD DEALERSHIP RAN A DIAGNOSTIC AND DETERMINED THAT THE PCU HAD OVERHEATED AND THE CYLINDER COILS MELTED. THEY ALSO SAID THE PCU IS NO LONGER OPERABLE AND NEEDED TO BE REPLACED, ALONG WITH THE COILS AND PLUGS. GENERALLY, ENGINE MISFIRE INDICATES A TUNE-UP IS NEEDED; HOWEVER, IN THIS CASE, THE CAR NEEDS A BRAND-NEW COMPUTER. THE DEALERSHIP QUOTED US AT 2,700 TOTAL FOR THE REPAIR. FURTHERMORE, THIS IS A KNOWN ISSUE WITH THE CAR, AS DETERMINED BY FORD, AS IT ISSUED TECHNICAL SERVICE BULLETIN 13-4-7, CITING THIS MODEL AND SEVERAL OTHERS AS PRONE TO THIS MALFUNCTION. FORD SHOULD RECALL THIS MODEL AND HAVE THE ISSUE FIXED. NO RECALLS EVEN THOUGH THIS POSES A FIRE HAZARD? SHOCKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537088August 24, 2013
POWER TRAIN, AIR BAGS
AFTER DRIVING APPROXIMATELY 20 MILES AT AN AVERAGE SPEED OF 45 MPH I EXITED OFF A VERY BUSY HIGHWAY (EXIT 1, RTE. 93N IN NEW HAMPSHIRE). UPON SLOWING, I FELT A SKIP AND THE CAR BECAME UNRESPONSIVE TO MY ATTEMPT TO ACCELERATE TO COMPLETE THE EXIT . AN ODOMETER ERROR APPEARED ON MY DASH ALONG WITH THE AIRBAG WARNING LIGHT AND THE REPAIR WRENCH SYMBOL. IF I HAD BEEN TRAVELING ON THE OPEN HIGHWAY IN THE KIND OF TRAFFIC I WAS EXPERIENCING, I PROBABLY WOULD HAVE BEEN IN A HIGH SPEED ACCIDENT. AFTER SHUTTING DOWN THE ENGINE FOR 30 MINUTES, I RESTARTED MY VEHICLE AND RETURNED HOME WITHOUT INCIDENT. THIS INCIDENT OCCURRED WITHOUT WARNING. TO DATE MY EDGE HAS BEEN VERY RELIABLE. I HAVE ENJOYED THE EDGE'S PERFORMANCE; BUT, I AM VERY DISAPPOINTED THAT THIS PROBLEM HAS OCCURRED TO NUMEROUS OTHER EDGE OWNERS. I AM HOPING THIS APPARENT DEFECT IS RESOLVED AND A RECALL IS INITIATED BEFORE SOMEONE IS SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536465August 21, 2013
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ON SATURDAY AUGUST 17,2013 I WAS GETTING MY BASKETBALL TEAM SUPPLIES FROM THE BACK OF MY CAR, MY DAUGHTER WAS HELPING ME. I WAS NOT LEANING EXTREMELY CLOSE TO THE VEHICLE JUST STANDING NORMALLY AND THE EXHAUST PIPE BURNED MY LEG. THE BURN IS EXTREMELY BAD, SHORTLY AFTER MY DAUGHTER WENT TO GRAB THE REST OF THE STUFF FROM THE BACK OF MY CAR AND SHE BURNED HER LEG AS WELL. LAST MONTH MY FRIEND WAS HELPING ME REMOVE GROCERIES FROM THE BACK OF MY CAR AND SHE ALSO GOT HER LEG BURNED ON THE EXHAUST PIPE. MY CAR WAS PARKED IN MY DRIVE WAY FOR ALL THREE INCIDENTS. I AM EXTREMELY CONCERNED FOR MY CHILDREN. I ALSO WILL HAVE AN EXTREMELY BAD SCAR ON MY LEG FOR EVER DUE TO THE BURN. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10531928July 26, 2013
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FIRST OCCURRENCE. TURNED VEHICLE ON, SHIFTED IN DRIVE TO LEAVE PARKING LOT. DID NOT SHIFT CORRECTLY, AND FELT AS IF IT WAS IN NEUTRAL. TURNED VEHICLE OFF, AND BACK ON. IT SHIFTED FINE. TOOK VEHICLE BACK TO DEALERSHIP, AS WE HAD ONLY OWNED IT S MONTH AND BOUGHT IN APRIL 2012. THEY COULD NOT FIND ANYTHING WRONG. OVER TIME, THIS HAS HAPPENED 10-15 MORE TIMES. THE COMPUTER ALSO SEEMS TO BE AFFECTED BY THIS AS WELL. TODAY 7/26/2013, I TURNED ON THE VEHICLE, LEFT IT START UP, BEGAN TO GO INTO DRIVE, IT STALLED, AND A POWERTRAIN LIGHT CAME ON. MILEAGE COMPUTER DASH DISAPPEARED. I TURNED THE CAR OFF. TURNED IT BACK ON. WHEN I TRIED TO SHIFT IT, TRANSMISSION WAS VERY VIOLENT. SAT IN THE PARKING LOT FOR TWENTY MINUTES. TURNED THE CAR BACK ON, LET IT RUN FOR 2MINUTES, PUT IT IN DRIVE, AND IT WAS COMPLETELY FINE. WHEN I DRIVE UP HILL, IT SEEMS TO BE USING A LOT MORE POWER THAN NECESSARY, AND MY RPMS GO ALL THE WAY UP TO 5-6K. LOOKING FOR A SHOP TO HAVE THE CAR LOOKED AT, OR AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524621July 12, 2013
WHEELS, UNKNOWN OR OTHER, SUSPENSION
TIRE THREAD WORE ON INNER WALL AND CAUSED TIRE TO BLOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523402July 11, 2013
POWER TRAIN
2007 FORD EDGE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PTU ASSEMBLY IN VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE, FOR AN OIL LEAK AT THE PTU VENT, THE ENTIRE PTU ASSEMBLY SHOULD HAVE BEEN REPLACED. AT THE TIME OF SERVICE, THE VEHICLE HAD 54,708 MILES AND IT WAS STILL UNDER WARRANTY. ON MARCH 23, 2013, THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSIS REVEALED A DAMAGED PTU ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523822July 8, 2013
FUEL SYSTEM, GASOLINE
VEHICLE FILLED WITH FUEL AND PARKED IN GARAGE, NOTICED FUEL SMELL, FOUND FUEL LEAKING ON GROUND, INSPECTED BY FORD TECHNICIAN, FOUND FUEL TANK LEAKING AT LEFT REAR CORNER OF FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521619June 25, 2013
VEHICLE SPEED CONTROL
WHILE DRIVING ON INTERSTATE AT A FIXED SPEED OF 70MPH, THE CAR SUDDENLY ACCELERATED TO 80 MPH, THEN SLOWED DOWN, AND REACCELERATED. THE RPM NEEDLE WENT OVER TO 4000. I HAD TO TURN CRUISE CONTROL OFF. IT HAS OCCURRED SEVERAL TIMES, BUT I HAVE NOTICED THAT DURING WINTER MONTHS, IT ISN'T AN ISSUE, BUT WHEN THE WEATHER IS WARM, THE PROBLEM BECOMES PERSISTENT. DEALERSHIP COULD NOT FIND PROBLEM SO THEY RESET THE ELECTRONIC SYSTEM. STILL HAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521648June 25, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 73 MPH THERE WAS A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF FAILURE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR INSPECTION. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE IGNITION COIL ASSEMBLY, HLA ENGINE CONTROL MODULE AND PCM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,334. ...UPDATED 07-24-13 *BF THE CONSUMER STATED AFTER THE REPAIRS WERE DONE, THE VEHICLE CONTINUED TO EXHIBIT ERRATIC IRREGULAR SHIFTING, ALTHOUGH NOT TO THE EXTENT FOR WHICH HE BROUGHT THE VEHICLE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521513June 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THERE WAS A RECURRING FAILURE WITH THE TRANSMISSION. THE TRANSMISSION HAD BEEN REPLACED THREE TIMES WITHIN A SHORT TIME FRAME. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC ALL EACH TIME. THE CONTACT WAS NOT AWARE OF WHAT CAUSED THE RECURRING FAILURE. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520706June 19, 2013
ENGINE, POWER TRAIN
I HAVE BEEN EXPERIENCING VERY ODD UNEXPLAINABLE EVENTS WITH MY 2007 FORD EDGE SINCE FALL OF 2012 WHICH HAS NOW RESULTED IN FULL FAILURE OF MY TRANSMISSION. BEGINNING IN THE FALL, MY EDGE STARTED TO GIVE ME WARNING MESSAGES ON MY ELECTRONIC DASH PANEL READING "TIRE PRESSURE MONITOR FAULT", ONCE PUT IN REVERSE, THE CAR WOULD MAKE A VIOLENT JERKING MOTION AND LOUD UGLY SOUND. THE MESSAGE ON THE DASH WOULD THEN CHANGE TO READ "ODB DATA ERROR". THE WRENCH AND AIRBAG ICONS WOULD BE LIT. AFTER SHIFTING TO DRIVE, THE CAR SOUNDED AS IF IT WAS IN HIGH GEAR, BUT IT WOULD REFUSE TO ACCELERATE TO A FAST SPEED. ONCE DRIVING, THE SPEEDOMETER WOULD NOT REGISTER SPEED, IT WOULD SIT AT 0 MPH. THE DIGITAL ODOMETER FAILED TO DISPLAY ANYTHING. AS I DROVE, THE TRANSMISSION WOULD NOT SHIFT OR IT WOULD SEEM TO TRY TO SHIFT AND THEN THE CAR WOULD MAKE THE SAME VIOLENT JERKING MOTION AS I EXPERIENCED WHEN I PUT IT IN REVERSE. IF I STOPPED, IT WOULD BE DIFFICULT TO GET THE CAR MOVING, IT WOULDN'T WANT TO MOVE/ACCELERATE. THE CAR WOULD ALSO MAKE UNEXPECTED LUNGING MOVEMENTS WHILE DRIVING. THE CAR WOULD ALSO ON OCCASION SUDDENLY STOP ACCELERATING WHILE DRIVING, ALMOST AS IF IT HAD AUTOMATICALLY SHIFTED INTO LOW GEAR. THIS HAPPENED TO ME SEVERAL TIMES WHILE DRIVING ON THE EXPRESSWAY. NOT SAFE! ON MONDAY, JUNE 17, 2013, MY TRANSMISSION FAILED COMPLETELY. UNACCEPTABLE FOR A CAR MY AGE! AS I HAVE BEGUN TO INVESTIGATE THIS PROBLEM ON THE WEB, TO MY SURPRISE, THIS PROBLEM IS EXTENSIVE. FORD OWNERS HAVE BEEN COMPLAINING ABOUT THIS FOR YEARS, YET FORD HAS FAILED TO RECOGNIZE THIS PROBLEM WITH A RECALL. HELP! THIS PROBLEM IS COSTLY AND POTENTIALLY HAZARDOUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519633June 13, 2013
WHEELS
LOUD HUMMING SOUND FROM THE REAR OF THE CAR, SOUND STARTED SLIGHTLY THEN BECOMING VERY LOUD, ACCORDING TO DEALER BOTH REAR WHEEL BEARINGS NEED TO BE REPLACED. ALSO INFORMED THAT FORD HAS NOT ISSUED A RECALL BUT HAS PROVIDED DEALER WITH TECHNICAL DATA IN THIS REGARD. NOTE ALSO TOOK EXTENDED CAR WARRANTY TO 60,000 MILES BUT NEVER EXPECTED FAILURE TO WHEEL BEARING TO FAIL AT SUCH A LOW MILEAGE. NUMEROUS COMMENTS ON THIS HAPPENING WITH 2007 EDGES IN THE ON-LINE DATABASE. FORD QUALITY??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515915June 9, 2013
FUEL SYSTEM, GASOLINE
I HAVE BEEN SMELLING A SLIGHT FUEL ODOR, LOOKED AT VEHICLE BUT COULD NOT TRACE DOWN LOCATION OF SMELL. ODOR WOULD COME AND GO, THIS HAS BEEN A PROBLEM FOR A FEW MONTHS. WIFE LEFT FOR WORK AND THERE WAS A STRONG ODOR OF GAS, WHEN SHE BACKED OUT OF GARAGE THERE WAS A PUDDLE OF GAS ABOUT THE SIZE OF 1 FOOT BY 2 FOOT ON THE FLOOR. WHEN SHE RETURNED HOME THAT NIGHT I NOTICED A STEADY DRIP OF FUEL DRIPPING ON THE GROUND. I LOCATED THE LEAK COMING FROM THE SEAM OF THE FUEL TANK, SHE HAD FILLED UP THE DAY BEFORE, AND NOW THE TANK WAS WET WITH FUEL. THIS VEHICLE IS ONLY 6 YEARS OLD AND SHOULD NOT HAVE A PROBLEM LIKE THIS. I HAVE OWNED MANY VEHICLES OVER THE YEARS AND NEVER HAVE HAD A FUEL TANK ISSUE LIKE THIS, SO I BELIEVE THIS IS A MAJOR DEFECT OF THE TANK AND SHOULD BE LOOKED INTO. MY EDGE IS PARKED IN A ATTACHED GARAGE WHERE MY ELECTRICAL ROOM, FURNACE, AND WATER HEATER IS LOCATED IN THE SAME LOWER LEVER. OBVIOUSLY I AM PARKING OUTSIDE NOW. MY CONCERN IS THE FIRE HAZARD WITH WATER HEATER IGNITION SOURCE TO MY HOUSE AND VEHICLE. THIS ISSUE NEEDS TO BE ADDRESSED BY FORD, I KNOW THAT I AM NOT THE ONLY PERSON HAVING THIS PROBLEM. HOPEFULLY A RECALL CAN BE ISSUED TO CORRECT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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