Ford Edge Complaints (2015)

731 consumer complaints on file.

#11712716January 22, 2026
WHEELS, UNKNOWN OR OTHER
the lug nut caps will not come off and no tire store in our area can get them off without charging an arm and a leg. what if we were on the road with a flat tire? my husband is [XXX] and i'm [XXX] . there is no way we'd be able to get the wheel off to change it. what if we had no cell service and a driver who is a criminal stops to "help". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709552January 7, 2026
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
MULTIPLE INSTANCES of being blinded COMPLETELY by LED headlights of oncoming vehicles. PLEASE DO SOMETHING about this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709040January 6, 2026
POWER TRAIN
We were on a Family road trip when issues popped up. Car was engine was buzzing and jumping in gears when started up and running rough. No check engines lights showed up. But we decided to drop it off at a dealership in Grants Pass Oregon to get checkout as we didnt feel safe driving it home. They say it is the transmission going bad. We were hundreds of miles away from home and driving over the cascade pass when this was occurring. 1\3\26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707962December 31, 2025
ENGINE
Coolant intrusion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707803December 30, 2025
BACK OVER PREVENTION, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the recalls remedy parts were not yet available. The dealer was contacted and confirmed that the recalls remedy parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707553December 29, 2025
ENGINE
Long block repair due to coolant instrusion which is a known issue with this ford edge model. Dealership is quoting me $8468.16 to replace. Per their diagnosis they found coolant intrusion in cylinder 1 combustion chamber. TSB states replace long block assembly and retest. I was driving the car and it started feeling like it was skipping. I immediately returned home as I had just left the house and parked it. When I parked the check engine light came on. My husband noticed blowback in the oil and we called a tow truck driver to tow the vehicle to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706831December 23, 2025
SERVICE BRAKES, HYDRAULIC, BACK OVER PREVENTION
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706478December 22, 2025
SERVICE BRAKES, HYDRAULIC, BACK OVER PREVENTION
The contact owns a 2015 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal went down to the floorboard. The contact stated that the next day, the low brake fluid warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a brake hose failure. The contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The contact paid out of pocket for the repair. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706543December 22, 2025
BACK OVER PREVENTION, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention system became inoperable. The contact stated that the rearview camera image was intermittently blank and occasionally failed to function properly. The contact also stated that while depressing the brake pedal, the vehicle jerked unexpectedly, requiring the brake pedal to be pumped several times while stopping the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of NHTSA Campaign Numbers 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705783December 18, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that her son reported that while driving at various speeds, the vehicle hesitated to respond while depressing the brake pedal, causing the braking distance to be extended. The MIL warning light was illuminated. The local dealer was contacted and informed the contact that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705656December 17, 2025
BACK OVER PREVENTION
The contact owns a 2015 Ford Edge. The contact stated that while his daughter was driving 70 MPH, the vehicle suddenly shifted to reverse. The vehicle felt like it had shifted into neutral. The rear camera image was displayed. The rearview camera park aid message was displayed. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705093December 15, 2025
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the message "Parking Brake Malfunction - Service Now" was displayed. The dealer and the manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 148,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704539December 11, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while his wife was driving approximately 35 MPH, the brake pedal was depressed and remained on the floorboard. Additionally, the contact's wife had informed the contact that there was an abnormal sound coming from the wheels. The brake fluid warning light was illuminated. The vehicle was taken to the residence, where the contact inspected the vehicle and observed that there was no brake fluid in the brake fluid reservoir, and the contact added brake fluid. Upon attempting to drive the vehicle, the contact depressed the brake pedal, but the brake pedal remained pressed to the floorboard. The contact parked the vehicle and noticed condensation on the driver’s side rear wheel and on the driveway. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,454.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703950December 9, 2025
SERVICE BRAKES, HYDRAULIC, BACK OVER PREVENTION
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic)and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was made aware of the issues. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703743December 8, 2025
WHEELS:RIM
The contact owns a 2015 Ford Edge. The contact stated that while driving 40 MPH, the rear passenger's side tire became flat, and the front passenger's side tire lost a significant amount of air pressure. The contact was able to drive to the residence. The vehicle was taken to the dealer, where all four tires were replaced with brand new tires; however, the failure recurred a week later. The vehicle was taken back to the dealer, where the deflated tires were resealed; however, the failure recurred a month later. The vehicle was taken to the dealer, where it was diagnosed and determined that the rims were corroded. The dealer cleaned the corroded rims and resealed the tires; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rims and the seal on the rims were defective, causing the tires to deflate. The dealer informed the contact that several other Ford vehicles of the same model were experiencing the rim failure. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and denied assistance due to the age of the vehicle; however, the dealer advised the contact that the failure was a factory defect and was not related to the age of the vehicle. The vehicle was not repaired. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700584November 20, 2025
BACK OVER PREVENTION
The contact owns a 2015 Ford Edge. The contact stated that the rearview camera displayed a black image while reversing. The message “Contact the Dealer” was displayed. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698621November 10, 2025
ENGINE
There was a constant burning smell off and on over the last year coming from under the hood. Some days it was stronger than others. Engine compartment was hot when hood was opened. Would the engine catch fire? The coolant level would drop/leak randomly causing car to sputter or vibrate while sitting at traffic lights, etc... Traffic behind me was ready to move, but my car wasn't moving at the normal rate. It wasn't safe. Warning lights would come on, but not always. Sometimes it would throw a code and sometimes it wouldn't. For the first several months, we didn't know what exactly was going on with the vehicle. Unfortunately these cars are still being sold with this problem. We bought one of them from a dealership and got stuck paying for a new engine. Clearly, someone ditched this car before the engine replacement became their problem. We aren't the only ones out there. Contacted Ford dealership for remedy or help with no luck. We went to our local mechanic for help and they gave a quote for engine replacement that was reasonable. Was told engine needed to be replaced for $6,500. Since, we had recently bought the car, we went ahead with replacement but were sick about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697865November 6, 2025
BACK OVER PREVENTION, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted intermittently. The contact stated that while driving at an undisclosed speed, the brake pedal occasionally became inoperable and failed to function properly. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697605November 5, 2025
STEERING
and cause in your description. am writing to formally report a recurring and dangerous issue with my 2015 Ford Edge, which is currently driven by my 16-year-old daughter. Despite reporting this problem multiple times, it remains unresolved and poses a serious safety risk. The backup camera activates while driving at high speeds, distracting the driver and creating a hazardous situation. The steering becomes unusually tight, making it difficult to maneuver the vehicle safely, especially during lane changes or emergency corrections. These issues are not only persistent but occur while the vehicle is in motion at highway speeds, significantly increasing the risk of an accident. I have video documentation of the backup camera activating while driving, which I am willing to provide upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697103November 3, 2025
SERVICE BRAKES, HYDRAULIC, BACK OVER PREVENTION
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 25 MPH, the "Brake Fluid Low" message was displayed. The contact inspected the brake fluid and noticed there was brake fluid in the reservoir. The contact added brake fluid to the reservoir, and approximately 5 days later, the message was displayed again. The contact became aware that there was no brake fluid in the reservoir. The vehicle was taken to a certified mechanic, who diagnosed a fracture in the brake hose, which caused a leak. The vehicle was not repaired. The dealer was contacted and confirmed that there were no parts for the recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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