Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11265778October 2, 2019
VISIBILITY/WIPER
WHILE DRIVING ON HWY 2 IN WENATCHEE, WA AT 5PM ON OCTOBER 2, 2019 MY SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME. THERE WERE NO OVERPASSES OR CARS NEAR ME WHEN THIS HAPPENED. THE WEATHER WAS PARTLY CLOUDY AND AROUND 72 DEGREES. I WAS DRIVING APPROXIMATELY 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265226September 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AIR LEAKING WHILE DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION WHEN NEEDED AND THE VEHICLE TOOK SOME TIME TO COME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE AWARE OF THE FAILURE. THE MANUFACTURER ONCE OFFERED AN EXTENDED WARRANTY REGARDING THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT MEET THE GUIDELINES TO QUALIFY FOR THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259005September 30, 2019
SERVICE BRAKES
BRAKES STARTED TO MAKE HISSING NOISE. BROUGHT TO MECHANIC TO FIND A FAILED BRAKE BOOSTER. CONTACTED FORD BECAUSE IT IS PART OF EXTENDED WARRANTY. WAS TOLD BY FORD THAT MY VIN WAS NOT PART OF THE EXTENDED WARRANTY COVERAGE. WAS TOLD THE CAR WAS SAFE TO DRIVE, BUT IF THE BRAKES BECOMES HARD I WAS TO 'MASH ON THE BRAKES AND MY CAR WOULD STOP'. FORD KNOWS THERE IS A PROBLEM AND IS NOT TAKING RESPONSIBILITY FOR THE SAFETY OF THEIR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258796September 29, 2019
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR AS I APPLIED THEM AFTER EXITING INTERSTATE AND PULLING INTO A PARKING LOT. IT WAS TAKEN TO A FORD DEALERSHIP WHERE THE MASTER CYLINDER, BOOSTER AND HCU WERE ALL REPLACED, BUT PROBLEM STILL PERSISTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258341September 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT WAS VERY FIRM. THE CONTACT STATED THAT EXTRA PRESSURE WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO SISK FAMILY FORD (565 OAK ST, FOREST CITY, NC 28043, (828) 245-1626) WHERE IT WAS DIAGNOSED. THE RESULTS WERE STILL PENDING. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INFORMED HER OF A TEAR IN THE DIAPHRAGM OF THE BRAKE BOOSTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *BF CONSUMER STATED TEAR IN DIAPHRAM WAS REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258385September 26, 2019
SERVICE BRAKES
WHEN GOING TO BREAK, BREAK PEDAL GOES HALF WAY DOWN AND THEN STOPS, ALL WHILE CAR IS STILL MOVING. BECOMES HARD TO PUSH. WHILE APPLYING BREAK, THERE IS A HISSING NOISE. CAR STALLS WHILE SITTING AT A STOP LIGHT. AT TIME IS HAS ALMOST CAUSED ME TO CRASH MY CAR WITH MY 8 YEAR OLD IN IT. VERY UNSAFE TO DRIVE. UPON TAKING IT TO A MECHANIC, THEY DIAGNOSED IT WITH A FAILING BREAK BOOSTER. DEALER STATED MY CAR IS NOT COVERED UNDER THE 13N02 EXTENDED WARRANTY EVEN THOUGH MY CAR IS A 2013 AND WAS PRODUCED IN OAKVILLE CANADA. I HAVE SEEN THOUSAND OF CLAIMS/COMPLAINTS ABOUT THIS ISSUE. THIS IS A SAFETY CONCERN THAT OBVIOUSLY NEEDS TO BE ADDRESSED AND THE 13N02 NEEDS TO BE EXTENDED OUT TO MORE MODELS OF THE FORD EDGE. I BOUGHT THIS CAR BACK IN APRIL SO THAT ME AND MY SON ARE SAFER WHILE OUT ON THE ROAD, UNFORTUNATELY NOW I AM STUCK WITH AN UNSAFE CARE THAT SHOULD BE FIXED UNDER THE 13N02 EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258465September 26, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR WARNING COMES ON WHICH MAKES THEE INTERIOR LIGHTS STAY ON, WHEN THIS WARNING HAPPENS THE DOORS WILL NOT LOCK. TONIGHT, IT WAS ESPECIALLY DANGEROUS WHEN THIS WARNING HAPPENED AFTER DARK AND THE INTERIOR LIGHTS STAYED ON WHILE DRIVING HOME WHICH IS A 20 MINUTE COMMUTE. IT MAKES IT DIFFICULT TO SEE WHAT'S HAPPENING OUTSIDE THE CAR, ESPECIALLY WHEN YOU LIVE IN THE COUNTRY TRYING TO DODGE DEER BECOMES 100% HARDER WITH INTERIOR LIGHTS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257680September 24, 2019
SERVICE BRAKES
HAD IT IN TO HAVE VACUUM LEAK TAKEN CARE OF AND THEY TOLD ME MY VACUUM BRAKE BOOSTER IS BAD AND IT SHOULD BE COVERED BY FORD AND NOT DRIVE IT IN CASE IT WON'T STOP AT ALL. I CALLED FORD AND ALL THOUGH THERE ARE RECALLS ON THE 2013 FORD EGDES MY VIN NUMBER IS NOT ONE TO BE COVERED, THIS IS NOT RIGHT THAT ALL OTHERS ARE COVERED FOR THE EXACT THING THAT'S HAPPENING TO MINE AND THEY SAY I HAVE TO PAY FOR IT. I THINK THEY DON'T CARE THAT I TRAVEL FOR WORK AND NEED MY CAR. HOW DO I GET THIS COVERED THROUGH FORD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257337September 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256927September 20, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO PARK, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD MULTIPLE TIMES TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED LATER THAT DAY. THE CONTACT CHECKED THE BRAKE FLUID AND FOUND THAT IT WAS NOT LOW; HOWEVER, SHE DECIDED TO ADD MORE BRAKE FLUID. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 86,296.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256367September 18, 2019
SERVICE BRAKES
BRAKES MAKE A NOISE LIKE AIR IS COMING OUT WHEN I'M PUSHING ON THEM. HAD THEM CHECKED OUT BY A GARAGE AND THEY SAID THE PAD AND ROTORS LOOK GOOD. HOWEVER, STILL HAVING ISSUES WITH IMMEDIATE STOPS WHEN GOING DOWN MY INCLINED DRIVEWAY. BRAKES FEEL SPONGY AND NOT TOUCHY. ALSO, RECENTLY, SITTING IN A DRIVE THROUGH LINE AND AFTER IDLING STATIONARY FOR A FEW MINUTES WITH MY FOOT ON THE BRAKE, THE CAR TURNED OFF. SOMETHING IS NOT RIGHT WITH THE BRAKE SYSTEM. IT'S A 2013 FORD EDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255865September 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO MARK MCLARTY FORD (4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255918September 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND AN OIL LEAK UNDER THE REAR PASSENGER SIDE. ALSO, WHEN PARKING THE VEHICLE, IT ROLLED FORWARD WHEN THE EMERGENCY BRAKE WAS NOT APPLIED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE CONTACT CALLED SUMMIT FORD (LOCATED AT 200 BUFFALO MOUNTAIN DR, SILVERTHORNE, CO 80497, (970) 262-9230) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255921September 16, 2019
FUEL/PROPULSION SYSTEM
CHECK FUEL INLET CAME ON. THEN ENGINE LIGHT SEVERAL DAYS LATER. THE GAS GAUGE WILL NOT READ THE LEVEL OF GAS. NOW THE CHECK ENGINE LIGHT IS COMING ON. THE DEALER SAID IT IS NOT COVERED UNDER EMISSONS. AND IT SURE IS. THESE FUMES ARE GETRING IN THE AIR. AND THE VALVE IS NOT WORKING CAUSING THE GAS CAN TO GET METAL WHICH WILL IN TURN TEAR THIS UP .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255962September 16, 2019
UNKNOWN OR OTHER
DOOR AJAR LIGHT AND WARNING ALARM ON WHEN ALL DOORS ARE CLOSED CAR HAS APPROX. 38,000 MILES AND IS IN EXCELLENT CONDITION. FORD DEALER WANTS $743 DOLLARS TO FIX!. SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256023September 16, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE DRIVING THE CAR 40 MILES IT COMPLETELY DIED AND THE STEERING WHEEL LOCKED UP. I TOOK THE CAR IN FOR DIAGNOSTIC TEST AND IT CAME BACK NOTHING. THE CAR WAS GIVING BACK TO ME AND IT HAD THE WARNING FLASHING ON THE DASH WITH THE WRENCH . I TOOK SEVERAL PICTURES. DRIVING WEST ON I-40 DURING RUSH HOUR TRAFFIC. I PAID FOR THIS REPAIR AND SEE THIS EXACT SAME THING HAS HAPPENED. SEVERAL MONTH LATER THE BRAKES FELT LIKE I WAS PUSHING ON A BRICK. I WAS UNABLE TO STOP,. THE FORD COMPANY HAS A RECAL ON THE BRAKE BOASTER AND I WAS TOLD TO PAY 900.00 AND MAYBE SOME TIME THEY WILL INCLUDE MY 2013 FORD EDGE. SEPT 16 2019 , THE CHECK ENGINE LIGHT IS ON. THERE IS A RECALLFOR THE FORD EDGE 2013 BUT AGAIN NOT MINE I HAVE A FAULTY PURGE VALVE . FORD IS CHARGING 349.00 TO PUT ON A PART THAT IS AGAIN ON RECALL. THIS PART IS ALSO ON THE OUTSIDE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255842September 16, 2019
FUEL/PROPULSION SYSTEM
2013 EDGE SUDDEN LOSS OF ACCELERATION AT ANYTIME. GOING 75 DOWN THE INTERSTATE OR 30MPH THROUGH TOWN. MUST PULL TO SHOULDER IF ROAD SHUT VEHICLE OFF AND RESTART. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255846September 16, 2019
FUEL/PROPULSION SYSTEM
2013 FORD EDGE FWD. SUDDEN LOSS OF ACCELERATION IN INTERSTATE AT HIGH SPEEDS ALMOST IMPOSSIBLE TO GET TO SHOULDER OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255478September 14, 2019
ELECTRICAL SYSTEM
DRIVERS SIDE REAR DOOR WILL RANDOMLY SET THE CARS ALARM OFF SAYING THE DOOR IS OPENED WHEN IN FACT THE DOOR IS CLOSED. THIS HAS DRAINED MY BATTERY ONCE, NEEDING A NEW REPLACEMENT. I REPLACED THE DOOR SWITCH BECAUSE FORD DEALERSHIP TOLD ME IT WAS BAD ($400) AND IT STILL RANDOMLY GOES OFF. THIS ISSUE HAS LEFT ME STRANDED SEVERAL TIMES DUE TO THE BATTERY BEING DRAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255307September 13, 2019
SERVICE BRAKES
WHILE DRIVING DOWN A HILL INTO TOWN I TRIED USING THE BRAKES AND THEY WANT COMPLETELY TO THE FLOOR. LUCKILY THERE WAS NO ONE IN FRONT OF ME AND WAS ABLE TO COAST TO A STOP IN TOWN WITH FAINT TO NO BRAKES OR FEEDBACK. TURNS OUT THE BRAKE/ABS MODULE WAS MALFUNCTIONING CAUSING IT TO DUMP ALL THE PEDDLE INPUT PRESSURE INSTEAD OF APPLYING IT TO THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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