Ford Edge Complaints (2016)

926 consumer complaints on file.

#11341722July 27, 2020
STEERING
THE ADAPTIVE STEERING MODULE INTEGRATED IN THE RACK AND PINION SHORTED AND ONE CAN NO LONGER USE THE ADAPTIVE STEERING FEATURE. THE NHTSA RECALLED THE STEERING WHEEL WITH THE ELECTRIC ADAPTIVE STEERING MOTOR, HOWEVER NHTSA DID NOT RECALL THE RACK AND PINION WITH THE DEFECTIVE ADAPTIVE ELECTRONICS. I'M LUCKY MY STEERING WHEEL FAILED STRAIGHT AND DID NOT CAUSE THE STEERING WHEEL TO BE COCKED. I WOULD LIKE TO PREVENT CAR MANUFACTURERS FROM INTEGRATING ELECTRONICS INTO NON-SERVICEABLE COMPONENTS. THE ONLY WAY TO RESOLVE THE ADAPTIVE STEERING FAILURE IS TO REPLACE THE RACK AND PINION. GOING FORWARD ALL AUTOMOTIVE MANUFACTURES SHOULD NOT BE ALLOWED TO INTEGRATE NON-SERVICEABLE ELECTRONICS WITH MECHANICAL PARTS. THE VEHICLE WAS STATIONARY AND I TRIED TO MODIFY THE SETTINGS FOR THE ADAPTIVE STEERING IN DRIVER ASSIST SETTINGS.THE ADAPTIVE STEERING FEATURE IS NO LONGER AVAILABLE SINCE THE ELECTRONICS SHORTED. WHY RECALL THE STEERING WHEEL AND NOT THE ELECTRONICS IN THE RACK AND PINION. IT DOES NOT ADD UP BECAUSE IT WAS AN 50% REPAIR. WHY BOTHER WITH THE RECALL IF YOU DID NOT ADDRESS THE ENTIRE PROBLEM. THE ADAPTIVE STEERING ELECTRICAL COMPONENTS IN THE RACK SHOULD BE A REMOVABLE MODULE SO YOU CAN REPAIR THE ELECTRONICS WITHOUT HAVING THE CHANGE THE ENTIRE RACK AND PINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340216July 19, 2020
ENGINE
VEHICLE ENGINE WARNING LIGHTS COME ON LUCKY TO BE IN FROM A DEALERSHIP THEY SAID THERE WAS A NATIONAL HIGHWAY BULLETIN ABOUT ENGINE, LUCKILY I HAD WARRANTY TOOK 43 WEEKS TO AUTHORIZE ARE AWARE OF A PROBLEM WITH ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339479July 15, 2020
ENGINE
VEHICLE HAS STALLED MULTIPLE TIMES WHILE DRIVING OR STOPPED AT A STOP LIGHT WITHOUT WARNING. "ACCESSORY POWER" REMAINS ON SO LIGHTS, POWER STEERING ETC. THE FIRST TWO TIMES IT HAPPENED I WAS AT A STOP LIGHT AND HAD TO PLACE THE CAR IN PARK TO RESTART THE VEHICLE WHICH TOOK MULTIPLE ATTEMPTS UNTIL THE VEHICLE WOULD REMAIN RUNNING. TODAY THE VEHICLE STALLED WHILE COMING OFF OF A HIGHWAY, I HAD TO PULL OVER MULTIPLE TIMES TO RESTART THE VEHICLE WHEN EVER I TOOK MY FOOT OFF THE GAS AS THE VEHICLE WOULD STALL. I BARELY MADE IT TO WORK. I AM WONDERING WHY THERE IS NOT A RECALL ON THE VEHICLE FOR THIS ISSUE AS FORD DID RECALL THE 2017 EDGE FOR SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339259July 14, 2020
SERVICE BRAKES
AS I WAS DRIVING MY 2016 FORD EDGE, I WENT TO STOP AND AS I PRESSED THE BRAKE, IT SLOWED AT THE POINT TO WHERE IT SHOULD HAVE BEEN COMING TO A FULL STOP, THEN THE PEDAL RELEASED AND WAS PUSHED ALL THE WAY TO THE FLOOR BEFORE IT CAME TO A FULL STOP. THE NEXT FEW STOPS...THE SAME THING HAPPENED. I CALLED MY FORD DEALERSHIP AND ASKED IF IT COULD BE LOW ON BRAKE FLUID, EVEN THOUGH NO INDICATOR DISPLAYED ON MY DASH. THEY SAID IT COULD BE A NUMBER OF THINGS. BUT AS I CONTINUED TO DRIVE AND STOP, IT GOT WORSE. THANKFULLY, INSTEAD OF JUMPING ON THE HIGHWAY, I TOOK ALL BACK ROADS TO THAT DEALERSHIP. AS SOON AS THE TECH GOT IN THE DRIVERS SEAT AND PUSHED THE PEDAL, TO TAKE FOR A TEST DRIVE, HE TOLD ME 'THIS THING IS NOT GOING ANYWHERE'. HE GOT UNDERNEATH, HAD ME PUSH THE PEDAL, AND FLUID 'SPRAYED LIKE A WATER FOUNTAIN.' HE SAID HE CAN SEE THAT THE BRAKE LINE HAD SPILT. THIS WAS THE DRIVERS SIDE (LEFT FRONT) BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339015July 13, 2020
ENGINE
THE ENGINE IS LEAKING COOLANT INTO CYLINDER #3. THIS CAUSES THE ENGINE TO OVERHEAT AND WHITE SMOKE TO COME OUT OF THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330797June 25, 2020
SERVICE BRAKES
PUSHED THE BRAKE PEDAL BACKING OUT OF MY GARAGE AND HEARD A POP SOUND, PEDAL WENT TO THE FLOOR. WITH BRAKE FLUID I WAS ABLE TO DRIVE TO A LOCAL REPAIR SHOP, THOUGH AS I APPROACHED STOP SINGS AND SIGNALS THE CLOSER I GOT TO STOPPING, THE PEDAL WOULD DROP CLOSE TO THE FLOOR AND CONTINUE TO COAST UNTIL I STEPPED HARD ON THE PEDAL TO STOP IT. I WAS TOLD (AS I HAVE SEEN IN AT LEAST ONE OTHER REPORT ON THIS SITE) THAT THE RIGHT FRONT BRAKE LINE HAD A CUT ON IT AND HAD EXPLODED. I DOUBT A ROAD HAZARD CUT THE LINE BUT SUSPECT AN ISSUE WITH THE PART ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330172June 22, 2020
ENGINE
INTERNAL COOLANT LEAK INTO CYLINDER #2 CAUSING MISS FIRE CODE AND CHECK ENGINE LIGHT. KNOWN ISSUE BY FORD AND RECOMMENDS COMPLETE ENGINE CHANGE AND IS NOT COVERING ANY OF THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328862June 15, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, 980-224-5854). THE CONTACT WAS INFORMED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED THREE TIMES AT THE SAME DEALER HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328632June 13, 2020
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
BETWEEN GETTING IN MY CAR AND STOPPING AT ANOTHER ERRAND, THE FIRST PANEL OF MY PANORAMIC SUNROOF CRACKED FROM FRONT TO BACK, RIGHT DOWN THE MIDDLE. THERE WAS NO IMPACT POINT. I NEVER HEARD A ROCK HIT MY CAR. I DROVE ON THE HIGHWAY FOR ABOUT 30 MINUTES BETWEEN STOPS. I DID DRIVE OVER A DIP IN THE ROAD BUT EVEN THEN, I NEVER HEARD IT CRACK. THE DEALER SUGGESTED I PLACE A CLAIM WITH MY INSURANCE BECAUSE OF THE COST. NO ONE CAN TELL ME HOW THE SUNROOF CRACKED. THE CAR IS GARAGED, THE TEMPERATURE WAS MODERATE, AND I DID NOT GO FROM A HOT ENVIRONMENT TO A COLD CAR WASH AS SOME HAVE SUGGESTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328269June 11, 2020
STRUCTURE:BODY
THERE WAS RECENTLY A RECALL FOR DOOR LATCHES FOR SEVERAL FORD MODELS AND I BELIEVE THE FORD EDGE SHOULD BE ADDED TO THAT LIST. MY DRIVERS SIDE DOOR DOES NOT ALWAYS LATCH EVEN AFTER SEVERAL ATTEMPTS. AS FORD STATED, I AM WORRIED 'EVEN IF AN OWNER GETS THE DOOR TO LATCH AFTER REPEATED ATTEMPTS, IT IS STILL POSSIBLE THAT IT WILL BECOME UNLATCHED DURING DRIVING.' THIS HAPPENS WHILE SHUTTING THE DOOR WHILE INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327522June 6, 2020
STEERING
LOST POWER STEERING WHILE DRIVING ON CITY STREET. WARNING CAME ON WITH : 1. STEERING ASSIST FAULT SERVICE REQUIRED; 2. SERVICE ADVANCE TRAC. MY 2016 NORMALLY IS USED ON THE HIGHWAY, NOT CITY. LOSS OF POWER PULLED VEHICLE TO SIDE OF ROAD. 80K MILES ON EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325931May 26, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
CAR CAUGHT FIRE WHILE PARKED AND UNATTENDED! ON 5/26/2020 @ 3:12AM AWOKE TO A LOUD POP. LOOKED OUT WINDOW AND SAW CAR ON FIRE WITH FIRE IN THE REAR PASSENGER TIRE WELL AREA. BY THE TIME THE FIRE DEPARTMENT PUT THE FIRE OUT PASSENGER SIDE OF CAR WAS PRETTY BURNED UP. CAR HAD BEEN PARKED IN THE STREET IN FRONT OF MY HOME FOR ABOUT 10 HOURS PRIOR TO THE FIRE AND THERE WAS NO EVIDENCE OF FOUL PLAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11323089May 3, 2020
POWER TRAIN
WHILE TRAVELING ON HIGHWAY, VEHICLE BEGAN TO MAKE HUMMING SOUND FROM REAR. AFTER ABOUT 1 MINUTE OF THESE SOUNDS, THE ORANGE WRENCH LIGHT APPEARED AND THE VEHICLE BEGAN TO SPUTTER. VEHICLE CONTINUED SPUTTERING AT EACH STOP LIGHT, RUNNING ROUGH UNTIL I WAS ABLE TO REACH MY DESTINATION AND TURN VEHICLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323107May 3, 2020
UNKNOWN OR OTHER
MY CAR HAD BEEN PARKED FOR THREE DAYS WITHOUT MOVING OR OTHER USE. I WALKED PAST THE BACK AND SAW THAT THE BOTTOM OF THE REAR WINDSHIELD HAD AN ALLIGATOR EDGE (PIECES ON THE GROUND), IT LOOKED AS IF SOMEONE HAD TO TRIED TO PUNCH *OUT* ON THE RIGHT SIDE, AND THE WHOLE WINDSHIELD WAS SHATTERED WHEN YOU LOOKED CLOSELY AT THE GLASS. THERE WERE NO HOLES IN THE WINDSHIELD AND NO SIGN OF IMPACT.FROM THE OUTSIDE OF THE CAR. WE LIVE IN ON AN ACRE AND HAVE SECURITY CAMERAS SO VERIFIED THERE WAS NO VANDALISM ACTED ON THE CAR NOR DID ANY ACT OF NATURE COME INTO CONTACT WITH MY CAR. IN LOOKING, THERE ARE SEVERAL PEOPLE ON THE INTERNET WITH THE SAME EXPERIENCE, WITH THE SAME EXACT GLASS BURST PATTERNS INCLUDING THE POP OUT SPOT ON THE RIGHT SIDE. WHEN I DID MOVE THE CARE TO ALLOW THE GLASS REPAIR PERSON ACCESS, CLOSING THE DOOR CAUSED THE WINDSHIELD TO FALL IN STARTING AT THE PUNCH OUT SPOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322625April 29, 2020
EXTERIOR LIGHTING
THE "DECORATIVE" PIECE ON THE REAR LIFTGATE THAT HAS THE REVERSE LIGHTS IS SEVERELY CONDENSATION AND FILLS WITH WATER, WHICH WILL EVENTUALLY SHORT OUT THE REVERSE LIGHTS CAUSING A SAFETY HAZARD AND THE LOCAL DEALER FUCILLO FORD WILL NOT REPAIR OR REPLACE THIS UNIT WANTS TO CHARGE ME 1300.00 TO REPAIR AND I HAD COMPLAINED THREE TIMES ABOUT IT WHILE THE VEHICLE WAS UNDER THE WARRANTY. I DO NOT HAVE PHOTOS OF THIS NEXT RAINSTORM I WILL SECURE SOME AND FORWARD ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322628April 29, 2020
VISIBILITY/WIPER
ON TUESDAY 29 APRIL 2020 WHILE DRIVING DOWN THE ROAD AND STRIKING NO BUMPS OR POTHOLES WE OBSERVED THE PANORAMIC FIXED PORTION OF THE SUNROOF CRACK FROM CORNER TO CORNER. NOTHING HAD STRUCK THE GLASS AND THE INTERIOR AND EXTERIOR TEMPERATURE WERE ABOUT EQUALIZED. THIS HAS CAUSED A SEVERE SAFETY HAZARD AND I AM NO LONGER DRIVING THE VEHICLE AS I USE THIS TO TRANSPORT MY SEVEN-MONTH-OLD GRANDSON AND CANNOT TRUST THE GLASS PANEL FORD HAS BEEN CONTACTED AND HAS NOT OFFERED ANY RESOLUTION TO THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321663April 20, 2020
UNKNOWN OR OTHER
I OPENED THE REAR LIFT GATE WHILE THE VEHICLE WAS PARKED AND WAS LOADING STUFF INTO THE BACK OF VEHICLE; EITHER I ACCIDENTALLY HIT THE KEY FOB IN MY POCKET OR MY FOOT TRIGGERED THE AUTOMATIC OPEN/CLOSE SENSOR AND THE LIFTGATE BEGAN CLOSING ON ME AND WOULD NOT STOP EVEN ONCE IT FELT PRESSURE FROM HITTING AN OBJECT (ME). I BARELY SQUEEZED OUT OF THE WAY BEFORE IT SLAMMED SHUT; THIS HAS HAPPENED TO ME ON SEVERAL OCCASIONS NOW AND IS GOING TO KILL SOMEONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321667April 20, 2020
VISIBILITY/WIPER
WHILE DRIVING IN MODERATE TO HEAVY RAIN THE PASSENGER SIDE WIPER THROWS THE WATER IN FRONT OF THE DRIVERS MAIN FIELD OF VISION; THE END OF THE PASSENGER SIDE WIPER PASSES DIRECTLY IN FRONT OF THE DRIVER AS IT IS WIPING THE WINDSHIELD AND THE EXCESS WATER FROM THE PASSENGER SIDE WIPER IS THROWN IN THE MIDDLE OF THE DRIVERS FRONT/DIRECT FIELD OF VISION MAKING IT VERY HARD TO SEE DURING THE RAIN CREATING AN EXTREME SAFETY HAZARD; THIS COULD EASILY BE REMEDIED WITH A SHORTER WIPER ARM MECHANISM ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321324April 16, 2020
FUEL/PROPULSION SYSTEM
THE CAR HAS HAD PROBLEMS WITH STALLING FOR SEVERAL MONTHS, WHEN IN MOTION BOTH AT LOW SPEEDS AND UP TO 40 MPH, AS WELL AS AT IDLE. EACH TIME THE CHECK ENGINE LIGHT HAS ILLUMINATED. IT HAS GIVEN CODES P2196 AND P1450. WE TOOK IT TO THE DEALER FOR DIAGNOSIS, AND THEY SAID IT NEEDS THE FUEL VAPOR CANISTER PURGE VALVE REPLACED. I NOTICED THAT FORD ISSUED A SAFETY RECALL FOR THE FOCUS, 18S32, FOR A FAULTY VAPOR CANISTER PURGE VALVE, AND HAVE FOUND MUCH EVIDENCE ON THE INTERNET THAT THIS IS A COMMON PROBLEM ACROSS FORD PRODUCT LINES. THIS IS NOT COVERED UNDER EITHER THE EMISSIONS OR THE POWERTRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320028April 2, 2020
UNKNOWN OR OTHER
ERROR CODE P1450
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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