Ford Edge Complaints (2015)

731 consumer complaints on file.

#10893221August 4, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CHECK MANUAL AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A GROUND CABLE WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891968August 1, 2016
VEHICLE SPEED CONTROL
ACCELERATOR STOPPED WORKING. WRENCH WARNING LIGHT LIT. (ENGINE REMAINED RUNNING; AC REMAINED ON). AFTER STOPPING THE CAR, WE RE-STARTED IT. IT RAN OK FOR ABOUT 1.5 MILES, THEN THE SAME PROBLEM OCCURRED. (WE WERE IN MOTION, ON A BACK ROAD, NOT TURNING,BRAKING ETC. SPEED OF VEHICLE WAS ABOUT 50 MPH. IT IS A SAFETY HAZARD AS THE ROAD IS SOMEWHAT CURVY AND HILLY, WITH FEW PLACES TO SAFELY MOVE OFF THE ROAD AFTER THE VEHICLE STOPPED WORKING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891586July 29, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891733July 29, 2016
ENGINE, POWER TRAIN
ON 26 JULY 2016, I ENCOUNTERED A SUDDEN AND INEXPLICABLE PROBLEM WITH MY VEHICLE THAT INVOLVED THE LOSS OF THE ABILITY TO ACCELERATE. . . WHILE I WAS IN TRAFFIC ON A BUSY ROAD. THE GEAR SHIFT WAS STILL IN THE 'DRIVE' POSITION WHEN THE INCIDENT OCCURRED REQUIRING ME TO DRIFT INTO A DRIVEWAY/PARKING LOT, NARROWLY AVERTING AN ACCIDENT. I WAS IN THE PROCESS OF ATTEMPTING TO PASS ANOTHER VEHICLE. NEEDLESS TO SAY WHEN THIS INCIDENT HAPPENED I FOUND MYSELF, AND MY GRANDCHILDREN, IN A VERY DANGEROUS SITUATION. AS THE MOMENT THE VEHICLE IS UNSAFE TO OPERATE. ON 27 JULY THE SAME ISSUE REOCCURRED THREE MORE TIMES (ALL ON LOCAL STREETS), ONCE WHILE I WAS IN AN INTERSECTION, WHILE I WAS ON MY WAY TO THE COWLES FORD DEALERSHIP TO HAVE THE VEHICLE SERVICED. THE SERVICE MANAGER, TOOK MY VEHICLE IN (HE GRACIOUSLY PROVIDED A LOANER VEHICLE) AND ONE OF THE SERVICE REPRESENTATIVES, HYPOTHESIZED THAT THE PROBLEM MIGHT BE RELATED TO THE THROTTLE. I'M NOT SURE IF THE ISSUE WAS MECHANICAL OR RELATED TO THE COMPUTER SYSTEM. THE SERVICE MANAGER INDICATED THAT IT MAY TAKE ABOUT A WEEK TO SERVICE THE VEHICLE DUE TO THE VOLUME OF SERVICE REQUESTS, SO I WILL NOT KNOW IF THE VEHICLE IS DRIVABLE UNTIL AFTER THE FIRST WEEK OF AUGUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889176July 28, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE UNINTENTIONALLY DECELERATED TO 20 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. UPDATED 10/18/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889343July 28, 2016
POWER TRAIN
I WAS DRIVING ON A BUSY HIGHWAY AT ABOUT 45 MPH AND I COULDN'T ACCELERATE. LUCKILY I WAS ABLE TO COAST OFF TO THE SIDE BURN. MY CAR ONLY HAS 6700 MILES ON IT. THEY TOWED IT TO THE DEALERSHIP AND THE DEALERSHIP TOLD ME THAT THEY CAN'T GET IT INTO TO LOOK AT UNTIL AUGUST 1ST. THE APPARENTLY WON'T EVEN GIVE YOU A LOANER CAR IN THE MEANTIME. VERY FRUSTRATING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889132July 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED TO 15 MPH WHEN THE POWER TRAIN WRENCH WARNING SIGNAL ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888837July 26, 2016
UNKNOWN OR OTHER
4 DAYS AGO I STARTED MY VEHICLE AND PUT IT IN DRIVE AND IT WOULD NOT MOVE. THE ENGINE ICON CAME ON AND THE MESSAGE SAID SOMETHING ABOUT "POWER ACCESSORY ", IT DID NOT LAST LONG ENOUGH FOR ME TO READ IT. THE SAME THING HAPPENED AGAIN TODAY AS I WAS DRIVING IN REVERSE OUT OF A DRIVEWAY THAT WAS ON AN INCLINE. I LOST ALL POWER AND HAD NO CONTROL OF THE VEHICLE. IT WAS VERY SCARY. AGAIN THE POWER ACCESSORY NOTICE FLASHED. BOTH TIMES I HAD TO TURN THE VEHICLE OFF AND RESTART AND IT WAS FINE. I ONLY HAVE 1400 MILES ON THIS VEHICLE AND BOUGHT IT WITH 600 MILES ON IT ABOUT A MONTH AGO. THIS IS CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886106July 20, 2016
ENGINE
SEE ATTACHED PDF FILE FOR COMPLAINT. WHILE TRAVELING AT NEAR HIGHWAY SPEED (45 MPH) ON A LATE SATURDAY AFTERNOON, JULY 16, 2016, MY 2015 FORD EDGE WITH ONLY 9,000 MILES, SUDDENLY LOST POWER AND I COULD NOT ACCELERATE. FORTUNATELY I WAS ON A DECLINE OF A BRIDGE, SO I WAS ABLE TO COAST TO THE NEXT CORNER AND GET OFF OF THE MAIN THOROUGHFARE. I WAS AT RISK OF A VEHICLE CRASH, HOWEVER, FORTUNATELY THERE WERE NO CARS FOLLOWING ME AT THE TIME. THE 'WRENCH' WARNING INDICATOR CAME ON, AND AFTER SEARCHING THE OWNER'S MANUAL, I CALLED FORD ROADSIDE SERVICE TO HAVE CAR TOWED TO DEALERSHIP WHERE IT WAS PURCHASED NEW ONLY 7 MONTHS EARLIER. THERE WERE NO WARNING SIGNS PRIOR TO THIS FAILURE! ON MONDAY (JULY 18), THE DEALER CALLED TO ADVISE THE 'ELECTRONIC THROTTLE BODY' WOULD ARRIVE TUESDAY AND I COULD EXPECT MY CAR BACK TUESDAY AFTERNOON. TUESDAY MORNING (JULY 19) I WAS CALLED AND ADVISED THE PART IS ON BACK-ORDER AND NOT EXPECTED TO BE RECEIVED UNTIL JULY 29. YOU CAN IMAGINE MY DISPLEASURE AT HEARING THIS, KNOWING I'LL BE WITHOUT MY CAR FOR TWO WEEKS, ASSUMING THE PART ARRIVES ON SCHEDULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885772July 19, 2016
POWER TRAIN
DRIVING WITH CRUISE ON AT 55 TO 60, YELLOW WRENCH COMES ON AFTER FEELING THE CAR SHUTTER, CRUISE STOPS WORKING BUT WAS ABLE TO KEEP IT UP TO SPEED. KEPT DRIVING, AT EVERY STOP LIGHT THE CAR ACTS LIKE IT WANTS TO STALL BUT DOESN'T, THEN ACTS LIKE IT IS IN 3RD OR 4TH GEAR WHEN TAKING OFF. SHUT THE CAR OFF AND RE-STARTED AND IT ACTED FINE. THEN, THE NEXT DAY, THE SAME THING HAPPENED WHEN MY WIFE WAS DRIVING ON HER WAY TO WORK IN STOP AND GO TRAFFIC. THIS YELLOW WRENCH CAME ON ABOUT 10 MONTHS AGO AND IT CLEARED WHEN SHUTTING THE CAR OFF. DEALER SAID TO KEEP AN EYE ON IT AND IT MAY HAVE BEEN A GLITCH. SPENT A TON OF MONEY ON THIS CAR AND WE DON'T EVEN FEEL SAFE DRIVING IT! GETTING THE THROTTLE BODY REPLACED AS WE SPEAK SO HOPEFULLY THAT WILL FIX IT FOR GOOD. LESS THAN 15,000 MILES ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885221July 16, 2016
FUEL/PROPULSION SYSTEM
DEFECTIVE THROTTLE BODY 3.5L V6. I WAS AT A TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE. AFTER THE LIGHT CHANGED I ATTEMPTED TO GO THROUGH THE INTERSECTION AND HALFWAY THROUGH THE INTERSECTION THE VEHICLE LOST POWER THUS LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH VEHICLES MOVING AROUND ME ON BOTH SIDES. THE CHECK ENGINE LIGHT AND A WRENCH ICON APPEARED ON THE DASH DISPLAY. THE ENGINE WAS RUNNING AT IDLE SPEED AND THE CAR WOULD NOT GO FORWARD. BY THIS TIME TRAFFIC FROM THE OTHER DIRECTION WAS PASSING ME ON BOTH SIDES. I TURNED THE ENGINE OFF AND RESTARTED IT, HOWEVER, WHEN PLACED IN DRIVE THE SAME THING HAPPENED. THE VEHICLE WAS TOWED TO THE FORD GARAGE AND REPAIRED. THE CAUSE WAS A DEFECTIVE THROTTLE BODY WHICH WAS REPLACED. THE CHECK ENGINE LIGHT SHOWED A CODE THAT INDICATED THE THROTTLE BODY PROBLEM. THE VEHICLE HAS 6,700 MILES ON IT. HAD WE BEEN TURNING LEFT ACROSS ONCOMING TRAFFIC AN ACCIDENT WOULD HAVE BEEN CAUSED. THE SERVICE DEPARTMENT INDICATED THAT WE WERE LUCKY THAT THEY HAD THE PART BECAUSE OF THE NUMEROUS VEHICLES SERVICED WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884434July 12, 2016
ENGINE
AS I WAS DRIVING, THE CAR ENGINE STOPPED. I WOULD THEN HAVE TO PUT THE CAR IN PARK AND RESTART THE ENGINE WHILE IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884075July 11, 2016
ENGINE
VEHICLE STALLED IN HEAVY TRAFFIC ON THE FREEWAY AND HAD TO COAST TO THE SIDE OF THE ROAD. VERY DANGEROUS SITUATION. AMBER CHECK ENGINE LIGHT CAME ON AND A WARNING LIGHT SHOWING A YELLOW WRENCH CAME ON. VEHICLE RAN IN LIMP HOME MODE ONLY. TOOK VEHICLE TO THE DEALERSHIP AND THE THROTTLE BODY WAS REPLACED. ON LINE REPORTS INDICATE THE THROTTLE BODY HAS BEEN A PROBLEM AT FORD FOR THE LAST SEVERAL YEARS AND IT APPARENTLY IS STILL NOT FIXED ON THE 2015 FORD EDGE....UPDATED 08/15/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883502July 8, 2016
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER LIFTGATE FOOT ACTIVATED FEATURE. WHILE THE LIFTGATE WAS OPENED, THE CONTACT REACHED INTO THE REAR PASSENGER SIDE WITH HIS LEG IN AN OUTWARD POSITION. A CHIME SOUNDED ONLY AS THE LIFTGATE WAS IN MOTION. THE MOVEMENT OF THE LEG ALERTED THE LIFTGATE TO ACTIVATE. THE CONTACT'S BODY PREVENTED THE DOOR FROM CLOSING COMPLETELY; HOWEVER, THE CONTACT'S LEFT SHOULDER AND CHEST WERE PARTIALLY PINNED IN NEAR THE TAIL LIGHT AREA. THE LIFTGATE REVERSE SENSOR DID NOT ACTIVATE. THE LIFTGATE MANUAL MECHANISM WAS ENGAGED NUMEROUS TIMES BEFORE OPERATING IN REVERSE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIFTGATE MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE LIFT GATE SHOULD CHIME BEFORE IT BEGAN TO MOVE. THERE SHOULD ALSO BE AN OPTION TO KEEP THE DOOR LOCKED IN THE RAISED POSITION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883093July 6, 2016
POWER TRAIN
WHILE DRIVING HOME IN MY 2015 FORD EDGE TITANIUM, I TURNED INTO A SIDE STREET AND PRESSED THE ACCELERATOR TO CONTINUE DRIVING. CAR SHUT DOWN COMPLETELY. I COULD NOT ADVANCE. AFTER SITTING FOR A FEW MINUTES, EVERYTHING CAME BACK ON. I WAS ABLE TO RESTART THE VEHICLE AND MADE IT HOME. A CAR THAT PUTS MY LIFE IN DANGER LIKE THIS COULD ALSO PUT OTHER LIVES AT RISK. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882364July 3, 2016
ELECTRICAL SYSTEM, ENGINE
DRIVING DOWN MAJOR HIGHWAY. CAR ENGINE LURCHED AND THEN SUDDENLY LOST ALL ACCELERATION POWER. HAD TO COAST TO A STOP BY SIDE OF HIGHWAY. ENGINE CONTINUED RUNNING VERY ROUGHLY. NO ACCELERATION OR ABILITY TO DRIVE. DEALERSHIP DEEMED IT A ELECTRONIC THROTTLE BODY FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882197July 1, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE DRIVETRAIN WARNING LIGHT WENT ON. WE WERE DRIVING ABOUT 45 MPH ON A HILLY TWO LANE ROAD. THE VEHICLE LOST ALL POWER. LUCKILY WE NOT BEING FOLLOWED CLOSELY AS WE HAD NO ABILITY TO GET ANY POWER AFTER THE WARNING LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881852June 30, 2016
POWER TRAIN
ETB ELECTRONIC THROTTLE BODY FAILED WHILE DRIVING PUTTING ME IN DANGER ON THE ROAD AND CAUSING MY CAR TO GO LIMP. I WAS DRIVING 70 MPH IN A 75 AND LOST POWER AND CONTROL OF THE VEHICLE. IT WAS ALL I COULD DO TO PUT THE CAR ON THE SHOULDER WITHOUT AN ACCIDENT. THE WRENCH LIGHT CAME ON THE DASHBOARD. IT WAS TOWED TO TEXARKANA AND I AM IN ROCKWALL TX WAITING ON 15000 OF THESE PARTS ARE ON BACK ORDER WITH FORD TO COME IN FOR MY CAR. THIS IS HOPELESS. IT'S DANGEROUS TO HAVE THIS CAR STALL LIKE THAT AND TO KNOW 1.6 MILLION HAVE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881798June 30, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING AT 70 MPH ON A BUSY STRETCH OF HIGHWAY, THE VEHICLE JERKED SLIGHTLY, A NOTIFICATION LIGHT (ORANGE WRENCH) CAME ON SAYING TO CHECK THE OWNER'S MANUAL, AND THE ACCELERATOR CEASED TO FUNCTION. I WAS ABLE TO NAVIGATE THE CAR SAFELY TO THE SHOULDER; HOWEVER, THE BRAKING FELT STRAINED AND THERE WAS NO ABILITY TO THROTTLE THE ENGINE AT ANY POINT. UPON STOPPING ANOTHER NOTIFICATION POPPED UP SAYING THAT "HILL ASSIST UNAVAILABLE". ONCE STOPPED, I TURNED THE ENGINE OFF AND LET THE CAR SIT FOR A COUPLE OF MINUTES. THE CAR RESTARTED (ALBEIT ROUGHLY), AND I WAS ABLE TO DRIVE HOME SAFELY. THE CAR IS CURRENTLY AT THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED. NO UPDATE HAS BEEN PROVIDED. THE ONLY FEEDBACK WE'VE GOTTEN WAS THAT THEY MAY "FIND NOTHING". THIS IS A VERY SERIOUS PROBLEM, AND I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE WITHOUT IDENTIFYING AND REPAIRING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881847June 30, 2016
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS FORD EDGE 2015 WITH ONLY 6000 MILES ON IT. I WAS ENTERING THE RAMP ON A FREEWAY AND WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I BLOCKED THE WHOLE ROAD BECAUSE COULD NOT MOVE. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. THE NEXT DAY MY CAR DID THE SAME THING ON A BUSY STREET INTERSECTION. I HAD TO WAIT AGAIN A LITTLE BIT TO RESTART IT AND DROVE TO THE DEALERSHIP. THEY TOOK THE CAR TO CHECK FOR ONE DAY, NO RENTAL WAS PROVIDED. I WAS TOLD THAT THEY GET MANY DIFFERENT FORD VEHICLES WITH THIS ISSUE. NEXT DAY I RECEIVED A PHONE CALL THAT THEY RAN A COMPUTER SCAN AND THROTTLE BODY WAS DEFECTIVE. THROTTLE BODY AIR INTAKE WAS REPLACED. VERY SCARY AND DANGEROUS SITUATION THAT CAN HAPPEN ANYTIME, ANYWHERE WITHOUT ANY KIND OF WARNING. I BELIEVE IT NEEDS ATTENTION...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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