Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11342507July 31, 2020
SERVICE BRAKES
ON THREE OCCASIONS, THE BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY TO THE FLOOR MAKING IIT UNSAFE TO TRY TO STOP. ON JULY 29, 2020, THIS HAPPENED AND THE BRAKES HAD TO BE PUSHED ALL THE WAY TO THE FLOOR AND WOULD NOT GO BACK TO NORMAL. IT IS NOW IN THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342188July 30, 2020
SERVICE BRAKES
ON MULTIPLE OCCASIONS AND VARIOUS SPEEDS, ON FREEWAY AND SIDE ROADS ETC, THE BRAKE PEDAL WAS HARD AND IT WAS DIFFICULT TO STOP THE VEHICLE SAFELY. THE BRAKE BOOSTER WAS DIAGNOSED BY A CERTIFIED TECHNICIAN THAT IS A FAMILY MEMBER. THE DEALER INDICATED THERE IS NO RECALL FOR THIS ISSUE AND THE VEHICLE HAS 90K ON THE ODOMETER,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342349July 30, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 5 MPH, EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF PATASKALA LOCATED AT 9800 WORTHINGTON RD, PATASKALA, OH 43062, (800) 920-3914, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,542.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341834July 28, 2020
SERVICE BRAKES
MY BRAKES AREN'T WORKING PROPERLY. VERY DANGEROUS. I'M TOLD IT'S A BRAKE BOOSTER, SOME 2013 FORD EDGE HAVE BEEN RECALLED BUT NOT MINE! THE BRAKES FEEL VERY SQUISHY AND WILL NOT STOP CAR QUICKLY, ESPECIALLY GOING DOWNHILL. I'M VERY AFRAID TO DRIVE IT. MY CAR IS STILL UNDER 150,000 MILES AND 10 YEARS. OTHER 2013 EDGES ARE BEING COVERED UNDER EXTENDED WARRANTY AND CSP 13 N02, BUT NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341629July 27, 2020
SERVICE BRAKES
I WAS COMING TO A STOP LIGHT ON CITY STREET AFTER GOING APPROX 35 MPH AND WHEN I PUSHED ON THE BRAKES, MY FOOT WENT TO THE FLOOR WITHOUT THE BRAKES WORKING. THIS HAPPENED A COUPLE OF TIMES IN QUICK SUCCESSION. THEN ON 3RD ATTEMPT, THE BRAKES WORKED. THIS HAS HAPPENED TO ME 3 TIMES IN PAST 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340860July 22, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SIDE FRONT DOOR 'DOOR AJAR' ALWAYS STAYING ON. EVEN AFTER DOOR IS CLOSED. BATTERY DRAINS BECAUSE DOME LIGHT STAYS ON. HAPPENS WHEN DRIVING AND WHEN PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340026July 17, 2020
SERVICE BRAKES
BRAKE PADS HAD BEEN CHANGED 8/19. BEGINNING 7/20, CONSIDERABLE EFFORT WAS NEEDED TO ENGAGE THE BRAKES. THE PEDAL WOULD BE NEARLY TO THE FLOOR BEFORE FULLY ENGAGING. WITH THE CAR IN MOTION, WE WERE CONCERNED THAT WE WOULDN'T STOP IN TIME.. THE CAR WAS TAKEN TO OUR AUTO SHOP WHERE THE MECHANIC DISCOVERED THERE WAS A PROBLEM WITH THE BRAKE BOOSTER. HE MENTIONED THAT OURS WAS THE THIRD EDGE HE HAS WORKED ON WITH THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339548July 15, 2020
UNKNOWN OR OTHER
THE DOOR LATCH ON THE REAR DOOR (DRIVER'S SIDE) CONTINUES TO SHOW "DOOR AJAR". THE DOME LIGHT REMAINS ON BECAUSE IT REACTS TO THE DOOR BEING OPEN. DASHBOARD TELLS YOU THE DOOR IS NOT CLOSED PROPERLY; IT IS CLOSED. THIS HAS BEEN HAPPENING FOR MONTHS, BUT I FINALLY BROUGHT IT TO FORD WHEN IT WAS APPROPRIATE (DUE TO COVID RESTRICTIONS) I HAVE NOTICED THAT THE DOME LIGHT COMES ON, COURTESY LIGHTS HAVE COME ON, WHEN I HAVE BEEN IN THE HOUSE AND NO ONE IS NEAR THE CAR. ON SEVERAL OCCASIONS THE BATTERY HAS BEEN DEAD IN THE MORNING WITH NO APPARENT REASON; IT MAY BE THAT THE LIGHT IS COMING ON BECAUSE IT THINKS THE CAR DOOR IS OPEN BECAUSE OF THE DEFECTIVE LATCH. THE FRONT DOOR LATCH IS BEING REPLACED UNDER EXTENDED WARRANTY; THE REAR DOOR SHOULD ALSO BE COVERED FOR DEFECTIVE LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338709July 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE DOOR AJAR WARNING LIGHT APPEARS ON DASH AS A BRIGHT RED WARNING WHEN DOOR IS ACTUALLY CLOSED. LOUD BEEPING WARNING SOUND CONTINUALLY SOUNDS OFF WHILE DRIVING, CAUSING A DISTRACTION MAKING UNSAFE TO DRIVE. DRIVER IGNORES OTHER WARNING BANNERS AND ALERTS BECAUSE THIS "DOOR AJAR ALERT" IS CONSTANTLY ON AND RINGING. THE DRIVER AND PASSENGERS ARE IN DANGER BECAUSE THE SAFTEY AUTOMATIC DOOR LOCKS DK NOT LOCK WHILE DRIVING. THE DRIVER CANNOT LOCK DOORS WITH KEY FOB BECAUSE THE DOOR SENSOR SHOWS THE DOOR IS AJAR. DOME LIGHTS ARE CONSTANTLY ON WHILE DRIVING MAKE IT VERY DIFFICULT DRIVING AT NIGHT, IMPEDING SIGHT OF STREET SIGNS, STREET MAINTENANCE WORKERS, OTHER VEHICLES, AND PEDESTRIANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338370July 9, 2020
ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT IS ALWAYS ON THE PASSENGER DOOR, AT NIGHT THE DOORS UNLOCK THEMSELVES, AND INTERIOR LIGHT IS ON CAUSING BATTERY DRAINAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337621July 6, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED BUT WAS VERY FIRM. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO KING FORD (2450 U S 64, MURPHY, NC 28906) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE BRAKE BOOSTER HOWEVER, THE MECHANIC WAS UNABLE TO SPECIFICALLY WHAT CAUSED THE FAILURE SINCE THERE WAS NO DTC CODES DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337650July 6, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AND REAR DOORS AND PASSENGER'S SIDE FRONT DOOR LATCHES WERE DEFECTIVE. THE CONTACT STATED THAT THE LATCHES FAILED TO SECURELY LOCK. THE DOOR AJAR WARNING LIGHT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661) WHERE THE VEHICLE WAS REPAIRED OUT OF POCKET. THE CONTACT THEN RECEIVED A LETTER FROM THE MANUFACTURER WHICH ACKNOWLEDGED THE DEFECT BUT ONLY TO THE DRIVER'S FRONT DOOR. THE CONTACT WAS INFORMED THAT DOOR LATCH WOULD BE REPAIRED UNDER WARRANTY. THE CONTACT WAS REIMBURSED FOR THE DRIVER'S FRONT DOOR LATCH REPAIR HOWEVER, THE MANUFACTURER DECLINED TO ACKNOWLEDGE A DEFECT TO THE PASSENGER'S SIDE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THERE WERE NO OTHER RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE'S OTHER 2 DOORS WERE NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337729July 6, 2020
VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS I HAVE BEEN DRIVING WHEN SUDDENLY MY CAR LOSES POWER AND ENTERS LIMP-HOME MODE AND A WRENCH FLASHES ON THE DASH THAT SAYS SEE MANUAL. THIS SEEMS TO BE A COMMON ISSUE AFFECTING THE ELECTRONIC THROTTLE BODY ON FORDS MADE AROUND THE SAME YEAR. THIS HAS HAPPENED TO ME TURNING IN THE MIDDLE OF AN INTERSECTION AND WHILE TRYING TO ACCELERATE ON THE HIGHWAY WHICH COULD EASILY LEAD TO AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337423July 4, 2020
ELECTRICAL SYSTEM
MY AC IS BLOWING HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331782June 30, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TOWED THE GOSCH FORD HEMET LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE TECHNICIAN STATED THAT SHOULD THE FAILURE BE CAUSED BY THE BRAKE BOOSTER; THE VEHICLE WOULD BE REPAIRED FREE OF CHARGE SINCE THE BRAKE BOOSTER WAS RECENTLY REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331335June 28, 2020
STEERING
I WAS DRIVING THE CAR ON THE HIGHWAY. SUDDENLY, THE OIL PRESSURE LOW WARNING MESSAGE CAME ON, AND THE STEERING WHEEL LOCKED UP. I SHUT THE CAR OFF AND STARTED IT BACK ON, AND THE MESSAGE WENT AWAY AND THE STEERING FUNCTIONED LIKE IT WAS SUPPOSED TO. I PULLED TO THE NEAREST GAS STATION AND CHECKED THE ENGINE OIL LEVEL. IT WAS RIGHT WHERE IT WAS THE SUPPOSED TO BE. I CONTINUED DRIVING THE CAR WITH NO ISSUES, BUT I AM STILL VERY CONCERNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329699June 19, 2020
ENGINE
FUEL LEAKS WHILE FILLING TANK. FUEL RUNS OUT BELOW MUD FLAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329616June 18, 2020
SERVICE BRAKES
I WAS DRIVING MY 2013 FORD EDGE AND CAME TO A STOP SIGN (ON A CITY STREET). THE BRAKES STOPPED BUT THE BREAK PEDAL FELT "SPONGY". THE BREAK PEDAL CONTINUE TO GO DOWN AND I HEARD A NOISE. WITH THE BREAK PEDAL STILL DOWN MY CAR STARTED ROLLING. I DROVE STRAIGHT TO MY MECHANIC. HE SAID IT WAS A BREAK BOOSTER PROBLEM. HE PRINTED OUT CUSTOMER SATISFACTION PROGRAM 13N02 FOR ME. I SLOWLY DROVE HOME ON BACK STREETS AND ALMOST RAN THROUGH A RED LIGHT BECAUSE THE BRAKES FAILED AGAIN. I HAD TO CONSTANTLY PUMP THEM TO GET IT TO STOP. FORD HAS RECALLS ON THIS PROBLEM BUT THE FORD CUSTOMER SERVICE (AT 800-392-3673) SAID MY VEHICLE WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT IN JULY 2013 INSTEAD OF FROM MAY 3, 2010-MARCH 28,2013 THEREFORE MY FORD IS NOT ON THEIR RECALL WHICH I FEEL IT DEFINITELY SHOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329415June 17, 2020
SERVICE BRAKES
BRAKE PEDAL IS HARD TO DEPRESS BUT WORK AS THOUGH IT LOST POWER BRAKE FEATURE. HEAR A WHISTLING NOISE WHEN DEPRESSING BRAKE INSIDE CABIN. BRAKE PEDAL FINE INITIALLY AFTER CAR HAS SAT BUT AFTER RUNNING A WHILE, LIKE ON CRUISE CONTROL, THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329201June 16, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505), WHERE THE BRAKE BOOSTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,627. *LN *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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