Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11387103January 8, 2021
SERVICE BRAKES
BRAKES NOT WORKING PROPERLY. HAD BRAKES REPAIRED. ATTACHED INVOICES FOR OVER $2000. BRAKES STILL OVERHEATING, SMELLS LIKE THE CAR WILL CATCH FIRE, ENGINE LIGHTS COME ON, TOO HOT TO EVEN SWITCH IN GEAR, CAR NOT DRIVABLE NOW. NOW I'M TOLD IT IS A PROBLEM WITH FORD PARTS ABC CONTROL 2C219 AND ABC HYDRAULIC 2C215. I'M ALSO TOLD THE PART IS ON BACKORDER AND IS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387080January 7, 2021
SERVICE BRAKES
12/18/2020, I DROVE 2013 FORD EDGE TO A RESTAURANT IN TOWN. NO PROBLEMS. 12/19/2020, LEFT HOUSE, DROVE ONE MILE, TURNED ONTO PUBLIC ROAD, HIT BRAKES AND THEY WENT STRAIGHT TO THE FLOOR. NO BRAKING AT ALL. BRAKE FLUID VERY LOW. HAD BEEN FINE THE WEEK BEFORE. MANAGED TO GET CAR BACK HOME. HAD TOWED TO DEALER WHO SAID RECALLS FOR THAT WENT OUT IN SEPTEMBER BUT I DID NOT RECEIVE ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385266December 28, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL EXTENDED TO THE FLOOR, EXTENDING THE BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER FORD SQUARE OF MT. VERNON LOCATED AT 1501 BROADWAY ST, MT VERNON, IL 62864 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385176December 28, 2020
SERVICE BRAKES
FORD EDGE 2013 EVERY COUPLE OF MONTHS YOU WILL FIND THE BRAKE REACH TO THE FLOOR SUDDENLY. I VISITED THE AGENCY SOME TIMES THEY SAYING MASTER CILINDER AND SOME TIMES HYDRAULIC CONTROL UNIT AND BOTH ARE VERY EXPENSIVE BECAUSE MOST OF THIS CARS MODEL ALWAYS CHANGE IT. YOU HAVE TO PUT IN YOUR MIND EVERY TIME YOU WILL USE THE BRAKES THAT YOU WILL NOT FID THE BRAKES PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384150December 19, 2020
AIR BAGS, SEAT BELTS
I WAS IN A CAR ACCIDENT AND THE AIRBAG INJURED MY CHEST AND SHOULDER AND CHEST. THEE SEAT BELT CUT MY NECK . I HAVE BEEN DRIVING FORDS ALL MY LIFE AND WAS A SATISFIED CUSTOMER. BUT AFTER THAT ACCIDENT I WAS SCARD BECAUSE THE DASH BOARD DROPPED DOWN. I NOW QUESTION MY SAFETY IN A FORD EDGE. I WAS DRIVING AT A SPEED OF 35 MILES AN HOUR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11383539December 15, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH PULLING INTO PARKING SPACE WHEN THEY ATTEMPTED TO PRESS THE BRAKES, HOWEVER, THE BRAKE PEDAL FLOORED CAUSING THE VEHICLE TO SKIP THE CURB. THERE WERE NO AIR BAGS, NO DAMAGE TO THE VEHICLE.. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES. THE CONTACT HAD CONTINUED TO OPERATE THE VEHICLE AS NORMAL HOWEVER THE FAILURE WOULD OCCUR INTERMITTENTLY AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKES AND INFORMED THEM OF A SB REGARDING THE BRAKE BOOSTER. THE CONTACT SPOKE WITH ARCHIE COCHRANE MOTORS INC. (2133 KING AVE W, BILLINGS, MT 59102;(406) 656-1100) WHO REPLACED THE BRAKE BOOSTER AND THE HOSE. THE DEALER STATED THE ISSUE WAS NOT RESOLVED. THE DEALER INFORMED THEM THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED HOWEVER IT WOULD TAKE APPROXIMATELY A MONTH DUE TO BACKORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11382877December 10, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 50-55 MPH, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL BURNING SMELL DETECTED. THE INSTRUMENT CLUSTER CONTINUED TO RESET. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LONG-LEWIS FORD 2091 FAIRVIEW AVE, PRATTVILLE, AL 3606 334) 365-2272 WHERE IT WAS DIAGNOSED THE COIL PACK WAS BURNT OUT AND THE PCS SYSTEM NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11378439December 8, 2020
UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CAMERA BACKUP DOES NOT WORK, THE PASSENGER DOOR WILL NOT LATCH, SO IT IS OPEN AND FLEW OPEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378554December 8, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT CALLED CROSSROADS FORD LINCOLN INC. (1070 VERSAILLES RD, FRANKFORT, KY 40601; (502) 695-1990) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378254December 7, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT INITIALLY HAD THE BRAKE MASTER CYLINDER REPLACED BY HER HUSBAND HOWEVER, THE FAILURE RECURRED. THE SECOND TIME, THE CONTACT HAD THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ABS MODULE. THE MECHANIC THEN SPOKE WITH FOWLER FORD (3400 S SHERIDAN RD, TULSA, OK 74145) WHERE HE WAS INFORMED THAT HE WOULD BE PLACED ON A WAITING LIST TO RECEIVE PARTS FOR THE REPAIR. THE VEHICLE REMAINED WITH THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378332December 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS IS HORRIBLE FOR FORD TO KNOW THIS IS A DEFECT ON THEIR VEHICLE AND NOT BE RESPONSIBLE FOR FIXING IT. SO I WOULD LIKE TO LAUNCH THIS FORMAL COMPLAINT. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THE AIP HAS GONE OUT IN MY VEHICLE AND I HAVE HAD OTHER ISSUES THAT THE FORD WARRANTY HAS SAID DID NOT APPLY. THE VEHICLE WAS IN MOTION WHEN THE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377855December 4, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
MY REAR/BACKUP CAMERA IS INOPERATIVE AND DOESN'T ENGAGE PROPERLY. ALSO, MY "CHECK ENGINE LIGHT" COMES ON ( AND GOES OFF) PERIODICALLY; CODE "402" APPEARS {EMISSIONS} ISSUE!??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377455December 2, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATE AND THE CONTACT HAD TO TURN THE VEHICLE ON AND PLACE THE VEHICLE IN PARK WHILE OPENING AND CLOSING THE DOOR FOR THE WARNING LIGHT TO NOT BE DISPLAYED. THE CONTACT STATED THAT THE PROCEDURE NEEDED TO BE PERFORMED SEVERAL TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC BUT WAS UNABLE TO CONFIRM WHETHER OR NOT ANY REPAIRS WERE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377392December 1, 2020
SERVICE BRAKES
I LIVE ON A RURAL HIGHWAY, UPON APPROACHING MY HOUSE, TRAVELING AROUND 55 MPH, WHEN I APPLIED MY BRAKES, THE ABS SYSTEM ACTIVATED, THE PEDAL WENT TO THE FLOOR, ALMOST DIDN'T STOP AND ALMOST TOOK MY MAILBOX OUT, FORTUNATELY I WAS HOME. THE NEXT DAY, THE BRAKE PEDAL NOW GOES TO THE FLOOR WITH LITTLE BRAKING POWER. I WORK FOR AN INDEPENDENT REPAIR FACILITY AND HAVE DETERMINED THE PROBLEM IS WITH THE HCU. 2 OTHER VEHICLES CAME TO OUR SHOP WITH THE SAME PROBLEM WITHIN THE LAST COUPLE MONTHS. I HAVE CONTACTED FORD AND HAVE BEEN INFORMED THERE ARE RECALLS/CAMPAIGNS FOR THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE WITH THE SUDDEN LOSS OF BRAKES. FORD MOTOR CO. SHOULD TAKE RESPONSIBILITY FOR THIS COMMON PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375566November 20, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER DOOR SAYS AJAR AFTER CLOSING DOOR DRAINING BATTERY ALARM GOES OFF IN MIDDLE OF THE NIGHT AS BATTERY DRAINS AND EVENTUALLY DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375435November 19, 2020
ELECTRICAL SYSTEM
PASSANGER DOOR ADJAR LIGHT ON ALL THE TIME AND DOORS WILL NOT LOCK WITH LIGHT ON. A SAFETY HAZARD WHEN IN HIGH CRIME AREAS. HAVE RECALL FOR DRIVERS DOOR BUT NOT PASSANGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375045November 17, 2020
ELECTRICAL SYSTEM
IGNITION SWITCH IS STAYING TURNED ON AFTER LETTING GO OF THE KEY WHEN STARTING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374631November 14, 2020
SERVICE BRAKES, ENGINE, STEERING
THE VEHICLE FAILED TO BRAKE PROPERLY AND MAINTAIN ITS DISTANCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11374362November 12, 2020
UNKNOWN OR OTHER
FOR NO REASON THE GLASS SUN ROOF ON OUR 2013 FORD EDGE EXPLODED TO DAY WHILE DRIVING ON THE HI WAY NOTHING HIT THE GLASS THE SOUND MAD ME LOSE CONTROL FOR I FEW SECONDS I CALLED FORD DEALER TO SEE IF THERE WAS A RECALL THEY SAID NO THE CAR IS OUT OF WARRANTY I SEE THIS IS A PROBLEM WITH SUN ROOFS FROM 2008 TO NOW WITH FORD EDGE AND OTHER AUTO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373118November 5, 2020
SERVICE BRAKES, STEERING, SUSPENSION
VEHICLE IS EXTREMELY SHAKY AND HARD TO HANDLE. ALSO SOMETIMES THE ADVANCED TRACTION CONTROL WARNING LIGHT COMES ON IN THE ANTI-LOCK BRAKES ENGAGE WHILE BREAKING NORMAL LEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge