Ford Edge Complaints (2008)
1,120 consumer complaints on file.
- #10993377June 6, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE RECALL REMEDY AND PART WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAMP FORD, 4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776, (631) 473-1550) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10993228June 5, 2017FUEL/PROPULSION SYSTEM
REC'D INITIAL SAFETY RECALL (14S22) LETTER DEC. 2014 & 2ND NOTICE APRIL 2016 FOR THE VEHICLE TO BE SERVICED BY MY AUTHORIZED DEALER, RAMSEY FORD. MAY 16TH RAMSEY'S PPWORK INDICATES THE A SEALANT WAS APPLIED. MY VEHICLE FAILED INSPECTION THIS APRIL BECAUSE THE GAS TANK WAS CORRODED AND LEAKING GAS! I CALLED FORD & SPOKE TO THEIR CUST. SER. REP, WHO REFUSED TO ACCEPT THAT THIS TANK WAS NOT REPAIRED PROPERLY & THAT THEY SHOULD REPLACE IT AT NO COST. THEY REFUSED TO ACCEPT THE RESPONSIBILITY. I HAVE PHOTOS OF THE TANK, BUT THEY ARE TOO LARGE TO INCLUDE WITH THIS FORM!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10993255June 5, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TOWN AND COUNTRY FORD IN BESSEMER, ALABAMA) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10993307June 5, 2017AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FRONTIER FORD 3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10993078June 4, 2017UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY GOING 70 MPR AND MY 08 FORD EDGE MADE A NOISE THE ODOMETER WENT TO ZERO AND WENT FROM 70 MPR ON THE HIGHWAY TO 0 IT WOULD NOT GO. I'M SO THANKFUL MY KIDS WEREN'T IN THE CAR AND I WAS ABLE TO GO OFF THE EXIT RAMP BEFORE IT COMPLETELY STOPPED. THIS HAS HAPPENED 3 TIMES ALL ON THE HIGHWAY BEFORE OR AFTER WORK. EACH THE TIME CAR WAS TOLLED FROM WORK OR WHERE IT STOPPED RUNNING. TAKEN TO SHOPS TO SEE WHAT'S WRONG THEY CAN FIND ANYTHING. THE LAST EPISODE HAPPENED MOTHERS DAY THE CAR WAS TOLLED TO A FORD DEALERSHIP THEY HAD THE CAR FOR 1 WEEK AND COULDN'T FIND ANYTHING THEY TOLD ME TO TRADE IF OFF ITS NOT SAFE TO DRIVE... SO I'M COMPLETELY BAFFLED WHY A DEALERSHIP WOULD TELL ME TO TRADE THE CAR SO SOMEONE ELSE COULD POSSIBLY GET SERIOUSLY INJURED OR DIE. I COULD NOT TO DO IT. THE CAR IS NOW NOT COMING ON WITHOUT A JUMP AND HAS NOT BE DRIVEABLE SINCE MOTHERS DAY 2017 WHEN IT DID ALL THE ABOVE AGAIN. THIS HAS BEEN HAPPENING SINCE OCTOBER 2015 A YEAR AFTER GETTING IT. WE HAVE ALL THE DOCUMENTATIONS AND RECEIPTS OF PAYING LOTS OF MONEY OUT OF POCKET. NOT ONE PERSON EVER TOLD ME TO CHECK ON THIS SITE FOR SAFETY ISSUES EVEN KNOWING THE CAR STOPS ON THE HIGHWAY AT ANY GIVEN MOMENTS AND UNRELIABLE OR FAULTY UNTIL I CALLED OUT AUTO INSURANCE TODAY AND WE SEEN ALL OF THIS!! WHAT A MESS I HAVE CONTACTED A CLASS ACTION CASE AS OF TODAY!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10992592May 31, 2017AIR BAGS, POWER TRAIN, VEHICLE SPEED CONTROL
WRENCH LIGHT, DASHES ON ODOMETER, SPEEDOMETER ON ZERO, AIRBAG LIGHT ON. LOSES THE ABILITY TO ACCELERATE PROPERLY. IT HAS HAPPENED 6 TIMES THIS MONTH, USUALLY ON THE HIGHWAY AFTER I'VE HAD TO SLOW DOWN WITH TRAFFIC AND TRY TO ACCELERATE AGAIN. GET TO THE SIDE OF THE ROAD OR A PARKING LOT AND SHUT THE CAR OFF. RESTART IT ALL WARNING LIGHTS ARE GONE BUT STILL WILL NOT ACCELERATE. SHIFT IN AND OUT OF REVERSE AND DRIVE WITH VERY LOUD KNOCKING AND JERKING. MOVE CAR BACK AND FORTH. RESTART AND REPEAT MULTIPLE TIMES BEFORE IT RESETS ITSELF. IT NEVER HAPPENS BY SOMEWHERE THAT CAN SCAN IT TO GET A CODE. AS THE WRENCH LIGHT GOES OFF AND STAYS OFF AFTER YOU RESTART THE CAR NO ONE CAN TELL ME WHAT'S WRONG. IT IS EXTREMELY FRUSTRATING. I AM QUICKLY LOSING FAITH IN FORD AND THEIR REGARDS FOR CUSTOMERS SAFETY. GOOD THING I DON'T LIVE WHERE THERE ARE MOUNTAINS BECAUSE IF I DID I AM SURE I WOULD HAVE BEEN IN AN ACCIDENT BY NOW. IT HAS HAPPENED TWICE THIS WEEK. 5 TIMES WERE HIGHWAY 1 WAS ON A BUSY 4 LANE ROAD. IT HAS JERKED WHEN SHIFTING AROUND 45 MPH FOR ABOUT 3 YEARS NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10992154May 30, 2017POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT VIBRATION AND SHAKING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE AUTO NATION FORD DEALER WHERE IT WAS DIAGNOSED THAT THE PCM HAD BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,822.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10991155May 23, 2017AIR BAGS
TAKATA RECALL - I HAVE CALLED NUMEROUS TIMES TO DETERMINE WHEN THE REPLACEMENT PART(S) FOR THIS RECALL WILL BE IN. I HAVE NOT RECEIVED ANY INFORMATION AS TO THEY WILL BE AVAILABLE. I HAVE CALLED OTIS FORD, OF OTIS FORD IN QUOGUE NEW YORK AND THEY HAVE NO ANSWER AS TO WHEN THEY WILL HAVE ACCESS TO THE REPAIR MATERIALS. LUCKILY NOTHING HAS HAPPENED SO FAR, BUT I AM FEARFUL OF ACCIDENTS THAT COULD INJURE MY FAMILY. A LETTER WAS SENT IN MARCH 2017, AND STILL NO INFORMATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10985890May 16, 2017POWER TRAIN, VEHICLE SPEED CONTROL
I CAN BE DRIVING DOWN THE HIGHWAY SET ON CRUISE CONTROL AND MY VEHICLE WILL COME UP ODOMETER FAILURE A WRENCH LIGHT, AND TRANSMISSION LIGHT AND SEVERAL OTHERS COME ON NO SPEEDOMETER. IF I COME TO A STOP TAKING OFF THE VEHICLE IS STUCK IN HIGH GEAR AND WILL BARELY PICK UP ANY SPEED UNTIL IT MAKES A HARD LOUD SHIFT. YOU CAN PULL OVER AND RESET IT BUT WHEN YOU TAKE OFF IT IS THE SAME THING. THIS IS VERY DANGEROUS YOU DON'T KNOW WHEN IT WILL HAPPEN AND I HAVE BEEN IN THE MIDDLE LANE ON A HIGHWAY BEFORE WHEN IT KICKED OUT. THIS HAS BEEN LINKED BACK TO BAD TSS AND OSS SENSORS IN THE TRANSMISSION THEY NEED TO BE RECALLED BEFORE IT KILLS SOMEONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10981225April 28, 2017AIR BAGS
RECEIVED LETTER DATED MARCH 2 2017 REGARDING RECALL #17V024. CONTACTED LINKS FORD DEALER IN MINONG WISCONSIN TWICE SINCE THEN, ADVISED PARTS NOT AVAILABLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10978658April 15, 2017AIR BAGS
SAFETY RECALL 16S26/NHTSA RECALL 16V-384. JULY 2016 LETTERS WERE SENT TO FORD EDGE OWNERS. THE LETTER STATES, "THE MOTOR COMPANY HAS DECIDED THAT A DEFECT WHICH RELATES TO THE MOTOR VEHICLE SAFETY EXSISTS IN YOU VEHICLE, WITH THE VIN SHOWN ABOVE." I CONTACTED MY LOCAL FORD DELEAR ON FEBRUARY 2, 2017 TO GET STATUS AS TO WHEN THIS PROBLE WOULD BE TAKEN CARE OF AND WAS ADVISED THAT THEY WERE STILL WAITING FOR FORD MOTOR COMPANY TO GIVE THEM THE OK TO FIX THE PROBLEM AS OF THAT TIME THEY HAD NOT HEARD FROM THEM. IT IS NOT APRIL 2017 AS MY VEHICLE STILL HAS AN ISSUE. I NEED HELP RESOLVING THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10972039April 12, 2017ENGINE
AT A STOP SIGN, STEPPED ON THE GAS, THE CAR WOULDN'T MOVE. STILL RUNNING AND IN GEAR. APPARENT WATER PUMP FAILURE WITH NO WARNING AT ALL. LEAKED ANTIFREEZE INTO THE OIL. NO RECALLS OR TSBS ON THE WATER PUMP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10971663April 10, 2017AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10971013April 6, 2017AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALSO, WHILE DRIVING, THE PANORAMIC ROOF CRACKED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO JERK AND BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL WAS BURNED OUT AND THE COMPUTER, ECM, AND SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,000. UPDATED 06/08/17*LJ UPDATED 08/15/2017*JS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10970759April 5, 2017AIR BAGS
TAKATA RECALL. I WAS NOTIFIED OVER ONE YEAR AGO THAT OUR FORD EDGE HAS FAULTY AND DANGEROUS AIR BAGS. I WAS TOLD IN A LETTER FROM FORD THAT WHEN THE NEW BAGS ARE IN STOCK, THEY WILL REPLACE THE CURRENT ONES. SO FAR, 3 CALLS TO DEALER, NO REPLACEMENT IS IN STOCK. MEANWHILE, I AM DRIVING MY FAMILY IN A DANGEROUS CAR ?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10970499April 4, 2017AIR BAGS
TAKATA RECALL. IT HAS BEEN 10 MONTHS SINCE THE AIRBAG RECALL AND NO DEALERSHIP HAS THE PARTS TO REPAIR IT. I DO NOT FEEL SAFE IN THE CAR AND WOULD LIKE IT REMEDIED AS SOON AS POSSIBLE. THE DEALERSHIPS WILL NOT PROVIDE A RENTAL CAR AND I THINK THAT'S JUST RIDICULOUS. I WOULD LIKE A RENTAL CAR OR FOR MY CAR TO BE FIXED AS SOON AS POSSIBLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10969758March 31, 2017AIR BAGS
FORD HAS YET TO ADDRESS THE RECALL OF THE DEFECTIVE AIRBAGS, ISSUED ALMOST ONE YEAR LATER. WHEN WILL THIS BE RESOLVED?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10969803March 31, 2017AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10969198March 29, 2017UNKNOWN OR OTHER
WELL BROUGHT THE CAR BACK IN 2014. WONDERFUL CAR FOR THE LONG TRIPS AROUND USA. WHEN I WAS IN OHIO AND HAD A PROBLEM WITH CAR AS IT SAYS WENCH AND AIRBAGS LIGHTS ON, SPEEDOMETER WAS ON 0 AND RPM WAS ON 2000 SO I PULLED OVER AND SHUT THE CAR DOWN . THEN RESTART THE CAR AND IT WAS FINE SO LATER ON I WAS ON THE HIGHWAY OF WEST VA 77 AND IT DO SAME THING SO I DID THE SAME THING SHUT THE CAR DOWN AND RE START THE [XXX] CAR ALL IS ALRIGHT........SO ONE DAY I WAS TAKING BRO IN LAW HOME IN LOWELL OHIO AND PARKED MY CAR AND AS SOON I WAS LEAVING AND MY CAR WONT GO I TRIED TO SHUT IT DOWN AND SEE IF IT WORKS BUT NOPE. I CALLED TO TOWING COMPANY TO GET THE [XXX] CAR TO FORD DEALER SHOP IN MARIETTA OHIO.. NEXT DAY THEY CALLED AND SAYING THAT THEY DON'T KNOW THE PROBLEM BUT FOUND PROBLEM WITH MY HUB AND SPINNLE {NEAR THE TIE ROD} PAID 800 BUCKS FOR IT AND NOTHING SO FAR..... NO PROBLEM UNTIL MONTH AGO I WAS DRIVING ON 77 AND IT DID THE SAME THING,PULLED OVER AND SHUT DOWN THE CAR AND RESTART THE CAR NO PROBLEM..... SAME OLD [XXX] DID IT AGAIN WHEN I WAS SPEEDING ON 77 HIGHWAY.... IF IMAGINE I GET SHUT DOWN AND I WILL BE FLYING DOWN THE DITCH..... SO I AM SCARED TO DRIVE THE [XXX] EVIL CAR AND TRYING TO GET RID OF IT SINCE I OWE TO THE CREDIT PLACE AND CAN NOT GET OTHER CAR ...... THEY SHOULD PUT RECALL ON ALL FORD CARS AND RECHECK IT EVERYTHING ...HEY PEOPLE..... OLD CARS BACKS IN THE 60S 70S 80S HAVE NO FREAKING PROBLEMS NOW ALL IS [XXX] CARS AND EVERYONE GETTING KILLED OVER STUPID [XXX] LIKE ENGINEERS CAN NOT KNOW THE [XXX] TRUTH SO I NEED YOU TO RE CALL MY FREAKIN CAR SO I CAN GET OTHER CAR CUZ I HAVE A LIFE AND PAYING [XXX] BILLS IF MY CAR GOING TO KILL ME SOON... HEY CHECK THIS OUT MY CAR HAD TWO RECALLS.... GAS TANKS THAT LEAKS AND PASSENGER SIDE AIRBAGS THAT WILL KILL OR MAME YOU WHEN IN ACCIDENT BUT WHAT ABOUT IF SPEED AND ALL OF SUDDEN CAR SHUT DOWN IN THE MIDDLE HIGHWAY? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10967591March 21, 2017AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 05/17/17 *BF UPDATED 09/07/2017*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0