Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11412776April 19, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVEN THOUGH THE DOOR IS CLOSED, THE DOOR OPEN SIGNAL IS ON AND WILL STAY ON AND I CANNOT LOCK THE CAR. IT WAS HAPPENING PERIODICALLY, NOW IT IS CONSISTENT. AFTER REVIEWING THE NHTSA WEBSITE, I NOTICED THAT 19N09 WAS ISSUED AND I NEVER RECEIVED THE NOTICE TO BRING THE CAR IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412915April 19, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WOULD DEPRESS TO THE FLOORBOARD TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE BRAKE BOOSTER NEEDING TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO KEN GARFF ST. GEORGE FORD (145 HILTON DR, ST. GEORGE, UT 84770) WHERE IT WAS DIAGNOSED WITH THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412759April 18, 2021
ELECTRICAL SYSTEM
DRIVER DOOR AJAR INDICATOR REMAINS ON EVEN WHEN DOOR IS FULLY CLOSED. THIS RESULTS IN DOORS NOT BEING ABLE TO LOCK, POSING A POSSIBLE SAFETY ISSUE. THIS IS HAPPENING RANDOMLY. ADDITIONALLY, THE INTERIOR LIGHT ON CONTINUOUS ILLUMINATION WHICH COULD RESULT IN DEAD BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408057April 14, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
2013 FORD EDGE WITH PUSH BUTTON START MODELS EXHIBITS A SHIFT TO PARK MESSAGE, DISPLAYED WHILE THE SHIFTER IS IN PARK POSITION AND VEHICLE IS STATIONARY AND PARKED. THERE HAS BEEN A TECHNICAL SERVICE BULLETIN ISSUED ON THIS 14 DECEMBER 2017, BUT REPAIR OF SHIFTER KIT -PARK DETECT SWITCH, 2011-2014 EDGE IS NOT COVERED AS A RECALL ISSUE EVEN THOUGH IT IS A WELL KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405936April 1, 2021
SERVICE BRAKES
I HAVE A HISSING NOISE WHEN PRESSING THE BRAKE AND A SOFTER FEELING WHEN PUSHING THE BRAKE. THIS HAPPENS WHEN I COME TO A COMPLETE STOP OR WHEN I'M IDLING. MY VEHICLE WAS BUILT IN THE PLANT THAT HAD A CUSTOMER SATISFACTION PROGRAM OFFER AN EXTENDED WARRANTY TO FIX THIS ISSUE, BUT MY DATE IS 6 MONTHS OFF OF THEIR WINDOW AND THEY WON'T COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405969April 1, 2021
SERVICE BRAKES
ON GOING ISSUE WITH BRAKE BOOSTER FAILURE, JUST HAD THE 2ND BRAKE BOOSTER REPLACED FOR A HARD BRAKE PEDAL DUE TO DIAPHRAM FAILURE IN THE BOOSTER, IT WAS REPLACED AT A LOCAL FORD DEALERSHIP ON DAY OF 3/2/2018 MILAGE ON VEHICLE WAS 42785 (THIS BOOSTER WAS REPLACED UNDER AN EXTENDED PART WARRANTY DEFECT) 3RD NEW BOOSTER INSTALLED 3/21/2021 MILAGE ON VEHICLE WAS74757 FORD CUSTOMERS SERVICE WAS UNRESPONSIVE TO PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405843March 31, 2021
SERVICE BRAKES
SPONGY SOFT BRAKE PEDAL DUE TO FAULTY ABS BRAKE MANIFOLD VALVE, (AS DIAGNOSIS FROM REPAIR SHOP) WHILE BRAKING TO MAKE A LEFT HAND TURN STARTED THE PROBLEM OF SPONGY, DIMINISHED BRAKING CAPACITY, APPLYING BRAKES WOULD RESULT IN A SOFT FADING PEDAL PROBLEM OCCURED WHILE CAR IN MOTION MAKING LEFT HAND TURN FROM HIGHWAY TO ROAD NORMAL BRAKING CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404556March 23, 2021
SERVICE BRAKES, POWER TRAIN
THE ABS WENT OUT. BRAKES WENT ALL THE WAY TO THE FLOOR. ON A SEPARATE OCCASION, A BRAKE LINE GAVE OUT AND WAS LEAKING' THAT NEEDED TO BE FULLY REPLACED' POWER BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED' THIS ALL HAPPENED WITHIN 4-5 MONTHS. THE WRENCH IDIOT LIGHT CAME ON AND THERE WAS LOSE OF POWER. IT HAS COME ON MULTIPLE TIMES BUT THEN GOES AWAY AND THEN THE CAR IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397354February 22, 2021
SERVICE BRAKES
FAILURE OF THE BRAKE BOOSTER. THIS ALLOWS THE BRAKE PEDAL TO GO ALMOST TO THE FLOOR, REQUIRING A LONGER STOPPING DISTANCE AND MORE PRESSURE ON THE BRAKE PEDAL. MY WIFE TOLD ME ABOUT THIS OCCASIONAL BEGINNING ABOUT 1.5 YEARS AGO BUT I WAS UNABLE TO DUPLICATE IT. THIS PAST WEDNESDAY FEBRUARY 17, 2021, WHILE I WAS DRIVING THE CAR AT VARIOUS SPEEDS, IT FAILED COMPLETELY. IN 2014 FORD ISSUED CSP 13N02 TO CORRECT THIS PROBLEM ON 2010-2013 FORD EDGE VEHICLES. THIS WAS NOT A RECALL, BUT IT SHOULD BE. MY WIFE NEVER RECEIVED NOTIFICATION FROM FORD OR THE SELLING DEALERSHIP ABOUT THIS. WE MADE AN APPOINTMENT FOR TODAY, FEBRUARY 21, 2021, AT THE SELLING DEALERSHIP. WHEN WE DROPPED IT OFF I INFORMED THEM OF THE PROBLEM, AS WELL AS CSP 13N02. SINCE HER VEHICLE HAD JUST OVER THE 150,000 MILE LIMIT FOR THE CSP THEY REFUSED TO PERFORM THE WORK UNDER THE TERMS OF THAT CSP. THAT CSP HAS A PARTS COST OF $200 AND ALLOWS 2 HOURS LABOR. THEY HAVE QUOTED HER $700+. THE CAR HAS BEEN LEFT THERE FOR REPAIR SINCE WE HAVE NO OTHER CHOICE. THERE SHOULD BE A RECALL INITIATED FOR THIS DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396743February 18, 2021
POWER TRAIN
CAR WAS SERVICED IN MASSACHUSETTS PRIOR TO DRIVING TO FLORIDA. DEALER RECOMMENDED NEW BRAKES AND AIR CABIN FILTER. NO MENTION OF OTHER ISSUES DURING 99 POINT INSPECTION (REPORT NOT PROVIDED). REACHED FLORIDA AND CAME OFF HIGHWAY AND WAS CUT OFF AND SLAMMED ON BRAKES. HEARD A LARGE BOOM AND TRIED TO DRIVE FORWARD AND WOULD NOT DRIVE. REACHED PARKING LOT AND CAR WOULD REVERSE BUT WHEN MOVING FORWARD WOULD SKIP. HAD IT TOWED TO LOCAL DEALERSHIP TOLD ME THAT POWER TRANSFER UNIT HAD EXPLODED. MOST LIKELY HAD LEAK THAT WAS NOT DISCOVERED DURING CAR SERVICING. RESEARCHED ONLINE AND THE POWER TRANSFER UNIT SEEMS TO BE A MAJOR ISSUE WITH THE AWD FORD EDGE. SURPRISED THERE HAS NOT BEEN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395030February 7, 2021
AIR BAGS, SERVICE BRAKES
1/19/2021 HAD ACCIDENT ON I85 HIGHWAY CHARLOTTE NC. WHEN I BRAKE AT 50 MILES FOR TRYING AVOID ACCIDENT CAR DIDN'T STOP AS SOON AS. BUT I HIT MY HEAD FIRST BEFORE THE AIRBAG DEPLOYED.. MY FOREHEAD IS BLACK AND BLUE STILL AFTER A WEEK OF THE ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11394550February 3, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
LIGHT KEEPS COMING ON WHILE DRIVING, SAYING LEFT PASSENGER DOOR IS NOT CLOSED. SHORTLY AFTER THAT STARTED THE WIPERS STARTED COMING ON BY THEMSELVES ONCE THE CAR IS STARTED. WE DO NOT HAVE AUTOMATIC WIPERS. WHILE LOOKING ONLINE TO TRY TO FIGURE OUT WHY THIS WAS HAPPENING, DISCOVERED MANY OTHER PEOPLE HAD THE SAME PROBLEM ON THIS YEAR, MAKE & MODEL. THERE SHOULD BE A RECALL ON THIS SINCE THERE ARE SO MANY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394567February 3, 2021
POWER TRAIN
THE POWER TRANSFER UNIT FAILED WHICH COST $2,800.00 TO FIX. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL CAR. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE BOTH VERY COSTLY AS WELL AS A SAFETY ISSUE AS WELL. AFTER BRINGING UP THE METALLIC NOISE A COUPLE OF TIMES WITH THE DEALERSHIP, I FINALLY ASKED THEM TO CHECK THE PTU UNIT WHICH IT WAS CONFIRMED TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390860January 31, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
THE COLLISION AVOIDANCE AND CRUISE CONTROL SYSTEM HAS BECOME INTERMITTENT, UNDEPENDABLE AND DANGEROUS WHILE DRIVING. THERE IS NO WAY TO TELL WHEN IT IS WOKING OR NOT AND TO DEPEND ON IT IS ASKING FOR DISASTER. THE DEALER DOESN'T SEEM TO HAVE A CLUE AS TO WHAT TO DO ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390696January 29, 2021
POWER TRAIN
POWER TRANSFER UNIT FAILED. COST TO FIX WAS $2,800.00. I BROUGHT IT TO THE FORD DEALER A COUPLE OF TIMES. AFTER DIAGNOSING IT MYSELF I ASKED THEM TO CHECK POWER TRANSFER UNIT WHICH WAS MAKING A METALLIC SOUND. I DID SOME RESEARCH AND FOUND THIS IS A VERY COMMON AND POSSIBLY DANGEROUS AND CERTAINLY COSTLY CONDITION WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390253January 27, 2021
POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
HAD TO HAVE TRANSMISSION REPLACED AT 48,000 MILES. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT JUST SHUT OFF WHILE DRIVING. I WAS ON A CITY STREET DRIVING ABOUT 40 MPH. I HAD TO CALL THE LOCAL POLICE DEPARTMENT TO HAVE THEM COME PARK BEHIND THE CAR BECAUSE MULTIPLE PEOPLE ALMOST HIT ME WHILE STRANDED IN THE MIDDLE OF THE ROAD. OIL PRESSURE LIGHT CAME ON FOR A SINGLE SPLIT SECOND THEN WENT OFF. RIGHT AFTER THE TRANSMISSION GAVE OUT AND ENGINE SHUT OFF AS A WAY TO PROTECT THE MOTOR. I WAS ALMOST HIT BY SEVERAL PEOPLE. I STARTED THE CAR AGAIN AND IT IDLED FINE. AS SOON AS I SHIFTED INTO DRIVE IT SHUT OFF AGAIN. THIS COULD HAVE GOTTEN ME AND MY GF SERIOUSLY INJURED. REAR CROSS TRAFFIC WARNING SIGNALS GO OFF WHEN NOTHING IS AROUND. IT HAPPENS ALL THE TIME AND IS SUPER ANNOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389075January 20, 2021
SEATS
DRIVER'S SEAT BEGAN TO ROCK BACK AND FORTH WITH VEHICLE MOTION. SEAT IS POWER WITH MEMORY. DEALER STATES THAT ITS A KNOWN ISSUE WITH NO RECALL OR TSB. QUOTED $1600 FOR REPLACEMENT. SEAT HAS NOW BEGAN TO MOVE FORWARD UNDER BRAKING CONDITIONS, AND AFT UNDER ACCELERATION. THIS IS AN UNSAFE CONDITION THAT COULD BE A MAJOR CONTRIBUTING FACTOR TO AN ACCIDENT. UPON INSPECTION OF THE SEAT TRACK, THE GUIDE RAILS HAVE BEGAN SEPERATING AND HAVE BECOME LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387855January 13, 2021
POWER TRAIN
MY CAR HAS BEEN LEAKING OIL FOR YEARS, BUT NO ONE COULD FIND A LEAK IN OUR OIL SYSTEM. WE WERE JUST TOLD WE HAVE A CRACKED TRANSFER CASE BY THE FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387544January 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OVER A YEAR AGO MY DRIVER SIDE DOOR WOULD BE CLOSED AND MY EDGE WOULD SAID DOOR AJAR LEAVING THE LIGHTS ON AND ME UNABLE TO LOCK MY DOORS. AFTER DROPPING A BUNCH OF MONEY THE LATCH WAS REPLACED AND HAS A WARRANTY ON IT. MY PASSENGER DOOR IS NOW DOING THIS AND IF MY DRIVER DOOR HAS A WARRANTY MEANING WHATEVER COMPANY IS AWARE OF THIS HAPPENING AND COVERING IT, I WANT MY PASSENGER DOOR COVERED WITHOUT ME BEING OUT ANY MONEY! IT IS HARD TIMES RIGHT NOW AND ANY HELP WOULD BE GREAT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387600January 11, 2021
SERVICE BRAKES
ISSUE WITH BRAKES AT ONLY 66,000 MILES, HAVINGTO PUMP THE BRAKES, CAR STILL ROLLING WHEN PEDAL IS TO THE FLOOR, HISSING SOUND WHEN STOPPED. HAPPENED OVER A FEW WEEKS TIME. TOOK TO FORD DEALER, DIAGNOSED BRAKE BOOSTER AND NEEDS REPLACEMENT. RESEARCHED AND FOUND CUSTOMER SATISFACTION PROGRAM 13NO2 LETTER HTTPS://FORD.OEMDTC.COM/2280/13N02-EXTENDED-WARRANTY-COVERAGE-ON-BRAKE-BOOSTER-2010-2013-FORD-EDGE-LINCOLN-MKX DATING BACK TO 2014 REGARDING THIS SAME ISSUE BUT WAS TOLD BY MY DEALERSHIP SERVICE DEPT THAT MY VEHICLE WAS BUILT 3 MONTHS AFTER THE EFFECTED VEHICLE CUT OFF OF MARCH 3 2013 . THIS IS SO SUSPECT . I CANT DRIVE MY CAR. MY BRAKES DONT WORK. I TOOK IT TO FIRESTONE AND THE TECHICIAN TOLD ME THAT ITS NOT SAFE TO DRIVE. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. ONCE THIS IS FIXED I WILL TRADE IT IN FOR A CHEVROLET. NOTE THAT THE DEALER CAN LOOK UP YOUR VEHICLE INFO IN THEIR SYSTEM CALLED OASIST,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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