Ford Edge Complaints (2016)

926 consumer complaints on file.

#11474522July 18, 2022
ENGINE
#2 cylinder went bad, car doesn’t want to start and when it does start it shakes until black smoke is finally gone from exhaust and it begins to idle correctly. Dealership says full engine replacement on a 2016 Edge with eco boost with only 134,000 miles on it!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474052July 15, 2022
SERVICE BRAKES
The electronic emergency/parking brake has failed/malfunctioned. After searching online, I discovered that other people have the same issue. As I recall, at least one of the posters said that a Ford technician told them that the wiring harness was made too short and the wires rub on the frame and fray causing an electrical short which renders the emergency brake useless. This appears to be a manufacturer's defect, in my opinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473948July 14, 2022
ENGINE
The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic diagnosed that there was a coolant leak in cylinder #1, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473486July 11, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Found sun roof cracked. No impact noted Just opened sliding visor and saw cracked glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472121July 2, 2022
ENGINE
2016 Ford Edge had engine light come on. Ford dealer found coolant in engine and I was told by Ford dealer it was a misfire in engine cylinder 4 and that I would need a new engine and it would be a $7300-$7500 repair. Later, I found class action lawsuit regarding this issue. Asked Ford for financial help and they denied my request. I haven't decided if I will fix this issue at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471700June 30, 2022
ENGINE
The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was stationary, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The failure persisted and the contact took the vehicle to the dealer who diagnosed the vehicle with a defective flex plate. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471835June 30, 2022
ENGINE AND ENGINE COOLING
In 2018 I bought my 2016 Ford Edge which had 60,000 miles on it. I bought the extended warranty plan. I drove it for approximately 30 days and I started having issues with it losing coolant and smoking. I took it back to the dealership and was told it needed a new motor, so they put a new motor in it. Well, I just notice recently that the check engine light comes on (misfire in #2 cylinder ). it was smoking and using coolant. this was the same thing it did in 2018 when they replaced it then. So I took it back to the same place that replaced the motor in 2018 and I just found out on 6/23/2022 that my 2016 Ford Edge needs an engine. Coolant is leaking into #2Cylinder. My car is out of the extended warranty. I need help something is not right with theses motors. The estimate to replace it is $5000 - $6000. There needs to be a recall on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471429June 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Edge. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. The contact took the vehicle to the dealer who diagnosed the vehicle and determined a failure with the spark plugs. The spark plugs were replaced; however, the failure reoccurred. The contact then took the vehicle back to the dealer who diagnosed the vehicle and determined that coolant was leaking into the engine. The dealer informed the contact that the vehicle was not included in an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471244June 27, 2022
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The contact owns a 2016 Ford Edge. The contact stated that the trunk failed to open while using the key fob or the trunk button inside the vehicle. Additionally, the trunk warning light was illuminated while the trunk was properly closed, causing the battery to drain. The vehicle was taken to the dealer where it was diagnosed that the trunk sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470799June 24, 2022
STEERING
Power steering fault light comes on, steering wheel not centered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470897June 24, 2022
ENGINE
May 31, 2022 My check-engine light came on a few days earlier. I took it in to my automotive repair shop for a diagnostic to determine the issue. It was determined that cylinder #4 was misfiring. The coil was identified as faulty and replaced. Diagnostic cost: $149.99 Replacement coil parts and labor: $163.75 June 2, 2022 Check-engine light comes on again. automotive repair shop replaces the spark plug in cylinder #4 as a precaution, even though the spark plugs were less than a year old. No charge. June 6, 2022 Check-engine light comes on again. This time I mentioned to the mechanic that the car briefly misfires after it sits overnight. I could also smell a coolant odor. This was their “ah-hah” moment. They removed the plug from cylinder #4, pressurized the coolant system and noticed coolant leaking into the cylinder. A phone call to Ford confirmed that this was an issue and the only repair; engine replacement. June 7, 2022 – June 17, 2022 The engine was replaced. Total cost: $6,543.59 While I waited, I scoured the Internet and did some research into this issue. I found that I am not the only one who has had this problem. This is an issue with the Ford 2.0 Liter Turbocharged engine, even at miles much less than my 121,958.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470410June 22, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Moonroof multiple times has failed to close leaving car open on top. Weather moved in and put tarp but need to have it where I can close the moonroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470534June 22, 2022
POWER TRAIN, UNKNOWN OR OTHER
On June 30, 2021 I and my husband just arrived home. My husband had been hospitalized 10 days and was still very weak. I was bringing him home and once I was in the driveway I put the car in park and got out and went to him on the passenger side to help him out. I took him inside and got him settled. When I returned outside to retrieve items from the vehicle, I reached in on the driver side to push the start button to turn off the engine. Immediately the vehicle started rolling and I was knocked down by the door and drug 20-30 feet . The front driver tire ran over my hand and continued to roll into the yard of the house across the street. the neighbor called for an ambulance and I was taken to the hospital. I was treated for road rash and released. I was thankful to be alive under the circumstances but was still concerned for my husband and had no idea why the car rolled. As far as my safety I feel that this could have killed me and or possibly the small child that lives next door had he been out on his tricycle as he often is outside playing. I have not had the vehicle inspected because I thought maybe I had somehow done something to cause it to roll but I know I did not. I am assuming that this recall # 22S43 is likely the reason. I was made aware of this issue with certain years and models by a family member. I did not get any type of warning . I am enclosing pictues where I was injured. Prior to the accident, I had full use of my hands but I still have limited use with my right hand as the two middle fingers are often inflamed and a surgeon later confirmed they had been broken but I was not told at the time of the accident. Possibly because they were so swollen. My hand hurts all of the time and a hand surgeon said he would have to rebreak the fingers to repair the damage.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11470282June 21, 2022
POWER TRAIN
Flex plate is broken in several places. This cannot happen on a normal wear part, cars with well over 250k miles do not have flex plate/ flywheel issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469543June 16, 2022
WHEELS
Lug nuts swelled and were rounded as a result of swelling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468416June 9, 2022
ENGINE
Ford Edge (2016) was experiencing a loud ticking/knocking noise during idling and after startup. A short period after the noise started the vehicle became disabled completely on the roadway. The vehicle is out of the five-year warranty period by a year, but still within the mileage period (currently has 46,700 miles, with the limit being 50,000). The 2017 model of the same vehicle has a recall for the same issue, but Ford is not acknowledging the issue for 2016 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468272June 8, 2022
WHEELS
When getting tires rotated found out that the lug nuts on my wheels had expanded and had to get them removed by force. Found out this has been occurring to other Ford vehicles for years. Now I have replacement lug nuts that extend too far out and if hitting a curb or something would definitely ruin the wheel. Should not be having this type of issue at my expense for faulty lug nuts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466814May 31, 2022
WHEELS
Lug nuts on vehicle were swollen and wound not come off according to the dealer. This is a known defect by the dealer and Ford Motor Company. All lug nuts have to be forcefully removed and replaced at owners expense. There should have been a recall on this known issue already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466549May 28, 2022
SERVICE BRAKES
My brakes began leaking. I noticed this when the pedal sank to the floor during a prolonged deceleration and I had to pump the brakes to successfully stop the car. No warning lamps, messages, or other symptoms appeared prior to the soft brake pedal. I took the vehicle to a local dealer (Priority Ford in Norfolk VA, see invoice for phone and address), who diagnosed it as leaking rear brake lines and replaced two lines. My safety and the safety of others was certainly put at risk. The reason I knew how to recognize and respond to the brake leak was that it has happened to me before -- my 2016 Ford Edge had a front brake line fail earlier, prior to Ford issuing a safety recall for front brake line leaks. Now my rear brake lines have failed... I suspect it warrants a similar safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465381May 20, 2022
ENGINE
The contact owns a 2016 Ford Edge. The contact stated after starting the vehicle, the vehicle was vibrating while the check engine warning light was illuminated continuously. The vehicle was taken to an independent mechanic where the cause of the failure was not yet determined. The vehicle was not repaired. The contact mentioned that while depressing the accelerator pedal, the vehicle was vibrating, the vehicle failed to accelerate and the vehicle lost motive power. The vehicle was able to be restarted. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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