Ford Edge Complaints (2010)

673 consumer complaints on file.

#10871780June 1, 2016
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTICE IN THE MAIL IN DECEMBER 2015. IT STATED THAT IF MY CAR WAS NOT EXHIBITING SYMPTOMS, FORD WOULD NOTIFY ME BY MAIL WHEN SERVICE PARTS WOULD BE AVAILABLE (SEE PHOTOS). IT IS NOW JUNE 1, 2016. I DECIDED TO CALL MY LOCAL FORD DEALER TO SEE IF I PARTS WERE READY--I NOW HAVE AN APPOINTMENT ON SATURDAY, JUNE 4 AT 8AM. MY CONCERN IS THAT FORD NEVER CONTACTED ME TO LET ME KNOW PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854632April 10, 2016
EXTERIOR LIGHTING
REAR DRIVER SIDE TURN SIGNAL LIGHT STOPPED WORKING, FOUND REAR LIGHT SOCKET BURNT AND MELTING. THIS IS A SAFETY ISSUE AND MAY PRESENT A HAZARD . ENCLOSED PICTURES OF THE DRIVER AND PASSENGER BACK TAIL LIGHT SOCKETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854047April 7, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE THE CONTACT'S WIFE WAS AT A STOP LIGHT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE ENGINE JERKED. THE CONTACT'S WIFE HAD TO SLOWLY DRIVE THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000. UPDATED 05/10/16*LJ THE CONSUMER STATED TIFFANY FORD DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER, WHICH WAS REPAIRED AND PROBLEM HAS BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851565March 25, 2016
SERVICE BRAKES
WHEN STOPPING VEHICLE BRAKING BECAME EXTREMELY DIFFICULT AND STOPPING POWER DRASTICALLY REDUCED. DEFINITE LOSS OF POWER BRAKING. HISSING SOUND EVERY TIME BRAKES ARE ENGAGED. IF BRAKES ARE FIRMLY PRESSED FOR ANY EXTENDED PERIOD, A LOUD WHISTLING SOUND IS HEARD. VEHICLE IS OPERATED IN CITY STREETS. ON HILLS, CONSTANT PRESSURE IS NEEDED TO KEEP FROM ROLLING BACKWARDS. HAD VEHICLE TO A MECHANIC WHO ADVISED IT IS THE BRAKE BOOSTER AND ADVISED FORD HAD A RECALL ON CERTAIN FORDS FOR BRAKE BOOSTER ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849855March 15, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE INTERIOR LIGHT ILLUMINATED INDEPENDENTLY AND THE FRONT DRIVER DOOR AJAR LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837917February 24, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER SUN ROOF OPENED AND FAILED TO CLOSE. THE SUN ROOF REMAINED CONTINUOUSLY IN THE OPEN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUN ROOF WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838431February 9, 2016
FUEL SYSTEM, GASOLINE
PLEASE NOTE THAT THIS VEHICLE WAS ORIGINALLY PURCHASED IN THE US AND THEN PURCHASED SECOND HAND BY MYSELF IN LATE 2010 AND REGISTERED IN ONTARIO CANADA SINCE. ON ABOUT THE ENTERED DATE I IDENTIFIED STRONG GASOLINE SMELL AND SOME LEAKAGE BELOW THE GAS TANK. I INVESTIGATED FORD RECALL INFO AND FOUND THAT THE CAR WAS SUBJECT TO A RECALL FOR LEAKING GAS TANKS (FORD # 15S31), (NHTSA ITEM LISTING DATE 2015-10-27). AFTER CALLING LOCAL DEALERS IN BOTH CANADA AND US, I WAS INFORMED BY BOTH THAT MY PARTICULAR VIN DID NOT APPEAR ON THE RECALL LIST. I CALLED BOTH CANADIAN AND US FORD CUSTOMER SERVICE AND AGAIN THEY ONLY CONFIRMED THAT MY VINE DID NOT APPEAR ON THE LIST. THE RECALL CRITERIA STATES THAT EDGES BUILT BEFORE JULY 2010 ARE PART OF THE RECALL. MY BUILD DATE IS LATE 2009 AND FITS THE CRITERIA. ALSO AMONG THE US STATES AND CANADIAN PROVINCES THAT FIT THE CRITERIA, ONTARIO IS ONE OF THE RECALLED PROVINCES. THIS ALSO QUALIFIES MY VEHICLE. NO ONE HAS GIVEN ME AN ANSWER WHY MY CAR DOES NOT QUALIFY. PRESENTLY, THE CAR IS A POTENTIAL FIRE HAZARD, WHICH I CANNOT DRIVE AND WHICH IS ENDANGERING MY PROPERTY AND FAMILY AND THAT OF MY NEIGHBORS. THE REPAIR IS EXPENSIVE AND I AM RELUCTANT TO PROCEED WITH IT ON THE SIMPLE HOPE THAT FORD WILL REIMBURSE ME. (NOTE: THE SELECTION OF MICHIGAN FOR MY ADDRESS IS IN ERROR, COMPLETE CANADIAN ADDRESS APPEARS ON CITY LINE.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824755February 8, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LATCH PROPERLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819792January 12, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE MOON ROOF FAILED TO CLOSE. THE FAILURE PROGRESSED AND THERE WAS A STRONG VIBRATION IN THE VEHICLE DUE TO THE MOON ROOF BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816876December 29, 2015
ENGINE
TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10808351December 4, 2015
ELECTRICAL SYSTEM
VOTH TAIL LIGHT/TURN SIGNAL BULBS ARE MELTED IN THEIR SOCKETS AND THE SOCKETS THEMSELVES ARE BURNT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807350November 29, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN A MAIN HIGHWAY WITH CRUISE CONTROL SET AT 60 MPH, THE VEHICLE SUDDENLY STARTED SURGING AND THE RPMS WERE FLUCTUATING THEN THE VEHICLE ACCELERATED RAPIDLY UNTIL SPEED REACHED ABOUT 72 MPH. I HAD TO TURN CRUISE CONTROL OFF FOR THE SPEED TO DROP BACK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794381November 17, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT 50 MPH AND COMING TO A STOP, THE VEHICLE JERKED AND REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786475October 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785459October 22, 2015
SERVICE BRAKES, ENGINE, POWER TRAIN
2010 EDGE 24,000 MILES ONLY, FOR A MONTH FEELING SICK, HEADACHES DUE TO SMELLING FUMES INSIDE EDGE, SMELLED LIKE PROPANE GAS, SMELLED MORE WITH STOPPED. THEY FOUND LEAK AT PTO, BURNT AND OOZING GOO, COST TO REPLACE $1436.00, NEVER HEARD OF THIS IN MY LIFE THIS IS A HEALTH RISK TO MYSELF AND FAMILY, TOLD ALSO THAT THE TIE-RODS AND FRONT BRAKES AND ROTORSWORN OUT WHICH COULD CAUSE A FATAL ACCIDENT. HOW CAN THIS BE HAPPENING ON A 5 YR OLD CAR THIS LOW MILES I HAVE TO FILE A SECOND REPORT ON THE DRY ROTTED TIRES 08 TIRES ON A 2010 NEW CAR CAN SOME ONE EXPLAIN THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785461October 22, 2015
SUSPENSION, WHEELS
BOUGHT 2010 ONLY 24000 MILES ON CAR, TIRES ARE DRY ROTTED, THE TIRES ARE 2008 CONFIRMED BY DISCOUNT TIRE. HOW ARE 2008 TIRES ON A 2010 NEW CAR. AT RISK FOR ACCIDENT DUE TO ALL 4 ROTTED. COST TO REPLACE $800.00. 2ND IS THE TIE-RODS RUSTED OUT PER FORD DEALERSHIP. THIS CAR IS ONY 5 YEARS ALL WITH LOW MILAGE, THERE SHOULD NOT BE PROBLEMS AT THIS STAGE CAR IS LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779413October 2, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 07/05/16 *BF THE CONSUMER EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. UPDATED 07/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779084October 1, 2015
AIR BAGS
MY 2010 FORD EDGE GOT T-BONED , SMASHED IN BOTH DOORS IN THE MIDDLE OF THE LEFT DRIVERS DOOR AND LEFT PASSENGERS DOOR WITH NO AIR BAG DEPLOYMENT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10778792September 30, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH ON THE HIGHWAY, THE BRAKE PEDAL FELT STIFF WHEN IT WAS DEPRESSED. THE CONTACT RELEASED THE PEDAL AND DEPRESSED IT AGAIN AND WAS ABLE TO SLOW DOWN THE VEHICLE. THE FAILURE WAS INTERMITTENT. THE BRAKES MADE A HISSING SOUND WHEN ENGAGED AND THE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER TO FUNCTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 139,334.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777849September 26, 2015
UNKNOWN OR OTHER
ON THE STATED DATE, MY SON PULLED THE HANDLE TO RELEASE THE PASSENGER SIDE FRONT DOOR AND THE DOOR DID NOT OPEN. I HAVE TRACED THE PROBLEM TO A DEFECTIVE DOOR LATCH MECHANISM. THE CABLE IS INTACT AND THE PROBLEM IS INSIDE THE DOOR LATCH. I AM OF THE OPINION THAT THIS IS A SAFETY ISSUE AND NOT ONE THAT I THE CONSUMER SHOULD HAVE TO BEAR THE BURDEN OF PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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