Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11015862August 16, 2017
AIR BAGS
TAKATA RECALL WAS ISSUED OVER A YEAR AGO FOR MY VEHICLE AND THERE STILL ISN'T A REMEDY FOR MY VEHICLE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015414August 15, 2017
ENGINE, POWER TRAIN
TWO WEEKS AGO I WAS DRIVING ON NJ ROUT 9 WHEN THE TRANSMISSION SOUNDED LIKE IT WAS IN NEUTRAL BUT IT WASN'T. ALL THE WARNING LIGHTS WERE ON AND WAS ABLE TO DRIVE TO A SAFE AREA AND STOP. I DID NOT TURN THE CAR OFF AND EXITED THE CAR AND TRIED TO OPEN THE REAR DOORS AND HATCH BUT COULDN'T. NEXT I TURNED THE CAR OFF AND WAITED A FEW MINUTES BEFORE STARTING IT. WHEN IT STARTED, ALL WAS FINE. THE NEXT MORNING I DROVE IT TO A TRANSMISSION SHOP WITHOUT INCIDENT. THERE WAS ONLY 62,000 MILES ON IT AT THE TIME BUT THE WARRANTY EXPIRED BECAUSE IT WAS MORE THAN SEVEN YEARS. THE OSS WAS REPLACED AT A COST OF 750.00. THIS IS NOT THE FIRS MAJOR ISSUE WITH THIS VEHICLE. LESS THAN ONE YEAR AGO TWO COILS FAULTED CAUSING A BACK FEED OF TOO MUCH VOLTAGE TO THE COMPUTER CAUSING IT TO FRY. A COST OF MORE THAN 3,000.00 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015156August 14, 2017
POWER TRAIN
WHEN YOU STEP ON THE GAS THERE IS NO POWER. WHEN THIS HAPPENED THE AIR BAG LIGHT CAME ON AND THE SPEEDOMETER. WOULDN'T WORK THE TACK REVED UP THE LOW TIRE PRESSURE LIGHT CAME ON AND THE LITTLE WRENCH LIGHT CAME ON. THE CAR WOULD NOT GO. NOW IT'S GOING TO COST AROUND $3000.00 TO FIX IS WHAT I WAS TOLD AND THE CAR ONLY HAS 90,000 MILES ON IT. I SEE A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. FORD SHOULD ISSUE A RECALL FOR THESE TRANSMISSIONS. BEFORE SOMEONE GETS INJURED. I WAS DRIVING DOWN THE ROAD WHEN I LOST POWER GOOD THING I COULD PULL OVER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014956August 13, 2017
SERVICE BRAKES
WHILE DRIVING MY CAR BRAKES ON THE CITY FRONTAGE ROAD, NOTICED THEY BECAME SPONGY AND THEN A LOSS OF BRAKE FUNCTIONING.. I WOULD PRESS ON THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT RESPOND. WOULD HAVE TO SLOW DOWN ABOUT 1/3 BLOCK WHILE APPLYING BRAKES TO GET IT TO STOP AT INTERSECTIONS. DROVE IT TO A BRAKE SHOP AND WAS TOLD I NEEDED TO REPLACE THE POWER BOOSTER AND BRAKE MASTER CYLINDER. WAS TOLD CAR BY THE MECHANIC THAT THE CAR WAS UNSAFE TO DRIVE AND I DECIDED TO CALL A TOW TRUCK TO RETURN THE CAR HOME SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014833August 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
I ALWAYS MAINTAINED MY "PRE-OWNED" VEHICLE, PURCHASED FROM DEALERSHIP WITH 25,000 MILES. BEGAN TO EXPERIENCE A PLETHORA OF PROBLEMS AFTER 2,000 MILES. I'VE PAID OVER $8,000 IN REPAIRS AND ONLY DROVE IT 35,000 IN 8 YEARS TIME, BUT MAINTAINED IT PROPERLY & REGULARLY: I'VE HAD TO CHANGE THE BRAKES & PADS, & BATTERY TWICE, IT'S WHEEL RIMS CONSTANTLY LEAK AIR IN THE WINTER CAUSING FLAT TIRES, CHANGED ALL 4 TIRES, AND ON AUGUST 2, 20017, WHILE DRIVING ON THE HIGHWAY AT 60 MPH, MY STEERING CONTROL SUDDENLY LOCKED UP! THERE WAS NO CONTROL OVER THE VEHICLE'S MOVEMENTS- NO ABILITY TO MAKE LANE ADJUSTMENTS OR TURNS! I AND MY ENTIRE FAMILY INCLUDING GRANDCHILDREN COULD HAVE BEEN KILLED!! LUCKILY, THE NEXT OFF-RAMP WAS A STRAIGHT SHOT & I WAS ABLE TO EXIT THE HWY SAFELY AND BRING THE VEHICLE TO STOP DESPITE NO STEERING CONTROL. I HAD MY VEHICLE TOWED TO A FORD DEALERSHIP WHICH INCORRECTLY DIAGNOSED THE PROBLEM, & DID NOT BOTHER TO INSPECT IT FOR THREE DAYS. IT NOW NEEDS A COSTLY ($1500) RACK AND PINION TO REPLACE IT'S RUSTED OUT PRESSURIZED FUEL LINE FOR POWER STEERING FLUID. IT REMAINS UNREPAIRED TO DATE SINCE THERE IS ALSO A TAKATA AIRBAG RECALL W/ POSSIBLE FATAL INJURY ON THIS VIN. THE REPAIRS HAVE BEEN DELAYED BECAUSE THIS VEHICLE IS AN UNSAFE DANGER TO DRIVE! THE FUEL LINE DEFECT WAS UNDETECTABLE EVEN THOUGH I HAD REGULAR MAINTENANCE CARE AND CHECKUPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014837August 12, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE FOR MY VIN# IN MARCH 2017; 17S01/NHTSA RECALL 17V-024; THERE WAS A SERIOUS DEFECT WITH MY TAKATA PASSENGER-SIDE AIRBAG SYSTEM (BY TAKATA INFLATORS). THE NOTICE STATES: INFLATOR MAY RUPTURE IN THE EVENT OF CRASH NECESSITATING AIRBAG DEPLOYMENT RESULTING IN METAL FRAGMENTS (SHRAPNEL FROM THE DASH) STRIKING OCCUPANTS CUASING SERIOUS INJURY OR DEATH. I HAVE GRANDCHILDREN WHO RIDE IN MY CAR! MY CAR IS ABSOLUTELY OFF LIMITS-A DEATH TRAP, UNSAFE TO DRIVE! I CONTACTED AT 13 FORD DEALERS, EACH TOLD ME THERE AREN'T ANY FORTHCOMING PARTS, UNAVAILABLE DUE TO TAKATA'S BANKRUPTCY. FORD HAS REPAIRED SOME VEHICLES BUT NOT MINE AND IS RESPONSIBLE TO TAKE ALTERNATE MEASURES TO ASSURE ME OF A SAFE VEHICLE! I'VE SPENT $32,000 ON THAT "PRE-OWNED" VEHICLE FROM A FORD DEALERSHIP, AND ANOTHER $5,200 IN REPAIRS SINCE PURCHASING AND ONLY DROVE IT FOR 35,000 MILES. I REGULARLY MAINTAINED & SERVICED THIS VEHICLE. THE DEFECTS WERE NEVER DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013066August 6, 2017
AIR BAGS
TAKATA RECALL IT'S BEEN OVER A YEAR SINCE THIS RECALL HAS BEEN OUT AND THE FORD DEALER I GO TO STILL HAS NOT RECEIVED ANY SOLUTIONS TO FIXING THIS RECALL. I WOULD LIKE TO KNOW WHY IT'S TAKING SO LONG TO GET THIS RECALL RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012582August 3, 2017
POWER TRAIN
I HAVE A 2008 EDGE W/ 120K MILES AND ONCE IN A WHILE, IT GETS STUCK IN THE 1ST GEAR. IT DID IT TO ME TWICE IN ONE MONTH, AND I NOTICE IT WHEN I'M GOING DOWN HILL (LIKE A PARKING GARAGE). ONCE I'M OUT ON THE STREET, THAT'S WHERE IT GETS STUCK IN THE FIRST GEAR. I HAD TO PULL OVER TURN OFF THE EDGE WAIT FOR ABOUT 1 MINUTE AND STARTED IT BACK UP, AND I LIKE IT RESETS THE SYSTEM CAUSE IT WORKS FINE AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012305August 2, 2017
POWER TRAIN
VEHICLE OFTEN SHIFTS HARD. IN THE (7) YEARS THAT WE'VE HAD THE 2008 FORD EDGE, THERE HAVE BEEN (6) OCCASIONS THAT WE HAVE BEEN TRAVELLING 60 TO 70 MPH AND THE SPEEDOMETER WILL FALL TO ZERO, AND THE ODOMETER WILL READ "ODOMETER DATA ERROR". WE CAN STILL TRAVEL AT 60MPH OR SO BUT THE ENGINE RPMS CLIMB TO 3000 AND YOU LOSE POWER. YOU CAN'T CLIMB A HILL, EXCEPT IN REVERSE, AND UNLESS YOU'RE ON LEVEL GROUND YOU CAN'T MOVE AT ALL. THE "WRENCH" LIGHTS UP ON THE DASH AND THE ONLY WAY TO GET OUT OF THIS SITUATION IS TO STOP THE VEHICLE, TURN OFF THE IGNITION AND WAIT FOR 5 TO 10 MINUTES FOR EVERYTHING TO RESET. I'M VERY CONCERNED FOR MY FAMILY'S SAFETY ON THE HIGHWAYS AS THEY TRAVEL WITHOUT ME QUITE OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011936August 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RUSSLE AND SMITH FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/17*LJ THE CONSUMER STATED THE VEHICLE FLOODED DURING HURRICANE HARVEY. UPDATED 11/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011874July 31, 2017
UNKNOWN OR OTHER
I MADE A TURN OFF INTERSTATE INTO A BUSY ROAD, MY VEHICLE JERKED AND LOST ITS ABILITY TO ACCELERATE. LEAVING ME IN A VERY DANGEROUS SITUATION WITH CARS FLYING AROUND ME TO AVOID HITTING ME. I MANAGED TO MAKE IT INTO A PARKING LOT. I HAD A FRIEND CHECK THE VEHICLE AND WITH THE HOOD UP HE HAD ME PUT IN REVERSE AND IT LOOKED LIKE THE MOTOR WAS GOING TO JUMP OUT OF THE VEHICLE, SAME HAPPENED IN DRIVE. HE PUT HIS COMPUTER ON AND A CODE FOR THE DRIVE SPEED SENSOR WAS PRESENT. THE CODE WAS CLEARED AND THEN NOTICED THE SPEED AND RPM GAUGES WERE INACCURATE. THIS HAPPENS ON OCCASION. UPON RESEARCH I SEE THIS SENSOR HAS A RECALL ON IT BUT NOT FOR MY YEAR 08 EDGE. PLEASE RECALL ASAP. THIS CAN CAUSE SOME SERIOUSLY BAD ACCIDENT WHEN YOUR VEHICLE LOOSES ITS ABILITY TO ACCELERATE WHEN IN TRAFFIC. I FEAR THIS WILL HAPPEN AND MY LIFE IS IN THE LINE. FORD IS AWARE THERE IS A APPARENT PROBLEM NOTED BY OTHER YEAR MAKE MODEL RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011563July 30, 2017
AIR BAGS
TAKATA RECALL. THE WEBSITE SAYS TO FILE A COMPLAINT IF REPAIRS HAVE NOT BEEN MADE IN A TIMELY MANNER. I HAVE 17-YEAR OLD TWINS WHO SHARE THE CAR AND IT'S BEEN OVER A YEAR SINCE WE WERE NOTIFIED OF THE RECALL, YET PARTS ARE STILL NOT AVAILABLE. WE LIKELY CANNOT SELL THE CAR DUE TO THE RECALL. I'D SAY THIS IS NOT TIMELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010901July 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. MAK HAIK FORD LINCOLN LOCATED AT: 7201 SOUTH IH-35, GEORGETOWN, TX 78626, TEL: (888)483-1203 WAS CONTACTED, AND THE CONTACT WAS INFORMED THAT FORD MOTOR COMPANY WOULD NOTIFY VEHICLE OWNERS WITH A SECOND NOTIFICATION WHEN THE REMEDY PARTS WERE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED BUT WAS UNABLE TO PROVIDE PARTS AVAILABILITY INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006284July 19, 2017
ENGINE
WITHOUT ANY WARNING - NO HIGH TEMP LIGHT OR ANY ENGINE LIGHT - THE WATER PUMP FAILED CAUSING SEVERE DAMAGE TO THE ENGINE BECAUSE IT CAUSED THE TIMING CHAIN TO GO SLACK AND ALLOWING COOLANT TO GET INTO THE ENGINE. THIS SEEMS TO BE A KNOWN ISSUE WITH THIS ENGINE. I RAN DIAGNOSIS THE SAME MORNING WITH PERFECT RESULTS BEFORE FAILURE. I WAS TURNING ONTO MY STREET WHEN VEHICLE LOST POWER AND WOULD NOT START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005816July 17, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY STOPPING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO ADD THE VIN TO A RECALL. THE FAILURE MILEAGE WAS 131,494.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005925July 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3840000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE TOWN FORD DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006010July 17, 2017
EXTERIOR LIGHTING
THE DOOR AJAR LIGHT STAYS ON, NOT ALL OF THE TIME, AND CAUSING THE BATTERY TO DIE. I TRANSPORT KIDS AND TRAVEL SO IT IS VERY STRESSFUL NOT KNOWING IF MY CAR WILL BE DEAD OR NOY WHEN I GET BACK TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005571July 16, 2017
AIR BAGS
"TAKATA RECALL" I'VE CALLED MY DEALER SEVERAL TIMES AND THEY CAN'T REPLACE THE AIRBAG BECAUSE THE MANUFACTURER HASN'T PRODUCED A REPLACEMENT. PLEASE RESOLVE THIS IMPORTANT SAFETY ISSUE! THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005411July 14, 2017
AIR BAGS
TAKATA RECALL NOTHING THEY CAN DO ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005136July 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JONES FORD OF COTTONWOOD, ARIZONA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. GALVIN FORD OF PRESCOTT, ARIZONA WAS CONTACTED AND THE CONTACT LEFT A MESSAGE WITH NO RETURNED PHONE CALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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