Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11030541September 29, 2017
ELECTRICAL SYSTEM, POWER TRAIN
WHEN THEYING TO ACCEPT ON A CITY STREET THE CAR WOULD NOT GO. ODO ERROR CAME UP. SPEEDOMETER WOULDN'T MOVE AT ALL. CAR WAS TURNED OFF AND RESTARTED. WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. CAR MOVES A LITTLE BIT BUT DID NOT RUN NORMAL AND CLUNKED HARD WHEN PUT IN PARK. MECHANIC SAYS IT'S A SENSOR ISSUE THAT'S COMMON IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030305September 28, 2017
AIR BAGS
I RECEIVED A LETTER FROM FORD IN JUNE OF 2016 THAT ONE OF THE AIRBAGS IN MY CAR IS DEFECTIVE. MY CAR HAS A TAKATA AIRBAG WHICH IS KNOWN TO SEVERELY HARM OR KILL THE OCCUPANT OF THE VEHICLE IF THE VEHICLE SHOULD BE INVOLVED IN AN ACCIDENT WHERE THE AIRBAG IS DEPLOYED. IT HAS BEEN 15 MONTHS SINCE THE INITIAL NOTICE WAS SENT AND NO REMEDY HAS BEEN MADE AVAILABLE TO ME. I WOULD LIKE A REMEDY ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029902September 26, 2017
SERVICE BRAKES
WHEN VEHICLE IS RUNNING BUT STATIONARY, DEPRESSING THE BRAKE PEDAL COMPLETELY CAUSES A LOUD HIGH PITCHED WHISTLING SOUND. DURING NORMAL OPERATION, DEPRESSING THE BRAKE PEDAL CAUSES A HISSING SOUND. THE ISSUE HAS BEEN DIAGNOSED AS A LEAK IN THE BRAKE BOOSTER. VEHICLE IS 9 YEARS, THREE MONTHS IN SERVICE, AND HAS 50,000 MILES. FORD SAYS NOT INCLUDED IN THE BRAKE BOOSTER SERVICE EXTENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025329September 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MATTHEWS FORD IN BROKEN ARROW, OKLAHOMA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025351September 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (GREENWAY FORD LOCATED IN ORLANDO, FL) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 7/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024976September 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DON BOHN FORD (3737 LAPALCO BLVD, HARVEY, LA 70058, PHONE NUMBER: (504) 347-7000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WOULD RECEIVE A SECOND NOTICE WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024897September 21, 2017
AIR BAGS
TAKATA RECALL. NOTIFIED OF RECALL ON JULY 2016. STILL NOT REPAIRED AND NO DATE FOR REPAIRS. FORD REFUSES TO GIVE A RENTAL CAR. YET IT HAS BEEN 15 MONTHS SINCE BEING NOTIFIED. I HAVE SPOKEN WITH LOCAL DEALERSHIPS AND A FORD REPRESENTATIVE NAMED ANN AT 800-392-3673 WITH NO RESULTS. I NEED TO BE ABLE TO USE MY FRONT PASSENGER SEAT. I LIVE IN A SOUTHERN STATE WITH HIGH HUMIDITY AND MY CAR IS OLDER(2008). WHAT CAN I DO TO EXPEDITE THE REPLACEMENT OF THE AIRBAG OR HAVE FORD SUPPLY ME WITH A RENTAL CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023964September 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ROBERT HORNE FORD, 3400 S. TOMAHAWK RD, APACHE JUNCTION ACTION, AZ 85119) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE, AND THAT A NOTICE WOULD BE PROVIDED WHEN REMEDY PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ CONSUMER STATED NO FAILURES OF AIRBAG BUT THIS DEFECT RENDERED IT IMPOSSSIBLE TO SELL. UPDATED 7/17/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022840September 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL HISSING SOUND WAS HEARD. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021693September 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN THE SUMMER OF 2015. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES ABOUT PART AVAILABILITY AND STATED THAT PARTS WOULD BE AVAILABLE WITHIN THREE MONTHS. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS TO REQUEST PART INFORMATION AND THE CONTACT WAS ADVISED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020709August 30, 2017
AIR BAGS
NONE OF MY AIR BAGS DEPLOYED IN MY ACCIDENT. THEY ARE RECALLED TAKATA AIRBAGS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11020299August 29, 2017
AIR BAGS, SERVICE BRAKES
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE LOST BRAKE FUNCTIONALITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAKE ELSINORE FORD (LOCATED AT 315000 AUTO CENTER DR, LAKE ELSINORE, CA) WAS CONTACTED AND DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020351August 29, 2017
SERVICE BRAKES
I HAVE A FORD EDGE 2008. STARTING FROM 08/28/2017, THE BRAKE MAKES "HASSING" SOUND WHEN IT IS PRESSED DOWN. IT IS AS HARD AS A ROCK AT THE BEGINNING AND SOFT AS A SPONGE LATER. IT'S FUNCTION IS COMPROMISED. WHEN IT HAPPENED YESTERDAY, IT CAUSED COUPLE OF VERY DANGEROUS SITUATION. I ALMOST HIT TWO CARS IN FRONT AND OVER RUN A TRAFFIC LIGHT BECAUSE THE CAR CANNOT FULLY STOP FULLY. I DROVE THIS CAR TO THE DEALER THIS MORNING. IT WAS BRAKE BOOSTER PROBLEM ACCORDING TO THE TECH SERVICE. HE DROVE THE CAR AND FELT EXTREMELY DANGEROUS TO DRIVE THE CAR BECAUSE OF THE COMPROMISED BRAKE FUNCTION. HOWEVER DUE TO HIS TIGHT SCHEDULE, HE CANNOT FIT MY CAR INTO HIS REPAIR SERVICE. FORD ISSUE A RECALL 13N02 IN 2016 FOR BRAKE BOOSTER PROBLEM. HOWEVER IT ONLY COVERS CARS 2010-2013. THERE ARE PLENTY OF COMPLAINTS ONLINE REGARDING THE SAME PROBLEM FOR CARS MADE IN OTHER YEARS. IT IS A SYSTEMATIC PROBLEM THAT RELATES TO THE DESIGN OTHER THAN MANUFACTURING PROCESS RELATED TO BATCHES. A SYSTEMATIC RECALL SHOULD BE DONE BEFORE ANY CUSTOMER GETS INTO A FATAL SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020414August 29, 2017
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A CLATTERING NOISE EMITTING FROM THE VEHICLE. THE CONTACT ALSO NOTICED HOT WATER COMING FROM THE VEHICLE. THE CONTACT LIFTED THE HOOD AND OBSERVED THAT THE VEHICLE'S WATER PUMP HAD BURST, WHICH CAUSED WATER TO LEAK INTO THE ENGINE. A CERTIFIED MECHANIC DIAGNOSED THAT THE WATER PUMP FAILED AND CAUSED THE ENGINE TO FAIL AS WELL. THE WATER PUMP, TIMING CHAIN, TENSIONERS, PHASERS, AND SEVERAL OTHER UNIDENTIFIED PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED WHITE FORD LINCOLN (LOCATED AT 4120 FRONT ST, WINNSBORO, LA 71295; 888-303-4692) AND WAS INFORMED THAT THE WATER PUMP ENTERED THE ENGINE, WHICH CAUSED FAILURES TO OCCUR, AND THAT THEY WOULD HAVE TO CONTACT THE CORPORATE OFFICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS13013218. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020033August 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE RECALL PARTS WERE UNAVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018902August 22, 2017
ELECTRICAL SYSTEM:IGNITION, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE A SINGLE IGNITION COIL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,235.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016330August 19, 2017
AIR BAGS
"TAKATA RECALL" RECEIVED RECALL JULY 2016 IT IS NOW AUGUST 2017 AND VEHICLE STILL WITH DEFECTIVE AIRBAGS. WHAT IS MY RECOURSE DEALER SAYS IT IS OUT OF HIS HANDS FORD MOTOR COMPANY SAYS THEY ARE WAITING FOR SUPPLIES. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016223August 18, 2017
POWER TRAIN, UNKNOWN OR OTHER
WRENCH LIGHT COMES ON,LOW AIR TIRE LIGHT,AIR BAG LIGHT ON,SPEEDOMETER QUITS AND NO POWER AND HARD CLUNKING IN THE TRANSMISSION.JUST BOUGHT THIS,OWE $11,000. ON THIS CAR THAT IS VERY DANGEROUS TO DRIVE,WHAT JUST FORD? DRIVE UNTIL WE GET KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015999August 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE WORKING ON THE PART. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015787August 16, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
MADE A TURN OFF INTERSTATE INTO A BUSY ROAD, MY VEHICLE JERKED AND LOST ITS ABILITY TO ACCELERATE. LEAVING ME IN A VERY DANGEROUS SITUATION WITH CARS FLYING AROUND ME TO AVOID HITTING ME. I MANAGED TO MAKE IT INTO A PARKING LOT. I HAD A FRIEND CHECK THE VEHICLE AND WITH THE HOOD UP HE HAD ME PUT IN REVERSE AND IT LOOKED LIKE THE MOTOR WAS GOING TO JUMP OUT OF THE VEHICLE, SAME HAPPENED IN DRIVE. HE PUT HIS COMPUTER ON AND A CODE FOR THE DRIVE SPEED SENSOR WAS PRESENT. THE CODE WAS CLEARED AND THEN NOTICED THE SPEED AND RPM GAUGES WERE INACCURATE. THIS HAPPENS ON OCCASION. UPON RESEARCH I SEE THIS SENSOR HAS A RECALL ON IT BUT NOT FOR MY YEAR 08 EDGE. PLEASE RECALL ASAP. THIS CAN CAUSE SOME SERIOUSLY BAD ACCIDENT WHEN YOUR VEHICLE LOOSES ITS ABILITY TO ACCELERATE WHEN IN TRAFFIC. I FEAR THIS WILL HAPPEN AND MY LIFE IS IN THE LINE. FORD IS AWARE THERE IS A APPARENT PROBLEM NOTED BY OTHER YEAR MAKE MODEL RECALLS. NOTE: THIS IS THE ORIGINAL COMPLAINT.....................TODAY THE SAME HAS HAPPENED AGAIN, I WAS GREETED BY HORNS BLOWING AND AGGRESSIVE DRIVERS BUT WAS UNABLE TO DO ANYTHING BUT COAST TO THE NEXT INTERSECTION TO TURN OFF. NHTSA PLEASW DO SOMETHING IF POSSIBLE. THIS OUTPUT DRIVE SPEED SENSOR IS GOING TO GET SOMEONE KILLED SOON. THERE ARE NUMEROUS COMPLAINTS THROUGHOUT THIS FEED UNDER SCATTERED CATEGORIES MAINLY BECAUSE MOST DO NOT KNOW WHAT THE PROBLEM IS AND DEALERS CANT FIGURE OUT IF THE VEHICLE DOESN'T THROW UP A CODE. I HAD MINE CHECKED WHEN THE WARNING LIGHT WAS ON SO I WOULD KNOW THE ISSUE. UNFORTUNATELY THE DEALER COULDN'T HELP BECAUSE WE CLEARED THE CODE. I CHECKED INTO GEETING THIS FIXED BUT ACCORDING TO THE DEALER THE PART IS UNAVAILABLE, AND THE LABOR WOULD BE ABSURD IF THEY HAD TO REPLACE. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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