Ford Edge Complaints (2010)

673 consumer complaints on file.

#10970313April 3, 2017
POWER TRAIN
POWER TRANSFER UNIT IS LEAKING. I SEE THROUGH RESEARCH AND TALKING WITH DEALERS THEY REPLACE A LOT OF THESE PTU'S. REPLACEMENT WITH PARTS AND LABOR IS $1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969822March 31, 2017
ENGINE
MY CAR STARTED LEAKING TRANSMISSION FLUID, AND AS I CONTINUE TO DRIVE IT IT STARTED TO CUT OFF. I TOOK IT TO TWO DIFFERENT REPAIR SHOPS FOR SECOND OPINION. THEY BOTH TOLD ME THAT THE ENGINE WAS GONE. THE CAR HAS LESS THAN 50,000 MILES ON IT, AND IT'S A 2010 HOW CAN THAT BE? I NEED TO KNOW ABOUT THE ENGINE RECALL FOR THIS CAR. I SHOULD NOT HAVE TO PAY FOR AN ENGINE PLEASE HELP ME BECAUSE THIS IS NOT RIGHT. I KNOW THERE IS A SAFETY RECALL ON A FUEL LEAK FOR THIS MODEL CAR. I'VE ALSO RESEARCHED SOMETHINGS ABOUT ENGINE RECALLS AND FOUND THAT THERE IS, BUT I WANT TO KNOW FOR SURE WHEN I TAKE THE CAR TO THE FORD REPAIR SHOP. PLEASE HELP ME. I AM THANKING YOU IN ADVANCE FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968951March 28, 2017
AIR BAGS
TAKATA RECALL: FORD HAS NO REMEDY/ACTION FOR THE REPLACEMENT OF OUR RECALLED TAKATA PASSENGER SIDE AIRBAG. OUR DEALER, STAR FORD IN GLENDALE, CA, HAS NO ANSWER. I HAVE GREAT ANXIETY OVER DRIVING A CAR WITH THE POTENTIAL TO KILL MYSELF OR MY PASSENGER. THE NHTSA SHOULD BE FORCING FORD TO PROVIDE A REMEDY FOR CAR OWNERS. WE NEED TO BE PROTECTED FROM THIS MASSIVE FRAUD AND ABUSE. TAKATA HAS NOW BEEN CONVICTED OF MULTIPLE CRIMES, THE CUSTOMERS OF FORD ARE IN DANGER AND WE ARE NOT RECEIVING ACTION. THIS IS A CONSIDERABLE HARDSHIP TO MYSELF AND I WANT FORD TO TAKE ACTION - REPLACE AIRBAG IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967184March 20, 2017
STRUCTURE:BODY, SUSPENSION
MARCH19, 2017 WHILE DRIVING 20 MPH FROM OUR NEIGHBORHOOD TO CHURCH WITH MY WIFE, THERE WAS A LOUD CLUNKING FROM FRONT PASSENGER SIDE. WE TURNED ONTO THE MAIN ROAD AND AS SPEED INCREASED TO 55 MPH, THE WINDSHIELD CRACKED AND I NOTICED THE HOOD OF CAR WAS RAISED UP ABOUT AN INCH ABOVE THE FENDER. WE IMMEDIATELY TURNED AROUND AND DROVE SLOWLY BACK TO THE HOUSE. THE ATTACHED PHOTOS SHOW WHAT HAD HAPPENED. THERE IS CONSIDERABLE DAMAGE TO THE SHEET METAL BODY COMPONENTS, WINDSHIELD, PLASTIC PARTS. THERE ARE MANY SIMILAR EXAMPLES OF THE STRUT TOWER SPOT WELD FAILURE REPORTED ON THE INTERNET. ALL SEEM TO BE ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967193March 20, 2017
POWER TRAIN
TL* THE CONTACT OWNED A 2010 FORD EDGE. WHILE STATIONARY, THE VEHICLE WAS IN THE REVERSE POSITION AND THE KEYS WERE REMOVED FROM THE VEHICLE; HOWEVER, THE VEHICLE ROLLED BACKWARDS INTO A POND. THE VEHICLE WAS TOWED FROM THE POND TO THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10967232March 20, 2017
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE, CAUSING THE CONTACT TO COME TO AN ABRUPT STOP. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE CONTACT HAD TO DOWNSHIFT. WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE GEAR SHIFT BECAME STUCK. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TRANSFER CASE WAS REPLACED; HOWEVER, THE VEHICLE REMAINED IN THE DEALER'S POSSESSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959137March 7, 2017
AIR BAGS
TAKATA RECALL IT HAS BEEN NEARLY 9 MONTHS SINCE BEING ADVISED OF THIS RECALL - AND THE DEALER SAYS THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE TO RESOLVE THIS MATTER. WHAT IS THE STATUS OF THIS RECALL FOR MY VEHICLE AND WHEN CAN I EXPECT PARTS TO BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958967March 6, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS, THE ABS APPLIED AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKE SENSOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958582March 4, 2017
POWER TRAIN
WHEN PULLING AWAY FROM A DEAD STOP ,THE TRANSMISSION WILL OCCASIONALLY NOT ENGAGE WHICH FEELS LIKE IT IS GOING INTO A "NEUTRAL" FEELING AND THEN WILL BANG INTO GEAR . IT ALSO FEELS LIKE THE TRANSMISSION WILL SLIP OUT GEAR AND THEN REENGAGE WHILE AT HIGHWAY SPEEDS. LAST THE ACCELERATION IS NOT THERE WHEN MERGING INTO HIGHWAY SPEEDS OR JUST ACCELERATING ,THE GAS PEDDLE IS PUSHED BUT THE CAR WILL NOT ACCELERATE CAUSING A RISKY SITUATION WHEN TRAFFIC IS BEARING DOWN ON YOU AND YOU CAN NOT GET SAFELY UP TO HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958343March 3, 2017
FUEL/PROPULSION SYSTEM
JUST BOUGHT USED FORD EDGE AND FOUND OUT THERE IS A RECALL ON IT AND FORD DEALER SAYS I HAVE TO PAY FOR IT BECAUSE PREVIOUS OWNER DIDN'T GET IT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958220March 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/09/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957476February 28, 2017
AIR BAGS
TAKATA RECALL: WE STILL HAVE NOT BEEN ABLE TO HAVE THESE AIRBAGS REPLACED AS THE DEALER AS WELL AS FORD SAYS THE PARTS ARE NOT AVAILABLE. HOW MUCH LONGER? SHOULD WE WAIT AND COMPLAIN AGAIN AFTER A CRASH AND AN INJURY OCCURS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956719February 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956763February 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956389February 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955736February 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954649February 15, 2017
AIR BAGS
TAKATA RECALL FORD ISSUED A RECALL, 16S26, IN JULY 2016 FOR 2010 FORD EDGE PASSENGER FRONTAL AIRBAGS IN "ZONE A". IT IS NOW FEBRUARY 15, 2017, AND STILL NO PARTS AVAILABLE TO REPAIR/REPLACE THE DEFECTIVE AIRBAGS (I JUST GOT OFF THE PHONE WITH THE DEALERSHIP). NOR COULD THE DEALERSHIP EVEN PROVIDE AN ESTIMATE OF WHEN REPAIR/REPLACEMENT MIGHT OCCUR. EVIDENTLY, FORD DOES NOT YET HAVE ENOUGH OF A COMPELLING REASON TO EXPEDITE THE RECALL PROCEDURES OR TO PROVIDE ALTERNATIVES FOR THE RECALLED VEHICLE OWNERS (MY WIFE OWNS A 2011 HONDA CR-V THAT HAD A SIMILAR AIRBAG RECALL AND SHE WAS PROVIDED WITH A FREE RENTAL VEHICLE WHILE THE DEALERSHIP WAITED FOR AIRBAG REPAIR/REPLACEMENT KITS). FORD HAS FLATLY STATED THAT NO ALTERNATE VEHICLES WILL BE PROVIDED. PERHAPS THE NHTSA NEEDS TO PROVIDE FORD WITH ONE OR MORE COMPELLING REASONS, SUCH AS MANDATORY PROVISION OF FREE RENTAL CARS AND/OR ESCALATING FINES, TO EXPEDITE FORD'S AIRBAG RECALL PROGRAM. IRONICALLY, MY FAMILY NO LONGER STATES "I CALL SHOTGUN" FOR SEATING ASSIGNMENT IN THE FRONT PASSENGER SEAT OF MY FORD EDGE; THEY NOW STATE "I CALL SUICIDE". IS THIS TO BE MR. ROSEKIND'S LEGACY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953842February 10, 2017
STEERING, WHEELS
I RECENTLY HAD TO REPLACE POWER STEERING LINES IN MY VEHICLE DUE TO METAL CORROSION RUSTING THROUGH THE LINES AND CAUSING THE FLUID TO LEAK OUT, THIS ISSUE HAS REPEATEDLY CAUSED MY CAR TO GO OUT OF ALIGNMENT AND HAS RUINED MY TIRES. THE POWER STEERING WAS NOT WORKING PROPERLY TO THE POINT OF BEING DANGEROUS BECAUSE OF IT. BECAUSE MY CAR IS ONLY 7 YEARS OLD I AM WONDERING IF THIS CORROSION WOULD BE COVERED BY SOME SORT OF WARRANTY OR IF THIS IS UNDER RECALL? ESPECIALLY SINCE MY CAR IS UNDER RECALL FOR GAS TANK AND AIR BAG CORROSION. I HAVE REPORTED THIS TO FORD AS WELL. THE REPAIR JUST OF THE POWER STEERING LINES COST ME $500. I STILL NEED TO REPLACE ALL FOUR TIRES AS WELL. THIS DEFECT IS DANGEROUS. METAL PARTS SHOULD NOT BE CORRODING ON CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950353February 8, 2017
ENGINE
SUDDEN ENGINE FAILURE AT 65,000 MILES WHEN DRIVING AT ABOUT 45 MILES PER HOUR. THE FORD DEALERSHIP WHERE THE VEHICLE HAD BEEN SERVICED SAID THERE WAS A LOSS OF ANTIFREEZE AND THE ENGINE OVERHEATED AND NEEDS TO BE REPLACED. I WAS STRANDED ON THE AIRPORT ROAD WITH NO FEEDER AND HAD TO CALL 911. THERE WAS NO WARNING LIGHTS TO GO ON OR ANY WARNING. WHEN READING OTHER POST ON INTERNET THE CAR BEHAVED JUST AS THOSE WHO HAD CONFIRMED THAT THERE WAS A WATER PUMP FAILURE. THIS WAS THE FORD DURATEC ENGINE WHERE THE WATER PUMP IS DRIVEN WITH THE TIMING CHAIN AND IF IT FAILS THE WATER ENTERS THE OIL SYSTEM AND DESTROYS THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948693January 31, 2017
AIR BAGS
TAKATA DIRS 16E-042, 16E-043, 16E-044. RECALL NOTICE FROM JUNE/2016. TRYING TO SCHEDULE SERVICE FOR THE RECALL AND THE DEALER SAYS THERE ARE NO PARTS AVAILABLE YET. IT'S BEEN 6 MONTHS SINCE THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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