Ford Edge Complaints (2019)

774 consumer complaints on file.

#11616076September 23, 2024
POWER TRAIN
Not only 2017 ford edge have bad torque converter but the 2019 also has same issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615729September 21, 2024
POWER TRAIN
The transmission when slowing down when it down shifts it Jumps so hard fells like engine is going to jump out of hood after this happens it like it is stuck in a higher gear so trans slips then hits real hard have to stop super early to avoid car from rear ending car in front of you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615391September 19, 2024
ENGINE
The contact owns a 2019 Ford Edge. The contact stated that on several occasions while accelerating, the vehicle jerked back and forth continually. The vehicle was taken to a dealer where it was diagnosed and determined that the fuel pressure sensor needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer and then taken to an independent mechanic where it was diagnosed and determined that the turbo charger needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the same dealer, but the failure could not be replicated. The contact stated that on one occasion, while the vehicle was running, the contact entered the residence, and upon returning, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 90,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614907September 16, 2024
WHEELS
Ford tells me the Lug nuts on my car's tires have become loose, expanded. My car has only 31k miles. Yet, these faulty parts make it at risk of tires flying off while driving!! Ford wants to charge me to replace their faulty nuts. That's nuts!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614342September 12, 2024
POWER TRAIN
Bought the vehicle used in July 2022 with around 80,000 miles. After 2 weeks of owning, vehicle started to shift weird and didn't seem to be driving normal. No warning or codes popped up but called dealership to see if they knew what was going on. Took it in and had them hook it up to their systems and still had no codes. Then after test driving, said that it was the torque converter. They replaced it and the vehicle seemed to drive fine until about 11 or 10 months later. The vehicle started to have similar issues but worse. Misfiring when driving in traffic, transmission seemed like it was skipping gears, was worried it was going to shut off and I was going to loose power steering when on the interstate one time. Called the dealership and was told they couldn't do anything unless I paid at this point. Took it to a small transmission shop and had them check it out. The flushed the whole transmission and said they fluid was terrible and their was metal scapes in the fluid as well. Told me it was best to get rid of it but I still owed too much money on it to do anything. Now a year later, I am back to the same issues. Transmission is causing problems, not shifting into gears properly, shifting very hard, jerking when shifting. Scared to drive it in traffic incase it breaks down or completely blows the transmission. I have found a Ford Forum with over 80 other individuals who are having the same issues and begging Ford to do something about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613990September 11, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Edge. The contact noticed that the engine coolant was quickly depleted. There was no warning light illuminated. The failure persisted and the vehicle shuddered while idling with heavy white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic where it was discovered that the long block was damaged. A dealer was notified of the failure and the contact scheduled an appointment for a diagnostic test. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614059September 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle experienced a loss of motive power. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into the cylinders, and the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613431September 9, 2024
POWER TRAIN
Transmission is "bucking and jerking" at low speeds and between 2nd and third gear.... its worse when travelling under 35mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613034September 6, 2024
SEAT BELTS
The contact owns a 2019 Ford Edge. The contact stated that while the vehicle was parked and fastening the seat belt, the seat belt failed to retract as needed. The failure occurred with front driver’s and passenger’s sides seat belts. The vehicle was taken to a dealer where it was diagnosed that the retracting mechanism had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613094September 6, 2024
POWER TRAIN
Failing torque converter and valve body at approx. 91,000 miles and just under 5 years old. When accelerating (at any speed), the vehicle chugs and struggles to speed up. No warning lights or check engine lights came on. Ford initially diagnosed the problem and wanted to replace JUST the torque converter and valve body. Upon bringing it to dedicated transmission shop it was confirmed the torque converter and valve body are failing. It is not yet confirmed if there is any other work needed as they are checking if Ford will even sell them parts to fix the issue. I was told this has become a known and common occurrence with this specific model of transmission, and there is not even a full remedy of the issue with repair, as they won't replace any other parts in the transmission when the torque converter and valve body are replaced - leading to repeat repairs of the same transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612539September 4, 2024
POWER TRAIN
Transmission is acting up. Erratic shifts. Car stumbles as accelerating. Seems to be a lot of complaints about this. Only fix is a new transmission for a considerable amount of money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612660September 4, 2024
ENGINE
The mechanic that inspected the car after it broke down said that the EcoBoost 2.0 has an issue that the engine cracks or something like that allowing coolant or whatnot to get into the spark plugs. I think I explained that. The car now needs an engine. With 83000 miles. I’m sure this could cause a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612243September 3, 2024
POWER TRAIN
The car jerks forward. When gas is initially applied nothing happens then jerks. The car is dangerous when turning while traffic is traveling towards you. It doesn't engage immediately and I'm afraid of going right in front of car. No date specific. It happens at 0 to 40mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612351September 3, 2024
POWER TRAIN, ENGINE
The contact owns a 2019 Ford Edge. The contact stated while driving 60 MPH, the vehicle made an abnormal sound and shuddered. The check engine warning light was illuminated. Additionally, the contact stated while attempting to pull into a parking spot, the vehicle failed to respond while shifting into reverse(R) and into drive(D). The contact stated that after turning off and restarting the vehicle several times, the vehicle jolted while responding. The contact stated that the vehicle later failed to start. The vehicle was towed to the dealer, where the battery was replaced, and the vehicle restarted; however, the dealer informed the contact that the transmission failure persisted. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 118,412.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611549August 29, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle sputtered and almost stalled. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter, valve body, and pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610821August 26, 2024
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle downshifted without a warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610758August 25, 2024
POWER TRAIN
The ford dealer states the problem is in the slip clutch converter. As I begin driving the vehicle it slips, perks, tac goes up and down, engages and is engages up and down constantly. It never throws a code on this and it is a danger for fear of it quitting in the middle of the hwy. The jerking, slipping, kicking out of and into gear constantly. With no code being thrown on it. It shows no recalls on our car but others it dies. Ford wants us to pay 3,400.00 dollars to fix it when it is a manufacturers problem. We don't have that kind of money. As I read the 296 complaints on the ford edge they are about the same problem and this issue needs to be addressed and paid for by ford. It affects the gas mileage also. It is available for jnspection.All maintenance has been done on vehicle when needed. It affects me, my passengers and other people around me because it can cause pile up and hurt lot of people. The problem has been reproduced at ford. No warning lamps, messages or other symptoms of the problem prior to the failure and it first started about 8 months ago. Was reported to Ford for the problem and nothing was done about it. It was brought into the Ford Dealership and they confirmed it was the clutch slip converter is what it was. Never heard of such. It is getting worse and worse With the slipping and perking and things. What do we do. Ford needs to stand behind their product as I have been a Ford man all my life and now this. I am thinking long and hard about going to chevy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610373August 23, 2024
ENGINE, UNKNOWN OR OTHER
I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610138August 22, 2024
STRUCTURE:BODY:DOOR
The contact owns a 2019 Ford Edge. The contact stated that the driver's side door was making an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door needed to be replaced. The dealer informed the contact that rainwater had entered the door and the door’s structure was deteriorating. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609437August 19, 2024
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated when the vehicle was started, the transmission was bucking. The contact stated that the failure was present when the vehicle was purchased. The contact stated in 2020, an unknown recall repair was completed for the Power Train; however, the failure persisted. The vehicle was taken to the dealer; however, there were no fault codes displayed. The contact was informed that if there were no fault codes displayed, the vehicle could not be properly diagnosed. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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