Ford Edge Complaints (2010)

673 consumer complaints on file.

#11001344June 26, 2017
AIR BAGS
TAKATA RECALL WITH STILL NO REMEDY AVAILABLE, IT'S BEEN YEARS! I LIVE WHERE 90% HUMIDITY IS A REGULAR DAY. NHTSA HAS TAKEN OVER MANAGEMENT OF THE RECALLS TO MAKE SURE REPLACEMENT INFLATORS GET TO HIGH-HUMIDITY AREAS ALONG THE GULF COAST FIRST. WHEN IS NHTSA GOING TO GET THIS DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001408June 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001261June 25, 2017
AIR BAGS
TAKATA RECALL - NHTSA # 16V384 - MY 2010 FORD EDGE WAS RECALLED IN JUNE 2016. AFTER OVER 1 YEAR, THERE IS STILL NO REMEDY OR REPLACEMENT FOR MY PASSENGER AIRBAG. LAST YEAR, I WAS TOLD THE PARTS COULD BE IN BY DECEMBER 2016, AND MY DEALER WOULD CONTACT ME WHEN IT WAS IN. I AM STILL TOLD THAT PARTS HAVE NOT COME IN. THIS IS NOT HANDLING THE MATTER IN A TIMELY MANNER. I DON'T FEEL SAFE DRIVING IT, LET ALONE HAVING PASSENGERS IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000717June 22, 2017
AIR BAGS
I'VE BEEN CALLING FOR MONTHS & MONTHS TO HAVE THIS RECALL FIXED. I'M ALWAYS TOLD THAT PARTS ARE NOT AVAILABLE. I NEED TO HAVE THIS FIXED!! IT'S A SAFETY ISSUE. FORD SHOULD FIND A SOLUTION FOR THIS PROBLEM OR OFFER TO REPLACE THE CAR AT NO COST TO ME. I FEAR THAT IF THIS PART IS NOT REPLACED, THAT MY FAMILY MAY BE HARMED BY THE RUPTURED INFLATOR. SEE THE RECALL NOTICE BELOW: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V384 RECALL DATE: JUNE 1, 2016 MANUFACTURER RECALL NUMBER: 16S26 SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000106June 19, 2017
EXTERIOR LIGHTING
THE REAR TAIL LIGHT BULBS HAVE A VERY SHORT LIFE SPAN, EVERY TIME I REPLACE ONE, THE BASE OF THE BULB IS ALWAYS MELTED. THE SOCKETS THEMSELVES ARE BURNT, WHY ARE THESE TAIL LIGHTS GETTING SO EXCESSIVELY HOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995874June 19, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 154,455. UPDATED 08/22/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995615June 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PEGUES HURST FORD IN LONGVIEW, TEXAS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993923June 8, 2017
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO THE LOCAL DEALER (JOHNSON CITY FORD 207 PRINCETON ROAD JOHNSON CITY, TN 37601) TO BE REPAIRED. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE TN, 37912) WHERE IT WAS DIAGNOSED THAT THE PREVIOUS RECALL REPAIR WAS PERFORMED INCORRECTLY AND DAMAGED THE WIRING HARNESS, WHICH NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE DEALER WITNESSED EXPOSED WIRES AND ZIP TIED SENDING UNIT CABLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATION WAS IN PROCESS WHILE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE EXPOSED WIRES WERE ABOVE THE FUEL TANK AREA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992485May 31, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, A HISSING SOUND WAS HEARD COMING FROM THE BRAKE PEDAL LOCATION. THE BRAKE PEDAL FELT SPONGY AND/OR HARD ON OCCASIONS, WHICH MADE THE VEHICLE DIFFICULT TO STOP AND INCREASED THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB TOMES FORD IN MCKINNEY, TEXAS), BUT THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992153May 30, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING IN STOP AND GO TRAFFIC ON THE HIGHWAY, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMAL. IT TOOK EXTRA EFFORT TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED REPLACEMENT. THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A MANUFACTURER COMMUNICATION NUMBER: CSP-13N02 (SERVICE BRAKES). THE MANUFACTURER STATED THAT THE VEHICLE DID NOT MEET THE EXTENDED WARRANTY COVERAGE. THE CONTACT NOTIFIED THE LOCAL FORD DEALER, GEORGE WALL FORD LINCOLN ON 700 SHREWSBURY AVE, RED BANK, NJ 07701, WHERE AN APPOINTMENT WAS SCHEDULED FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991758May 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991645May 25, 2017
AIR BAGS
TAKATA RECALL - I WAS NOTIFIED LAST 6-1-16 AND TO-DATE THEY HAVE NOT RECEIVED THE PARTS AT VELDE FORD, IN VERO BEACH FL - NO INCIDENT INVOLVED. JUST WANT IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990794May 21, 2017
AIR BAGS
TAKATA RECALL FORD HAS RECALLED THIS CAR, BUT CANNOT FIX IT AND WILL NOT PROVIDE A LOANER. THIS HAS BEEN GOING ON FOR OVER SIX MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990838May 21, 2017
EXTERIOR LIGHTING
MY REAR TURN SIGNALS HAVE BEEN WORKING INTERMITTENTLY LATELY AND I THOUGHT IT MIGHT BE THE BULB. WHEN I WENT TO REPLACE THE BULB I NOTICED THAT THE BULB SOCKET APPEARS TO BE BURNT. I IMMEDIATELY WENT ONLINE TO SEE WHAT NEEDS TO BE DONE AND REALIZED THAT THERE ARE A BUNCH OF OTHER FORD EDGES OUT THERE WITH THE SAME PROBLEM. I FELT IT WAS NECESSARY TO REPORT IT IN CASE THIS IS A SAFETY ISSUE THAT COULD RESULT IN A FIRE. THE FORD DEALERSHIP CLAIMS THAT THEY DO NOT KNOW OF ANY OTHER COMPLAINTS, YET WHEN I LOOK ONLINE, I SEE A WHOLE LOT WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986205May 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984304May 8, 2017
SERVICE BRAKES
STARTED HAVING BRAKE PROBLEMS - BRAKES BECAME ROCK HARD AND THEN SPONGY AT TIMES- HAD A HARD TIME STOPPING THE VEHICLE AND HOLDING THE VEHICLE WHILE STOPPED AT A LIGHT - VERY SCARY - TWO DIFFERENT SHOPS BEFORE TAKING IT TO THE DEALERSHIP - BRAKE BOOSTER IS BAD. $740 TO FIX. APPARENTLY OTHERS HAVE HAD THE SAME ISSUE. CALLED FORD BUT MY VEHICLE IS NOT COVERED UNDER THE RECALL THEY HAD. I WAS TOLD TO HOLD ON TO MY RECEIPTS IN CASE ANOTHER RECALL CAME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981222April 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979608April 20, 2017
SEATS
TAKATA RECALL - THE 2010 FORD EDGE HAS A FLAW WITH THE SEAT TRACK. THE VEHICLE SEAT TRACK APPEARS TO BE STRETCHED OPEN OVER PROLONGED USE AND BEGINS TO ROCK BACK AND FORTH WITH ACCELERATING AND BRAKING. THIS CONCERN IS THE SEAT TRACK MAY STRETCH TO A POINT WHERE IT WILL SEPARATE FROM BASE AND TRACK IN A MOTOR VEHICLE CRASH. I'VE ALSO DISCOVERED THROUGH ON LINE CHECKS THAT THIS IS A COMMON PROBLEM WITH FORD EDGE, EXPLORER AND SEVERAL OTHER VEHICLES FORD MANUFACTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978928April 17, 2017
AIR BAGS
WE DID NOT HAVE AN INCIDENT YET, BUT WE DONT WANT TO WAIT FOR ONE TO TO HAPPEN. RECEIVED A RECALL LETTER THAT OUR PASSENGER AIR BAG NEEDS TO BE REPLACED AND TEMECULA FORD DEALER AND THE LAKE ELSINORE FORD DEALER TOLD US THAT THEY DO NOT HAVE THE PARTS FOR THE PASSENGER AIRBAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971954April 11, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A CHIME SOUND AND THE DOOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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