Ford Edge Complaints (2007)

989 consumer complaints on file.

#11011805July 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011444July 29, 2017
SERVICE BRAKES
BRAKE BOOSTER: HEARD HISSING SOUND UPON BRAKING. WAS STOPPED AT A STOP SIGN, THEN BRAKES BEGAN TO FAIL AND CAR STARTED TO MOVE AGAIN. HAD TO PRESS HARDER ON THE BRAKE TO GET THE CAR TO STOP. THIS HAPPENED TWO DAYS IN A ROW. DEALER DIAGNOSED THE PROBLEM. THIS IS A 2007 FORD EDGE SE AWD THAT I PURCHASED IN 2009. I REPLACED THE BRAKE BOOSTER IN 2010 AND NOW AGAIN IN 2017 IT HAS FAILED AGAIN. I WANT FORD MOTOR COMPANY TO RECALL THIS VEHICLE FOR THIS REASON. I WANT MY MONEY BACK FOR THE FIRST REPLACEMENT AND WANT THEM TO COVER THE CURRENT REPLACEMENT. THIS ISSUE IS VERY DANGEROUS AS I COULD'VE GOTTEN INTO TWO CAR ACCIDENTS. SOMETHING NEEDS TO BE DONE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010967July 27, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A RECALL NOTICE IN JULY, 2016 OVER A YEAR AGO. I HAVE CALLED FORD MOTOR COMPANY TWICE TO TRY TO GET AN UPDATE WITH NO HELP WHATSOEVER. I JUST BOUGHT THIS VEHICLE IN MARCH OF 2016 JUST MONTHS PRIOR TO THIS RECALL AND NOW NO ONE CAN SIT IN THE FRONT SEAT PASSENGER SIDE! THIS VEHICLE HAS LOW MILES FOR THE YEAR, I WANT IT FIXED.....ENOUGH IS ENOUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010183July 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOHNSON-SEWELL FORD-LINCOLN LOCATED AT 3301 US-281, MARBLE FALLS, TX 78654; (830) 693-5577) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-392-3673, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: [XXX] WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006139July 18, 2017
SERVICE BRAKES
MY BRAKE BOOSTER SYSTEM IS FAILING. I HAVE REPLACED EVERY OTHER BRAKE COMPONENT WITH OEM EQUIPMENT AND NO CHANGE. MY VEHICLE IS VERY UNSAFE TO DRIVE AS THE BRAKE PEDAL IS AS SOLID AS A ROCK AND HAS THE FEELING OF "SLIDING ON ICE" YEAR ROUND. THIS PROBLEM HAS PROGRESSED DRAMATICALLY AND QUICKLY. A VERY LOUD HISSING AS IF AIR IS LEAKING BY THE BRAKE PEDAL OCCURS WHEN BRAKING. ABS LIGHTS DO NOT COME ON AND NOTHING ELSE IS AFFECTED SAFETY WISE. VEHICLE SIMPLY BRAKED POORLY AND FEELS LIKE IT WILL NOT STOP. FORD HAS CREATED A "CUSTOMER SATISFACTION PROGRAM" FOR MY EXACT ISSUE BUT WILL NOT APPLY THEIR WARRANTY/RECALL HELP TO MY VEHICLE DUE TO THE YEAR (2007). THEY SAID IF IT WAS A 2010 OR NEWER THEY WOULD TAKE CARE OF IT. IM HAVING THE EXACT SAME ISSUE WITH THE SAME PARTS CONSUMERS HAVE WITH THE 2010 MODELS AND NEWER. ITS RIDICULOUS THAT FORD CAN EXCLUDE ME FROM SOMETHING THEY ARE ACCEPTING FAULT FOR. THIS IS CUSTOMER SATISFACTION AT ITS WORST. I WANT FORD TO FIX MY BRAKE BOOSTER AND SYSTEM COMPONENTS AS NEEDED TO SAFELY BRAKE ON PUBLIC ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005564July 16, 2017
SERVICE BRAKES
NO KNOWN BRAKE ISSUE BEFORE AND CAR WAS RECENTLY GIVEN A MAJOR SERVICE CHECK. NO BRAKE ISSUES WERE FOUND DURING THAT CHECK. VEHICLE WAS IN MOTION WHEN NOTICED HISSING SOUND AND BRAKE FOOT PEDAL GOING TO THE FLOOR WHEN APPLYING BREAKS. WENT IN FIRST IN APRIL AND BRAKE BOOSTER SYSTEM WAS REPLACED. RECALL WAS NEWER MODEL EDGES SO WE HAD TO PAY OUT OF POCKET. WENT BACK IN LESS THAN 90 DAYS LATER IN JULY BECAUSE BRAKES WERE NOT FILLING RIGHT AGAIN. MASTER CYLINDER LEAK WAS FOUND. WAS NOT FOUND THE FIRST TIME SO THE SERVICE DEPARTMENT GAVE US A MANAGER DISCOUNT. BRAKE BOOSTER BLEED AND MASTER CYLINDER LEAK. REPLACED BRAKE BOOSTER SYSTEM ($961.38) AND MASTER CYLINDER ($290.23). I FEEL THAT THE BREAK BOOSTER SYSTEM AND CONNECTION TO MASTER CYLINDER SHOULD BE PART OF RECALL FOR THIS MODEL EDGE. SINCE BRAKE ISSUES WERE NOT FOUND IN AN EARLIER MASTER SERVICE (I CAN SEND THAT INVOICE AS WELL), I THINK THE BRAKE SYSTEM WAS BOUND TO FAIL AS I HAVE READ IN THE RECALL FOR NEWER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004719July 12, 2017
AIR BAGS
TAKATA AIRBAGS RECALL. THIS HAS BEEN A KNOWN PROBLEM FOR YEARS. THESE PEOPLE ARE STALLING HOPING THAT MANY OF THESE CARS WILL WIND UP IN THE JUNK YARD BEFORE THEY HAVE TO FIX THEM. WHILE THEY ARE SCREWING AROUND THEY SHOULD HAVE TO PAY TO DISABLE THESE AIRBAGS UNTIL THEY GET A FIX AVAILABLE. APPARENTLY IT IS OK WITH THE NTSB THAT I RISK MY LIFE TWICE (IN AN ACCIDENT AND HAVING MY HEAD BLOWN OFF BY THESE DEFECTIVE AIRBAGS. )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004808July 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004666July 11, 2017
AIR BAGS
TAKATA RECALL - PASSENGER AIRBAG INFLATOR NEEDS TO BE REPLACED - WHEN RECEIVED FORD RECALL CARD, TOOK IT TO ALLSTATE FORD IN LOUISVILLE, KENTUCKY - THEY SAID THEY WOULD CONTACT US WHEN PARTS IN -- WE HAVE HAD TO CHECK WITH THEM -- THEY DID NOT KEEP US UPDATED AND HAVEN'T - ITS BEEN OVER A YEAR - WE HAVE TO DRIVE THIS VEHICLE AND RISK DEATH OR DISFIGUREMENT - WE WOULD LIKE TO HAVE IT FIXED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003999July 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002766July 3, 2017
SERVICE BRAKES
I HAVE A 2007 FORD EDGE SEL PLUS THAT IS IN FOR A BRAKE BOOSTER REPLACEMENT AND FORD WILL NOT COVER THE REPAIR EVEN THOUGH THEIR IS A EXTENDED WARRANTY OFFERED TO NEWER CARS 2010 AND ABOVE. THE PART NUMBER FOR 2007 AND A 2010 IS THE SAME SO THE PART IS BAD ON BOTH VEHICLES. ON MY VEHICLE WE LOST PARTIAL BRAKING AND IT ALMOST CAUSED AN ACCIDENT ON A MAJOR HIGHWAY. I CALLED FOR WITH NO HELP THEY REFUSE TO COVER THE PART OR LABOR . THE EXTENDED WARRANTY FORD ISSUED IS 13NO2 BUT THEY WILL ONLY HONOR FOR 2010 OR NEWER EVEN THOUGH THE PART IS THE SAME 2010-2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001884June 28, 2017
SERVICE BRAKES
TEAR IN BRAKE BOOSTER DIAPHRAGM. COVERED IN MANY OTHER FORD EDGE MODELS OF THE SAME YEAR, BUT FOR SOME REASON NOT MINE. HOWEVER, FORD DOES NOT SEEM ABLE TO PROVIDE ME AN EXPLANATION AS TO WHY NOT MY CAR SPECIFICALLY. WAS DRIVING AND WHEN BRAKES WERE APPLIED, THEY FELT LIKE A ROCK...THEN WENT TO FEELING SUPER SOFT, WITH A HISSING SOUND EVERY TIME THEY WERE APPLIED. BRAKES ALTERNATED BETWEEN FEELING ROCK HARD TO SUPER SOFT WITH HISSING AND I WAS ALMOST UNABLE TO BRAKE SEVERAL TIMES. VERY SCARY AND DANGEROUS. WHEN CAR WAS PARKED (NOT MOVING), BUT TURNED ON AND BRAKE APPLIED, THERE WAS A LOUD SQUEAL SOUND EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001742June 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MORLAN FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995062June 14, 2017
POWER TRAIN
WHEN DRIVING ON A HIGHWAY IN HEAVY RAIN THIS OCCURS (3 TIMES NOW) ODOMETER DISPLAY CHANGES TO: ODO DATA ERROR MESSAGE THE ODOMETER SHOWS ONLY DASHED LINES FOR MILAGE THE SPEEDOMETER GOES TO ZERO THE SEAT BELT LIGHT GOES ON A WRENCH LIGHT APPEARS AFTER A FEW MILES: THE TIRE PRESSURE SIGNAL SOUNDS AND THE DISPLAY CHANGES TO TIRE PRESSURE MONITOR FAILURE AFTER STOPPING: IF ATTEMPT TO GO FORWARD, HIGH REVS SLOW SPEED TURN OFF ENGINE: WAIT 2 MINUTES: RESTART ENGINE DISPLAY CORRECTS ITSELF HIGH REVS WITH LOW SPEED A LOUD CLANG AND THE CAR TAKES OFF QUICKLY, DUE TO HIGH REVS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994534June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. FORD HOUSE DEALER INFORMED THE CONTACT THAT THEY WOULD NEED TO WAIT UNTIL THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY DID NOT HAVE AN ESTIMATED TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/23/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993628June 7, 2017
AIR BAGS
LETTER FROM SENATOR CORNYN ON BEHALF OF CONSTITUENT RE 2007 FORD EDGE RECALL 16V-384. *LD THE CONSUMER STATED THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993440June 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT CALLED ON BEHALF OF HIS MOTHER-IN-LAW WHO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUTONATION FORD PANAMA CITY LOCATED AT 730 W 15TH ST., PANAMA CITY, FL 32401, (850) 253-7000) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE VIN WAS INVALID. THE CONTACT'S MOTHER-IN-LAW HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992311May 30, 2017
FUEL/PROPULSION SYSTEM
CAR HAS SUDDEN LOSS OF POWER, ACCELERATOR DOESN'T WORK, BUT THE CAR DOESN'T ACTUALLY DIE OUT. THIS HAPPENS AT ALL SPEEDS, THIS IS EXTREMELY DANGEROUS ON HIGHWAYS AND IN TRAFFIC. THE WRENCH LIGHT COMES ON. THIS IS A KNOWN PROBLEM WITH MANY FORDS AND THE FIX IS THE THROTTLE BODY REPLACEMENT. FORD HAS A CUSTOMER SERVICE DEAL GOING ON TO FIX IT, BUT MY YEAR OF CAR HASN'T BEEN INCLUDED ALTHOUGH I HAVE THE EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985498May 13, 2017
AIR BAGS
TAKATA RECALL - IT HAS BEEN ALMOST A YEAR AND THERE IS STILL NO REMEDY TO REPLACE AIR BAGS THAT INJURE AND KILL INNOCENT DRIVERS. IT'S TIME TO FORCE THIS COMPANY TO FIX THIS DEADLY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984714May 10, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A SAFETY RECALL NOTICE FROM FORD MC BACK IN JULY OF 2016. ITS BEEN ALMOST A YEAR AND THIS INCREDIBLY DANGEROUS DEFECT HAS STILL NOT BEEN RESOLVED. ARE THEY JUST WAITING TO SEE HOW MANY PEOPLE DIE AND AMOUNT OF LAWSUITS VERSES THE COST OF JUST FIXING THE ISSUE? AS THE AMERICAN PEOPLES SAFETY ORGANIZATION, YOU SHOULD NOT BE ALLOWING THIS SAFETY ISSUE TO STILL BE GOING. OUR LIVES DO MATTER. PLEASE HANDLE THIS ISSUE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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