Ford Edge Complaints (2015)

731 consumer complaints on file.

#11389505January 22, 2021
SERVICE BRAKES
I CURRENTLY HAVE A RECALL ON THE BRAKE LINES OF MY VEHICLE. THE PARTS WERE SUPPOSED TO BE READY, HOWEVER WE ARE STILL WAITING FOR THE REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388923January 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN RATE OF SPEED, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE DID NOT REDUCE IN SPEED; THEREFORE, SHE WAS FORCED TO APPLY HER EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, HIS DAUGHTER HAD THE VEHICLE TOWED TO VETERANS FORD(7201 W LINEBAUGH AVE, TAMPA, FL 33625) WHERE THEY REPLACED HER MASTER BRAKE CYLINDER AS WELL AS HER BRAKE LINE. THE CONTACT THEN RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 20V469000(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER THE PARTS FOR THE REPAIR WERE UNAVAILABLE. LATER ON, THE CONTACT'S DAUGHTER EXPERIENCED THE FAILURE FOR A SECOND TIME AND AGAIN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE THEY LINKED HER FAILURE TO THE RECALL; HOWEVER, THE PARTS STILL REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. THE VEHICLE HAD YET TO BE REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388401January 15, 2021
UNKNOWN OR OTHER
THE REAR BACK WINDOW IN MY 2015 FORD EDGE JUST SHATTERED OUT OF NO WHERE AFTER SHUTTING MY DOOR. I'VE DONE SOME RESEARCH AND APPARENTLY THIS HAS HAPPENED TO MANY OTHERS AS WELL. I WILL NOW BE PAYING OUT OF POCKET FOR WHAT IS OBVIOUSLY A FACTORY FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388125January 14, 2021
ENGINE
NOTICED SUBSTANCE IN GARAGE COMING FROM TRUCK THAT WAS OILY. BROUGHT TO MY SERVICE CENTER AND IT WAS CONCLUDED THAT THERE IS AN OIL LEAK FROM THE ENGINE OIL PAN RTV SEAL. APPARENTLY THIS IS DUE TO A LACK OF RTV ADHESION. HOW IS THIS NOT A RECALL? THIS IS A MAJOR REPAIR AND EXPENSIVE AT THAT. I JUST WANT TO UNDERSTAND MORE AS THIS AFFECTS MORE THAN JUST MY MODEL AND YEAR FORD VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387730January 12, 2021
ENGINE
I BOUGHT THIS CAR AT 58K, IN 2019 I TOOK IT INTO FORD WHEN A CHECK ENGINE LIGHT CAME UP. FORD TOLD ME IT WAS COOLANT INTRUSION IN THE CYLINDER AND IT WOULD BE A 7K REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386813January 6, 2021
ENGINE, UNKNOWN OR OTHER
IT IS MAKING A LOUD DIESEL NOISE ON IDLE OR LESS THAN 10 MILES PER HE. WHEN GOING FASTER THE NOICE GOES AWAY IT IS DOING THIS ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385238December 28, 2020
POWER TRAIN
WHILE DRIVING MY CAR I STARTED TO NOTICE A RATTLING NOISE FROM UNDERNEATH THE VEHICLE. AFTER ABOUT A WEEK, I TOOK THE CAR TO MY LOCAL MECHANIC AND HE INDICATED THAT MY CAR NEEDED A NEW WATER PUMP, WHICH HE REPAIRED. THIS DID NOT FIX THE RATTLING NOISE AND HE INFORMED ME THAT MY CAR MOST LIKELY HAD A CRACKED FLEXPLATE. UPON CONTACTING FORD CUSTOMER EXPERIENCE, THEY INDICATED THAT MY CAR WOULD HAVE TO BE CHECKED BY AN AUTHORIZED FORD DEALER TO VERIFY THIS ISSUE. IT WAS VERFIED BY THE DEALER AND THEY HAVE QUOTED ME A REPAIR BILL OF $3,800 AND THAT IS ONLY IF THE ENGINE IS NOT BAD DUE TO THE CRACKED FLEXPLATE ISSUE. FORD HAS NOT OFFERED ANY ASSURANCE THAT THIS WILL NOT RECUR OR ASSISTANCE WITH THE OBVIOUS MANUFACTURERS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384326December 21, 2020
VISIBILITY/WIPER
SOMETIME OVER THE NIGHT THE REAR GLASS SHATTERED AND MY WIFE'S 2015 FORD EDGE SPORT. NO ONE WAS IN THE VEHICLE AT THE TIME AND THE AMBIENT TEMPERATURE WAS 50 IN OUR GARAGE. SHE NOTICED BROKEN GLASS ON THE GROUND BEFORE LEAVING FOR WORK. THE REAR DEFROST WAS NOT BEING USED AND THE VEHICLE WAS JUST SITTING IN OUR GARAGE. I TOOK QUITE A FEW PHOTOS AND I BEGAN LOOKING INTO OTHER ISSUES WITH THIS VEHICLE TO FIND THIS IS NOT AN UNCOMMON PROBLEM. I'M GLAD SHE WAS NOT DRIVING DOWN THE ROAD OR ON THE HIGHWAY AT THE TIME IT BROKE. GLASS HAS CONTINUED TO FALL INTO THE BACK EVERY TIME YOU OPEN OR CLOSE THE DOOR. I'LL FIRST CONTACT FORD TO SEE IF THIS IS SOMETHING THAT IS COVERED BEFORE LOOKING INTO SAFELITE AUTO GLASS REPLACEMENT. THE VEHICLE CANNOT BE DRIVEN BEFORE THIS IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384176December 19, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
SHIFTER CABLE DETACHED LEAVING CAR IN CURRENT GEAR HOWEVER DASH INDICATES A DIFFERENT GEAR SUCH AS PARK OR NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383547December 15, 2020
SERVICE BRAKES
MANUFACTURER RECALL NUMBER 20S42. BRAKE FLUID MAY LEAK FROM ONE OR BOTH FRONTBRAKE FLEXIBLE HOSES. PARTS ARE ANTICIPATED TO BEAVAILABLE 4TH QUARTER 2020. SAFETY RISK YOU MAY EXPERIENCE AN INCREASE IN PEDAL TRAVEL TOGETHER WITH A REDUCTION INTHE RATE OF DECELERATION, INCREASING THE RISK OF A CRASH. ASED ON THE FACT THAT THERE IS IN INCREASED RISK OF ACRASH FORD HAS MISSED THE TIMING OF PARTS AVAILABLE AND HAS OFFERED NO LOANER CAR BASED ON THEIR DELIQUENCY. I FIND THIS TOBE UNACCEPTABLE AND PUTS MY FAMILY AT RISK OF A CRASH FOR ATIME OUTSIDE OF THE NOTICE POSTED ON NHTSA'S WEB SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383269December 13, 2020
ENGINE
COOLANT WAS LOW ON 11.27.2020 ONLY NOTED DUE TO LOSS OF HEAT IN CABIN. ON 12.10.2020 COOLANT HEAT DID NOT WORK AGAIN CHECKED COOLANT LOW AGAIN TOOK TO DEALER DETERMINED "COOLANT INTRUSION INTO ENGINE CYLINDER 3" ESTEMATED REPAIR COST 8K DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377619December 3, 2020
SERVICE BRAKES
I HAVE BAD BRAKES ON MY FORD EDGE 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377453December 2, 2020
SERVICE BRAKES
THE FRONT BRAKES ARE EXTREMELY TOUCHY, PERIODICALLY WHEN COMING TO A STOP. WHEN YOU JUST IMMEDIATELY TOUCH THE BRAKES IT LOW-SPEED THE CAR COMES TO A JERKING STOP. I READ ONLINE THERE IS A RECALL DUE TO SOME IMPROPER SOFTWARE BEING INSTALLED DURING THE TIMEFRAME MY CAR WAS MANUFACTURED. I WOULD THINK THIS COULD ABSOLUTELY CONTRIBUTE TO THE PROBLEM. EVER SINCE I PURCHASED A VEHICLE I'VE COMPLAINED TO THE DEALER AND THEY TOLD ME THERE'S NO PROBLEM. I AM A PROFESSIONAL DRIVER, I DRIVE FOR WORK I'VE DRIVEN OVER 2,000,000 MILES IN MY LIFE AND I KNOW WHAT I'M HAVING BRAKE ISSUES. I WENT TO THE DEALER ABOUT THE ONLINE NOTIFICATION AND THEY TOLD ME THE ONLY RECALL IS FOR BRAKE HOSES AND THEY HAVE NOTHING FOR ANTI-LOCK SOFTWARE ISSUES. COULD SOMEBODY PLEASE CLEAR THIS UP FOR ME AS I CAN'T EVEN USE THIS VEHICLE TO TEACH MY DAUGHTERS HOW TO DRIVE BECAUSE THE BRAKES ARE SO UNPREDICTABLY TOUCHY. MEETING SOMETIMES THEY'RE FINE AND OTHER TIMES THEY ARE NOT, USUALLY WHEN YOU LEAST EXPECT IT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376988November 29, 2020
UNKNOWN OR OTHER
I WENT TO GO TO GROCERY STORE AND NOTICED MY BACK WINDOW HAD SHATTERED, IT APPEARED TO HAVE IMPLODED FROM INSIDE TO OUTSIDE OF CAR AS GLASS WAS STILL IN PLACE, JUST SHATTERED AND WAS BULGING TO OUTSIDE OF VEHICLE WITH GLASS ON DRIVEWAY AND NONE ON INSIDE OF CAR UNTIL I OPENED DOOR AND LIGHTLY SHUT DOOR BACK AND A SMALL CHUNK THEN FELL INSIDE OF CAR, MY CAR HAD BEEN STATIONARY AT TIME IT HAPPENED, I DROVE CAR EARLIER THIS AM TO CHURCH AND HAD NO ISSUES, OUTSIDE TEMPERATURE WAS 38 DEGREES AND WINDOWS WERE FOGGED UP, SO I DID TURN ON FRONT AND BACK DEFROST FOR ABOUT 10 MINUTES UNTIL CLEARED UP, TIME I GOT HOME FROM CHURCH, IT WAS ABOUT 12:45PM, THE OUTSIDE TEMPERATURE WAS AROUND MID 50'S, WINDOW WAS FINE WHEN I PARKED IN DRIVEWAY, THEN ABOUT 5:30PM I WENT TO GET IN VEHICLE AND NOTICED BACK GLASS SHATTERED, I DID LOOK AT IT CLOSELY TO MAKE SURE IT WAS NOT INTENTIONALLY BROKEN, I TOOK SEVERAL PHOTOS TO SHOW WINDOW PUSHING OUTWARDS. I LOOKED ONLINE AND FOUND MANY COMPLAINTS ABOUT SAME ISSUE BUT NO FORD RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376956November 29, 2020
VISIBILITY/WIPER, STRUCTURE:BODY
WHILE DRIVING THIS VEHICLE, THE REAR WINDOW SHATTERED. I PULLED OVER TO CHECK THE DAMAGE AND CONCLUDED NOTHING HIT THE WINDOW TO CAUSE THIS DAMAGE. WHILE INVESTIGATING (ONLINE REPORTS AND SPEAKING WITH REPAIR SPECIALISTS) THE CAUSE OF THIS DAMAGE MAY BE RELATED TO THE HEATING STRIPS (FOR DEFROSTING) IN THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376911November 28, 2020
ENGINE, POWER TRAIN
I HAVE WHAT APPEARS TO BE A COOLANT LEAK WITH ANY WARNING WHATSOEVER I PURCHASED THE CAR USED (ONE OWNER) 3 MONTHS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375962November 23, 2020
POWER TRAIN
CATASTROPHIC FAILURE OF THE FLEXPLATE WHILE DRIVING AT 55 MPH. ALSO DESTROYED THE TORQUE CONVERTER AND TRANSMISSION PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374113November 11, 2020
STRUCTURE:BODY
THE AREA UNDER SPARE TIRE HAS PUDDLE OF WATER AFTER RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372750November 2, 2020
POWER TRAIN
WHILE DRIVING ACROSS OAK ISLAND 2 LANE BRIDGE AT APPROX 45 MPH, MY EDGE STARTED REVVING AT A HIGH RPM, ONE LOUD CLUNK & CAR WAS STILL RUNNING, BUT LOST ALL TRANSMISSION. I TRIED TO SHIFT IN ANOTHER GEAR, BUT NO POWER TRANSFER. TRAFFIC WAS HEAVY & SHOULDER WAS SMALL. DRIFTED TO STOP IN SHOULDER & CALLED 911. POLICE CAME & PROTECTED MY VEHICLE WHICH WAS IN AN EXTREMELY BAD POSITION. I HAD NOWHERE TO GO IF I WANTED TO MOVE TO A SAFER POSITION. I HAD TO WAIT IN VEHICLE UNTIL POLICE CAME. IT WAS SUNDAY, TOW TRUCK OPERATOR WAS ON CALL. ALL TOTAL I WAS IN THAT LOCATION FOR MORE THAN AN HOUR. HAD CAR TOWED TO LOCAL MECHANIC WHO DIAGNOSED IT TO BE SHATTERED FLYWHEEL AT LEAST. PROBABLY MORE DAMAGE, BUT RECOMMENDED TO HAVE IT SERVICED AT A FORD DEALERSHIP DUE TO THEIR INTERNAL SERVICE BULLETINS NOTING THIS ISSUE. BULLETIN #19-2236 8/6/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367089October 29, 2020
SERVICE BRAKES
MY BREAKS ARE SUPER SENSITIVE. JUST TAPPING THE BREAK AT SLOW SPEEDS WILL CAUSE IT TO LOCK UP THE BREAKS. AT HIGH SPEEDS IT IS A LITTLE BETTER BUT STILL HAVE TO CONSTANTLY ADJUST THE AMOUNT OF PRESSURE APPLIED TO AVOID SKID/ABS FROM KICKING IN. BROUGHT TO DEALER FOR REPAIRS AND THEY REPLACED BREAK BOOSTER PART B. THAT DID NOT CORRECT THE ISSUE. HAS BEEN LIKE THIS SINCE I BOUGHT IT IN 2019. I WAS TOLD "IT WAS A BREAK FLAP". NO SUCH THING. MY BROTHER HAS A VEHICLE FROM SAME MANUFACTURER SAME YEAR DIFFERENT MAKE AND THE MASTER CYLINDER WAS RECALLED AND THAT CORRECTED HIS ISSUE. HAVING BREAKS THAT YOU CAN'T TRUST IS A HORRIBLE FEELING EVEN WORSE HEADING INTO WINTER. IS THIS A COMMON ISSUE FOR 2015 FORD EDGES? BECAUSE THIS IS LEAVING ME WITH BAD FEELINGS TOWARD FORD MORTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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