Ford Edge Complaints (2007)

989 consumer complaints on file.

#11039369October 24, 2017
AIR BAGS
TAKATA RECALL HAVE BEEN WAITING OVER A YEAR NOW FOR REPLACEMENT ON PASSAGER AIR BAG AND HAVEN`T GOT A NOTICE AS TO WHEN IT WILL BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036054October 24, 2017
AIR BAGS
TAKATA RECALL. I HAVE YET TO BE CONTACTED ABOUT GETTING THIS FIXED FROM MY DEALER. THE ONLY CONTACT I HAVE HAD IS LEGAL NOTICES IN THE MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039189October 24, 2017
AIR BAGS
TAKATA RECALL FORD HAS NO REMEDY AVAILABLE AND WE HAVE TO DRIVE A POTENTIAL DEATHTRAP EVERYDAY. PURCHASED 3/8/2008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039213October 24, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035571October 23, 2017
AIR BAGS
TAKATA RECALL - FORD HAS KNOWN ABOUT THIS ISSUE WITH THE DEFECTIVE TAKATA AIR BAGS SINCE JUNE 2016, I HAVE REACHED OUT TO MY LOCAL DEALERSHIP FOR MONTHS WITH THE SAME RESULT: 'FORD HAS NO PARTS TO FIX THE ISSUE'. IT IS NOW OCT 2017, THE POTENTIAL OF FAILURE I CAN ONLY BELIEVE IS INCREASING EVERY DAY, THANKFULLY WE HAVE NOT YET HAD A FAILURE AS OF YET BUT THIS IS A VERY REAL ISSUE THAT MUST BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035672October 23, 2017
AIR BAGS
TAKATA RECALL I HAVE CONTACTED MY LOCAL FORD DEALERSHIP AS WELL AS FORD MOTOR COMPANY AND WAS INFORMED THERE ARE NO PARTS YET AVAILABLE TO FIX THE AIRBAG RECALL ISSUE. AND NO KNOWN DATE FOR FUTURE REPLACEMENT OF PARTS. NO ACCIDENT HAS OCCURRED AS OF TODAY, BUT I WANT THIS ISSUE FIXED SOONER RATHER THAN LATER. FORD WEBSITE STATES VEHICLES ARE SAFE TO DRIVE UNTIL PARTS ARE AVAILABLE, HOWEVER THE RECALL NOTIFICATION FROM TAKATA STATES "COULD RUPTURE, CREATING A RISK OF PERSONAL INJURY OR DEATH" THIS RECALL WAS ISSUED JUNE 1, 2016 WHY WAS I NEVER NOTIFIED BY FORD? I KNEW NOTHING OF THE RECALL UNTIL TAKATA NOTIFIED ME THEY WERE FILING CHAPTER 11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035859October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN FORD DEALR WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035983October 23, 2017
FUEL/PROPULSION SYSTEM
THE VEHICLE WAS IDENTIFED UNDER NHTSA CAMPAIGN NUMBER 14V682000 AND WAS TAKEN TO MY LOCAL FORD DEALERSHIP ON AUGUST 22, 2016 TO HAVE THE NECESSARY REPAIRS COMPLETED. A STRONG FUEL ODOR WAS COMING FROM THE VEHICLE. AFTER LESS THAN 30 MINUTES, THE FORD DEALERSHIP CALLED AND SAID THE REPAIRS WERE COMPLETED. THE ONLY REPAIRS THAT WERE COMPLETED WERE FOUR NEW BOLTS (I HAVE THE INVOICE FROM THE FORD DEALERSHIP SHOWING ONLY FOUR NEW BOLTS WERE INSTALLED). THE FUEL TANK WAS NOT REPLACED, NO CORROSION PREVENTATIVE WAS APPLIED TO THE TANK, AND NO INSPECTION REPORT WAS PROVIDED. STARTING IN AUGUST 2017, A STRONG FUEL ODOR STARTED AGAIN. THE VEHICLE WAS RETURNED TO THE LOCAL FORD DEALERSHIP, AND I WAS INFORMED THAT THE FUEL TANK HAD SO MUCH CORROSION IT WAS STARTING TO SPLIT IN ONE CORNER. THE FORD DEALERSHIP SAID IT RECOMMENDED A NEW FUEL TANK, AND THAT IT WOULD NOT BE COVERED UNTIL THE SAFETY RECALL AND IT WOULD BE MY RESPONSIBILITY TO PAY FOR THE NEW FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035524October 22, 2017
AIR BAGS
I WAS NEVER CONTACTED FROM FORD ABOUT THE RECALL TO GET THE AIR BAG CHECKED OR FIXED UNTIL I RECEIVED A NOTICE IN THE MAIL BY TK HOLDING INC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035459October 21, 2017
AIR BAGS
"TAKATA RECALL" - PASSENGER FRONTAL AIRBAG INFLATOR STILL NOT REPLACED YET SINCE BEING NOTIFIED IN JUNE 2016 BY FORD MOTOR COMPANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035164October 20, 2017
AIR BAGS
TAKATA RECALL...HAVE PHONED FORD DEALER FOR YEARS AND THEY ALWAYS SAY THEY DON'T HAVE THE PARTS....DO I HAVE TO WAIT UNTIL SOMEONE DIES AND THEN COMPLAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034669October 19, 2017
AIR BAGS
TAKATA RECALL. I BOUGHT THE EDGE IN 2007, AND HAVE NOT BEEN ADVISED WHEN OR WHERE TO GET THE RECALL DONE. I TALKED TO A LOCAL FORD DEALER AND WAS TOLD (WE DO NOT HAVE THEM AND YOU WILL BE NOTIFIED WHEN WE DO) NO ONE SAID ANYTHING UNTIL THIS CHAPTER11 CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034676October 19, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A RECALL NOTICE JULY 2016. IT IS OCTOBER 2017, AND THERE ARE STILL NO PARTS FOR THIS RECALL, AND NO ONE IS ABLE TO DETERMINE WHEN IN THE WORLD THEY WILL BE IN IF THEY EVER WILL BE IN. AN AIRBAG IS SUPPOSED TO PROTECT YOU, NOT CAUSE POTENTIAL INJURY OR DEATH. WE DO NOT ALLOW ANYONE TO SIT IN THIS SEAT AS WE DO NOT KNOW IF THE AIRBAG IS GOING TO WORK PROPERLY OR NOT. THE DRIVER OR ANYONE ELSE COULD STILL BE IN DANGER IF THE AIRBAG GOES OFF. THAT MEANS FOR 15 MONTHS THAT WE CAN NOT USE OUR CAR LIKE WE ARE SUPPOSED TO BE ABLE TO. IT IS RIDICULOUS THAT NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. THE DRIVER IS CONSTANTLY CHAUFFEURING EVERYONE AROUND. IF I GO SOMEWHERE WITH MY HUSBAND, I HAVE TO SIT IN THE BACK SEAT. I CAN'T SELL THE CAR BECAUSE NO ONE IS GOING TO WANT TO DEAL WITH THE SAME SITUATION, AND I CANNOT COMFORTABLY SELL IT WITHOUT DISCLOSING THE RECALL. NOW TODAY I RECEIVE A NOTICE THAT THE AIRBAG COMPANY IS FILING BANKRUPTCY. IT SAYS TO GO TO WWW.AIRBAGRECALL.COM ALL THIS DOES IS VERIFY THAT I HAVE A RECALL. I ALREADY KNEW THIS. IT STATES "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" UNDER RECALL STATUS. THEN IT STATES "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." CALLING THIS NUMBER GETS YOU ABSOLUTELY NOTHING. THE ONLY THING TO DO IS FILE A COMPLAINT. FIFTEEN MONTHS WITH NO PART TO FIX A RECALL IS BEYOND A TIMELY MANNER. I'M TIRED OF CALLING EVERY MONTH TO BE TOLD NO PARTS ARE IN, AND BEING TOLD YOU WILL GET A LETTER IN THE MAIL WHEN THEY ARE IN AND YOU CAN CALL AND SCHEDULE THE REPAIR. I WANT A REPAIR OR A DIFFERENT VEHICLE. THIS IS BEYOND RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034700October 19, 2017
AIR BAGS
TAKATA RECALL. WE RECEIVED A RECALL NOTICE FROM FORD DATED JULY 2016. CALLED THE DEALER WHERE WE BOUGHT THE CAR, THEY SAID THEY DID NOT HAVE ANY NEW AIRBAGS AVAILABLE & THEY WOULD NOTIFY US WHEN TO BEING THE CAR IN FOR REPLACEMENT. IT IS NOW OCT 19, 2017 & WE HAVE NOT HEARD A WORD FROM FORD. ARE THEY GOING TO WAIT TILL WE ARE INJURED TO DO SOMETHING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034268October 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RICH FORD, 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034403October 18, 2017
AIR BAGS
TAKATA RECALL - WE CONTACTED THE ALLSTATE FORD DEALERSHIP HERE IN LOUISVILLE, KY OVER A YEAR AGAO -- WE HAVE YET TO HAVE OUR EDGE'S TAKATA AIRBAG REPAIRED - WE HAVE CHECKED WITH THEM SEVERAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034457October 18, 2017
POWER TRAIN
YOU LEAKING, HAD TO HAVE REPLACED AT MY EXPENSE. WAS DISCOVERED DURING OIL CHANGE. HAVE SEEN NUMEROUS REPORTS OF THIS ISSUE ON FORD FORUMS. SHOULD THIS BE A RECALL SINCE AFFECTING SO MANY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034183October 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SIMI VALLEY FORD OF SIMI VALLEY, CALIFORNIA (2440 1ST STREET, 93065) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WERE IN THE PROCESS OF DESIGNING THE PARTS TO BE APPROVED BY NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033254October 13, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE HYDRAULIC BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT IT COULD BE A VALVE OR A BRAKE BOOSTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER (CHAPMAN FORD, 9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114, PHONE NUMBER: (215) 698-7000) STATED THAT THERE WOULD BE A DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033079October 12, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 10 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE LOST POWER WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS CONTACTED WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS ABOUT 114,000. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge