Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11684546September 2, 2025
SERVICE BRAKES
The ABS system is completely shot. I have replaced the entire brake system besides the ABS. There is a recall on the ABS System for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because i am not able to brake properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681389August 18, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681126August 17, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681100August 16, 2025
SERVICE BRAKES
Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the Anti-lock Braking System (ABS) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the ABS module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680561August 14, 2025
SERVICE BRAKES
BRAKE PEDAL HITTING THE FLOOR : ISSUE COMES AND GOES VERY RARELY . FIRST COMPLAIN REPORTED ON APRIL 2014: BRAKE BOOSTER REPLACED ON WARRANTY. LAST COMPLAIN REPORTED TO ORIGINAL CAR DEALER: COULD NOT IDENTIFY THE ISSUE. IN BETWEEN THESE TWO DATES, BRAKE BOOSTER HAS BEEN REPLACED RECENTLY. ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE BRAKE FAILURE, NO ABS LIGHT YET. FORD HONORED AN EXTENDED WARRANTY ON BRAKE POWER BOOSTER IN 2020. PERFORMING A FEW REPEATED SUDDEN STOPS AT CERTAIN SPEED GETS THE BRAKES TO HOW IT SHOULD BE. NO ACCIDENT EVER INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666331June 11, 2025
SERVICE BRAKES
On July 31, 2019, I had the brake booster replaced at Midas due to a hissing noise and a loss of brake pressure, costing me $733.39. At that time, I checked for a Ford recall but found none for my VIN. I recently came across Ford Customer Satisfaction Program 13N02: Certain 2010-2014 Model Year Edge and MKX Vehicles Extended Warranty Coverage on Brake Booster. While I never was contacted by Ford about this issue for my 2012 Ford Edge, I feel it should be part of the program as it was clearly a safety issue at the time. Ford Customer Satisfaction Program 13N02 does show as an outstanding field service action for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666389June 11, 2025
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663719May 29, 2025
BACK OVER PREVENTION
The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658535May 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655748April 21, 2025
SERVICE BRAKES
The ABS module failed which also impacted the traction control. The ABS module cannot be repaired because Ford cannot get the part needed due to the high volume of failure on this required safety feature. My car is unsafe to drive due to this system failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655262April 17, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard, and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649613March 20, 2025
ENGINE
Vehicle caught on fire from a leak
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11648404March 14, 2025
SERVICE BRAKES
The brakes can’t been repair I totally lost brakes to may times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630521December 13, 2024
SERVICE BRAKES
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to become extended. The vehicle was diagnosed by a certified mechanic who determined that the brake booster had failed and needed to be replaced. The braked booster was replaced. While driving approximately 10 MPH in the snow, the contact depressed the brake pedal, and the brake pedal went to the floorboard before the vehicle came to a stop. There was no warning lights illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle and determined that the ABS module had failed. The vehicle had not been repaired. The contact became aware of Technical Service Bulletin: 13N02. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under warranty, Service Bulletin, or recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625232November 14, 2024
SERVICE BRAKES
The ABS light comes on, Increased braking distance, Brake pedal is very stiff, Fluid leaking from the master cylinder, and Engine stalls when braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618391October 7, 2024
SERVICE BRAKES
Seen on the internet where there was a recall for a brake booster....checking to see if mine can be fixed or has it already been fixed.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616344September 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle did not stop as intended. The contact stated that the brake pedal had to be depressed hard to stop the vehicle. In addition, the contact stated that the brake pedal made a squealing sound while depressed. The vehicle was taken to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed about Customer Satisfaction Program: 13N02; however, the contact was informed that the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614863September 16, 2024
UNKNOWN OR OTHER
The issue is my 2012 Ford Edge passenger seat door ajar sensor. The car alarm has been going off all day and in the middle of the night and now the car battery is dead, I've researched this an their are many other consumers that have been having the same issue with 2011 & 2012 Ford Edge vehicles. Why hasn't there been a recall from Ford regarding this? I have not taken this in to be inspected. I understand that the cost for the replacement sensor unit and labor can be $400 - $600. I will try to disconnect the sensor myself and avoid this cost. Now it will be a safety issue. Please encourage Ford to issue a recall on this. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612047September 1, 2024
UNKNOWN OR OTHER
The door latch system is malfunctioning. The passenger side door will be closed but the light comes on that the door is open or ajar. This is a safety concern. I believe the door to be closed all the way but what if it's not and it opens while driving. I'm not sure if it is just a sensor or the door latch system is not working correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611567August 29, 2024
SERVICE BRAKES
My 2012 Ford Edge has always had an issue with its brakes. I put new ones on and then the ABS system goes haywire and kicks in making the car feel like the brakes are constantly engaged. The car has also stopped in the middle of the road by it self with no warning. The brake pedal at times is squishy as well. I have it at a Ford dealership now to get it fixed I have to purchase a new ABS unit and modular. These parts are on indefinite back order per the dealership. I cannot be without a car for months on end but I dare not drive it because it is a safety hazard with unpredictable braking. My son drives this car and I do not want him involved in an accident related to this faulty brake system. Ford should recall this issue and correct it before someone dies in an accident. This dealership does not offer a loaner car like other car manufacturers do which is disgraceful when it is their product that is faulty and on back order. Since my son needs this car ASAP I may have to resort to buying the parts off of the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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