Ford Edge Complaints (2018)

850 consumer complaints on file.

#11618182October 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered and there was a temporary loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder; and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617927October 3, 2024
ENGINE
The car was taken in multiple times for rough idol and rough start, taken in multiple times for these two issues and nothing was said about the KNOWN coolant intrusion issue. Car overheated multiple times with no warning and then would stop running. The 2021 edge with the same engine has been recalled but I am just lucky it didn’t catch on fire! The car is now dead being stored in my garage and ford has left me without a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617956October 3, 2024
ENGINE
The contact's mother owns a 2018 Ford Edge. The contact stated that while her mother was driving 30 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,107.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617967October 3, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Coolant leak into cylinder causing engine to misfire, caused by warped cylinder head. Chapman Ford and CarShop have inspected and confirmed this issue and have indicated it is a common, recurring issue with Ford engines. Ford issued a service bulletin about this specific problem in 2019. In August 2019, the engine light went on, “misfire in cylinder #2”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617297September 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at unknown speed, there was smoke coming from the exhaust pipe and the vehicle shuddered. The check engine warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that there was a coolant intrusion into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616821September 27, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the exterior light housing assemblies were filled with water. The contact stated that the lights became inoperable. The vehicle was not taken to the local dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified on the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616130September 24, 2024
SEAT BELTS, ENGINE
I have a 2018 Ford Edge that radiator fluid has leaked into the cylinder causing the vehicle to malfunction. Ford knows about this problem and refuses to do a recall. Also, I have a seatbelt that hasn’t worked in years and needs replacement. I contacted Ford years ago and have been told repeatedly that it’s on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616147September 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle experienced rough idling with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the head gasket had failed, and that there was coolant intrusion into the cylinders causing the engine to overheat. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616177September 24, 2024
ENGINE
According to Ford's TSB 22-2229, the engine can overheat and eventually catch fire. The only repair is a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616179September 24, 2024
ENGINE
I started seeing a Check Engine light (CEL) on the dash of my 2018 Ford Edge Titanium (approx. 95k miles) and also noticed that the car was misfiring during acceleration. I took the car to a mechanic who found error code P0303. The mechanic subsequently found a cracked spark plug in the 3rd cylinder and I directed them to replace all 4 spark plugs. CEL came back within a week (verified same code) and so I replaced all 4 firing coils but the CEL still came back (this time flashing). After taking the car into a local Ford Dealer for service, I was informed by dealer that the car fell under TSB 11-2229 (leaking coolant into cylinders) and that the only recourse was to replace the engine block. The leaking coolant could have caused the car to seize up while in operation (I believe this is why the CEL was flashing instead of steady on) and that if I was at highway speeds when the engine seized then this would have been catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616272September 24, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into an engine cylinder, resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615893September 23, 2024
ENGINE
Eco boost engine causes coolant to leak into cylinders causing significant damage and engine failure. Check engine light was on and vehicle is a 2018 with only 28,000 miles. Vehicle is at Ford dealer now so this has been confirmed as they want me to pay $9200 for the repair. Research shows numerous TSB’s and consumer complaints as well as a class action law suit regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615951September 23, 2024
ENGINE
The engine overheated and shut down on the freeway. Car was taken to dealer and was diagnosed with coolant leaking into the block. Recommended repair complete motor replacement. Upon research this is a problem with all cars having this particular motor design. I feel this is a safety defect that could result in a car fire while traveling and should be repaired by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615971September 23, 2024
ENGINE AND ENGINE COOLING
The contact's in-laws own a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact stated that his in-laws were able to drive the vehicle to an independent mechanic and was referred to a dealer for assistance. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616042September 23, 2024
ENGINE
Coolant leaked into my combustion chambers and turbo destroying my engine and causing it to overheat. I was told this is a known issue with the ecoboost motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614983September 17, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Engine light came on. Dealership says that I need a whole new transmission. Car is not slipping and seems to be driving fine. The car has less that 94,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614722September 15, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My 2018 Ford Edge is equiped with Ecoboost engine and as a result all these problems are occurring: Ford failed to disclose that these vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. Ford dealers have stated that I need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614429September 13, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started, the check engine warning light illuminated with an engine misfire. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614132September 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that while cold starting the vehicle, the vehicle was idling roughly and shaking abnormally until the engine had warmed up. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine block. The dealer recommended that the engine be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 99,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614111September 11, 2024
ENGINE
Check engine light on 7/11- Code diagnosed as engine cylinder misfire. Warning indicator 9/9- High coolant temperature. Inspection- low coolant level- added coolant. Possibility of engine overheating and catching fire. Few hours later 9/9- low coolant level again with no visible leaks and white smoke emitting from exhaust- brought vehicle to service station- diagnosed with faulty head gasket leaking coolant into cylinder. Ford service bulletin shows known problem with engine block design and recommendation to replace. Brought vehicle to Ford dealer for their diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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