Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11080276March 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. BELL FORD (2401 W BELL RD, PHOENIX, AZ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079605March 15, 2018
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED JULY 2016 ,THAT MY PASSENGER AIR BAG BY TAKATA ARE DEFECTIVE. UNTIL IT IS REPLACED I SHOULD NOT HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT. SO FOR ALMOST 2 YEARS I HAVE TO TELL FRIENDS AND FAMILY NOT TO RIDE IN THE FRONT PASSENGER SEAT. I AM VERY UNHAPPY WITH FORD.. I THINK THE TIME IS WAY TOO LONG. NOT GREAT PR FOR FORD .I AM READY TO PUT A SIGN IN MY CAR WINDOW. DON`T BUY A FORD EDGE . NO ONE CAN RIDE IN THE FRONT PASSENGERS SIDE., BECAUSE OF DEFECTIVE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079114March 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (LILLISTON FORD, 833 N DELSEA DR, VINELAND, NJ 08360) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078898March 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD IN STANTON ISLAND, NEW YORK WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078282March 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076839March 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALL AMERICAN FORD OF HACKENSACK, 520 RIVER ST, HACKENSACK, NJ 07601, (201) 487-6700) WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076177March 4, 2018
ELECTRICAL SYSTEM
BOTH TAILLIGHT SOCKETS WERE FOUND BURNT. BRAND NEW LIGHT BULB WAS NOT MAKING SUFFICIENT CONTACT IN THE SOCKET TO ILLUMINATE (LIGHT BULB WAS NOT BAD). DEFECT WAS FOUND WHEN REPLACING BULBS DUE TO NON-FUNCTIONING REAR TURN SIGNAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075253February 27, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075127February 26, 2018
AIR BAGS
TAKATA INFLATORS THIS IS MY SECOND COMPLAINT. THE FIRST ONE, MADE IN DECEMBER 2017, DOES NOT SHOW UP UNDER THE COMPLAINTS SECTION, WHICH MAKES IT SEEM LIKE PERHAPS ALL OF THE COMPLAINTS ARE NOT RECORDED APPROPRIATELY BY THE NHTSA! THE FIRST NOTIFICATION OF THE AIRBAG RECALL WAS RECEIVED IN JULY 2016. EACH TIME I HAVE CALLED THE DEALERSHIP SINCE THEN, I HAVE BEEN TOLD REPLACEMENT AIRBAGS ARE STILL UNAVAILABLE FOR MY 2008 FORD EDGE. I SEE ON THIS SITE THAT SOME OWNERS HAVE RECEIVED A LETTER TELLING THEM NOT TO USE THE FRONT PASSENGER SEAT. THAT WOULD BE COMPLETELY UNACCEPTABLE, AS THE REASON WE PURCHASED THE FORD EDGE WAS SO THAT WE WOULD HAVE ENOUGH SEATS TO SAFELY TRANSPORT OUR FAMILY MEMBERS. THERE IS NO WAY TO DISABLE THE AIRBAGS, ACCORDING TO THE VEHICLE'S MANUAL, AND I AM TERRIFIED THE AIRBAG WILL CAUSE DEATH OR SERIOUS INJURIES TO ME, MY SPOUSE, ONE OF MY CHILDREN OR GRANDCHILDREN. IT IS TAKING A TOLL ON MY PHYSICAL AND MENTAL WELL-BEING WHENEVER I HAVE TO DRIVE MY CAR. I CANNOT SELL MY CAR THRU CARMAX OR ONE OF THE OTHER SITES, BECAUSE THEY DO NOT ACCEPT VEHICLES WITH UNADDRESSED RECALLS. AND IT WOULD BE MORALLY AND ETHICALLY WRONG TO SELL A DANGEROUSLY DEFECTIVE VEHICLE TO ANOTHER INDIVIDUAL WITHOUT DISCLOSING THE AIRBAG DEFECT. AND WHO WOULD WANT TO BUY A DEFECTIVE VEHICLE! SO I CANNOT EVEN PURCHASE A NEW SAFE VEHICLE IN WHICH TO TRANSPORT MY LOVED ONES!! THIS AIRBAG RECALL SITUATION HAS ALREADY TAKEN AN UNREASONABLE AMOUNT OF TIME TO RESOLVE; WITH NO ANTICIPATED RESOLUTION IN THE FUTURE! DOES ANYONE AT THE NHTSA HAVE ANY IDEA WHEN THIS SITUATION MIGHT BE RESOLVED? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073620February 19, 2018
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER: 16V384 THIS RECALL WAS ISSUED IN JUNE OF 2016. THE RECALL STATES, "THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH..." IT IS NOW FEBRUARY 2018, NEARLY 2 YEARS LATER AND FORD STATES THAT PARTS ARE STILL NOT AVAILABLE. FORD HAS ADVISED ME TO "NOT ALLOW ANYONE TO SIT IN THE PASSENGER SEAT." IT IS COMPLETELY UNREASONABLE FOR ME TO NOT ALLOW ANYONE TO SIT IN MY FRONT PASSENGER SEAT FOR NEARLY 2 YEARS AND STILL NOT HAVE THE PARTS TO COMPLETE THIS RECALL. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT BEING HANDLED IN A "TIMELY MANNER" AS REQUIRED BY THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072759February 13, 2018
AIR BAGS
MY LARGEST COMPLAINT IS THAT MY FATHER WHO OWNS A 2008 DODGE DAKOTA GOT THE VERY SAME RECALL AND HAS HAD HIS FIXED AND REPLACED IN A TIMELY MANNER. MY VEHICLE HOWEVER SEEMS TO BE SETTING ON THE BACK BURNER AWAITING THIS FIX SINCE MY INITIAL LETTER WAS RECEIVED. IT WILL BE 2 YEARS IN JULY THAT I HAVE BEEN WAITING FOR THIS FIX TO HAPPEN AND I REFUSE TO, OR CANNOT, PARK MY VEHICLE AS IT IS MY ONLY FORM OF TRANSPORTATION. THEREFORE MY PASSENGERS, AS WELL AS MY OWN, LIFE IS ON THE LINE BECAUSE OF THIS SERIOUS SNAFU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072507February 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BIG COUNTRY FORD (500 W COMMERCE ST, BROWNWOOD, TX 76801) WHERE THEY INFORMED THE CONTACT THAT ANOTHER NOTICE WOULD BE SENT WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072328February 12, 2018
AIR BAGS
TAKATA AIRBAGS ALMOST 2 YEARS AFTER FORD ISSUED RECALL, THERE IS STILL NOT A REMEDY IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072395February 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT JOHNSON FORD IN NASHVILLE, TENNESSEE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072205February 11, 2018
ELECTRICAL SYSTEM, SEATS
SEAT CAUGHT ON FIRE DUE TO SEAT WARMER ELECTRICAL MALFUNCTION MY VEHICLE WAS NOT IN MOTION IT WAS PARKED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11071556February 7, 2018
AIR BAGS
TAKATA RECALL. WHY IS FORD TAKING SOO LONG TO FIX THE ISSUE? I RECEIVED THE RECALL NOTICE JAN 2017 AND NOW THE SAME NOTICE KEEPS POPING UP, "YOUR VEHICLE IS AFFECTED BY A TAKATA AIRBAGS RECALL. PARTS ARE NOT YET AVAILABLE, BUT YOUR VEHICLE IS SAFE TO DRIVE IN THE MEANTIME." THE ISSUE I HAVE IS WE MOVED BACK FROM MICHIGAN TO ONTARIO CANADA IN JULY OF 2017 AND WE CANNOT DRIVE THE VEHICLE UNTIL THE RECALL IS COMPLETED AND FIXXED. WE HAVE CALLED FORD A COUPLE TIMES AND THEY SAID THEY WOULD LOOK INTO MOVING OUR VICHILE TO THE TOP OF THE LIST BUT THEY HAVE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066944February 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING PART AVAILABILITY BECAUSE THE RECALL NOTICE STATED THAT THE MANUFACTURER COULD NOT CONFIRM A DATE. THE CONTACT ALSO RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HER THAT THE AIR BAG MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066884February 4, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAIL LIGHT AND BLINKER BAULB KEEP MELTING AND BURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066880February 4, 2018
POWER TRAIN
PTU HAS OVERHEATED CAUSING THE OIL INSIDE TO BECOME BLACK AND GUMMY, ALSO CAUSING ONE OR BOTH SEALS TO FAIL LEADING TO THE UNDERCOATING OF THE VEHICLE TO BE COVERED IN BLACK THICK OIL. THIS WAS NOTICED ONLY AFTER A 200 MILE RUN ON THE INTERSTATE IN THE WINTER OF 2017, 65-80 MPH... WE HAVE SINCE FOUND THAT NUMEROUS OTHERS HAVE HAD THE SAME ISSUE WITH THIS GENERATION OF AWD PTU'S AND IS A ENGINEERING ISSUE WITH THE DESIGN OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065576January 29, 2018
AIR BAGS
TAKATA RECALL, IT HAS BEEN ALMOST 2 YEARS SINCE WE WERE NOTIFIED OF RECALL AND WE STILL HAVEN'T HAD OUR CAR FIXED. THIS IS UNACCEPTABLE. THE SAFETY OF MY FAMILY IS AT RISK. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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