Ford Edge Complaints (2007)

989 consumer complaints on file.

#11047071November 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE SERRAMONTE FORD DEALER (999 SERRAMONTE BLVD, COLMA, CA 94014; 650-755-7007) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE AND WAS NOT SURE WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD RECEIVE A SECOND NOTICE ONCE PARTS BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046575November 16, 2017
AIR BAGS
I HAVE A SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384, DATED JULY 2016, MULTIPLE ATTEMPTS AT WICHITA, MEL HAMILTON FORD TO GET IT REPLACED, THEY SAY THEY DO NOT HAVE THE PARTS TO REPLACE THIS. NOW MY AIRBAG ALARM IS ON, NEED TO GET IT REPLACED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046599November 16, 2017
AIR BAGS
I RECEIVED THE NOTIFICATION REGARDING THE DEFECTIVE AIRBAGS IN JUNE 2016. I CONTACTED THE DEALERSHIP I PURCHASED MY VEHICLE FROM TO FIND OUT WHEN THEY WOULD BE ABLE TO REPLACE THE AIRBAGS. THEY INFORMED ME THAT THEY HAVE NOT RECEIVED THE RELEASE FROM FORD FOR THE REPLACEMENT PARTS. I RECEIVED A POSTCARD IN THE MAIL (NOV 2017) FROM T.K. HOLDINGS INC. IN REGARDS TO CHAPTER 11 FOR TAKATA AIRBAG INFLATORS. I CALLED MY LOCAL DEALERSHIP AGAIN TO FIND OUT WHEN THEY WOULD BE REPLACING MY DEFECTIVE AIRBAGS. AGAIN, THEY GAVE ME THE EXACT SAME RESPONSE AS I GOT LAST YEAR. MY CONCERN IS THAT I AM DRIVING A VEHICLE WITH DEFECTIVE AIRBAGS THAT COULD CAUSE BODY INJURY OR WORSE, DEATH, IF I AM INVOLVED IN A HORRIBLE ACCIDENT. I LOVE MY VEHICLE BUT WANT THIS ISSUE RESOLVED. SECONDLY, HOW DOES THIS AFFECT THE RESALE OF MY VEHICLE? WHO DO I NEED TO TALK TO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046663November 16, 2017
AIR BAGS
TAKATA RECALL ISSUES 6/10/2016. PARTS STILL NOT AVAILABLE THROUGH FORD TO TAKE CARE OF RECALL, YET HONDA SENT NOTICES OUT SEVERAL MONTHS AGO WITH RESOLUTION. I ONLY KNOW THIS BECAUSE MY BROTHER OWNS A 2008 CIVIC AND THE INFORMATION GETS MAILED TO MY RESIDENCE. I DO HAVE A TODDLER IN A CAR SEAT, AND I'D RATHER NOT HAVE SOMETHING FLYING AT HIM IN AN ACCIDENT AND INJURING HIM. CHANGING VEHICLES IS NOT AN OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046206November 15, 2017
AIR BAGS
TAKATA RECALL THE RECALL WAS ISSUED IN JUNE 2016 & ACCORDING TO MY LOCAL DEALER (COCCIA FORD), THERE IS STILL AT THIS TIME, NO REPLACEMENT PART AVAILABLE. THEY ARE ALSO NOT OFFERING LOANER CARS AS PREVENTATIVE MEASURES TO PREVENT BODILY HARM/DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046308November 15, 2017
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046294November 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DUNPHY MOTORS IN PHILADELPHIA, PENNSYLVANIA 19136 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046032November 14, 2017
AIR BAGS
TAKATA INFLATORS. I TOOK MY VEHICLE TO THE FORD DEALERSHIP TO ADDRESS THE AIRBAG, AND THEY BASICALLY TOLD ME TO GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046033November 14, 2017
AIR BAGS
TAKATA RECALL. LOCAL FORD DEALERSHIP STILL DOES NOT HAVE THE REPLACEMENT COMPONENT TO REPAIR THE PROBLEM IDENTIFIED IN THE RECALL. RECEIVED RECALL NOTICE IN JULY 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045772November 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRIORITY FORD (7520 NORTH MILITARY HIGHWAY, NORFOLK, VA 23518; 757-419-2500) AND WAS INFORMED THAT THEY WERE WAITING FOR THE MANUFACTURER TO AUTHORIZE REPAIRS AND INFORMED THE CONTACT THAT THEY WOULD RECEIVE A SECOND NOTICE ONCE THE REMEDY BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045416November 12, 2017
AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TAKATA RECALL. DEALERSHIP HAS NOT SCHEDULED REPAIR DATE. FUEL TANK RUST/LEAK RECALL. DEALER HAS STATED REPAIR DATES UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045209November 10, 2017
AIR BAGS
TAKATA RECALL. NO REPLACEMENT AIRBAGS AVAILABLE. WHEN WILL THESE BE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045213November 10, 2017
AIR BAGS
TAKATA RECALL: NHTSA RECALL NUMBER 16V384 WAS ISSUED JUNE 1, 2016. EIGHTEEN MONTHS AFTER THE RECALL WAS ISSUED, THE MANUFACTURER (FORD) HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. FURTHER, I HAVE BEEN NOTIFIED BY TK HOLDINGS, INC., VIA U.S. MAIL THAT TAKATA CORPORATION HAS FILED CHAPTER 11 BANKRUPTCY IN THE UNITED STATES. THE NOTICE STATES, IN PART, "...TAKATA-MANUFACTURED AIRBAG INFLATORS...ARE OR MAY BE DEFECTIVE AND COULD RUPTURE, CREATING A RISK OF PERSONAL INJURY OR DEATH. THE NOTICE ADVISES ME TO VISIT WWW.AIRBAGRECALL.COM TO SEE IF I AM AT RISK OF INJURY OR DEATH...BASED ON THE NHTSA RECALL NOTICE, I AM AT RISK OF PERSONAL INJURY OR DEATH WITH REGARDS TO THE TAKATA AIRBAGS INSTALLED IN MY VEHICLE. MY COMPLAINT IS THAT THE MANUFACTURER OF MY VEHICLE, FORD MOTOR COMPANY, HAS NOT REMEDIED THIS SAFETY RECALL IN A TIMELY MANNER AND BASED ON THE TAKATA BANKRUPTCY FILING, I AM CONCERNED THAT THIS SAFETY RECALL WILL GO UN-ADDRESSED BY THE MANUFACTURER OF MY VEHICLE. MY VEHICLE HAS NOT BEEN IN AN ACCIDENT. THE AIR BAGS HAVE NOT DEPLOYED. MY COMPLAINT IS THAT THE SAFETY ISSUE HAS NOT BEEN REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044945November 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUNTINGTON BEACH FORD AT (714) 842-6611 (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.*BF UPDATED 8/6/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044993November 9, 2017
AIR BAGS
TAKATA RECALL - THERE HAS BEEN A RECALL ON MY TYPE OF CAR SINCE JUNE 2016, AND FORD MOTOR CO. STILL HAS NOT BEEN ABLE TO GET THE NECESSARY PARTS TO THEIR DEALERSHIP SERVICE DEPARTMENTS IN ORDER TO FIX THIS DANGEROUS PROBLEM. AFTER A YEAR-AND-A-HALF, THIS SEEMS LUDICROUS. WHEN CAN CONSUMERS EXPECT THEIR CARS TO BE REPAIRED AND MADE SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044664November 8, 2017
AIR BAGS
TAKATA RECALL - I DISCOVERED THAT THERE WAS A RECALL ON MY VEHICLE (NHTSA 16V384 - FORD 16S26) DATED JUNE 2016 BUT TO DATE THIS RECALL HAS NOT BEEN ACTIONED AND I HAVE NOT RECEIVED ANY NOTIFICATION FROM FORD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044665November 8, 2017
AIR BAGS
"TAKATA RECALL" - PARTS ARE STILL NOT AVAILABLE TO FIX THE PROBLEM AND DEALER STATES THEY DON'T KNOW WHEN THEY WILL BE AVAILABLE. MANUFACTURER FILED BANKRUPTCY SO SEEMS AIRBAGS WON'T BE REPLACED. HOW DO WE GET THIS REPLACED AND CAR MADE SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044691November 8, 2017
AIR BAGS
TAKATA RECALL. IT HAS NOW BEEN WELL OVER A YEAR SINCE I WAS INFORMED THAT MY AIRBAG IS DEFECTIVE AND LIFE-THREATENING. I TOOK MY CAR TO MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT MY AIRBAG CANNOT BE REPLACED RIGHT NOW. I REQUESTED A REPLACEMENT VEHICLE BECAUSE I FEEL UNSAFE IN MY VEHICLE AND MY FAMILY CANNOT AFFORD TO LOSE A PASSENGER SEAT. IT IS RIDICULOUS THAT OVER A YEAR LATER NOTHING HAS BEEN DONE. FORD SHOULD HAVE SUPPLIED ME WITH A RENTAL VEHICLE, LOANER VEHICLE, OR SOME KIND OF REPLACEMENT. I DO NOT FEEL SAFE IN MY VEHICLE. I LIVE IN A ZONE A HIGH-HUMIDITY AREA. IT IS UNACCEPTABLE THAT NO ONE HAS OFFERED MY FAMILY ANOTHER ALTERNATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044114November 7, 2017
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED THIS VEHICLE IN 2016 WITH A OPEN RECALL, THE DEALERSHIP FAILED TO INFORM ME ABOUT OR FIX PRIOR TO SELLING IT. THE VEHICLE HAS HAD SEVERAL PROBLEMS THEY REFUSED TO REPAIR EVEN THOUGH I PURCHASED IT FROM THEM. THEY ARE A GM DEALERSHIP SAID THEY DO NOT HAVE THE TOOLS TO MAKE ANY REPAIRS ON THE VEHICLE. THIS INCIDENT IN QUESTION HAPPENED ON 11-04-17 THE CAR WAS SITTING IN MY DRIVEWAY AND I NOTICED A PUDDLE OF GAS UNDER THE CAR, THE GAS TANK IS WHAT WAS LEAKING AND THERE HAS BEEN A OPEN RECALL ON IT SINCE 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044243November 7, 2017
AIR BAGS
TAKATA RECALL: RECALL IS FROM JUNE 2016, I HAVE CONTACTED THE DEALER GREENWAY FORD AND THE CORPORATE OFFICE TO NO AVAIL. EACH TIME THEY SAY THEY WILL CONTACT ME, I CALLED TODAY AND WAS TOLD THE PART IS STILL OUT SEVERAL MORE MONTHS. THEY DO NOT FIX THE PROBLEM. THIS RECALL IS OVER A YEAR OLD. I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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