Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11115711August 4, 2018
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON EVEN WHEN THEIR DOORS ARE CERTAINLY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115318August 2, 2018
SERVICE BRAKES
I HAVE A 2012 FORD EDGE THAT HAS HAD MAJOR BRAKE FAILURE HAPPEN. OVER THE LAST FEW WEEKS WHILE BRAKING FOR A STOP LIGHT THE BRAKE PEDAL DROPS TO THE FLOOR, AND BARELY AVOIDED REAR ENDING THE CAR IN FRONT, AND THEN SEEMINGLY WORKS FINE AGAIN AFTERWARDS, MAKING ME QUESTION MYSELF AS TO HOW BIG OF AN ISSUE IT HAD. YESTERDAY IT COMPLETELY FAILED AND TURNING OFF INTERSTATE AT AN OFF RAMP (GOING 70MPH!) I NEARLY REAR ENDED THE SEMI IN FRONT OF US AT THE STOP SIGN!! MY 8 MONTH PREGNANT WIFE WAS IN THE FRONT SEAT WITH ME AND MY TWO DOGS IN THE BACK SEAT! WE WERE WITHIN INCHES OF THE SEMI BUMPER DECAPITATING US! I VERY SLOWLY MADE IT TO A PARKING LOT ACROSS THE STREET WITH USE OF PARKING BRAKE, AND HAD THE CAR TOWED HOME. ONCE HOME IN MY DROVEWAY THE BRAKES SEEM TO WORK. SO I SEARCH THE WEB TO HAVE AN IDEA IF THIS IS A VEHICLE SPECIFIC PROBLEM BEFORE GOING TO MECHANIC..WHOAH! THERE ARE MORE COMPLAINTS IDENTICAL TO MINE THAN I CAN COUNT! FORD HAS NOT ISSUED A SAFETY RECALL FOR THIS LIFE THREATENING DEFECT. I HAVE READ CONSTANTLY IT IS THE BRAKE BOOSTER OR MASTER CYLINDER, BUT THAT REPLACING WITH NEW FORD OEM PART ONLY GIVES THEM A FEW MONTHS OR YEARS BEFORE IT TOO FAILS! I CANNOT GAMBLE MY FAMILY'S LIVES ON A DEFECTIVE FORD PART. I HAVE FORD VEHICLES FROM THE 80S AND NONE HAVE EVER HAD CATASTROPHIC BRAKE FAILURES WHILE DRIVING. THIS IS CERTAINLY A MODEL SPECIFIC DEFECT AND NEEDS TO BE REMEDIED. I AM RELUCTANT TO TRADE OFF THE VEHICLE AFTER I HAVE IT REPAIRED AND PASS THE PROBLEM ON TO SOMEONE ELSES FAMILY, BUT I DON'T WANT TO REPAIR IT, AND HAVE MY FAMILY RELYING ON A TICKING TIME BOMB FOR THE NEXT TIME IT FAILS TO STOP. IT IS VERY DANGEROUS FOR FORD TO HAVE A FLEET OF EDGES ON THE ROAD ALL WAITING TO ENDANGER INNOCENT LIVES WHEN THEY SMASH INTO A CAR, BUILDING, OR CEMENT BARRIER. PLEASE FORCE FORD TO ADDRESS THIS ISSUE, RECALL EVERY CAR WITH THE DEFECT, AND SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115119August 1, 2018
SERVICE BRAKES
BRAKE BOOSTER HAS GONE OUT THREE TIMES RESULTING IN LOSS OF STOPPING POWER. PEDAL GOES TO FLOOR AND VEHICLE DOES NOT STOP PROPERLY. FORD HAS 13N02 CAMPAIGN, BUT IT ONLY COVERS IT ONE TIME. SINCE THIS IS A SAFETY ISSUE THE NHTSA MUST GET INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114618July 30, 2018
FUEL/PROPULSION SYSTEM
ISSUES WITH FUEL NECK FILLER. CODE P0456. AFTER FILLING UP UNLEADED GAS IN THE CAPLESS GAS TANK, THE VEHICLE STALLS UPON STARTING IGNITION. THIS IS NOW A CONSISTENT PROBLEM WITH THE VEHICLE. AIR MAY BE FILLING UP IN THE GAS TANK. IN 2014, 2012-13 FORD EDGES WERE RECALLED FOR FUEL LEAKS. HOWEVER, THIS VEHICLE DOES NOT FALL UNDER THAT RECALL, EVEN THOUGH IT WAS MANUFACTURED DURING THE SAME YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113192July 23, 2018
FUEL/PROPULSION SYSTEM
RETENTION CIRCLIP CAUSING LOSS OF POWER 2.0L ECOBOOST ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113198July 23, 2018
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR WITH MINIMAL ABILITY TO STOP. CONTACTED ANDY MOHR FORD. NO ISSUE FOUND. REPLACED ALL BREAKS AND ROTORS. ON JULY 1ST 2018 BRAKE PEDAL WENT TO FLOOR AGAIN. ANDY MOHR FORD REPLACE MASTER CYLINDER. JULY 23 2018 BRAKES FAILED AGAIN. BIG BIG BIG SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112255July 18, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR SENSOR IS FAILING. DOOR AJAR MESSAGE STAYS ON WITH DOOR CLOSED (DRIVER'S) MAKING DRIVING VERY DIFFICULT WITH CONSTANT WARNING BEEPS AND DOME LIGHT ON (EVEN AT NIGHT). I HAVE TO OPEN AND SHUT THE DOOR MULTIPLE TIMES VERY HARD FOR IT TO GO AWAY. MANY MANY PEOPLE HAVE HAD THIS ISSUE, AND APPARENTLY IT PROGRESSIVELY GETS WORSE UNTIL THEY HAVE CONSTANT BEEPING WARNING, DOME LIGHT ON WHILE DRIVING AT NIGHT, DOORS THAT WON'T LOCK WHILE DRIVING AND THE CONSTANT RISK OF A DEAD BATTERY AFTER RETURNING TO THEIR PARKED VEHICLE. I'VE ALREADY HAD TO BUY A NEW BATTERY DUE TO THE DOME LIGHT STAYING ON AFTER PARKING. THIS IS VERY DANGEROUS AND DESERVES A RECALL. THE CURRENT FIX APPARENTLY REQUIRES REPLACING THE ENTIRE LATCH FOR AROUND $400, EVERY TWO YEARS ON AVERAGE. THIS IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111827July 17, 2018
EXTERIOR LIGHTING
I PURCHASED MY CAR IN DEC 2013. I HAD TO TAKE IT BACK TO THE DEALER THE VERY NEXT DAY DUE TO THE DOOR AJAR LIGHT. THIS HAS BEEN A CONTINUOUS ISSUE WITH THE DOOR AJAR SENSOR AND THE DOOR DOES NOT PROPERLY LATCH. THE INTERIOR LIGHTS REMAIN ON FOR QUITE SOME TIME AND IF I LOCK THE DOOR THEN THE ALARM GOES OFF ALL DAY OR NIGHT AT RANDOM. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE . I HAVE HAD IT FOR ALMOST 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111528July 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. TOWN AND COUNTRY FORD NASHVILLE (101 ANDERSON LN, MADISON, TN) WAS CONTACTED AND DIAGNOSED THAT THE TURBO BYPASS SOLENOID WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE WHERE IT WAS DIAGNOSED THAT TWO MORE SOLENOIDS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY DIAGNOSED THAT THE TURBO ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111401July 15, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVER SIDE DOOR AJAR SENSOR IS DYSFUNCTIONAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110414July 10, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN YOU START YOUR CAR. A MESSAGE COMES ON THAT DOORS ARE NOT CLOSED. IT HAPPENS RANDOMLY EVERY TIME YOU DRIVE THE CAR. YOU CAN OPEN AND SHUT YOUR DOORS. ALL THE TIME. THE CAR ALSO RANDOMLY HONKS THE HORN AND THE LIGHTS ALL FLASH. WE HAVE CHANGED THE BATTERIES IN THE REMOTES AND IT STILL HAPPENS. THIS HAS BEEN GOING ON FOR WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110426July 10, 2018
POWER TRAIN
WHILE DRIVING I LOSE POWER AND CAN NO LONGER ACCELERATE. THE PROBLEM IS THAT THE HALFSHAFT RETENTION CIRCLIP MAY NOT HAVE BEEN PROPERLY INSTALLED. AS A RESULT THE HALFSHAFT MAY MOVE OUTWARD AND DISENGAGE FROM THE LINKSHAFT WHILE DRIVING AND WITHOUT WARNING. IF THIS OCCURS, POWER WILL NO LONGER BE TRANSMITTED TO THE WHEELS, INCREASING THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110599July 10, 2018
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103447June 22, 2018
ELECTRICAL SYSTEM
MALFUNCTIONING DOOR AJAR SENSOR STAYS REMAINS WHEN DOOR IS SECURELY CLOSED. CAN DRAIN THE BATTERY. HAD THE SENSOR IN DRIVER'S DOOR REPLACE WHILE UNDER MANUFACTURER'S WARRANTY. THE REPLACEMENT SENSOR IS NOW MALFUNCTIONING AND THE VEHICLE IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102604June 19, 2018
SERVICE BRAKES
ON TWO OCCASIONS IN THE LAST FOUR MONTHS MY WIFE WAS DRIVING ON THE HIGHWAY THE EDGE AND WHEN SHE PUSH DOWN ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR BOARD. THE SECOND TIME THIS HAPPENED SHE PUMPED THE BRAKES BUT STILL DID NOT HAVE BRAKES. MY MECHANIC IS GUESSING IT'S THE BRAKE MASTER CYLINDER SO WE ARE HAVING IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098368May 29, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER'S SIDE DOOR AJAR IS CONSTANTLY ON. I HAVE OPENED AND SHUT THE DOOR MULTIPLE TIMES AND EVEN TRIED TO DO WHAT SOME YOUTUBE VIDEOS HAVE SHOWN. DOME LIGHT SOMETIMES STAYS ON AFTER I PARK, SOMETIMES GOES OFF. I WILL HAVE A DEAD BATTERY AND PROBABLY ADDITIONAL COSTS UNLESS I WANT TO PAY $400+ TO FORD TO FIX THIS KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097169May 22, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
ALL DOORS LEAKING AT THE DOOR SEAL RETAINERS AND WILL NOT BE ABLE TO REPAIR DUE TO POOR DESIGNED FLAW! ALL FORD CARS HAVING WATER CONDITIONS AND STILL ALLOWED TO SELL THIS DEFECTIVE CARS ! I AM A MASTER MECHANIC AND DIAGNOSED IT MY SELF ! THIS IS STRICTLY A FORD QUALITY ISSUE FOR ALL FORD EDGES OF ALL YEARS AND MOST LIKELY ALL THERE CARS HAVE A WATER ISSUE . AND IT IS MY EXPERIENCE THAT CAR DEALERS KNOW ABOUT IT AND DUE NOT ISSUE A REPAIR BECAUSE OF COST! IT IS A SAD DAY FOR AMERICAN PRODUCTS . FORUM CARS BUILT BETTER THAT THIS! BY MY EXPERIENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094069May 16, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
ON MONDAY 5/14/18 NOTICE MY FORD EDGE 2012 BRAKE DON'T STOP THE SUV WILL THE PEDAL GO ALL AWAY DOWN I THINK NEED NEW SET OF BRAKE TAKE TO MECHANIC AND INSTALLED THE NEW BRAKES FRONT AND BACK TUESDAY 5/15/18 MY WIFE AFTER DRIVING TO PICK UP MY SON IN THE SCHOOL HAPPENED AGAIN THE SUV DON'T STOP FOR ANYTHING MY WIFE HAVE TO MANEUVER THE SUV TO THE SIDE AND HIT THE CONCRETE COLUMN TO PREVENT CAR ACCIDENT .ON NEW JERSEY AND THE OTHER ISSUE IS FOR MORE THEN 2 MOTHS CHECK ENGINE LIGHTS APPEAR IN DASH TAKE TO MECHANIC MORE THEN 5 TIME IS SOMETHING WITH THE FUEL SYSTEM NO ONE NO WHICH THE PROBLEM FORD EDGE FROM 2010 TO 2013 HAVE SOME MANY RECALL WITH THE BRAKES AND FUEL SYSTEM AND FORD DEALERS DON'T WANT TO FIX THIS RECALL ISSUE WATH FORD WAITING TO PEOPLES LOST LIVES TO RESOLVE THIS RECALLS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094147May 16, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER DOOR AND REAR DRIVER DOOR "DOOR AJAR" NOTIFICATION'S DO NOT TURN OFF, EVEN WHEN THE DOORS ARE CLOSED. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH DRAINS THE BATTERY, AND THEN THE VEHICLE WILL NOT START LATER. THIS ALSO PREVENTS THE DOORS FROM LOCKING WHILE DRIVING. THIS IS AN ONGOING ISSUE AND CAN NOT SEEM TO BE RESOLVED, EVEN AFTER A MECHANIC CLEANED AND LUBRICATED THE DOOR LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092689May 9, 2018
ELECTRICAL SYSTEM
THE PASSENGER REAR LEFT DOOR OPEN INDICATOR WILL NOT GO OFF THUS KEEPING MY DOME LIGHT ON AND DRAINING MY BATTERY NOT TO MENTION DOORS WILL NOT LOCK AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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