Ford Edge Complaints (2019)

774 consumer complaints on file.

#11670977July 3, 2025
ENGINE
Our 2019 Ford Edge (purchased in November 2018) has had a coolant leak into the engine's cylinders. As a result we are facing an estimated $12,000 expense to essentially rebuild the engine. In doing some research, it appears as if there is a class action lawsuit already filed against Ford for the 2015-2018 Edge. Our situation is exactly the same as that described in the lawsuit. Therefore, it seems as if Ford still has not rectified the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670709July 2, 2025
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:INFOTAINMENT, STRUCTURE:BODY:HOOD
The contact owns a 2019 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a vehicle scanner to scan the vehicle. The contact retrieved DTC: P0446 (Evaporative Emission Control System (EVAP) vent control circuit malfunction). Additionally, the contact stated that the infotainment system was frozen and was inoperable, and there was rust underneath the hood because the vehicle was not equipped with a hood shroud. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670417July 1, 2025
ENGINE
In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670440July 1, 2025
POWER TRAIN
Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670594July 1, 2025
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11670149June 30, 2025
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered abnormally and failed to properly accelerate. The contact stated that the failure was present while driving approximately 30 MPH before self-correcting. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670361June 30, 2025
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated while stopped at a traffic light and attempting to depress to accelerator pedal, the vehicle failed to respond as intended; however, after several seconds the vehicle worked as intended. There was no warning lights illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure to the NHTSA Hotline. The approximate failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670025June 29, 2025
POWER TRAIN
Transmission stops working / does not engage. At low RPMs, heavy jolts. Safety concern. Dealer assistance not correcting to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669931June 28, 2025
WHEELS
Scheduled tire rotation with Ford. Unable to complete because of lug nuts swelling which Ford is aware of. My lug wrench does not fit. I now have to spend $200.00 to replace all lug nuts on a 2019 Ford Edge. This should be a recall issue and at least a safety issue. To be stranded on the road only to find out the lug wrench doesn't fit anymore 😒
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669695June 27, 2025
UNKNOWN OR OTHER
The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669698June 27, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669824June 27, 2025
POWER TRAIN
Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669372June 26, 2025
POWER TRAIN
Auto shudders at low speeds; 15-40 mph Dangerous car; revs high and low Told need new torque converter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669480June 26, 2025
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated while driving at slow speeds on several occasions, the vehicle started shuddering, and the RPM fluctuated while shifting gear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668827June 24, 2025
POWER TRAIN
At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667989June 19, 2025
POWER TRAIN
Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667661June 18, 2025
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667771June 18, 2025
POWER TRAIN
Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667378June 17, 2025
POWER TRAIN
TRANSMISSION FLUID FULL AND BLACK IN COLOR. TORQUE CONVERTER CAME APART WHICH RESULTED IN MATERIALS ON DIP STICK AND BAD SHUDDER SHIFTING ON THE 1-2 AND 2-3. DEALERSHIP WAS FULLY AWARE OF THIS ISSUE. I WENT TO THE DEALERSHIP SEVERAL TIMES REQUESTING ASSISTANCE WITH THE SHUDDERING ISSUE, BUT WAS TOLD THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY COULD FIX. EACH SERVICE LEVEL STATES THAT THE TRANSMISSION SHOULD BE CHECKED, BUT I WAS TOLD THAT DUE TO THE LOCATION OF THE DIPSTICK THAT THEY DO NOT CHECK. THERE WERE NO WARNING LIGHTS TO INDICATE AN ISSUE, BUT THE DEALERSHIP DID DIAGNOSE WITH THE CODE: 61439 TORQUE CONVERTER NEEDS REPLACING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667431June 17, 2025
POWER TRAIN
The transmission, particularly from 3 to 4 and some from 5 to 6 jerks. This is a continuing issue with this model. My shop has told me it was the Torque Converter and is common with 2019 Edges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge