Ford Edge Complaints (2015)

731 consumer complaints on file.

#11487573October 3, 2022
ENGINE
I had my engine light come on several months ago. Driving down the highway, my car went from 55 to 20 mph and that’s all the faster I could get it to accelerate.Took to a mechanic and hooked it up to his reader and showed it was an engine misfire. Oil and fluids have been changed on time every year. The car has less than 60,000 miles on it. Lost heat and here there was very low coolant. Replenished the coolant and the next day was gone. Took back to mechanic and there was no external leak. Upon further inspections, it was determined that the coolant is leaking into the engine and only solution is a complete engine replacement. This is a huge safety issue. I am so thankful that I was driving on the highway with no traffic that day or it could have been a lot worse. Please make this issue into an immediate recall for the safety of all us drivers with these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487659October 3, 2022
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2015 Ford Edge. The contact stated while driving 35-40 MPH, the coolant warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys Auto Parts and the coolant reservoir was refilled. However, the failure reoccurred while driving with a message was displayed indicating that the engine power was reduced to prevent a failure. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 was misfiring; and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487185September 30, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford Edge. The contact stated that the rear trunk door would intermittently fail to open and on other occasions would not stay closed. The vehicle was taken to the local dealer who inspected the vehicle but no service was performed. After retrieving the vehicle, the contact discovered that the doors on the vehicle could no longer be opened using the key fob or while using the key manually. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485991September 23, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2015 Ford Edge. The contact stated that the transmission not in park message was displayed. The gear shifter was stuck in the park position and failed to move. Additionally, the battery was inoperable. The contact called the local dealer who suggested that the vehicle be towed in for service. The contact stated that the powertrain was repaired in August 2022. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485440September 20, 2022
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while depressing the brake pedal, there was a hissing sound coming from the brake pedal. The contact stated that the braking distance was extended. The contact took the vehicle to the dealer who diagnosed that the brake booster failed and needed to be replaced. The contact was informed of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) for which the VIN was included. The contact was informed that the failure was not caused by the recall. The contact was informed that the failure was related to Customer Satisfaction Program 13N02 (Brake Booster) however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was not related to the recall. The approximate failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484507September 14, 2022
SUSPENSION, WHEELS, STEERING
Car Shimmy's when hitting a bump or rough pavement. If this happens when road surface is wet or icy I feel car will slide enough to cause accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483663September 9, 2022
WHEELS
Swollen or warped lug nuts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482215August 31, 2022
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2015 FORD EDGE. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF HAVING THE VEHICLE TOWED, AS WELL AS THE COST OF REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482049August 30, 2022
POWER TRAIN, SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for 20V469000. VIN tool confirms parts not available for 22V413000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481359August 26, 2022
STEERING
Loss of power steering assist, at lower speeds, when making a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481362August 26, 2022
STEERING
The contact owns a 2015 Ford Edge. The contact stated while making a right turn, the vehicle lost power steering functionality without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 15V250000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480047August 18, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mechanic stated that the failure was caused by the purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479988August 18, 2022
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478863August 11, 2022
POWER TRAIN
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478543August 10, 2022
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2015 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477373August 3, 2022
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2015 FORD EDGE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL 22V-413.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477174August 2, 2022
POWER TRAIN
The contact owns a 2015 Ford Edge. The contact stated while the vehicle was parked, he was unable to shift gear shifter into another gear. The contact notified the tow company and the tow truck driver was able to place the shifter cable back onto the shifter tab. There were no warning lights illuminated. The next day the contact notified the local dealer and was informed that the remedy for NHTSA Campaign Number: 22V413000 (Power Train) would be available in the fourth quarter of 2022. The contact shifted the vehicle to reverse and both ends of the shifter failed. The contact and neighbors pushed the vehicle to the side of the road and then the vehicle was towed to an independent mechanic. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,084.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476701July 30, 2022
SERVICE BRAKES
I had a sudden loss of brakes. As I applied the brakes for an up coming stop sign the brakes initially engaged and briefly slowed the car as the brake petal continued to the floor. Only after pumping the pedal was I able to completely stop. No warning light was ever displayed. Service was accomplished and it was determined that a right rear brake line had suddenly failed. I believe this to be a serious threat to safety. This vehicle now has 63,166 miles on it and has been garage kept and never exposed to salt or other corrosive material for any length of time. Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476581July 29, 2022
STEERING
The contact called on behalf of his wife who owns a 2015 Ford Edge. The contact stated while his wife was attempting to reverse the vehicle out of the parking lot, the steering wheel was difficult to turn. The power steering assist warning light was illuminated. The driver shifted into drive(D) and pulled forward to park the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475938July 26, 2022
POWER TRAIN
The contact called on behalf of his wife who owns a 2015 Ford Edge. The contact stated that after his wife had parked and exited the vehicle with the door still opened, the vehicle inadvertently reversed, causing damage to the driver’s side door. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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