Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11113527July 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED BOB MAXEY FORD, INC. AT 313-392-9200 (1833 E JEFFERSON AVE, DETROIT, MI 48207) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113434July 24, 2018
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ARROTTA'S AUTOMAX AND RV (6623 N DIVISION ST, SPOKANE, WA 99208, 1-509-703-7797), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112132July 18, 2018
AIR BAGS
TAKATA RECALL - AFTER MORE THAN 2 YEAR THERE ARE STILL NO REMEDIES. FORD HAS PASSED MULTIPLE PROMISED TIMELINES FOR COMPLETION. RECENTLY RECEIVED A DOCUMENT OFFERING PARTIAL ($30/DAY) PAYMENT FOR A RENTAL VEHICLE UNTIL THEY CAN DETERMINE HOW TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111537July 16, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
CAR WILL JERK,SLIP,BEAT AND BANG. STOPPED PULLING AT A RED LIGHT. GOT TOWED HOME . TOOK OFF BATTERY CABLE FOR 30MINS . STARTED WORKING AGAIN FOR AWHILE. DOES THIS OFTEN,REPAIR SHOPS HAVE NO CLUE EXCEPT FOR NEW TRANNY.IT WILL ALSO TRY TO PULL FORWARD WHILE IN PARK WHEN YOU HAVE THE OTHER PROBLEMS ALSO. IT HAS DONE THIS WHILE SITTING STILL AND WHILE RUNNING 70 ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111029July 12, 2018
SERVICE BRAKES
I WAS DRIVING 35 MPH WHEN I APPLIED THE BRAKES AS I NORMALLY DO THE CAR KEPT MOVING SO I HAD TO APPLY LOT OF PRESSURE TO THE BRAKE PEDAL TO STOP THE CAR. I HEARD A UNUSUAL NOISE. I HAD TWO DIAGNOSTIC DONE AND INFORMED THAT IT WAS THE BRAKE BOOSTER BUT WAS NOT COVER UNDER THE FACTORY RECALL BECAUSE IT'S A 2008 MODEL EDGE WHAT A RIPOFF! THE SAME MANUFACTURE DEFECTIVE ISSUE IN THE 2010 IS COVERED. GO FIGURE!. IF I HAD BEEN DRIVING FASTER I WOULD HAVE BEEN UNABLE TO STOP TO AVOID A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110817July 11, 2018
SERVICE BRAKES
YESTERDAY, THE VEHICLE DID NOT STOP WHEN IT WAS SUPPOSED TO STOP. I DEPRESSED THE BRAKES, BUT NEEDED TO APPLY EXCESSIVE FORCE AND THEY MADE A HISSING SOUND. THE VEHICLE SLOWLY COASTED TO A STOP. IT WAS A TERRIFYING INCIDENT, ESPECIALLY SINCE I HAVE A 5 YEAR OLD SON. THE FORD DEALERSHIP CONFIRMED THAT THE BRAKE BOOSTER HAD FAILED. I SEE THAT THIS IS A RECALL ON THE 2010 AND NEWER EDGE, WHICH USES THE SAME PART. I FEEL THAT THIS SHOULD ALSO BE A RECALL IN THE EARLIER MODELS, AS IT IS A HUGE SAFETY ISSUE. THE VEHICLE IS CURRENTLY IN THE SHOP AWAITING REPAIR, WHICH WILL COST ME IN EXCESS OF $500. I AM NOT PLEASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109752July 5, 2018
FUEL/PROPULSION SYSTEM
I WAS IN MOTION HEADING TO WORK, AS I WAS APPROACHING A SIGNAL LIGHT , AND TAPPED THE BRAKES, I STARTED TO SMELL A RUBBER GAS LEAK SMELL. THIS IS HAS BEEN OCCURING FOR THE LAST SIX MONTHS IVE HAD THE BRAKES CHANGE. STILL THE SMELL OF BURNT TAR OR GAS FUMES IS LOUD WHENEVER THE BRAKES, A/C, OR HEAT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105144July 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED PLANET FORD LINCOLN AT 877-254-8803 (LOCATED AT 20403 INTERSTATE 45 NORTH, SPRING, TX 77388) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104430June 28, 2018
AIR BAGS
LETTER FROM SENATOR RISCH ON BEHALF OF CONSTITUENT REGARDING HER CASE WITH THE FOR TAKATA AIRBAG RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104070June 26, 2018
AIR BAGS
TAKATA RECALL- I GOT THE RECALL NOTICE JUST A FEW WEEKS AGO. I DO NOT WANT TO BE DRIVING THIS VEHICLE WITH MY WIFE OR CHILDREN ANYMORE UNTIL I KNOW IT IS FIXED. I HAVE CALLED FORD DEALERS AND THEY SAID IT WON'T BE FIXED FOR SOMETIME AND THERE ARE NO LOANER OR RENTAL CARS AVAILABLE. SO NOW I HAVE AN UNSAFE VEHICLE THAT MY WIFE OR KIDS COULD BE SERIOUSLY INJURED IN OR KILLED AND FORD WON'T DO ANYTHING ABOUT IT. I AM ALSO PAYING ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104095June 26, 2018
ELECTRICAL SYSTEM
NOTICED THE R/H BRAKE LIGHT WAS OUT. WENT TO CHANGE THE BULB AND FOUND THE SOCKET IS BURNED AND CHARD. I REMOVED THE L/H SIGNAL LIGHT AND FOUND THE EXACT SAME SITUATION. THIS IS A SERIOUS FIRE HAZARD AND A QUICK ON-LINE SEARCH FOUND MULTIPLE SIMILAR SITUATIONS. A COWORKER OF MINE WITH EXACT SAME VEHICLE HAD THE EXACT SAME THING HAPPEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11103716June 25, 2018
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED FIVE DEALERS: JORGENSEN FORD SALES, INC. (8333 MICHIGAN AVE, DETROIT, MI 48210, (313) 584-2250), WOLVERINE FORD TRUCK SALES (3550 WYOMING AVE, DEARBORN, MI 48120, (313) 849-0800), FAIRLANE FORD (14585 MICHIGAN AVE, DEARBORN, MI 48126, (855) 285-3673), PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436), AND SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE., FERNDALE, MI 48220, 866-808-5170). THE DEALERS CONFIRMED PARTS WERE UNAVAILABLE AND WERE UNABLE TO VERIFY WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALERS INDICATED THAT THEY REACHED THEIR 15 VEHICLE MAXIMUM WITH THE VEHICLE RENTAL COMPANY AND HAD BEEN UNABLE TO PROVIDE THE LOANER VEHICLE PER THE NOTICE. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103638June 24, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY SUV HAD ODOMETER ERROR. THE THE WRENCH.CAME ON AIR BAG.CAME ONE AND WOULD NOT.SHIFT LOST POWER PULLED.OVER TURNED.CAR OFF THEN BACK ON LIGHTS WENT OFF ON DASH BUT.IT.WAS MAKING.NOISE GOING.INTO.GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103425June 22, 2018
AIR BAGS
TAKATA RECALL THE WARNING LETTER 12/17 SAID NOT TO LET ANYONE SIT IN THE FRONT PASSENGER SEAT. I TOOK THIS VERY SERIOUSLY AND EVEN RENTED A CAR WHEN THE ENTIRE FAMILY TRAVELED TOGETHER TO AVOID PUTTING SOMEONE IN THAT SEAT. ON JUNE 20, 2018, MY DAUGHTER WAS DRIVING OUR EDGE. SHE WAS HIT BY SOMEONE WHO RAN THE RED LIGHT. THE DRIVER FRONT WHEEL AREA AND BUMPER AREA WERE TAKEN OFF. THE OIL PAN AND WHEEL CHASSIS WERE DAMAGED AS WELL. THE VEHICLE WAS CLAIMED A "TOTAL LOSS." NONE OF THE AIRBAGS WENT OFF. THE ACCIDENT OCCURRED ON 6/20/2018. I HAD REQUESTED A RENTAL CAR UNDER THE "RECALL NOTICE" ON 6/11/2018 FROM FORD AUTONATION. ON 6/11/2018 AUTONATION SAID THEY COULD ONLY PUT ME IN A FORD150. AS I AM TOO SHORT AND NOT ABLE TO SEE VERY WELL OVER THE STEERING WHEEL AS WELL AS IT HURTS MY HIP TO GET UP IN A TRUCK THAT HIGH. THEREFORE I REQUESTED A CAR SIMILAR TO THE EDGE. AFTER CALLS AND VISITING AUTONATION, THEY NEVER CALLED ME BACK AFTER THE ONE CONVERSATION ON 6/11. THEN I CALLED FORD ON 6/18/2018 WHO GAVE ME A CASE NUMBER AND SENT TO A DIFFERENT AUTO DEALERSHIP. THE RENTAL CAR IS JUST READY FOR PICKUP TODAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11103033June 21, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
SPEEDOMETER AND TACHOMETER AT RANDOM SPEEDS QUITS WORKING , LOW TIRE PRESSURE LIGHT, WRENCH LIGHT, AIRBAG LIGHT, CHECK ENGINE LIGHT. CONSTANT LOUD CLUNKING SOUND WHEN CHANGING GEARS. THE CAR KICKS BACK AS IF TRANSMISSION IS NOT ENGAGING AND HAS LOSS OF ACCELERATION AND WHEELS ROLL AND WHEN RED LIGHT TURNS GREEN, THE CAR TAKES TIME TO ACCELERATE AND WHEELS START ROLLING AND MAKE A LOUD SOUND.I PULL OVER THE VEHICLE ON THE SIDE OF THE ROAD EVERY TIME AND TURN IT OFF, THEN TURN THE VEHICLE ON AGAIN SO IT CAN GO BACK TO NORMAL. USUALLY HAPPENS ON BOTH CITY STREETS OR HIGHWAY AT A RANDOM SPEED BETWEEN 45 MPH AND 60 MPH. 114,000 MILES. I HAVE BEEN HAVING THIS ISSUE SINCE I BOUGHT THE VEHICLE ON FEB, 2018 AND TOOK IT TO MULTIPLE MECHANICS AND ALL OF THEM CLAIMED IT'S EITHER A SPEED SENSOR ISSUE/ TRANSMISSION FAILURE/ ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103061June 21, 2018
AIR BAGS
TAKATA RECALL - RECEIVED FIRST NOTICE JULY 2016- STILL WAITING. I AM IN ZONE B BUT 5 MINUTES AWAY FROM SOUTH CAROLINA. THIA AREA 28722 NC SHOULD BE SAME AS ZONE A, SAME HUMIDITY, AND TEMPERATURES. IT IS LIKE PLAYING RUSSIAN ROULETTE EVERY TIME I HAVE TO DRIVE. I HAVE UNDER 50,000 MILES ON THIS VEHICLE. ACCORDING TO TRIAL TRANSCRIPTS FORD KNEW OF THE DANGER IN 2005, WHY WERE EVER ALLOWED TO PUT THESE VEHICLES ON THE MARKET? SHAREHOLDERS THAT IS THE REASON AND THE VEHICLE OWNERS BE [XXX]. I MISSED THE WINDOW OF "LEMON LAW" BECAUSE THEY SHOULD HAVE NOTIFIED ME YEARS SOONER THAN 2016! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102887June 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PALM SPRINGS FORD-LINCOLN IN CATHEDRAL CITY, CA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102341June 18, 2018
AIR BAGS
TAKATA INFLATORS. WHY DOES THIS PROBLEM CONTINUE TO EXIST? FORD HAS WENT SO FAR AS TO TELL MY FAMILY NOT TO RIDE IN THE FRONT SEAT OF THIS CAR. THIS PROBLEM HAS WENT ON FOR OVER TWO YEARS AND I MUST USE THIS CAR FOR OUR FAMILY CAR. WE TRAVEL EXTENSIVELY AND NEED TO USE THIS CAR. I HAVE A 2005 DODGE PICK-UP THAT HAD THE SAME PROBLEM AND THE PROBLEM WAS CORRECTED IN A TIMELY FASCION. I FIND IT HARD TO BELIEVE THE NHSTA WOULD ALLOW FORD TO GET AWAY WITH THIS PROBLEM FOR SO LONG SEEING AS TO THE SERIOUSNESS OF THIS PROBLEM. PLEASE REASSURE ME AND MY FAMILY THAT WE WILL BE SAFE IN THIS CAR WHILE WAITING FOR REPAIRS. LATEST RECALL NOTICE I RECEIVED FROM FORD STATED THE AIR BAGS MAY BE HERE BY THE SECOND OR THIRD QUARTED OF THIS YEAR, HOWEVER THIS IS NOT THE FIREST TIME WE HAVE BEEN TOLD THEY WERE COMING. I FEEL FORD IS STALLING ALL THE OWNERS OF THEIR PRODUCT. WOULD U PLEASE RESEARCH THIS SITUATION AND ADVISE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102017June 15, 2018
EXTERIOR LIGHTING
TAKATA RECALL I AM WRITING DUE TO A PROBLEM WITH BURNT/MELTED TAILLIGHT BULB/SOCKET. I NOTICED THAT MY TAILLIGHT IS BURNING OUT MUCH SOONER THAN IT SHOULD AND IT IS CAUSED BY THE SOCKET WHICH IS BURNT AND MELTED. HOW CAN I RESOLVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101908June 14, 2018
AIR BAGS
I GOT A RECALL LETTER FROM FORD IN JULY2016 THIS WAS THE FIRST LETTER. JUST GOT ANOTHER 06/14/2018 WHICH IS THE 3RD. OR 4TH. ONE SAYING THEY WILL CONTACT ME BY MAIL WHEN PARTS ARE AVAILABLE. THIS IS COMPLETE [XXX] MY WIFE GOT A RECALL LETTER ON HER TOYOTA AN WAS FIXED THAT SAME WEEK AS THE LETTER. FORD IS PLAY WITH OUR LIFE'S AN YOU PEOPLE DO NOTHING ABOUT. HOW LONG MUST WE WAIT OR HOW MANY PEOPLE MUST DIE BEFORE YOU SHOUT THEM DOWN AN MAKE THEM FIX ALL THE CARS BEFORE YOU LET THEM RESUME BUSINESS?????? THIS IS NOT MAY FIRST COMPLAINT ALSO FORD HAS A PROBLEM WITH THE SPEED CONTROL IN THE FORD EDGE WHICH THEY KNOW ABOUT WHICH COST ME TO HAVE FIXED. THE MECHANIC AT FORD TOLD ME ABOUT. HE SAID THAT FORD WAS SENDING EMAILS TO ALL THE MECHANIC TO WATCH FOR THIS PROBLEM AN YET NO RECALL. HOW MANY MUST DIE BEFORE OUR GOVERNMENT ACTS FOR THE PEOPLE BY THE PEOPLE. NOT FOR BIG BUSINESS AN [XXX] ON EVERYONE ELSE. SORRY FOR MY STRONG WORDS BUT THIS IS [XXX]. AN IN MY OWN WORDS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge