Ford Edge Complaints (2010)

673 consumer complaints on file.

#11138976October 8, 2018
POWER TRAIN
THE POWER TRANSMISSION UNIT (PTU) IS FAILING SINCE THERE'S NO DRAIN PLUG IN IT. SAME MODEL CAR IN POLICE DEPARTMENT AND MIDDLE EAST ASIA GET THE PTU WITH DRAIN PLUG AND A COOLING SYSTEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133459October 5, 2018
POWER TRAIN
HEARING A "COINS IN A CAN " SOUND COMING FROM THE CAR AS YOU ARE DRIVING IT. FOUND OUT IT TO BE THE POWER TRANSFER UNIT. IN DOING SOME RESEARCH ON THIS, IT LOOKS LIKE THERE ARE THOUSANDS OF PEOPLE WHO HAVE COMPLAINED AND REPORTED THIS SAME ISSUE. I WOULD LIKE TO KNOW WHY THERE WASN'T A RECALL CREATED FOR THIS ISSUE AND REPLACEMENT AS THIS IS A COSTLY $2000 PART. NOT COST EFFECTIVE FOR OUR CARS THAT ARE OLDER AND AREN'T WORTH BUT $5000 MAYBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132530October 4, 2018
AIR BAGS
2010 FORD EDGE. CONSUMER WRITES WITH REGARDS TO VEHICLE AIRBAG RECALL. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133352October 4, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (SALEM FORD, 1815 W MAIN ST, SALEM, IL 62881, 800-562-2014) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND OFFERED A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT CONSUMER RECEIVED 2 RECALL LETTERS FEB 2018 AND MAY 2018. UPDATED 11/29/18. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133408October 4, 2018
SERVICE BRAKES
TRACTION CONTROL LIGHT CAME ON. CAR BREAKING WHILE I'M DRIVING. ALMOST CAUSED ME TO RUN OFF THE ROAD. LOUD GRINDING NOSE COMING FROM BRAKES. HISSING AIR SOUND WHEN PRESSING BRAKES. PEDAL SOFT AND SPONGY AND GOES DOWN TO FLOOR BOARD. SPONTANEOUS CAR BREAKING HAPPENING MORE FREQUENTLY EX: TURNING STOPPING OUT WHILE IN MOTION. BRAKE BOOSTER IS FAULTY. I'M HAVE A LOAN ON THIS CAR AND PAY EVERY MONTH BUT SCARED FOR THE SAFETY OF MYSELF, MY SON, AND OTHER PASSENGERS ON THE ROAD BY TO DRIVE MY CAR. FORD SHOULD FIX THIS. IT WAS RECALLED AS 13N02 BUT THEY WON'T COVER MY VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132432October 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MCLANE FORD OF FREDERICKSBURG LLC, 1279 US-87, FREDERICKSBURG, TX 78624, (830) 997-2129) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132156September 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE IN MOTION ALL THE WARNING LIGHTS TURNED ON AND A WARNING BEEP WOULD GO OFF. IT DID THIS FOR 2 DAYS, TOOK IT TO GET CHECKED THEY TOLD ME A NEEDED A NEW BATTERY. BOUGH THE BATTERY AND I STILL HAD SAME ISSUE. NOW THE CAR WON'T START AND THE FORD RETAILER WANTS $125 JUST TO DIAGNOSE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131990September 27, 2018
AIR BAGS
I HAVE CALLED THE ALBANY, GEORGIA FORD DEALERSHIP AND THEY STILL DO NOT HAVE ANY PARTS. WE HAVE BEEN WAITING OVER A YEAR. WE ALSO TRIED TO GET A CAR TO REPLACE THE EDGE UNTIL THE PARTS CAME IN AND THEY SAID THEY COULD NOT HELP US. MY DAUGHTER ATTENDS THE UNIVERSITY OF GEORGIA SO WE TRIED THE ATHENS, GEORGIA FORD DEALERSHIP AND GOT NO RESPONSE. MY DAUGHTER DID HAVE A FRONT END COLLISON SEVERAL YEARS AGO AND THE AIRBAGS NEVER DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11131067September 24, 2018
AIR BAGS
TAKATA RECALL NO CALL BACK FROM DEALER ON PARTS. WAS OFFERED A RENTAL DECLINED. WAS HOPING TO HAVE REPAIRED BY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129777September 16, 2018
FUEL/PROPULSION SYSTEM
FUEL TANK AND OR LINE IS LEAKING BUT NOT ON RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129556September 14, 2018
ENGINE
WATER PUMP LEAKED IT'S ATTACHED TO MOTOR SO WATER IN OIL IT'S COSTLY TO REPAIR. NO LIGHT COMES ON TO WORN YOU. NOTHING. NOW ENGINE MAYBE WRECKED. STUPID DESIGN ON FORD'S PART. NO RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129595September 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2018. THE DEALER (KENNY VICE FORD, 120 S WASHINGTON ST, LADOGA, IN 47954) ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIR. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THREE MONTHS. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED. AFTER THE CONTACT RETRIEVED THE VEHICLE, IT BEGAN MAKING ABNORMAL NOISES. THE VEHICLE WAS THEN TAKEN TO ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168) WHO STATED THAT THE RECALL REPAIR HAD NOT BEEN PERFORMED. THE VEHICLE WAS STILL AT ANDY MOHR FORD AWAITING THE REPLACEMENT AIR BAGS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129276September 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FREEHOLD FORD (3572 U.S. 9, FREEHOLD, NJ 07728, (732) 462-3131) AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL NEXT QUARTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129395September 13, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129226September 13, 2018
AIR BAGS, STEERING, WHEELS
I I BOUGHT A 2008 FORD EDGE SEVERAL YEARS AGO. I TOTALED IT BUT THE AIR BAGS NEVER DEPLOYED. I THEN BOUGHT A 2010 FORD EDGE IN 2016 AND I BOUGHT IT NOT KNOWING ABOUT THE RECALLS. I HE BEEN IN A REANTAL ALL SUMMER AND THEY FORD DEALERSHIP IN LADOGA SAID THE PARTS ARE IN FOR THE RECALL. I'M NOT IT'S NOT IN THE SYSTEM ANYWHERE AND NOW I HAD TO TAKE IT TO ANOTHER DEALERSHIP BECAUSE MY HUBS ARE MESSED UP AND MY CAR DIED FROM PARKING IT IN THE SUN. I NEED TO KNOW WHAT'S GOING ON. I HAVE CHILDREN AND JUST WANT TO BE SAFE SINCE LADOGA SENT ME AWAY SAYING MY CAR WAS OKAY AND DIDN'T HAVE ANY PROBLEMS.BUR NOW FORD WANTS 2,590 - 3,000 I'M WITH OUT A RENTAL NO ONE WOULD PROVIDE ME AND THE CHILDREN ONE IT'S BEEN SEVERAL WEEKS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128313September 9, 2018
SUSPENSION
A FEW WEEKS AGO MY 2010 FORD EDGE STARTED MAKING A LOUD RATTLING NOISE WHEN DRIVING AT LOW SPEEDS. I BROUGHT MY CAR IN AND WAS TOLD I HAVE A BAD DRIVESHAFT. MY MECHANIC CALLED FORD DEALER AND WAS TOLD THEY HAVE OVER 160 DRIVESHAFT PARTS ON BACK ORDER AND WON'T HAVE ANY AVAILABLE FOR OVER A MONTH. IF THERE IS SO MANY PROBLEMS WITH THE DRIVESHAFTS ON 2010 WHY HASN'T THERE BEEN A RECALL ON. MAYBE THIS SHOULD BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128081September 7, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT HAD TO EXERT MAXIMUM PRESSURE TO THE BRAKE PEDAL TO SLOW DOWN OR STOP THE VEHICLE. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FAMILY FORD-LINCOLN (909 PIKE ST, MARIETTA, OH 45750) AND THE CONTACT WAS INFORMED TO CALL THE FORD MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000. *TT UPDATED 12/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124737September 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JULY OF 2016. THE DEALER (NALLEY FORD SANDY SPRINGS, 7555 ROSWELL RD, ATLANTA, GA 30350) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 11/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124247September 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SIMMONS-ROCKWELL FORD (1160 CO RD 66, HORNELL, NY 14843, (607) 324-4444) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123539August 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUCCILLO FORD (888-313-1231, 634 COLUMBIA TURNPIKE, EAST GREENBUSH, NY 12061) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HOT NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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