Ford Edge Complaints (2009)

261 consumer complaints on file.

#10894179August 8, 2016
VEHICLE SPEED CONTROL
I HAVE A 2009 FORD EDGE LIMITED AND ABOUT TWO WEEKS AGO, I NOTICED THAT AN ORANGE WRENCH LIGHT APPEARED AND THEN MY CAR WOULD LOOSE POWER. IT NEVER COMPLETELY SHUT OFF BUT IT WOULD NO LONGER ACCELERATE AND BEGIN SLOWING DOWN UNTIL IT COMPLETELY STOPPED. IT HAPPENED TO ME DURING RUSH HOUR TRAFFIC WHEN I WAS GETTING OFF THE HIGHWAY. THIS PROBLEM COULD HAVE CAUSED AN ACCIDENT! I TOOK MY EDGE INTO THE FORD DEALERSHIP TODAY FOR A FUEL TANK RECALL AND TOLD THEM ABOUT THIS PROBLEM. I GOT A PHONE CALL FROM FORD A FEW HOURS LATER EXPLAINING THAT THE ISSUE WAS RELATED TO THE VEHICLES THROTTLE BODY THAT NEEDS TO BE REPLACED. ITS GOING TO COST OVER $600 FOR THEM TO REPLACE IT! I WENT ONLINE AND DISCOVERED THAT SEVERAL OTHER FORD EDGE OWNERS ARE HAVING THE EXACT SAME PROBLEM AND ARE TOLD THEY NEED TO REPLACE THE THROTTLE BODY. THIS SHOULD BE MADE A RECALL AFTER HAVING SEEN SO MANY OTHER COMPLAINTS OVER THE ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874931June 17, 2016
SERVICE BRAKES, WHEELS
BRAKES SEEM TO FAIL TO ENGAGE, SOMETIMES THEY ARE HARD TO PRESS AND THEN WILL GO ALL THE WAY TO THE FLOOR. SOMETIMES THE ENGAGE REALLY HARD AND CAUSE ME TO SNAP FORWARD HARD. I TALKED TO FORD AND THEY SAY THERE ARE NO CURRENT RECALLS OR ISSUES WITH THE BRAKING SYSTEM. VEHICLE MOVING AND ALSO WHEN IDLING AT STOP SIGN I HAVE TO PUT IN NEUTRAL TO PREVENT THE CAR FROM MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870527May 24, 2016
ENGINE
MOTOR MOUNT HARNESS CRACKED OFF, MOTOR MOUNT HAD TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865735May 19, 2016
SERVICE BRAKES, VISIBILITY/WIPER
NOT SURE WHAT TAKATA INFLATORS MEANS I WAS I ONLY TYPING WHAT WEBSITE ASKED OF ME TO TYPE ON THE FIRST LINE OF EVERY PAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861384April 25, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PASSENGER DOOR AJAR LIGHTSTAYS ON AND WON'T GO OFF AND THE DOORS WILL NOT LOCK. THIS HAPPENS WHEN I START MY CAR , DRIVE MY CAR AND WILL ONLY GO OFF WHEN I TURN OFF THE ENGINE. IN MY OPINION THIS CONSTITUTES A MAJOR SAFETY HAZARD WHAT WITH THE DOORS NOT LOCKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820044January 13, 2016
SERVICE BRAKES
"TAKATA RECALL" HAVE TO PRESS ALL THE DOWN FOR BRAKES TO WORK. DOESNT DO IT ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818092January 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND BOUNCED MAKING IT DIFFICULT TO STOP AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817669January 4, 2016
FUEL/PROPULSION SYSTEM
FUEL TANK LEAKING. NOT COVERED UNDER CURRENT RECALL. ADVISED TO GET REPAIRS MADE AND KEEP RECEIPTS BECAUSE RECALL MAY BE EXPANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816716December 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE DEALER WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER INDICATED THAT THE CONTACT NEEDED TO WAIT FOR THE SECOND NOTIFICATION LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME THAT THE PART WOULD BECOME AVAILABLE TO SUPPLY TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811738December 22, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAD TO REPLACE BOTH HEADLIGHT SOCKETS AS THEY MELTED LIKE THE RECALL I JUST READ ABOUT ON THE CROWN VICTORIAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763659September 14, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING AT 55 MPH, THERE WAS FUEL LEAKING FROM THE FUEL TANK NEAR THE SEAM WELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758603August 22, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DURING NORMAL HIGHWAY OPERATION THE RIGHT REAR TAILLIGHT FAILED. INSPECTION OF THE FAILED COMPONENT FOUND THE TAILLIGHT SOCKET HAD MELTED. THERE WAS NO PRIOR INDICATION OF CIRCUIT BREAKDOWN, IE: FUSE BLOWN, ETC. ALL PARTS WERE FACTORY INSTALLED AS NONE HAD BEEN PREVIOUSLY REPLACED FROM NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746708August 6, 2015
FUEL/PROPULSION SYSTEM
I HAVE A 2009 FORD EDGE THAT HAS HAD A STRONG ODOR OF GAS. I HAVE IT IN THE REPAIR SHOP AND I AM BEING TOLD THAT THERE IS A HOLE/LEAK IN THE SEAL TO THE GAS TANK. THERE HAS BEEN A RECALL FOR THIS SAME PROBLEM ON 07 AND 08 FORD EDGE. THE COST TO REPAIR THIS IS GOING TO BE $1800.00 WHICH WOULD INCLUDE TANK, O RING AND GASKET. I WOULD LIKE TO KNOW IF MY 2009 FORD EDGE CAN BE PLACED ON A RECALL FOR THIS PROBLEM. KEEP SMILING [XXX] UPDATED 10/06/15*LJ *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734422July 15, 2015
FUEL/PROPULSION SYSTEM
WE WERE SMELLING GASOLINE IN OUR GARAGE AND THE SMELL WAS COMING FROM CAR. THE CAR WAS TAKEN TO A LOCAL SHOP WHERE IT WAS HOISTED AND A GASOLINE LEAK DISCOVERED AT THE "SEAM" OF MY GAS TANK. WE WERE INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP AS IT MAY HAVE A RECALL AND WAS CLEARLY A MANUFACTURER DEFECT. MY HUSBAND CALLED AVIS FORD WHO IN FACT INSTRUCTED US TO BRING THE CAR IN. WE HAD THE CAR TOWED AT OUR EXPENSE OF OVER $80.00 ONLY TO GET TO THE DEALERSHIP AND HAVE THEM SAY THERE WAS AN ERROR AND THAT THE 2009 EDGE DID NOT HAVE A RECALL. THERE HAVE BEEN RECALLS ON TANKS ON MODELS FROM 2007 UP TO 2014 BUT APPARENTLY NOT THE 09. THE LEAK IS APPARENTLY A MANUFACTURER DEFECT AND NOT CAUSED BY DAMAGE TO THE TANK FROM A FOREIGN OBJECT STRIKING IT . IT IS TERRIBLY FRIGHTENING TO ME TO KNOW THAT FORD HAS NOT STEPPED UP TO THE PLATE AND MAYBE ONLY A FATALITY WOULD FORCE THEM TO SO. I TRAVEL DAILY WITH A 30 MONTH AND 17 MONTH OLD IN MY CAR AND CANNOT IMAGINE HAVING TO GET THEM BOTH OUT OF 5 POINT RESTRAINT CAR SEATS IN THE EVENT OF A FIRE. IS THIS WHAT FORD IS WAITING FOR TO ACKNOWLEDGE THE UNACCEPTABLE DANGER OF A GAS TANK LEAK. A RECALL NEEDS TO BE ISSUED IN ORDER TO SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731037June 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 78,121. UPDATED 09/10/15*LJ UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726355June 20, 2015
EXTERIOR LIGHTING
REAR LEFT TURN SIGNAL BURNT OUT. REPLACED, BUT ENTIRE LIGHT ASSEMBLY INCLUDING TURN SIGNAL, BACK UP LIGHTS, AND BRAKE LIGHTS, AND REAR BACKUP SENSOR NOT WORKING NOW. REPLACED ALL BULBS AND SOCKETS FOR EACH AND STILL NOT WORKING. MECHANIC REPLACED WIRING HARNESS ON TURN SIGNAL AND FINALLY FIXED THE PROBLEM. BURNT OUT BULB WAS BLACK AND CHARRED AND SHORTED OUT THE ENTIRE DRIVERS REAR LIGHT ASSEMBLY CONTROLS AND SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705235April 12, 2015
POWER TRAIN
THE POWER TAKEOFF UNIT NEEDED TO BE REPLACED. BASED ON OTHER FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693653March 11, 2015
WHEELS
I PURCHASED THE 2009 FORD EDGE SPORT ON AUGUST 29, 2009. I FIRST EXPERIENCED AIR LEAKAGE FROM MY RIMS IN DECEMBER 2009 AND I TOOK THE CAR TO TOM WOOD FORD IN JANUARY 2010. I HAD THE CAR BACK TO TOM WOOD SEVERAL TIMES AND IN OCTOBER 2010 FORD REPLACED ALL 4 WHEELS WITH NEW ONES. HOWEVER I HAVE CONTINUED TO HAVE THE AIR LEAKAGE DURING COLD WEATHER. I HAD TO TAKE THE CAR TO A TIRE SHOP AND REALIZED THIS IS A DEFECT WITH THESE WHEELS. EVERY 4 TO 6 MONTHS THEY HAVE TO HAVE THE TIRE REMOVED AND THE WHEEL CLEANED OF THE CORROSION THAT DEVELOPS ON THE INSIDE OF THE RIM. FORD HAS REFUSED TO FIX THIS PROBLEM AND IT AFFECTS ALL 2009 FORD EDGE SPORTS WITH THE 22 INCH WHEELS. THIS IS A SAFETY ISSUE AND CAN CAUSE HANDLING ISSUES. IN FACT IN JANUARY 2014 I HAD TO PURCHASE A NEW TIRE BECAUSE THE AMOUNT OF AIR LOST FROM MY INDICATOR GOING OFF AND ME GETTING TO A SPOT I COULD ADD AIR DAMAGED THE TIRE BEYOND REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664028December 12, 2014
ENGINE AND ENGINE COOLING
THE CAR HAS STALLED WHILE IN DRIVE THREE TIMES OVER 2 MONTHS. IT HAS OCCURRED WHILE DRIVING AT 10, 30 AND 45 MILES PER HOUR. IT IS COMPLETELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643577October 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT INSIDE THE VEHICLE. THE DEALER STATED THAT THE FUEL TANK WAS RUSTED AND CAUSED A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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