Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10637002September 17, 2014
ELECTRICAL SYSTEM
THE DRIVERS DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. THE INTERIOR LIGHTS REMAIN ON AND THE DOORS WILL NOT LOCK DUE TO THE DOOR AJAR WARNING LIGHT BEING ON. EVERYTIME I PRESS THE BRAKES TO STOP THE TRUCK TELL ME TO SHIFT THE TRUCK TO PARK BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633606September 16, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSTRUMENT PANEL SHOWS DRIVER DOOR AJAR WHEN DOOR IS NOT AJAR. DOOR HAS TO BE OPENED AND CLOSED REPEATEDLY UNTIL INSTRUMENT PANEL NO LONGER SHOWS DRIVER DOOR AJAR. THIS PREVENTS THE CAR FROM BEING PROPERLY LOCKED. THE DOOR AJAR LIGHT WILL RANDOMLY COME ON WHILE DRIVING, CAUSING CABIN LIGHTS TO ILLUMINATE, WHICH IS ESPECIALLY HAZARDOUS WHEN IT IS DARK OUT. THIS IS A SERIOUS ISSUE WITH MULTIPLE FORD VEHICLES AND MUST BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632869September 12, 2014
UNKNOWN OR OTHER
HEADLINER - THE HEAD LINER IN THE FORD EDGE LIMITED HAS ABOUT AN INCH GAP BETWEEN THE FRONT WINDSHIELD AND THE CEILING. THE MATERIAL IS ROUGHLY CUT AND WORKMANSHIP IS EXTREMELY POOR. I TOOK IT INTO THE FORD DEALERSHIP THAT I USE AND THEY TOOK PICTURES AND ORDERED A NEW HEADLINER, AFTER 6 MONTHS OF BEING BACKORDERED, THE NEW HEADLINER CAME IN AND WAS REPLACED AND HAD THE EXACT SAME ISSUE. MY FORD SERVICE DEPARTMENT DID EVERYTHING IN THEIR POWER TO MAKE IT RIGHT AND I WOULD HAVE TO SAY IT LOOKS BETTER BUT THE MATERIAL EDGES ARE STILL FRAYED ALL ALONG THE WINDSHIELD AND FOR THE COST OF THE CAR I'D EXPECT MORE. AN EXTRA 2" IN MATERIAL AND A PIECE OF FOAM RUBBER WOULD ALLOW THE MATERIAL TO HAVE A FINISHED LOOK AND FILL THE GAP AT LITTLE EXTRA COST AND WOULD MAKE ANYONE NOTICING THIS MUCH HAPPIER. I WAS GIVEN A LOANER AND NOTICED THE SAME ISSUE ON THE FUSION TITANIUM AND WHEN I SPOKE TO MY SERVICE REP HE STATED THAT IT'S PRETTY MUCH LIKE THIS ON ALL CARS AND THAT THEY ONLY ADDRESS THOSE THAT COMPLAIN - HE SAID NOT MANY PEOPLE NOTICE SINCE THE TOP OF THE WINDSHIELD IS BLACK. I DON'T UNDERSTAND WHY IT HAS TO LOOK SO CHEAP AND TACKY. EMAILS TO FORD HAVE SO FAR GONE UNANSWERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632402September 11, 2014
SERVICE BRAKES
AROUND 8/25/2014 I NOTICED MY BREAKS MAKING A FUNNY HISSING NOISE WHEN I PUSHED ON THE BRAKES. IT SEEMED TO BE BRAKING (STOPPING) FINE, BUT STILL WORRIED ME. I TOLD MY HUSBAND ABOUT IT A COUPLE DAYS LATER AND HE WAS UNSURE OF THE PROBLEM. AS DAYS PASSED, THE BRAKES GOT WEAKER AND WEAKER (TAKING A LOT LONGER TO COME TO A COMPLETE STOP). I NOW HAVE TO START BRAKING A LOT FURTHER BACK THAN NORMAL TO COAST INTO A STOP. THIS MORNING (9/11/2014) I WAS ABOUT TO BACKUP INTO A PARKING SPOT IN MY COMPANIES PARKING GARAGE; WHILE I WAS PREPARING TO ANGLE MY CAR TO REVERSE INTO THE SPOT, MY BRAKES LOCKED UP AND WOULD NOT STOP! I ALMOST ROLLED INTO THE PARKED CAR IN FRONT OF ME. I HAD TO THROW MY CAR IN REVERSE BEFORE I ACTUALLY HIT THE PARKED CAR!! I AM TAKING MY CAR INTO THE DEALER FIRST THING IN THE MORNING! APPEARS FROM OTHER RECENT COMPLAINTS THAT THIS IS AN ONGOING ISSUE AND IT NEEDS TO BE RESOLVED. WHAT IF I HAD BEEN TRAVELING AT A FASTER RATE OF SPEED WHEN MY BRAKES DECIDED TO FAIL? THIS IS PUTTING MY LIFE, MY FAMILIES LIFE, AND OTHERS ON THE ROAD AT RISK!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632294September 10, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INSTRUMENT PANEL SHOWS DRIVER DOOR AJAR WHEN DOOR IS NOT AJAR. DOOR HAS TO BE OPENED AND CLOSED REPEATEDLY UNTIL INSTRUMENT PANEL NO LONGER SHOWS DRIVER DOOR AJAR. THIS PREVENTS THE CAR FROM BEING PROPERLY LOCKED. THE DOOR AJAR LIGHT WILL RANDOMLY COME ON WHILE DRIVING, CAUSING CABIN LIGHTS TO ILLUMINATE, WHICH IS ESPECIALLY HAZARDOUS WHEN IT IS DARK OUT. THIS IS A SERIOUS ISSUE WITH MULTIPLE FORD VEHICLES AND MUST BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632035September 9, 2014
STRUCTURE:BODY:DOOR
THE DOOR AJAR WARNING LIGHT CONTINUED TO STAY ON EVEN AFTER CLOSING THE DRIVER SIDE DOOR. WE "GOOGLED" THE SITUATION AND FOUND OUT THAT MANY OWNERS OF FORD EDGE VEHICLES HAVE REPORTED THIS PROBLEM. WE TOOK IT TO A DEALERSHIP TO GET REPAIRED. WE DID HAVE AN EXTENDED WARRANTY, BUT ENDED UP PAYING $150 DIAGNOSTIC FEE. THE TOTAL COST WAS $459.00 (EXTENDED WARRANTY PAID). AFTER READING THE BLOGS ABOUT THIS REPAIR, WE WOULD LIKE TO SEE THIS BE A RECALL FOR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631273September 6, 2014
LATCHES/LOCKS/LINKAGES
THE DRIVER'S SIDE DOOR LATCH ASSEMBLY HAD TO BE REPLACED BECAUSE THE SENSOR ALWAYS INDICATED THE DOOR WAS OPEN, SOUNDING THE CHIME, WHEN THE DOOR WAS CLOSED TIGHT. THE REPAIR CAME TO THE TUNE OF $422.11 FOR A CAR THAT IS ONLY ONE YEAR OLD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630503September 3, 2014
ELECTRICAL SYSTEM
CLOSED THE DRIVERS SIDE DOOR, DOOR AJAR LIGHT CAME ON AND STAYED ON. BEEPER KEPT SOUNDING. DOORS WOULD NOT LOCK. WHEN IGNITION WAS TURNED OFF, LIGHTS (INTERIOR, PARKING, MIRROR LIGHTS STAYED ON. RADIO TURNED OFF WHEN IGNITION SWITCH WAS TURNED OFF. AUTO OPENER DID NOT WORK ON DRIVERS SIDE AND COULD NOT LOCK DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629898September 1, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GET IN, CLOSE DOOR, START FORD EDGE,...DRIVERS DOOR AJAR LIGHTS, WARNS, CHIMES AND FLASHES PUT IN PARK, DRIVERS DOOR OPEN!! INSTANTLY UNLOCKS _A_L_L_ DOORS AND LIGHTS ALL INTERIOR UP THUS REMOVING ALL SAFETY OF LOCKED DOORS FROM UNLAWFUL AND UNSAFE INTRUSION OF OTHERS!!!! WILL NOT CANCEL OR TURN OFF. FURTHERMORE ENTIRE TIME USING EDGE FOR RELIABLE TRANSPORTATION IS RENDERED USELESS----- WHILE DOORS STAY UNLOCKED, CAN BE OPEN ANYTIME! FORD MOTOR COMPANY SHOULD DO SOMETHING QUICK BEFORE A HORRIBLE INCIDENT HAPPENS STARTING A FLOOD OF LAWSUITS FOR ENDANGERING THE OWNERS OF FORD EDGES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629429August 29, 2014
ENGINE, POWER TRAIN
UNDER HARD ACCELERATION OR WIDE OPEN THROTTLE THE INSIDE CABIN OF THE VEHICLE IS OVER COME BY AN EXHAUST LIKE SMELL. THE VEHICLE HAS DONE THIS SINCE IT WAS NEW, THINKING IT WAS FROM THE ENGINE BREAKING IN I NEVER THOUGHT TWICE ABOUT IT. NOW AFTER MORE THAN SIX MONTHS OF HAVING THE VEHICLE AND MORE THAN 8,000 MILES, THIS IS MORE THAN NEW CAR BREAK IN SMELL. THE SMELL OCCURS 100% OF THE TIME UNDER HARD ACCELERATION OR WIDE OPEN THROTTLE, WITH OR WITHOUT THE AC ON OR IN AC RECYCLE MODE. FROM THE FORUMS THAT I HAVE READ, THE OWNERS OF FORD EDGE'S AND FORD EXPLORER'S WITH THE 3.5L V6 ARE EXPERIENCING THE EXACT SAME ISSUE THAT I AM. THE SMELL IS OVERWHELMING TO ALL PASSENGERS THAT RIDE IN THE VEHICLE. THE MAIN CONCERN IS THAT THE SMELL IS DANGEROUS TO BREATH IN AND SECOND THAT IT'S VERY ANNOYING TO SMELL ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628674August 27, 2014
STRUCTURE:BODY:DOOR
WHEN THE DRIVER'S DOOR IS CLOSED THE DISPLAY PANEL SHOWS THE DRIVER'S SIDE DOOR IS OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628764August 27, 2014
ELECTRICAL SYSTEM
SENSOR KEEPS SAYING DRIVERS SIDE DOOR IS OPEN AND THE DOOR IS CLOSED. YOU CAN SLAM THE DOOR HARDER AND IT STILLS BEEPS & SHOWS DOOR IS OPEN!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628299August 26, 2014
ELECTRICAL SYSTEM
THE CENTRAL COMPUTER INDICATES THAT THE DRIVER'S SEAT DOOR IS OPEN WHEN IT IS IN FACT FULLY CLOSED. IT STAYS THAT WAY, NO MATTER HOW MANY TIMES YOU CLOSE THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626775August 20, 2014
SERVICE BRAKES
THE BRAKES STOPPED WORKING ON MY CAR DUE TO A MANUFACTURE ERROR ON THE BRAKE SYSTEM. MANY COMPLAINTS WERE FILLED WITH FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626833August 20, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THE DRIVER'S SIDE DOOR WARNING LIGHT ILLUMINATED ALTHOUGH THE DOOR WAS NOT OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626519August 20, 2014
ELECTRICAL SYSTEM
THE MYTOUCH FEATURE PANEL OCCASSIONALLY LOCKS UP/FREEZES WHEN TRYING TO ACCESS ANY OF THE FEATURES. AMBIENT LIGHTING COLOR CHANGES RANDOMLY. LASTLY, THE VOLUME/ROAD VOLUME ADJUSTMENT DOES NOT WORK AND DID PRIOR TO SYNC UPDATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626484August 19, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
AFTER CLOSING THE DOOR THEN STARTING THE VEHICLE THE "DOOR AJAR" WILL NOT GO OFF WHICH NOTIFIES THE DRIVER TO PUT THE VEHICLE IN PARK. I THINK THIS IS A SAFETY ISSUE AS THE VEHICLE MAY NOT PROTECT THE DRIVER AND PASSENGERS IN THE EVENT AN ACCIDENT OCCURS. I ALSO NOTICED THAT WHEN TURNING THE VEHICLE OFF TO GET GAS OR ETCETERA, IT KEEPS NOTIFYING YOU TO PUT THE VEHICLE IN PARK. I THINK THIS IS DIRECTLY RELATED TO THE DOOR LATCH BEING FAULTY. FORD WANTS $400 TO REPAIR THIS ITEM WHICH I THINK IS A SAFETY ISSUE AND SHOULD BE RECALLED AS MANY EDGE OWNERS ARE EXPERIENCING THE SAME FAULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621747August 12, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14S393000 (SUSPENSION). THE DEALER PERFORMED THE RECALL REPAIR, BUT THE VEHICLE SHOOK, VIBRATED, AND WAS EXTREMELY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,116.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621528August 11, 2014
ELECTRICAL SYSTEM
THIS IS THE ISSUE OF DOOR AJAR LIGHT STAYING 'ON' FOR THE DRIVER SIDE FRONT DOOR. THE DOOR AJAR LIGHT STAYS 'ON' EVEN THOUGH THE DOOR IS PROPERLY SHUT. IT WAS STARTED AS AN INTERMITTENT ISSUE BUT NOW THE WARNING STAYS 'ON' ALL THE TIME AND THE INSTRUMENT CLUSTER SHOWS THE FRONT DRIVER SIDE DOOR STAYS OPEN ALL THE TIME. EVERY TIME I STOP, THE WARNING FOR DOOR AJAR COMES ON. I AM NOT SURE IF THIS IS A SAFETY ISSUE OR NOT BUT INITIALLY EVERY TIME THE WARNING SOUNDS, I USED TO LOOK AT INSTRUMENT PANEL FOR WHAT THE WARNING IS ABOUT BUT NOW I HAVE STARTED TO IGNORE IT. I HOPE I DON'T IGNORE ANY OTHER IMPORTANT WARNINGS THAT ARE RELATED TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618033July 31, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DRIVER DOOR SAYS ITS AJAR BUT ACTUALLY IS NOT, SO IF DRIVING AT NIGHT THE DOME LIGHTS ARE ON WITCH IS DANGEROUS AND THE DOOR LOCKS WILL NOT LOCK IF THE VEHICLE SYSTEM THINKS IT AJAR. I THINK THIS SHOULD BE RECALLED CAUSE IT IS A SAFETY ISSUE #1 DOORS WON'T LOCK. #2 INTERIOR LIGHT WON'T GO OUT IF DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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