Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10678769January 25, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE DOOR SYMBOL WILL APPEAR ON DASH BOARD WAS WELL AS DOOM LIGHTS WILL STAY ON, WILL HAVE TO SHUT DOOR A COUPLE OF TIMES OR TURN THE CAR BACK ON TO RESET. THIS NOW GETTING TO THE POINT THAT THE CAR CANNOT BE LOCKED OR THE DOOM INTERIOR LIGHTS WILL STAY ON AND DRAIN THE BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678541January 23, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER DOOR UNLOCKED AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678259January 22, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I OPENED IT AND PULLED HARDER AND THE ALARM WENT AWAY. WE DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS COLD I CLOSED THE DOOR AND THE ALARM POSTED AGAIN AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES THE ALARM WENT AWAY. WE DROVE THE CAR A FEW MORE DAYS AND THE ALARM WAS POSTING 50 % OF THE TIME. AROUND DECEMBER THE ALARM BEGAN POSTING MOST OF THE TIME, NOW IT POST 100% OF THE TIME EVEN ON THE WARM DAYS. THERE ARE AT LEAST THREE ISSUES WHEN THE ALARM IS ON. 1.THE DOME LIGHTS STAY ON AFTER THE CAR IS TURNED OFF FOR AROUND 20 MINUTES, I'M SURE THIS IS NOT GOOD ON THE BATTERY. 2.THE DOME LIGHTS DO NOT GO OFF WHILE IN REVERSE, THEY ONLY GO OFF AFTER YOU ARE IN DRIVE AND MOVE FORWARD FOR QUITE A FEW FEET. THIS MAKES IT DIFFICULT TO SEE OUT OF THE WINDOWS AFTER DARK. 3.THE DOORS DO NOT LOCK AFTER STARTING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676876January 21, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PASSENGER SIDE DOOR AJAR LIGHT STAYS ON AND THE INTERIOR LIGHTS EVEN WHEN THE DOOR IS SHUT. I HAVE TO SLAM THE DOOR HARD 4-5 TIMES TO GET IT TO GO OFF. WHILE DRIVING DOWN THE ROAD THE LIGHT WILL COME ON AND THE ALERT TO "SHIFT TO PARK". I TOOK IT TO A FORD DEALER WHO CHARGED ME $80 TO SAY THERE WAS NOTHING WRONG. I CAME HOME, KNOWING THIS WASN'T RIGHT AND FOUND NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE. FORD NEEDS TO PLACE A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676438January 19, 2015
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR KEEPS READING DOOR AJAR EVEN THO THE DOOR IS CLOSED. IT HAPPENS NOT ONLY WHEN THE CAR IS OFF AND WE GO TO LOCK IT, BUT WHILE WE ARE DRIVING AS WELL. IN THE MIDDLE OF DRIVING THE CAR WILL BEGIN TO MAKE ALERT SOUNDS, THE LIGHTS WILL COME ON, AND IT WILL ALERT US TO PUT THE CAR INTO PARK. WHEN WE DO PARK AND GO TO LOCK THE CAR, THE DOME LIGHTS STAY ON UNTIL THE TIMER SHUTS THEM OFF BECAUSE IT IS STILL REGISTERING THE DOOR AS AJAR. MY MAIN CONCERN WITH THIS PROBLEM IS THAT WE HAVE A NEWBORN AND THE SAFETY ISSUES WITH DRIVING THIS VEHICLE WHILE ALERTS ARE GOING OFF IS VERY TROUBLESOME. I HAVE SET AN APPOINTMENT UP WITH THE FORD DEALERSHIP TO LOOK AT THE DOOR, BUT AFTER REVIEWING THE GROSS NUMBER OF COMPLAINTS ABOUT THIS SAME ISSUE, IT IS MIND BLOWING TO ME THAT FORD HAS NOT STEPPED UP AND ADDRESSED THIS ISSUE YET. HOW ARE YOU SUPPOSE TO FEEL COMFORTABLE DRIVING IF THE CAR IS CONSTANTLY ALERTING AND TELLING YOU THAT YOUR DRIVER DOOR IS OPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676227January 17, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE SYSTEM IS SHOWING A "DOOR AJAR" ALARM, DRIVERS FRONT DOOR. INITIALLY I THOUGHT IT WAS JUST BECAUSE I DID NOT CLOSE THE DOOR ENOUGH SO I JUST OPENED IT, AND PULLED A LITTLE HARDER AND THE ALARM WENT AWAY. I DROVE THE CAR FOR A FEW DAYS AND ONE MORNING WHEN IT WAS FROSTY I CLOSED THE DOOR AND THE "DOOR AJAR" ALARM POSTED AGAIN. I OPENED THE DOOR AND CLOSED IT SEVERAL TIMES AND THE ALARM WENT AWAY. FROM THIS I THOUGHT THE STRIKER NEEDED TO BE ADJUSTED, I THOUGHT, "HOW IS IT POSSIBLE THAT THE DOOR SWITCH COULD HAVE FAILED ON A VEHICLE THAT IS ONLY 1.5 YEARS OLD?". I DROVE THE CAR FOR A FEW MORE DAYS AND AT THIS POINT THE ALARM WAS POSTING ABOUT 50% OF THE TIME. AROUND THE BEGINNING OF DECEMBER THE ALARM BEGAN POSTING ALL THE TIME. NOW, IT POSTS NEARLY 95% OF THE TIME WITH ONLY A FEW TIMES WHERE IT DOES NOT. THE ISSUE WITH THIS ALARM IS TWOFOLD: 1) IT KEEPS THE DOME LIGHTS ON BECAUSE THE SYSTEM DOES NOT SEE THAT THE DOOR IS CLOSED WHEN YOU GET OUT OF THE CAR AND LOCK IT, THUS THE TIMER MUST TIME OUT (AROUND 20 MINUTES) AND THE LIGHTS TURN OFF. 2) THIS PREVENTS THE DOORS FROM BEING LOCKED WHILE DRIVING. THE LAST ONE IS THE ONE THAT I HAVE A PROBLEM WITH BECAUSE THIS, TO ME, IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672353January 14, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR SENSOR WENT ON. WHEN THAT GOES ON WHEN BACKING UP YOU CAN'T SEE BECAUSE THE DOME LIGHTS STAYS ON CAUSING A DANGEROUS SITUATION. IT CREATES A GLARE MAKING IT HARD TO SEE WHAT IS BEHIND YOU. THE DOME LIGHT WILL FINALLY SHUT OFF WHEN YOU GO FORWARD WHEN A CERTAIN SPEED IS MEET. ALSO WHEN THE DOME LIGHT IS ON BECAUSE OF THE SENSOR IT WILL NOT LOCK THE DOOR. THIS SENSOR ON MY CAR WAS CLEANED ON 7/31/14 BY A FORD DEALER. THIS ONLY LASTED ABOUT SIX MONTH AND I JUST HAD IT THE DOOR LATCH REPLACED ON 1/13/15 BECAUSE OF THE SAME PROBLEM. RECENTLY I WAS STUCK IN TRAFFIC BECAUSE A SNOW STORM IN WHICH IT TOOK ME 2-1/2 HOURS TO GET HOME. MY TYPICAL COMMUTE HOME IS 45 MINUTES. WHILE I WAS IN TRAFFIC 5:00 PM ON 1/8/15 THE DOOR AJAR SENSOR CAME ON. THE TRAFFIC WAS MOVING SLOW, MY DOME LIGHT CAME ON AND STAYED ON FOR OVER AN HOUR WHICH CREATING A GLARE WHILE DRIVING. IT WOULD NEVER SHUT OFF BECAUSE I NEVER REACHED THE FORWARD SPEED FAST ENOUGH TO TURN IT OFF, ALSO EVERY TIME I LET MY FOOT OFF THE BREAK A BELL WOULD SOUND. I HAVE SPOKEN TO OUR LOCAL FORD DEALER AND THEY SAID THEY CAN'T DO ANYTHING ABOUT THIS UNTIL FORD ISSUES A RECALL. IT IS DOCUMENTED ALL OVER THE INTERNET THAT THIS IS A COMMON PROBLEM WITH FORD EDGES. I FEEL THAT WITH THE GLARE CAUSED BY THE DOME LIGHT STAYING ON CREATES A HAZARD TO BOTH ME AND MY FAMILY AND FORD SHOULD HAVE THE RESPONSIBILITY TO DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671917January 12, 2015
WHEELS
THREE OF THE FOUR WHEELS HAVE THE CHROME-PLATING PEELING AWAY. VERY SHARP EDGES WHERE PEELING. SOME WHEELS WORSE THAN ANOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671202January 8, 2015
ENGINE, VEHICLE SPEED CONTROL
AT LEAST FIVE SEPARATE TIMES, WHILE DRIVING AT HIGH RATES OF SPEED, MY 2013 FORD EDGE WILL BEGIN TO HESITATE AND SHUDDER. THE CHECK ENGINE LIGHT BEGINS TO FLASH AND THEN THE VEHICLE SUDDENLY LOSES POWER. I CAN BARELY KEEP THE VEHICLE GOING AT ABOUT 20 MILES AN HOUR. I CAN GENERALLY COAST TO THE SIDE OF THE ROAD OR FREEWAY. I HAVE TO TURN OFF THE VEHICLE AND LET IT SIT FOR SEVERAL MINUTES BEFORE I CAN TURN IT BACK ON AND RESTORE POWER TO DRIVE IT. IT IS STILL UNDER WARRANTY. I HAVE HAD THE VEHICLE INTO THE FORD DEALER SERVICE THREE TIMES FOR THIS PROBLEM. THEY CANNOT DIAGNOSE AND REPLICATE THE PROBLEM. DESPITE THE CHECK ENGINE LIGHT BEING ON, THE COMPUTER IS THROWING NO ERROR MESSAGES. THIS IS A VERY UNSAFE AND SCARY SITUATION. I REFUSE TO DRIVE THE VEHICLE AGAIN. TO DO SO WOULD PUT MYSELF IN DANGER, MY PASSENGERS AND OTHER DRIVERS IN DANGER. I HAVE APPLIED TO FORD MOTOR COMPANY FOR A BUY BACK UNDER THEIR "REACQUISITION PROGRAM" BUT WAS TOLD ON JANUARY 8, 2015 THAT THE VEHICLE DOES NOT QUALIFY UNDER CALIFORNIA LEMON LAW. I WAS GIVEN NO EXPLANATION OR OPPORTUNITY TO DISCUSS THIS DECISION WITH FORD. MY PROBLEM SOUNDS VERY SIMILAR TO WHAT IS DESCRIBED IN THIS ARTICLE, ALTHOUGH MY EDGE IS A 4-CYLINDER WITH AN ECO-BOOST ENGINE. HTTP://WWW.THECARCONNECTION.COM/NEWS/1084213_FORD-OWNERS-FILE-LAWSUIT-CLAIM-ECOBOOST-ENGINE-LOSES-POWER-DURING-ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671145January 8, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVERS DOOR READING DOOR AJAR WHEN THE DOOR IS NOT AJAR. OPENED AND CLOSED MULTIPLE TIMES AND SENSOR WILL STILL NOT READ THAT DOOR IS CLOSED SOMETIMES. CAN BE DRIVING DOWN THE ROAD WHEN DOOR IS OBVIOUSLY CLOSED AND SENSOR WILL START ALARMING AND DOME LIGHT COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670346January 6, 2015
EXTERIOR LIGHTING
DOOR AJAR SIGN COMES ON DUE TO SENSOR FAILURE ON DRIVER DOOR WHICH TURNS LIGHTS ON IN VEHICLE AND "SHIFT TO PARK" NOTICE COMES UP WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670293January 5, 2015
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR LIGHT IS COMING ON WHILE DRIVING. DOORS WILL NOT LOCK WITH THIS ON WHICH IS A SAFETY HAZARD. DOOR AJAR LIGHT CONTINUES TO COME ON AND THE ALERT CHIME SOUNDS. I HAVE NOT TAKEN THIS VEHICLE IN FOR SERVICE FOR THIS ISSUE DUE TO THE NUMEROUS COMPLAINTS I HAVE READ AND FORD NOT TAKING CARE OF THE COST TO REPAIR THIS ISSUE. I FEEL THAT FORD SHOULD COVER THIS SINCE IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669887January 3, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER DOOR LATCH SENSOR DOES NOT RECOGNIZE THAT DOOR IS CLOSED. STARTED AS INTERMITTENT PROBLEM NOW ALARM IS ON ALL THE TIME. CAN HEAR SWITCH CLICK WHEN MANUALLY OPERATED BUT DOOR AJAR ALARM WILL NOT GO OUT. THIS PREVENTS VARIOUS OTHER THINGS FROM OPERATING PROPERLY INCLUDING SAFETY FEATURES. THIS IS OBVIOUSLY A DEFECTIVE PART THAT FORD HAS INSTALLED IN MANY OF THEIR VEHICLES. EVERY WHERE I TURN THERE ARE PEOPLE COMPLAINING ABOUT THIS SAME PROBLEM. MOST OF THESE CARS ARE NOT EVEN 2 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669220December 31, 2014
UNKNOWN OR OTHER
DRIVER DOOR IS ALWAYS AJAR ON THE DASH PANEL. THIS CAUSES THE DOORS NOT TO LOCK WHEN INSIDE THE CAR AND IS VERY ANNOYING WHEN IT DINGS/RINGS EVERYTIME YOU TAKE YOUR FOOT OFF THE BRAKE. I BELIEVE IT IS THE SENSOR AND I AM NOT WILLING TO PAY $150.00 AT THE DEALERSHIP JUST TO FIND OUT WHAT IT IS AND THEN PAY TO HAVE IT FIXED. THE CAR IS NOT THAT OLD AND SHOULD BE FIXED FOR FREE. WHILE RESEARCHING ON THE INTERNET, THIS IS A COMMON PROBLEM WITH MY MAKE AND MODEL OF CAR. VERY DISAPPOINTING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669062December 30, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR AJAR WHEN THE DOOR IS POSITIVELY SHUT. NUMEROUS ATTEMPTS TO SHUT THE DOOR FAIL TO TURN OFF INTERIOR LAMPS AND LIGHT ON INSTRUMENT PANEL. THIS CREATES A DANGEROUS SITUATION SINCE I CAN NOT DEPICT THE DIFFERENCE BETWEEN A FAULTY SWITCH OR MY CHILD ACTUALLY OPENING ONE OF THE VEHICLE DOORS. FROM THE NUMEROUS COMPLAINTS ON THIS ISSUE I AM APPALLED AT THE LACK OF RESPONSE FROM FORD AND THE NTSB. DO CHILDREN HAVE TO LOSE THEIR LIVES BEFORE A RECALL IS INITIATED? SHAME ON YOU! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668884December 29, 2014
ELECTRICAL SYSTEM
DRIVER SIDE DOOR SAYS IT'S NOT CLOSED AND LIGHTS STAYS ON IN DASH SAYING DOOR IS AJAR, BELL RINGS AND INTERIOR LIGHTS WON'T GO OFF, AFTER SEVERAL TIMES OF SLAMMING THE LIGHT GOES OUT. IT'S SOMETHING TO DO WITH THE LOCK SENSOR, BUT FORD HAS NOT RECALLED IT. I TRIED SPRAYING WD- 40 IN LOCK AREA REALLY DIDN'T HELP IT . WAS TOLD IT WOULD COST 300.00-500.00 TO REPAIR. COME ON FORD?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668601December 28, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
WHEN CLOSE DOOR IT SAYS DOOR AJAR AND DOOR AJAR COMES ON AND DOME LIGHT STAYS ON. THIS HAPPENS ABOUT 60 PERCENT OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667956December 23, 2014
ELECTRICAL SYSTEM, ENGINE
DRIVERS DOOR IS CLOSED BUT THE DOOR AJAR LIGHT AND THE INTERIOR LIGHTS STAY ON. SOME TIME TURNS ON WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667684December 22, 2014
STRUCTURE:BODY:DOOR
THE DRIVER SIDE DOOR SENSOR WILL NOT RECOGNIZE THE DOOR IS SHUT. THIS IS CAUSING THE INTERIOR LIGHTS TO REMAIN ON DURING THE NIGHT TIME AND THE DOORS CANNOT LOCK. MY CHILD IS ABLE TO OPEN THE DOOR WHILE MOVING CAUSING A MAJOR SAFETY ISSUE. FORD IS AWARE OF THE PROBLEM WHEN WE TOOK IT IN AND KNOWS THIS IS A DEFECT, BUT WILL NOT ADDRESS THE ISSUE. THE REQUIRE US TO PAY 300-500 DOLLARS TO FIX. PLEASE MAKE THEM RECALL THIS FOR THE SAFETY OF THE CHILDREN IN THE BACK SEAT. I WILL BE CONTACTING MY LAWYER TO SEE WHAT FURTHER STEPS WE CAN TAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667029December 18, 2014
ELECTRICAL SYSTEM
"DOOR AJAR" LIGHT WILL NOT GO OFF AND INTERIOR LIGHTS AND PANEL LIGHT LIGHTS WILL NOT GO OFF AFTER DOOR IS SHUT AND LOCKED. HAVE TO REOPEN DOOR AND START ENGINE, OPEN AND CLOSE DRIVER DOOR SEVERAL ITEMS TO GET INTERIOR LIGHTS, PANEL LIGHTS AND "DOOR AJAR" LIGHT TO GO OFF. ONLY HAPPENS WITH DRIVER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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