Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10691032February 27, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2013 EDGE IS NEW WITHIN THE PAST 2 YEARS AND IT IS CURRENTLY UNDER LEASE. THE DOOR AJAR NOTIFICATION IS BEING TRIGGERED CONSTANTLY WHICH IN TURN AFFECTS OTHER MECHANISMS OR ELECTRICAL SYSTEMS IN THE CAR. THE INABILITY FOR THE DRIVER SIDE DOOR TO CLOSE TRIGGERS CAB LIGHTS, THE DOOR AJAR LIGHTS, AND THE LOCKING OF DOORS. THESE ISSUES CAN OCCUR WHILE STATIONARY/PARKING AND AT VARIOUS SPEEDS WHILE DRIVING...AT NIGHT AND DURING THE DAY. THE CAB LIGHT BEING ON AT NIGHT IS THE MOST DANGEROUS FROM A DRIVING STANDPOINT, BECAUSE IT AFFECTS VISIBILITY TO A POINT OF WANTING TO TRY AND OPEN AND SHUT IT AT HIGH SPEEDS. I DON'T KNOW IF HAVING THE CAB LIGHT ON WHILE IT IS PARKED IS ENOUGH TO DRAIN THE BATTERY OR EVEN HOW LONG THE CAB LIGHT EVEN STAYS ON, BUT UNFORTUNATELY I'M GOING TO PROBABLY LEARN THIS THE HARD WAY AND BE STRANDED. ALSO, THERE IS DEFINITELY A RISK OF HAVING ITEMS STOLEN FROM MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691035February 27, 2015
ENGINE, STEERING, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2013 FORD EDGE LOST ALL POWER IN A TURN. THE ENGINE SHUT DOWN, THE LOW OIL LIGHT CAME ON AND I HAD A HARD TIME STEERING THE CAR DUE TO THE LOST OF POWER AND THE CAR STILL IN DRIVE. FORTUNATELY NO ONE WAS BEHIND ME OR IN FRONT OF ME AT THE TIME. UPON READING SEVERAL FORUMS ON THIS PROBLEM I FIND THAT I'M NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM AS IT APPEARS THIS PROBLEM HAS BEEN HAPPENING FOR YEARS. WHAT DOES IT TAKE TO GET A RECALL ON THIS PROBLEM, A FATAL ACCIDENT? I'LL BE TAKING MY CAR TO THE DEALER SINCE I DRIVE IN TRAFFIC EVERY DAY AND I CAN'T AFFORD THIS TO HAPPEN IN THAT CONDITION, BUT IT SOUNDS LIKE THE DEALER WON'T DO ANYTHING ABOUT THE PROBLEM AS PER PREVIOUS POSTS INDICATE SUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691084February 27, 2015
AIR BAGS
PURCHASED A CAR FROM : PLATINUM AUTO GROUP, INC. 29300 GODDARD RD. ROMULUS, MI 48174 PHONE- 313-205-4844 PLATINUM AUTO SPECIALIZES IN BUYING, REPAIRING AND SELLING WRECKED REBUILT USED CARS.THE CAR HAD BEEN IN AN ACCIDENT AND WAS REPAIRED AS WE WERE TOLD WE TOOK THE CAR TO GET LOOKED OVER AFTER WE RECEIVED IT. OUR FORD MECHANIC ADVISED US THE PASSENGER AIR BAG HAD NOT BEEN PROPERLY FIXED AND THAT HE WAS NOT SURE IF IT WOULD OPERATE PROPERLY AND IF IT WOULD, EVEN IF IT WOULD BE SAFE. THE HOLE IN THE DASH CAUSED BY THE PREVIOUS ACCIDENT HAD BEEN PATCHED WITH A RUBBER FLOOR MAT AND NOT TO FORD MOTOR SPECS. WHEN WE CONFRONTED THE DEALER ABOUT THE PATCH JOB WE WERE TOLD IT WAS " A CUSTOM MADE AIR BAG COVER, WE USE THEM ALL THE TIME" HE SAID. DEALER FINALLY AGREED TO REPAIR AIR BAG AS WELL AS OTHER ITEMS ON THE CAR. WE GOT THE RUN AROUND FOR SEVERAL MONTHS, DEALER TOLD US THEY WOULD FIX IT AND NEVER HAVE. WE NOW HAVE A CAR THAT WE CAN'T DRIVE AS IT IS NOT SAFE AND WILL NOT PASS NEBRASKA SAFETY INSPECTION AS IT SITS. I HAVE PICTURES OF THE DASH FOR REVIEW. I WOULD LIKE TO BE CONTACTED BY YOUR AGENCY AS TO A RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691196February 27, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING DOOR AJAR WARNING LIGHT COMES ON WHEN THE DOOR IS NOT AJAR. WHEN THIS HAPPENS YOU CAN'T LOCK THE DOORS AND THE OVERHEAD LIGHTS STAY ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND IS A SAFETY HAZARD TO OCCUPANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690627February 25, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT CONTINUALLY COME ON, WHICH RESULTS IN A WARNING LIGHT, DOORS WON'T LOCK, CAN SET THE ALARM WHEN PARKED. THE DOOR (DRIVER SIDE DOOR) IS CLEARLY CLOSED. THIS IS THE SECOND FORD EDGE (PREVIOUS WAS A 2011 MODEL) THAT HAS HAD THE EXACT SAME PROBLEM. CLEARLY A TREND AND A DESIGN FLAW. PREVIOUS SWITCH WENT BAD AT JUST UNDER 40,000 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683797February 17, 2015
ELECTRICAL SYSTEM
DOOR ADJAR SWITCH DOESN'T WORK. INTERIOR LIGHTS STAY ON DRAINING THE BATTERY, CANNOT LOCK DOORS ANYTHING! THIS IS A MAJOR PROBLEM WITH ALL OF THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682752February 11, 2015
ELECTRICAL SYSTEM
DRIVER'S DOOR OPEN REMAINS ON WHEN DOOR IS CLOSED. WARNING SOUND COMES ON WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682675February 10, 2015
ELECTRICAL SYSTEM
DRIVER'S DOOR OPEN LIGHT COMES ON WHEN DOOR IS CLOSED. THIS HAPPENS VERY OFTEN AND CAUSES INTERIOR LIGHT TO STAY ON. WARNING LIGHT "SHIFT TO PARK" AND WARNING SOUND COMES ON WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682240February 9, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682249February 9, 2015
ELECTRICAL SYSTEM
THE DRIVER'S DOOR SENSOR INDICATES THAT THE DOOR IS AJAR WHEN IT IS CLOSED AND WILL NOT TURN OFF UNTIL THE DOOR IS REPEATEDLY SLAMMED. THE INTERIOR DOME LIGHT WILL NOT TURN OFF AND THE ELECTRONIC CHIME WILL CONTINUE TO SOUND UNTIL THE SENSOR IS ACKNOWLEDGED OR THE DOOR IS SLAMMED UNTIL THE SENSOR TURNS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681653February 6, 2015
ELECTRICAL SYSTEM
THE DRIVERS DOOR AJAR SWITCH GIVES FALSE AJAR INDICATIONS. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH IS A NIGHT TIME DRIVING SAFETY HAZARD. THE FALSE READING PREVENTS THE DRIVER FOR SEEING ANY VALID AJAR SITUATIONS. WITH THE DOME LIGHTS ON, CREATES AN UNSAFE ENVIRONMENTS WHEN SITTING IN THE CAR AT NIGHT IN A PUBLIC AREA. THE DOORS WILL NOT LOCK WHEN SITTING IN THE CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681578February 5, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
SENSOR IN DRIVERS DOOR LATCH SENDS MESSAGE TO DASH PANEL "DOOR AJAR". THIS RESULTS IN A WARNING BELL EVERY TIME CAR STARTS FROM COMPLETE STOP. WE ARE CONCERNED THERE MIGHT BE SOMETHING ELSE WRONG & WE WOULDN'T NOTICE THE WARNING AS IT HAPPENS SO OFTEN AS WE DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681592February 5, 2015
STRUCTURE:BODY:DOOR
THE DRIVER DOOR AJAR SENSOR IS ALWAYS ON EVEN WHEN I CLOSE THE DOOR. THE DRIVE DOOR AJAR SENSOR NEVER GOES OFF. IT CAUSES THE LIGHTS TO COME ON WHILE I AM DRIVING, IT WILL NOT LET ME LOCK THE DOORS WHILE I AM INSIDE THE CAR AS WELL AS THE LIGHTS STAY ON FOR OVER 5 MINUTES WHEN I TRY TO LOCK THE CAR AFTER I GET OUT. THIS IS DRAINING MY BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681034February 3, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
DRIVERS DOOR LATCH FAULTY. CAUSES "DOOR AJAR" AND "SHIFT TO PARK" WARNING LIGHTS EVEN THOUGH DOOR COMPLETELY SHUT. IGNORING THE WARNING LIGHT IS DANGEROUS. UNDER WARRANTY FORD'S PROCEDURE IS STILL TO ONLY CLEAN THE CONTACTS AND NOT REPLACE THE UNIT. THIS FAULT OCCURRED AGAIN AFTER THEY CLEANED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680606February 2, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR SENSOR MALFUNCTIONING AND INTERIOR LIGHT STAYS ON AND DOOR IS FULLY CLOSED ONLY HAVE 41,000 TO OPEN AND CLOSE TOO MANY TIMES FOR IT TO GO OUT AND IF THAT EVEN WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680380February 1, 2015
ENGINE
THERE WERE TWO INCIDENTS INVOLVING LOSS OF ENGINE POWER WHILE ACCELERATING IN TRAFFIC. I DO NOT HAVE THE DATE OF THE FIRST OCCURRENCE, BUT IT WAS APPROXIMATELY ONE MONTH BEFORE THE SECOND OCCURRENCE. BOTH TIMES, AS I WAS ACCELERATING FROM A STOP LIGHT, THE ENGINE WAS STILL RUNNING, BUT HAD NO POWER AND I DRIFTED TO A STOP. THE WARNING MESSAGE LIGHT WAS A PICTURE OF A WRENCH. THE FIRST OCCURRENCE WAS ON A TWO-LANE ROAD WITH DEEP DITCHES ON BOTH SIDES, AND THERE WAS NO OTHER PLACE TO STOP BUT IN THE MIDDLE OF THE ROAD. FORTUNATELY, CARS BEHIND ME STOPPED IN TIME. THE SECOND TIME, I WAS ACCELERATING UP A HILL ON A FOUR-LANE ROAD WITH MIDDLE TURN LANE. I WAS ABLE TO DRIFT TO THE TURN LANE AND STOP THERE. WHEN I RESTARTED THE CAR BOTH TIMES, POWER WAS RESTORED. THE FIRST TIME THIS HAPPENED, WE TOOK THE CAR TO A REPAIR SHOP THE FOLLOWING DAY. THERE WERE NO CODES, BUT FROM THE WARNING LIGHT, THEY THOUGHT IT WAS THE THROTTLE BODY. ON THE SECOND OCCURRENCE, MY HUSBAND AND I IMMEDIATELY DROVE TO AN AUTO PARTS STORE. THEY WERE ABLE TO READ A CODE AND IT WAS TROUBLE CODE P2111, THROTTLE ACTUATOR "A" CONTROL SYSTEM - STUCK OPEN. THE FORD DEALER INDICATED THERE WERE NO RECALLS ON THIS PROBLEM AND THEY WERE NOT AWARE OF ANY ISSUES. BOTH TIMES, IT WAS A FRIGHTENING AND DANGEROUS SITUATION THAT COULD HAVE INVOLVED INJURIES, IF THE CAR(S) FOLLOWING REAR-ENDED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679206January 27, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE "DRIVERS DOOR AJAR" WARNING LIGHT ILLUMINATED SPORADICALLY. AS A RESULT, THE VEHICLES WARNING CHIMES WOULD INTERMITTENTLY ACTIVATED, THE MAP LIGHTS IN THE VEHICLE WOULD STAY LIT, AND THE DOORS WOULD NOT LOCK ON THEIR OWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 114,651.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678888January 26, 2015
STRUCTURE
DOOR AJAR WARNING (ON SCREEN AS WELL AS REPEATED BELL NOISE) CAME ON WHILE I WAS ON A 2 LANE ROAD WITH NO SHOULDERS AVAILABLE DUE TO SNOW ALONGSIDE ROAD. I WAS FORCED TO STOP IN MIDDLE OF ROAD TO OPEN AND CLOSE DOOR REPEATEDLY TO TURN OFF DOOR AJAR. IT FELT LIKE DOOR WAS CLOSED BUT SENSOR KEPT INDICATING IT WAS OPEN. PROBLEM ABATED FOR A FEW DAYS BUT HAS COME BACK NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678936January 26, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT WARNING COMES ON AS WELL AS THE INTERIOR MAP LIGHTS, THE DOOR HAS TO BE SLAMMED A NUMBER OF TIMES BEFORE THE WARNING GOES OFF AND THE LIGHTS GO OFF. IN ADDITION WHEN EXITING THE CAR IT CAN NOT BE LOCKED UNTIL YOU SLAM THE DOOR MORE THEN ONCE TO SHUT OFF THE ALERT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679052January 26, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
MY DOOR SENSOR ON MY DRIVER'S SIDE CONTINUES TO ALERT ME THAT IT'S OPEN, WHEN IT ISN'T. THIS CAUSES MY DOME LIGHT TO STAY ON AND ALL MY DOORS NOT TO LOCK. I HAVE TO SLAM MY DOOR HARD MULTIPLE TIMES TO GET IT TO GO OFF, OR JUST DRIVE WITH IT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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