Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10713266April 27, 2015
ELECTRICAL SYSTEM, POWER TRAIN
MY LEFT REAR DOOR STAYS AJAR WHICH KEEPS THE LIGHTS ON WHICH KILLS MY BATTERY. ALSO WHEN I'M IN PARK MY DRIVE TRACTION CONTROL LIGHT TURNS OFF AND ON. AS A FORD CUSTOMER I WISH THEY WOULD RECALL THESE DEFECTS SO I WOULDN'T HAVE TO PAY FOR PARTS OUT OF MY OWN POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712988April 26, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR HAS A DOOR AJAR ALARM WHEN DOOR IS CLOSED TIGHTLY . LIGHTS STAY ON AND DOORS DO NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712821April 25, 2015
ELECTRICAL SYSTEM
BOUGHT THIS EDGE AND IN LESS THAN A MONTH LATER THE "DOOR AJAR" LIGHT STARTING COMING ON. ALMOST A YEAR LATER AND STILL NOTHING HAS WORKED IN FIXING IT. DEALER WANTS $400 TO FIX SOMETHING THAT SHOULD BE RECALLED BY FORD. MAJOR SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS WHEN YOU HAVE THIS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712743April 24, 2015
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR AJAR INDICATOR LIGHTS WHEN THE DRIVER SIDE DOOR IS CLOSED. AFTER SEVERAL ATTEMPTS AT OPENING AND CLOSING THE DOOR, THE INDICATOR SHUTS OFF. THE DOME LIGHT STAYS ON UNTIL THE INDICATOR SHUTS OFF. THE INDICATOR HAS COME ON WHILE DRIVING, CAUSING THE DOME LIGHT TO COME ON AND THE DOOR LOCKS TO UNLOCK. THIS SITUATION HAS IMPAIRED MY VISIBILITY DURING NIGHT TIME DRIVING. THE DOME LIGHT WILL DRAW DOWN THE BATTERY IF YOU ARE NOT AWARE THAT IT IS ON WHEN LEAVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712154April 22, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE SENSOR ON THE DRIVER'S SIDE DOOR TO DETECT DOOR CLOSURE MALFUNCTIONS REPEATEDLY AND DOES NOT REGISTER THAT THE DOOR IS CLOSED EVEN IF THE DOOR LATCH IS IN PROPER POSITION. THIS CREATES A SIGNIFICANT SAFETY HAZARD IN THAT THE DOORS CANNOT BE FULLY LOCKED (SIGNIFICANT CRASH SAFETY RISK) WHILE DRIVING OR STOPPED AT A STOPLIGHT (PERSONAL SECURITY RISK, REMAINS ABLE TO OPEN DOOR FROM THE EXTERIOR). THIS IS A RECURRENT PROBLEM AND FROM ENCOUNTERS WITH OTHER OWNERS, THIS IS CONSISTENT ACROSS THESE VEHICLES AND RECURS EVEN IF THE PART IF REPLACED. THIS IS IN VALIDATION OF FMVSS NO. 206 REQUIREMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712304April 22, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT 3 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A VEHICLE AND INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10712010April 21, 2015
UNKNOWN OR OTHER
DOOR LATCH DRIVER DOOR NEED TO REPLACE $415.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711833April 20, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED THE INTERIOR DOME LIGHTS WILL NOT GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706454April 18, 2015
STRUCTURE:BODY:DOOR
WHEN THE DRIVER'S DOOR IS CLOSED THE DOOR AJAR SENSOR REMAINS ON ALTHOUGH THE DOOR IS DEFINITELY CLOSED. THE DOOR HAS TO BE SLAMMED SHUT ANYWHERE FROM 3-7 TIMES BEFORE THE DOOR AJAR SENSOR SHUTS OFF. AT TIMES IT SHUTS OFF AND WHILE DRIVING IT COMES BACK ON. IF THE SENSOR REMAINS ON THE DOORS WILL NOT AUTOMATICALLY LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705955April 15, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IT STARTED OVER THE PAST FEW WEEKS. START THE CAR AND THE DOOR AJAR LIGHT COMES ON AND STAYS ON REGARDLESS IS I OPEN AND CLOSE THE DOOR HARDER. PUT THE CAR IN GEAR AND YOU HAVE THE WARNING LIGHTS TO PUT THE CAR IN PARK. THE DOOR LOCKS WILL NOT LOCK DURING ONE OF THESE EPISODES AND THE DOME LIGHTS STAY ON. I ALSO LOCK MY CAR DOORS AT NIGHT ONLY TO FIND THAT THEY HAVE UNLOCKED THEMSELVES DURING THE NIGHT AND MY HEADS LIGHTS HAVE TURNED ON AS WELL. THIS HAS HAPPENED ABOUT 6 TIMES. NOT VERY HAPPY RIGHT NOW!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705635April 14, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER STARTING THE VEHICLE, THE DOOR AJAR AND SHIFT INTO PARK WARNING INDICATORS ILLUMINATED AND THE DOOR CHIME INDICATOR SOUNDED AFTER ALL OF THE DOORS WERE CLOSED. THE INTERIOR LIGHTS REMAINED ILLUMINATED THE ENTIRE TIME. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS AND SWITCH IN THE DRIVER'S DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705470April 13, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
BOUGHT MY CAR IN FEBRUARY OF 2014. (WE WERE THE 2ND OWNERS. NOT SURE IF PREVIOUS OWNERS EXPERIENCED TROUBLE BEFORE THEY TRADED THE CAR IN.) ALMOST IMMEDIATELY WE STARTED HAVING ISSUES WITH "DOOR AJAR" LIGHTS STAYING ON WHICH CAUSED THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING DOWN THE ROAD. IT ALSO DOESN'T ALLOW THE DOORS TO LOCK THEMSELVES AUTOMATICALLY WHEN DRIVING. WE HAD SENSORS REPLACED BY FORD ON BOTH FRONT DOORS AFTER A LOT OF BACK AND FORTH WITH THEM LAST YEAR. NOW WE ARE HAVING TROUBLE WITH A SENSOR ON ONE OF THE BACK DOORS THAT'S CAUSING ALL THE SAME PROBLEMS AS LAST TIME ONLY THIS TIME WE ARE ALSO HAVING TROUBLE WITH INTERIOR LIGHTS COMING ON AND GOING OFF ON THEIR OWN WHILE THE CAR IS SITTING PARKED. NOBODY LIKES A DEAD BATTERY. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. RIGHT NOW THIS IS A WARRANTY ISSUE FOR ME BUT WILL EVENTUALLY COST AROUND $500 A POP TO FIX AND MORE IMPORTANTLY IT POSES A SAFETY ISSUE FOR THE CHILDREN RIDING IN MY CAR IF THEIR DOOR DOESN'T LATCH PROPERLY & I DON'T KNOW IT BECAUSE I ASSUME IT'S JUST THE SENSOR ACTING UP AGAIN. PLEASE HELP GET THIS SENSOR RECALLED. FORD HAS NO INTENTION OF DOING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704904April 10, 2015
STRUCTURE:BODY:DOOR
DRIVER'S DOOR IS SHUT TIGHTLY, BUT "DRIVER DOOR AJAR" LIGHT KEEPS COMING UP INTERMITTENTLY. ALSO, DOME LIGHTS STAY ON AND WARNING SOUNDS. STARTED OFF OCCASIONALLY DOING THIS, NOW IS DOING PRACTICALLY EVERY TIME YOU GO TO START THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704726April 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THAT ALL THE AUTOMATIC LOCKS WERE UNLOCKED, THE CHIME SOUNDED, AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704163April 7, 2015
STRUCTURE:BODY
THE DRIVER DOOR LATCH IS GETTING REPLACED AS IT TELLS US THAT THE DOOR IS OPEN WHEN IT IS NOT. I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY HAVE SEEN THIS HAPPEN IN A LOT OF FORD EDGE'S. IT IS COSTING ME $350.00 AND I WOULD LIKE MY MONEY BACK FROM FORD. I DON'T BELIEVE THAT A 2013 SHOULD BE HAVING THOSE KIND OF ISSUES AND FORD SHOULD FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703904April 6, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE STATES THAT DRIVERS DOOR IS AJAR WHEN IT IS CLOSED. MULTIPLE TIMES IT WILL NOT RECOGNIZE IT IS CLOSED AND DOORS WILL NOT LOCK AND INTERIOR LIGHTS STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704004April 6, 2015
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704051April 6, 2015
UNKNOWN OR OTHER
THE "DRIVER DOOR AJAR" LIGHT WILL NOT GO OFF. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON, THE WARNING CHIME TO RING AND THE DOORS WILL NOT STAY LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702754March 30, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR SENSOR COMES ON ANYTIME THE DOOR IS OPEN AND THE KEY IS IN THE IGNITION. BEFORE THE ABOVE DATE THE SENSOR WENT OFF AS SOON AS YOU SHUT THE DOOR. NOW IT IS ON ALL THE TIME UNLESS I OPEN AND SHUT THE DOOR 5 - 20 TIMES TO GET IT TO GO OFF. IT WILL NOT ALLOW ME TO LOCK THE DOORS WITH IT ON. THE DOME LIGHT WON'T GO OFF AND MANY TIMES I AM FORCED TO DRIVE TO WORK WITH IT STILL ON BECAUSE I CAN'T BE LATE FOR WORK SITTING AT HOME OPENING AND CLOSING MY DOOR OVER AND OVER AGAIN. MY SON HAS A 2011 FORD EDGE AND MY FRIEND HAS A 2006 FORD EDGE ALL WITH THE SAME PROBLEM. HOW LONG IS THIS GOING TO GO ON BEFORE SOMEONE MAKES FORD FIX THIS PROBLEM FOR EVERYONE?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701906March 26, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, ALL OF THE INTERIOR LIGHTS WERE ON AND THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED AND CLOSED THE DRIVER SIDE DOOR SEVERAL TIMES; HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE LIGHTS REMAINED ON AND THE DOOR CHIME REMAINED ON WHILE DRIVING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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