Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10722492May 31, 2015
UNKNOWN OR OTHER
DRIVERS DOOR ALARM KEEPS GOING OFF AFTER SHUTTING DOOR. CAR WON'T LOCK. HAVE TO SLAM DOOR SEVERAL TIMES BEFORE IT GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722530May 31, 2015
UNKNOWN OR OTHER
THE DOOR AJAR ALARM SOUNDS WHEN THE DRIVER DOOR IS SHUT. AT FIRST I COULD OPEN AND CLOSE THE DOOR (SOMETIMES NUMEROUS TIMES) AND IT WOULD GO OFF. NOW IT STAYS ON ALL THE TIME. THE DOORS WILL NOT LOCK AND THE OVERHEAD LIGHT COMES ON SOMETIMES. I FEEL THIS IS A SAFETY HAZARD THAT FORD SHOULD RECALL AND REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722392May 30, 2015
POWER TRAIN
I WAS DRIVING MY FORD EDGE 2013 ABOUT 35 MPH WHEN SUDDENLY THE ENGINE LOST IT'S POWER TO IDLE, LUCKILY I WAS IN A RURAL ROAD AND I WAS ABLE TO STOP THE CAR IN THE SIDE OF THE ROAD, IN THE FRONT PANEL A YELLOW WRENCH SYMBOL WITH NO MESSAGE APPEARS, I TURN OFF THE ENGINE AND WAIT ABOUT 30 SECONDS THEN I STARTED IT BACK AGAIN AND CONTINUE MY WAY WITHOUT ANY PROBLEM, THE NEXT DAY (YESTERDAY NIGHT) I EXPERIENCE THE SAME PROBLEM BUT THIS TIME ENTERING IN THE HIGHWAY AT SPEED ABOUT 55 MPH WITH THE SAME RESULTS AS THE DAY BEFORE. I BOUGHT THIS CAR LAST TUESDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722417May 30, 2015
ELECTRICAL SYSTEM
THE FRONT DRIVER SIDE DOOR AJAR SWITCH IS MALFUNCTIONING. THE DOOR DOES NOT 'KNOW' IT IS CLOSED. SOMETIMES SLAMMING IT WORKS, SOMETIMES NOT. DID SOME ONLINE RESEARCH AND THIS IS A VERY COMMON ISSUE AND THE FIX IS VERY EXPENSIVE. MANY MECHANICS THINK IT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722174May 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL LEAK AND THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE OIL PAN WAS REPLACED AND THE OIL WAS REPLENISHED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721848May 28, 2015
SERVICE BRAKES
WE GOT IN THE CAR TO LEAVE WORK AND, IN THE PARKING LOT, NOTICED THAT THE BRAKES HAD GONE COMPLETELY SOFT. THERE WAS A SLOW HISS WHEN PRESSURE WAS APPLIED. WE WERE ABLE TO DRIVE THE CAR TO A SHOP THE NEXT DAY BUT IT TOOK A LOT OF PRESSURE, PUTTING THE BRAKE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. THIS CONDITION CAME ON SUDDENLY AND WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721600May 27, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED WHICH KEEPS THE INTERIOR LIGHT ON AND PROHIBITS THE DOORS FROM LOCKING WHILE DRIVING. THIS CREATES SAFETY ISSUES THROUGH THE DISTRACTION OF HAVING THE INTERIOR LIGHT CONSTANTLY ON AND THE DOORS NOT LOCKING. THROUGH ONLINE RESEARCH, I'VE NOTICED THAT THIS IS A VERY COMMON PROBLEM FOR MY TYPE OF VEHICLE AND NOTICED THAT NOTHING HAS BEEN DONE ABOUT IT AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721665May 27, 2015
STRUCTURE:BODY
THE CAR SURGED FORWARD AFTER THE BREAK PEDAL WAS DEPRESSED WHICH RESULTED IN A CRASH INTO A TREE. DAMAGE TO THE FRONT END. THE CAR WAS DRIVABLE TO THE REPAIR SHOP. AT LEAST THREE OTHER INCIDENTS WHERE THE CAR SURGED FORWARD BUT DID NOT RESULT IN A CRASH. TOOK THE CAR TO FUTURE FORD AND THEY COULD NOT DUPLICATE THE PROBLEM SO NOTHING WAS DONE. LATEST EVENT ON 5/22/2015 WHERE THE CAR SURGED FORWARD AND CRASHED INTO A BUILDING. IN BOTH INCIDENTS, WE WERE LUCKY IN THAT NOBODY WAS INJURED. THE SURGES LAST ABOUT 4 TO 5 SECONDS.THE AIR BAGS DID NOT DEPLOY. NOTHING IS DONE TO STOP THE SURGE EXCEPT PUSH HARDER ON THE BREAK PEDAL. FUTURE FORD SERVICE MANAGER STATED NOTHING CAN BE DONE WITHOUT POSITIVE PROOF IN THE ERROR CODES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10721827May 27, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORD EDGE LATCH DOOR AJAR, DOME LIGHTS STAY ON NIGHT DRIVER HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721422May 26, 2015
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR KEEPS STATING IT IS OPEN WHEN IT IS CLOSED. CONTINUES TO STAY ON UNTIL MULTIPLE CLOSURES OF THE DOOR, THEN WILL COME BACK ON WHEN AT LOW SPPED OR COMES TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721474May 26, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT A LOW SPEED, THE DOORS FAILED TO AUTOMATICALLY LOCK. IN ADDITION, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721574May 26, 2015
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR CAN BE CLOSED AND LIGHT WILL COME ON SAYING DOOR AJAR EVEN IF THE DOOR IS SHUT. THIS MAKES ME STOP THE CAR AND CLOSE DOOR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717805May 21, 2015
SERVICE BRAKES
THE BRAKE FLUID LINE ON THE REAR BRAKES WAS NOT ALLOWING BRAKE FLUID THROUGH THEREFORE CAUSING THE REAR BRAKE PADS TO CONTINUALLY STAY ENGAGED. THE OUTER RIM OF BOTH REAR ROTORS WAS COMPLETELY CHARRED AND BURNT RED ALONG WITH THE SURFACE OF THE ROTOR BEING COMPLETELY WORN AND GOUGED. I WAS TOLD BY THE REPAIR SHOP THAT I WAS LUCKY THEY DID NOT START A FIRE FROM RUNNING SO HOT. THE REAR ROTORS, PADS AND BRAKE FLUID LINES ALL HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717446May 20, 2015
STRUCTURE:BODY
DRIVERS SIDE DOOR AJAR SENSOR STAYS ON. MAYBE SEVERAL TIMES OF CLOSING IT REAL HARD TURNS IT OFF L. WILL EVEN ILLUMINATE IN THE MIDDLE OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717451May 20, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE DOOR KEEPS STATING IT IS OPEN WHEN IT IS CLOSED. CONTINUES TO STAY ON UNTIL MULTIPLE CLOSURES OF THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717404May 19, 2015
STRUCTURE:BODY
WHILE DRIVING DOWN A STREET, SUDDENLY THE "DRIVERS DOOR AJAR" ALARM AND WARNING LIGHT CAME ON ON THE DASH, THE DOOR WAS SECURED SHUT, BUT INTERIOR LIGHTS CAME ON AS IF DOOR WAS OPEN. SINCE THE INITIAL DATE OF INCIDENT THE VEHICLE NOW DOES THIS DURING OPERATION, WHETHER THE VEHICLE IS PARKED, OR IN MOTION. A CALL TO THE LOCAL FORD DEALERSHIP SERVICE DEPARTMENT IT WAS INDICATED THAT THIS HAS BEEN A COMPLAINT OF HUNDREDS IF NOT THOUSANDS OF LATE MODEL FORD OWNERS AND THAT, STILL AT THIS TIME, FORDMOCO HAS NOT ISSUED A RECALL FOR THE DOOR LATCHES, THUS IF NOT UNDER THEIR 3YR/36,000MILE WARRANTY THE PART WOULD HAVE TO BE REPLACED AT THE VEHICLE OWNERS EXPENSE OF AROUND $400-$500 U.S. FOR THE PART AND REPAIR. I WAS DIRECTED TO FILE A COMPLAINT VIA SAFERCAR.GOV WEBSITE, AND TO ALSO EXPLORE MANY INTERNET WEBSITES AND FORUMS RELATED TO THIS ONGOING ISSUE. UPON A BRIEF INTERNET SEARCH, I WAS EASILY ABLE TO FIND THAT INDEED THE FORD SERVICE ADVISER WAS CORRECT IN THE AMOUNT OF COMPLAINTS BY MANY LATE MODEL VEHICLE OWNERS CONCERNING THE DOOR LATCH SENSOR FAILURES, CAUSING THE ALARM/WARNING LIGHT TO ACTIVATE WHILE THE VEHICLE IS IN MOTION, OR PARKED, WHETHER THE VEHICLE WAS ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716983May 18, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DRIVER DOOR AJAR ALARM STARTED GOING OFF, AND THE DOORS UNLOCKED WHILE THE CAR WAS MOVING ON THE INTERSTATE. IT HAS NOW HAPPENED SEVERAL TIMES BOTH WHILE DRIVING DOWN THE ROAD AND WHEN GETTING IN THE VEHICLE. NOW, THE DOME LIGHT AND OUTSIDE MARKER LIGHTS REMAIN ON AND DRAIN THE BATTERY WHEN THE VEHICLE IS IN PARK BECAUSE THE SENSOR ISN'T READING THAT THE DOORS ARE CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717166May 18, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DOOR WARNING LIGHT REMAINED ILLUMINATED WHEN THE DOORS WERE SECURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716929May 17, 2015
UNKNOWN OR OTHER
DRIVER SIDE DOOR AJAR CENSOR IS BAD. FORD HAS KNOWN OF THE PROBLEM FOR A LONG TIME. WHEN YOU SHUT THE DRIVER SIDE DOOR THE DASH LIGHT INDICATES THE DOOR IS STILL OPEN SO YOU CLOSE IT AGAIN AND AGAIN AND AGAIN. IVE GOOGLED IT AND FORD KNOWS ABOUT IT BUT I GUESS THEY RATHER YOU SPEND 500 DOLLARS TO GET IT FIXED THEN DO A RECALL. IT HAPPENS ALL THE TIME SHUTTING THE DOOR AND RESHUTTING THE DOOR OVER AND OVER TO GET THE LIGHT TO GO OUT AND TO GET IT TO STOP DINGING IVE READ ALL THE COMPLAINTS ON LINE AND STILL FORD DOES NOTHING WHY DONT THEY HAVE TO TELL YOU THIS PROBLEM BEFORE YOU BUY THE VEHICLE ISNT THAT FRAUD. IF YOU KNOW OF A PROBLEM YOU HAVE TO DISCLOSE IT. YOU DO WHEN YOURE SELLING AND BUYING A HOUSE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716965May 17, 2015
UNKNOWN OR OTHER
MY DRIVER SIDE DOOR AJAR SENSOR STAYS ON EVEN WHEN MY DOOR IS COMPLETELY SHUT. SOME TIMES I HAVE TO OPEN AND CLOSE IT SEVERAL TIMES AND ALMOST SLAM IT SHUT TO GET THE SENSOR TO GO OFF..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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