Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10730170June 24, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
THE DRIVER'S DOOR AJAR LIGHT ON THE DASH INSTRUMENT CLUSTER AND THE INTERIOR LIGHTS STAY ILLUMINATED EVEN WHEN THE DOOR IS COMPLETELY SHUT. THE DOOR NEEDS TO BE SLAMMED SEVERAL TIMES BEFORE THE LIGHT EXTINGUISHES, BUT SOMETIMES WILL NOT GO OUT AT ALL. THIS LEAVES DRIVER WITH AN INSECURE FEELING THE CAR DOOR IS NOT SECURELY CLOSED WHILE DRIVING. THIS PROBLEM SEEMS TO BE WIDESPREAD ON THIS MODEL VEHICLE FROM WHAT I READ ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726880June 23, 2015
SERVICE BRAKES
WHEN SITTING AT TRAFFIC LIGHT, BRAKE PEDAL FALLS TO THE FLOOR, VEHICLE IS STILL STOPPED, BUT VERY UNNERVING FEELING. THEY REPLACED BRAKE BOOSTER, AND IT STILL HAPPENS, AND FORD DEALER SAYS THERE IS NO PROBLEM, THAT THIS IS NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726644June 22, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD EDGE. UPON STARTING THE VEHICLE, THE DOORS WOULD NOT LOCK AND THE DOOR AJAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER SIDE DOOR WAS NOT LOCKED. THE FAILURE OCCURRED EVERY TIME THE CONTACT ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726678June 22, 2015
ELECTRICAL SYSTEM
SHUT OFF ENGINE, PULLED OUT THE KEY, WHILE LEAVING THE VEHICLE THE IGNITION ALARM WAS SOUNDING LIKE THE KEY WAS STILL IN IGNITION. HAD TO REINSERT KEY PULL IT OUT AND THE IGNITION ALARM SHUT OFF. THE SECOND TIME THE CAR WOULD NOT START UNTILL THE IGNITION WAS JIGGLED WITH KEY IN SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726693June 22, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT LOCK AND THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED DAILY. THE CONTACT HAD TO OPEN AND CLOSE THE DOOR NUMEROUS TIMES BEFORE IT FINALLY LOCKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725717June 17, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR AND ENGINE WARNING MESSAGE APPEARED. IN ADDITION, THE DOME LIGHT REMAINED ILLUMINATED. THE CONTACT HAD TO CLOSE THE FRONT DRIVER SIDE DOOR MULTIPLE TIMES TO GET THE MESSAGE TO STOP DISPLAYING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725728June 17, 2015
ELECTRICAL SYSTEM
THE SENSOR ON THE DRIVER'S DOOR LATCH FAILED TO DETECT THAT THE DOOR WAS CLOSED IN ORDER TO LOCK THE DOORS. NEED TO SLAM DOOR SEVERAL TIMES TO ATTEMPT TO ACTIVATE SENSOR. SOMETIMES WORKS, SOMETIMES DOESN'T WORK. INTERIOR LIGHTS REMAIN ON WHILE DOOR IS PARKED (DRAINING BATTERY) OR WHILE DRIVING, WHICH IS A SAFETY DISTRACTION AT NIGHT. DOORS DO NOT LOCK AND WHEN TRYING TO MANUALLY LOCK, THE VEHICLE AUTOMATICALLY UNLOCKS ALL DOORS - VERY UNSAFE WITH CHILDREN OR ELDERLY IN VEHICLE. FORD WARRANTY EXPIRES AT THE LOW MILEAGE OF 36,000 MILES, SO THEY WILL NOT FIX WITHOUT SPENDING $450.00. THE FORD WARRANTY IS VERY POOR COMPARED TO ALL OTHER VEHICLES. UPDATED 09/03/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725203June 15, 2015
UNKNOWN OR OTHER
SECOND TIME I WILL BE TAKING MY CAR IN FOR SERVICE: DRIVER SIDE DOOR AJAR KEEPS COMING ON AGAIN. YOU HAVE TO SLAM THE DOOR HARD TO GET IT TO SHUT OFF. IT HAPPENS EVEN WHEN SOME ONE IS EXITING THE PASSENGER DOOR AND THE DRIVERSIDE DOOR AJAR MESSAGE WILL SHOW UP. ENGINE ON MESSAGE ALSO SHOWS UP. YOU CAN CLICK THE OK FOR BOTH MESSAGES BUT THE DOORS DON'T AUTOLOCK WHEN YOU DRIVE. ALSO THE DOME LIGHTS INSIDE THE VEHICLE TAKES A LONG TIME TO SHUT OFF. THE HEADLIGHTS WILL SHUT OFF WHEN YOU SHUT OFF THE CAR BUT THE INSIDE LIGHTS STAYS ON. SOMETIMES I WILL TURN THE CAR BACK ON SO THEY SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725418June 15, 2015
ELECTRICAL SYSTEM
MY CAR ALWAYS SHOW THAT HAS THE DRIVER DOOR OPEN WHEN ITS CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725160June 14, 2015
UNKNOWN OR OTHER
THE DOOR AGAR SENSOR IS NOT GOING OFF WHEN I SHUT THE DOOR I KEEP HAVING TO SLAM THE DOOR SHUT MULTIPLE TIMES FOR IT TO TURN OFF. WHEN I GET OUT OF MY CAR THE DOOR DOES NOT ALWAYS LATCH AND YOU CAN TELL WHEN YOU LOCK IT. THE DOOR AJAR SIGNAL STAYS ON WHEN I SHUT MY DOOR. THE DOME LIGHT STAYS ON WHEN I GET OUT OF MY CAR TELLING ME THAT IT IS STILL OPEN AND WHEN I TRY TO LOCK IT IT MAKES A DOUBLE BEEP SO ITS LIKE ITS NOT LOCKING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725003June 12, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOOR WAS CLOSED, THE PANEL LIGHT REMAINED ILLUMINATED AS IF THE DOOR WAS STILL OPEN AND THE CHIME SOUNDED CONSTANTLY. WHILE DRIVING APPROXIMATELY 45 MPH DOWNHILL, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED. THE BRAKES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725041June 12, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR SWITCH IS MALFUNCTIONING. THE CAR WILL RANDOMLY SAY THE DRIVERS DOOR IS AJAR. THIS TYPICALLY HAPPENED WHEN GETTING IN AND OUT OF THE CAR. TODAY IT SAID THE DOOR WAS AJAR RANDOMLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724839June 11, 2015
ELECTRICAL SYSTEM
DRIVER DOOR SENSORY LIGHT "DOOR AJAR." DOOR IS ALWAYS SHUT WHEN IT TRIPS & EVEN PERIODICALLY WHILE DRIVING DOWN ROAD. IT'S BEEN CLEANED REPEATEDLY, SUPPOSEDLY FIXED AT LOCAL FORD DEALERSHIP ONCE A FEW MONTHS BACK, & DOING IT AGAIN. CLEANING HASN'T WORKED THIS ROUND EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724301June 9, 2015
UNKNOWN OR OTHER
DOOR AJAR ALERT ON DASH BOARD REMAINS LIT. THIS CAUSES THE INTERIOR DOME LIGHTS TO REMAIN ON, THE CAR TO "THINK" THE DOORS ARE NOT ALL CLOSED, AND ISSUES WITH LOCKING THE CAR DOORS. VERY DANGEROUS BECAUSE AT NIGHT THE DOME LIGHTS REMAIN ON. THERE IS NO WAY TO GET THE LIGHTS TO TURN OFF UNTIL THEY AUTOMATICALLY DIM AFTER APPROXIMATELY 3 MINUTES OF ACTIVE DRIVING. DOME LIGHTS WILL ALWAYS REMAIN ON WHEN IN REVERSE. SEEMS TO BE A GUARANTEED PROBLEM IN ALL FORD EDGE'S, VERY FRUSTRATING. HOPING THIS HELPS TO GET A RECALL AS IT'S QUITE COSTLY TO GET REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723465June 4, 2015
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR SENSOR KEEPS STAYING ON EVEN WHEN THE DOOR IS SHUT ALL THE WAY. IT TAKES SEVERAL ATTEMPTS OF OPENING AND CLOSING THE DOOR TO GET IT TO GO OFF. WHILE THE DOOR AJAR SENSOR IS ON YOU CAN NOT LOCK YOUR DOORS WHICH IS A SAFETY ISSUE. BECAUSE OF THIS MANUFACTURERS DEFECT IT IS EASY FOR ANYONE TO OPEN THE DOOR AND BE ATTACHED OR CAR JACKED. IF YOU ARE NOT CAREFUL THE LIGHT CAN STAY ON FOR HOURS AND DRAIN YOUR BATTERY. I AM SURE NOTHING WILL GET DONE ABOUT THIS UNTIL SOMEONE IS KILLED OR ATTACHED BECAUSE OF THIS DEFECT. ITS A SHAME!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723071June 2, 2015
UNKNOWN OR OTHER
MY 2013 FORD EDGE SPORT WITH APPROX 13,500 MILES HAS BEEN DOING THIS NOW FOR ABOUT 2 PLUS MONTHS. WHEN YOU SHIFT INTO PARK AND THEN TURN CAR OFF, IT WILL BEEP AND SAY ON DASH, "SHIFT TO PARK". THE CAR IS IN PARK. IF YOU GET OUT OF THE CAR, YOU WON'T BE ABLE TO LOCK THE DOORS. THE ONLY WAY TO MAKE IT STOP IS TO START CAR AGAIN, PUT IN DRIVE AND THEN ALMOST SLAM THE SHIFTER INTO PARK AGAIN. SOMETIMES IT WILL TAKE 2 OR 3 TIMES BEFORE IT WON'T DO THIS. I HAVE DOUBLE CHECKED TO MAKE SURE THERE ISN'T ANYTHING IN THE WAY AND THERE IS NOT. VERY FRUSTRATING. OF COURSE IT DOESN'T DO THIS EVERY TIME, SO I HAVE IT ON VIDEO. GRRRR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722956June 2, 2015
ELECTRICAL SYSTEM
THE DRIVER'S SIDE DOOR AJAR WARNING/INDICATOR LIGHT IT NEAR IMPOSSIBLE TO GET IT TO SWITCH OFF. IF THE WARNING LIGHT IS ON THEN THE DOORS WILL NOT LOCK AND THE DOORS MUST LOCK SO 'WE' I CAN FEEL SAFE DRIVING THE EDGE. IT IS NOT SAFE TO DRIVE AROUND WITH THE DOORS UNLOCKED THESE DAYS! IT SOMETIMES TAKE MANY MULTIPLE SLAMS OF THE DOOR TO GET IT TO GO OFF AND THE DOOM LIGHT TO ALSO TURN OFF. SOMETIMES THERE IS NO WAY TO GET THE WARNING LIGHT TO TURN OFF (SO THE DOOM LIGHT STAYS ON), WHICH KILLS THE BATTERY. THERE ARE MANY HUNDREDS AND HUNDREDS OF THESE COMPLAINTS ONLINE, SO PLEASE MAKE FORD DO THE RIGHT THINK AND CORRECT THEIR KNOWN PROBLEM! WHEN THE DOOR DOES NOT LATCH THE LOCKS WILL NOT ENGAGE, AN UN-LACHED DOOR IS BAD ENOUGH BUT NOT HAVING A LOCKED DOOR AT SOME RED LIGHTS CAN BE A LITERAL KILLER OR A LITERAL MUGGING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723010June 2, 2015
UNKNOWN OR OTHER
I HAVE A 2013 FORD EDGE AND THE DRIVER SIDE DOOR SENSOR WILL NOT RECOGNIZE WHEN THE DOOR IS CLOSED. I LOOKED AROUND ON THE INTERNET AND THIS SEEMS TO BE A FAIRLY COMMON PROBLEM AMONG FORD EDGES. IT IS NOT ONLY ANNOYING, BUT IF YOU AREN'T CAREFUL TO CHECK, IT CAN DRAIN YOUR BATTERY AS WELL BECAUSE THE DOME LIGHT WILL REMAIN ON AS THE VEHICLE THINKS THE CAR DOOR IS AJAR. SO FAR FORD ISN'T REPLACING THIS UNDER ANY SORT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722645June 1, 2015
ELECTRICAL SYSTEM
DOOR AJAR WARNING LIGHT WILL NOT GO OFF, EVEN IF DOOR IS CLOSED. ONLINE RESEARCH SHOWS THAT THIS PROBLEM HAS BEEN ONGOING FOR YEARS WITH THOUSANDS OF VEHICLES. FORD WILL NOT ACKNOWLEDGE PROBLEM. COST TO REPAIR:$500 AND EVENTUALLY FOUR DOORS:$2000. INTERIOR LIGHTS DO NOT GO OFF CAUSING PROBLEM AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722466May 31, 2015
STRUCTURE:BODY
DRIVER DOOR AGAR LIGHT COMES ON AND STAYS ON. I HAVE TO REPETITIVELY SLAM MY DOOR FIFTEEN TO TWENTY TIMES FOR LIGHT TO GO OFF. WHEN THIS HAPPENS THE INSIDE DOME LIGHT STAYS ON AND IT IS DRAINING MY BATTERY. I HAVE CONTACTED FORD SINCE THE VEHICLE IS OUT OF WARRANTY IT IS MY RESPONSIBILITY. THIS IS A COMMON PROBLEM WITH FORD VEHICLES AND I VOICED MY CONCERN TO THEM AND TOLD THEM THEY NEED TO DO A RECALL AND FIX THIS PROBLEM AND IT SHOULD BE AT FORD'S EXPENSE NOT OWNERS EXPENSE. FORD CUSTOMER SERVICE SAID TO SAVE MY RECEIPT IF THERE IS AN UPCOMING RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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