Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#11439064November 2, 2021
UNKNOWN OR OTHER
While driving down the road my brakes completely locked up on me and by the time I could safely pull over, all 4 tires were smoking (I'm assuming coming from the brakes). I had it towed to a Ford dealer were I was notified that I was the 3rd Ford Edge this week to have the brake system lock up (one of the other vehicles was just purchased by the employee that I was speaking with and his brakes locked up the day after purchasing it, while driving down the highway). In my situation the "Service AdvanceTrec/ABS/traction control" lights came on and next thing I know the brakes are locked up and the car wouldn't go. Luckily I was alone in the car (I have children) and I was not at a high rate of speed, such as the highway. The Ford dealer inspected it and said my ABS system went haywire and I now need a new ABS system/modules after I just had the brake booster and master cylinder replaced. I don't think that it is a coincidence that 3 separate people with the same kind of vehicle (2011-2013 Ford Edge) all in 1 week had their brakes lockup. If there are 3 people in one week at this particular dealer, how many others are out there going through the same issue or have already had this happen? Hopefully Ford can resolve this issue before someone gets hurt or killed in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437882October 23, 2021
SERVICE BRAKES
Brakes make noise when applied. Have to exert a lot of effort to make car stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437586October 21, 2021
ENGINE
Unknown Body control module? Overheating issues Still overheats if left running for longer that a couple minutes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437648October 21, 2021
STRUCTURE:BODY
Driver's door shows door ajar alarm. Even though doors are all securely closed. Doors will not lock while driving the car. Real safety issue for any children in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436902October 15, 2021
SERVICE BRAKES
I was taking my Grandkids to school when all of a sudden my brakes went down to the floor. That was the most scary feeling ever no warning light or anything to let me no my brakes where bad.I took my car back the Jd.Byrider they inspected it and said it need a master cylinder they replaced it brakes still doing the same thing they said they was going to try another one then they said it was the brake booster going out or has gone out for me not to worry they sent it to ford they said it had an r dye fed warranty.The car gets to Ford they took a week to look at it they checked it out and said it was the hydraulic control unit that was Faulty. Which would be bout 1800 to fix. I noticed that there has been serval complaints about the same thing that has happen to others brakes just going out with no warning and being told it was a master cylinder.Luckly no injuries has happen yet.My car only has 107,449 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436713October 13, 2021
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Without warning or partial failure the brake pedal goes near to the floor before limited breaking function. The vehicle is not capable of emergency braking. The local dealer confirmed and diagnosed the problem as the brake HCU. There were no warnings or symptoms prior to failure. The estimated cost for repair is $1,900. The HCU component is on National back order with unknown availability. The HCU problem appears the same as experienced by Ford with prior models. See Part 573 Safety Recall Report (19V-904).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436263October 11, 2021
UNKNOWN OR OTHER
When driving, you loose power from the gas peddle, the wrench light appears, you must pull of the road, put the vehicle in park, turn it off, and then restart it, this can happen at any time, 20mp or 80mp, you never know when you will loose power of this vehicle. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434880September 29, 2021
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2011 Ford Edge. The contact stated that while driving at an unknown speed, the brake pedal traveled to the floorboard and felt spongey. The vehicle was taken to the dealer where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the master cylinder failed due to the brake booster and both parts needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,898.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434580September 27, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the brake pedal would go to the floorboard when depressed. The vehicle was towed to an independent mechanic who diagnosed that the master cylinder was faulty from a brake booster tear. This was the second time the failure occurred within 2 months. The mechanic had replaced the master cylinder once before when the failure first occurred. The vehicle was not repaired and remained at the shop. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434593September 27, 2021
SERVICE BRAKES
Brake Booster issue. Vehicle has been checked by car repair shop (Busse Automotive). Golf Mill Ford has told me car is past extended coverage. Vehicle purchased 2/2011 Having booster replaced by Busse Automotive. Ford Mechanics have been on strike and dealers are backed up, as this is my only vehicle I need to have it replaced to drive safely. The car is in the shop now. Busse Automotive said Ford will work with you on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430193August 23, 2021
SERVICE BRAKES
Twice now, while driving the brake pedal went all the way to the floor. I had to release pedal and hit them again for the car to stop. Thankfully I did'nt hit anyone. The Ford Edge I drive has all new brakes on it, and this happened before I had the brakes done and after. I check online and found many ford edge owners with the same problem. Its "not" the brake booster, that would be a pedal thats hard to push, I got to believe its a problem with a seal in the master cylinder. I understand Ford is aware of this. Maybe a kick in the pants from the NHTSA will get them to fix this before somebody gets killed. I'm just glad some kid did'nt jump out in front of my car went it happened to me!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429908August 20, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
The brake booster for my vehicle was starting to decline and make it harder for me to stop my car. When driving my vehicle my brake pedal became very hard to push. While trying to stop it took longer to stop the vehicle from hitting any car in front of me. Problem has been confirmed by servicing dealership. Only been inspected by the folks at the dealership. There were no indications or warnings that the brake booster was going bad. There was an Extended Warranty Coverage issued by Ford in 2014. The campaign was 13N02 My warranty start date was December 2010. The extended coverage was 150,000 miles or 10 yrs from warranty start date. That puts me 8 months past the coverage period, but my vehicle only has 134,000 miles to date. Your help is greatly appreciated. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429494August 17, 2021
UNKNOWN OR OTHER
Brake pedal is hard & won't stop vehicle & then goes soft. Has to be pressed to the floor to stop, also makes a high pitched squeal when pushed sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429062August 13, 2021
SERVICE BRAKES
Brakes become hard and then soft. Brake has to be depressed to the floor to stop vehicle. Master Cylinder replaced, Brake booster replaced. Problem is not solved. ABS is the next guess. With all the problems with brakes why isn't Ford taking care of this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427313July 31, 2021
SERVICE BRAKES
The brake pedal goes from easy to press to hard to press and the car keeps moving even when the brakes are depressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427164July 30, 2021
SERVICE BRAKES
Brakes got hard and went to the floor..almost crashed because brakes got hard and didn't stop the vehicle. Faulty brake booster..! Ford needs to recall these!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426838July 28, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Ford Edge. The contact stated that while driving, the brake pedal had to be fully depressed before the brakes would engage. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 204,504.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425723July 20, 2021
UNKNOWN OR OTHER, VISIBILITY/WIPER
The “Vista” sunroof on my car is stuck open. This allows rain to come into my car providing hazardous driving conditions. The Ford dealer wants $4000 to repair & $500 to close. I’ve asked Ford several times for a detailed breakdown of costs, they have not provided anything to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425035July 15, 2021
SERVICE BRAKES
No brake or ABS warning light. Brake pedal fades to floor with no braking until all the way at the floor. Almost rear ended car in front of me at red light. Problem is ABS module. Major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424841July 14, 2021
STRUCTURE:BODY:DOOR
Door ajar warning even though the door is closed. Doors will not lock and interior lights remain on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge