Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11143909October 29, 2018
AIR BAGS
TAKATA RECALL--I WAS SENT A RECALL NOTICE #16V-384 IN JULY OF 2016. THE VEHICLE IS NOT TO HAVE ANY PASSENGERS IN THE FRONT PASSENGER SEAT BECAUSE OF METAL FRAGMENTS WHICH CAN CAUSE SERIOUS INJURY. I HAVE CALLED MANY TIMES ABOUT THE FIX AND HAVE BEEN TOLD THE NEXT QUARTER THEY WILL HAVE THE REPAIRS. THAT QUARTER GOES AND IT WILL BE IN THE NEXT QUARTER. IT HAS NOW WENT ALMOST 2.5 YEARS. IT MAKES THE VEHICLE NOT VERY USEFUL WHEN YOU CAN'T USE THE FRONT PASSENGER SEAT. FORD NEEDS TO GET THIS RESOLVED. I HAVE BEEN VERY PATIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143931October 29, 2018
AIR BAGS
TAKATA RECALL. THIS RECALL WAS ISSUED 2 YEARS AGO AND I WAS TOLD THE PARTS WE NOT AVAILABLE. IT HAS NOT BEEN FIXED YET. I AM CONCERNED ABOUT MY SAFETY AS WELL AS MY FAMILY AS PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143662October 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE KUNES COUNTRY FORD LINCOLN OF DELAVAN (1234 GENEVA ST, DELAVAN, WI 53115, (262) 427-1323) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143664October 29, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143510October 28, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143353October 27, 2018
AIR BAGS
TAKATA RECALL - I STILL CAN'T GET MY AIRBAG REPAIRED. I NEED HELP BECAUSE I THINK THAT THEY ARE IGNORING MY COMPLAINTS. PLEASE LET ME KNOW WHAT I CAN DO, I DO NOT WANT TO GET HURT IN MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143400October 27, 2018
AIR BAGS
HOW DO I GO ABOUT GETTING A RECALL FIXED ON MY VEHICLE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143437October 27, 2018
AIR BAGS
TAKATA RECALL- I HAVE BEEN NOTIFIED OF THE RECALL AND EVERY FORD DEALER I HAVE CALLED HAS SAID THEY DON'T HAVE THE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE. THIS IS ABSOLUTELY UNACCEPTABLE. NEW YORK STATE DMV SENT A NOTICE THAT THIS IS AN URGENT RECALL AND IF THE AIR BAG RANDOMLY DEPLOYS IT CAN CAUSE SERIOUS HARM TO ANYONE IN THE CAR. HOW CAN I REPAIR MY CAR IF PARTS ARE NOT AVAILABLE, THIS IS OUTRAGEOUS. I WOULD VERY MUCH LIKE TO HAVE THE REPAIRS DONE SO I WILL HAVE PEACE OF MIND AND FEEL SAFE DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142789October 26, 2018
AIR BAGS
AIRBAG RECALL ANNOUNCED A LONG TIME AGO. DEALER SAID PARTS AREN'T AVAILABLE BUT THEY WOULD CALL ME WHEN THEY WERE. STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142856October 26, 2018
AIR BAGS
TAKATA RECALL I RECEIVED THE RECALL NOTICE IN JULY 2016. I HAVE SPOKEN TO MY DEALER SEVERAL TIMES ABOUT WHEN MY AIR BAG REPLACEMENT WILL BE TAKEN CARE OF. THEY HAD NO ANSWER EXCEPT TO SAY MY VEHICLE WAS NOT FROM OR IN A REGION THAT EXPERIENCES EXCESSIVE HOT TEMPERATURES. THEREFORE, MY VEHICLE IS NOT CONSIDERED TO BE A VITAL CONCERN. MY VEHICLE WAS MANUFACTURED AND SHIPPED TO ARIZONA WHERE IT SPENT 4 YEARS UNTIL I BOUGHT IT IN 2012 AND BROUGHT IT TO MICHIGAN. ARIZONA'S TEMPERATURES ARE EXCESSIVELY HOT. SO, I DON'T UNDERSTAND WHY MY VEHICLE WOULDN'T BE AT THE TOP OF THE REPAIR LIST. IF I WANTED TO SELL IT NO ONE WILL BUY IT UNLESS THE AIR BAG HAS BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142905October 26, 2018
AIR BAGS
TAKATA RECALL. I SHOW A RECALL ON MY FORD EDGE 2008 FROM JUNE OF 2016. I HAVE NOT RECEIVED ANY ADDITIONAL INFORMATION ON THIS, AND WOULD LIKE TO KNOW WHEN MY CAR WILL BE SAFE TO DRIVE WITH SOMEONE IN THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142986October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH SUNRISE FORD (5435 SOUTH US HWY 1, FORT PIERCE, FLORIDA 34982, 772-461-6000) AND WAS INFORMED THAT A WORK ORDER WAS SUBMITTED FOR HIS VEHICLE. THE CONTACT ALSO SPOKE WITH ADVANTAGE FORD OF STUART (4000 SE FEDERAL HIGHWAY, STUART, FLORIDA 34997, 772-287-0955) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND TO KEEP CHECKING BACK. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE WORKING ON RECEIVING THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143018October 26, 2018
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL....CONTACTED LOCAL FORD DEALER FOR REPAIRS WAS TOLD EQUIPMENT BEING ORDERED THAT WAS APROX MAY OR JUNE NOT A LETTER EMAIL OR CALL ABOUT ISSUES //// SECOND ISSUE 14S22 FUEL TANK CORROSION INSPECTION AND REPAIR CONTACTEDFORD COMPANY CUSTOMER RELATIONSHIP JUNE 8 2018 TOLD NO REPLACEMENT PARTS AVAILABLE CALL BACK 2 MONTHS CALLED BACK AUGUST 2018 NO PARTS AVAILABLE WE GETTING RUN AROUND FOR THESE POSSIBLE LIFE THREATENING ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143053October 26, 2018
VEHICLE SPEED CONTROL
WHEN PULLING INTO A PARKING SPACE AT VERY SLOW SPEED AND MY FOOT ON THE BRAKE, THE ENGINE WILL SUDDENLY INCREASE IN SPEED. THIS IS AN INTERMITTENT PROBLEM, IT FIRST HAPPENED ONCE ABOUT 2 YEARS AGO AND DIDN'T HAPPEN AGAIN UNTIL ABOUT 4 WEEKS AGO NOW IT OCCURS AT LEAST ONCE A WEEK. IT'S NOT FLOOR MATS OR ANYTHING ELSE ON THE GAS PEDAL ! SO FAR NO DAMAGE OR INJURIES BECAUSE I SHUT OFF THE ENGINE.WHEN I RESTART, ALL SEEMS NORMAL UNTIL IT HAPPENS AGAIN LATER ON. ALSO NOTE THAT "WHEN DID THIS HAPPEN?" ANSWER IS THE LATEST DATE IT HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142558October 25, 2018
SERVICE BRAKES
BRAKES ON MY 2008 FORD EDGE ARE MAKING A HISSING NOISE WHEN DEPRESSED AND DO NOT STOP THE CAR UNLESS I PRESS THE BRAKES ALL THE WAY TO THE FLOOR AND EVEN WITH THAT, THE CAR DOES NOT STOP COMPLETELY, ESPECIALLY AT HIGH RATES OF SPEED. TOOK IT TO A MECHANIC TO GET NEW BRAKE PADS APPLIED AND WAS TOLD IT WAS THE BRAKE BOOSTER. I LOOKED UP A RECALL FOR THE BRAKE BOOSTER ON THIS SITE ONLY TO FIND MANY COMPLAINTS WITH THE SAME PROBLEM BUT NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142717October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (NEWINS BAY SHORE FORD, 219 W MAIN ST, BAY SHORE, NY 11706, (631)-665-1300) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142706October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (MALL OF GEORGIA FORD, 4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518, 678-515-9339) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142119October 23, 2018
AIR BAGS
TAKATA RECALL - IN JULY 2016 I WAS MAILED A RECALL LETTER # 16S384 THAT MY PASSENGER SIDE AIRBAG WAS DEFECTIVE. I WAS INFORMED THIS WOULD BE FIXED NO LATER THE THE END OF SEPT. 2018. THIS RECALL HAS NOT BEEN COMPLETED. MY LOCAL FORD DEALER CONTINUES TO TELL ME THERE NOTHING THEY CAN DO AS REPLACEMENT PARTS ARE NOT AVAILABLE. IS THERE ANY THING THAT NTSB CAN DO TO GET THIS COMPLETED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142221October 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (B F EVANS FORD, 270 US-431, LIVERMORE, KY 42352, (270) 684-6268) STATED THAT THE PART WAS NOT AVAILABLE AND MADE NO MENTION OF A LOANER VEHICLE OPTION. THE CONTACT HAD BEEN WAITING FOR THE PART FOR MORE THAN TWO YEARS. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. * JB*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141599October 20, 2018
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED OF THIS RECALL IN JULY 2016. I CONTACTED MY LOCAL FORD DEALER AND WAS TOLD THIS REPAIR COULD NOT BE DONE FOR A WHILE. I HAVE BEEN CHECKING BACK WITH THEM TO NO AVAIL. IN JUNE OF 2018, I RECEIVED A LETTER THAT THE REPAIR WOULD BE IN SEPT OF 2018. I CHECKED WITH THE DEALER IN SEPT. AND WAS TOLD THAT THEY STILL DID NOT HAVE THE PARTS, BUT IT WOULD BE ANY DAY NOW. I CHECK AGAIN IN OCT. AN WAS TOLD THAT FORD MADE AN ERROR IN SHIPPING OUT THE PARTS TO THE DEALERS AND NOW THEY DO NOT KNOW WHEN THE REPAIR WILL BE DONE. THEY TOLD ME THEY HAVE NO WAY TO CONTACT FORD AND GET ANY ANSWERS. IN THE MEANTIME, THIS IS OUR ONLY AUTO AND WE CANNOT AFFORD A RENTAL. THIS IS DANGEROUS AND IT NEEDS TO BE COMPLETED NOW> IT APPEARS THAT THE LOCAL DEALER DOES NOT HAVE CONTROL OF THIS MATTER. IT IS FORD THAT IS NOT COMPLETING THE REPAIR. IT IS NOW TIME FOR THE GOV. TO GET INVOLVED IN THIS AND RESOLVE THIS RECALL BEFORE SOMEONE IS SERIOUSLY HURT OR WORSE. PLEASE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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