Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10733858July 14, 2015
ELECTRICAL SYSTEM
2013 FORD EDGE.DOOR IS SECURELY SHUT AND ENGINE IS RUNNING. HOWEVER, DRIVER DISPLAY SHOWS MESSAGE, "DRIVER DOOR AJAR" AND CHIME IS AUDIBLE. CHIME IS AUDIBLE AT LOW SPEEDS WHICH CAN DISTRACT DRIVER WHEN STOPPING. INTERIOR DOME LIGHTS STAY ON WHILE STARTING TO DRIVE, BUT WILL EVENTUALLY TURN OFF. WHILE DRIVING, DRIVER DISPLAY SHOWS MESSAGE, "SHIFT TO PARK". INTERIOR DOME LIGHTS AND SIDE MIRROR LIGHTS STAY ON WHEN ENGINE IS STOPPED AND DOORS ARE LOCKED. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE DOOR WARNING LIGHT ILLUMINATED WHEN THE DRIVER'S DOOR WAS SECURELY CLOSED. THE FAILURE RECURRED CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733471July 12, 2015
ELECTRICAL SYSTEM
DOOR IS SECURELY SHUT AND ENGINE IS RUNNING. HOWEVER, DRIVER DISPLAY SHOWS MESSAGE, "DRIVER DOOR AJAR" AND CHIME IS AUDIBLE. INTERIOR DOME LIGHTS STAY ON WHILE STARTING TO DRIVE, BUT WILL EVENTUALLY TURN OFF. WHILE DRIVING, DRIVER DISPLAY SHOWS MESSAGE, "SHIFT TO PARK". INTERIOR DOME LIGHTS AND SIDE MIRROR LIGHTS STAY ON WHEN ENGINE IS STOPPED AND DOORS ARE LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733503July 12, 2015
ELECTRICAL SYSTEM
ONE DAY WHILE DRIVING THE DOOR AJAR ALERT CAME ON THE DASHBOARD. WHEN I COULD DO SO, I OPENED AND CLOSED THE DOOR. THE ALERT REMAINED ON. TOOK IT TO THE FORD DEALERSHIP TO HAVE IT LOOKED AT AND THEY SAID IT'S THE DOOR AJAR LATCH ASSEMBLY HAS FAILED AND THAT IT'S A COMMON PROBLEM. IT COULD BE FIXED FOR $500. I SAID NO THANK YOU. IT WOULD TAKE ME 5+ TIME OF SLAMMING THE DOOR CLOSED TO GET THE ALERT TO GO OFF. ONCE I WOULD GET THE ALERT OFF, I WOULD ACCESS MY CAR VIA THE PASSENGER SIDE. EVENTUALLY THAT HAS STOPPING WORKING AND THE DOOR AJAR ALERT IS ON CONSTANTLY. WHILE DRIVING, THIS BRINGS UP A "SHIFT TO PARK" ALERT EVERY TIME I CAN TO A STOP. IN ADDITION TO THAT, NOW WHILE DRIVING AND I LOCK THE DOORS FROM INSIDE THE CAR, THEY LOCK AND THEN IMMEDIATELY UNLOCK. ALL 4 DOORS. FURIOUS WITH ALL THE PROBLEMS AND FORD HAS DONE NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732925July 9, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE DOOR WARNING LIGHT ILLUMINATED WHEN THE DRIVER'S DOOR WAS SECURELY CLOSED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732957July 9, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS DOOR AJAR LIGHT REMAINS ON EVEN AFTER DOOR IS SHUT, CAUSING DOME LIGHT TO CONTINUE TO STAY LITE. INFO STATES SHIFT TO PARK WHENEVER COME TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732812July 8, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 50 MPH, THE DRIVER AND FRONT PASSENGER SIDE DOOR WARNING LIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO CLOSE THE DOORS UNTIL THE WARNING LIGHTS STOPPED ILLUMINATING, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732576July 7, 2015
ELECTRICAL SYSTEM
THE DOOR AJAR SWITCH WILL NOT SHUT OFF EVEN WHEN THE DOOR IS CLOSED. THE DOME LIGHT STAYS ON AND IT IS VERY DANGEROUS WHEN DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732045July 5, 2015
UNKNOWN OR OTHER
THE DOOR SENSOR IS NOT WORKING CORRECTLY. THE CAR CONTINUES TO INDICATE "DOOR AJAR" ALL THE TIME. THE DOME LIGHT WILL NOT TURN OFF NOW WHEN I AM DRIVING AT NIGHT AND THE INTERIOR CAR LIGHTS COME ON AT NIGHT WHICH IS DRAINING MY BATTERY. I HAD TO REPLACE THE BATTERY SINCE IT HAD DIED YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731865July 3, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE FRONT DOOR LOCK SENSOR DOESN'T WORK. WHEN THE DOOR IS SHUT THE SENSOR DOESN'T SENSE THAT THE DOOR IS SHUT, CAUSING THE NOTICE TO DIRECT USER TO SHIFT CAR IN PARK TO SHUT DOOR, WHEN IT'S ALREADY SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731873July 3, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED, INTERIOR LIGHT STAYS ON, INABILITY TO LOCK DOORS WHILE IN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731878July 3, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER SIDE DOOR WILL SHUT, BUT INSIDE WILL SHOW "AJAR" WITH ALL DOME LIGHTS ON. AFTER NUMEROUS TIMES (20+) OF OPENING AND CLOSING THE DOOR, IT WILL SOMETIMES FINALLY CLOSE TO STOP SHOWING AJAR AND LIGHTS WILL TURN OFF. IN MY OPINION, THIS IS A SAFETY HAZARD IF DRIVING AT NIGHT AS I'VE EXPERIENCED ALREADY ONCE WITH MY DOOR NOT WILLING TO CLOSE PROPERLY AT NIGHT, AND HAVING TO DRIVE WITH ALL DOME LIGHTS ON (HUGE ISSUE). WENT TO A FORD DEALER THAT SAYS THEY WILL RUN A DIAGNOSTICS TEST TO SEE WHAT'S WRONG, BUT THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ALREADY ON-LINE OF PEOPLE HAVING THE SAME ISSUE AND THIS STILL HASN'T BEEN ADDRESSED BY FORD FOR A RECALL. MANY ARE SAYING THE COSTS ARE FROM $250-$500 FOR REPAIRS TO GET IT FIXED. FOR A 2 YEAR OLD CAR, THIS SHOULD NOT BE HAPPENING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731821July 2, 2015
ELECTRICAL SYSTEM
DRIVER DOOR SENSOR DOES NOT SENSE THE DOOR IS CLOSED. THIS PREVENTS THE OVER HEAD DOME LIGHT FROM SHUTTING OFF, WHICH AT NIGHT MAKING IT HARD TO SEE OUT THE FRONT WINDSHIELD. THE DOOR LOCKS ALSO WILL NOT STAY LOCKED EVEN IF YOU MANUALLY PUSH DOWN THE INDICATOR. THIS ALLOWS MY CHILDREN TO OPEN THE REAR DOORS AS WE DRIVE DOWN THE STREET. I WAS TOLD TWICE NOW THAT THIS IS NOT A SAFETY ISSUE AND NOTHING IS BROKEN, SO IT ISNT COVERED UNDER WARRANTY OR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731463July 1, 2015
FUEL/PROPULSION SYSTEM
WOKE UP SUN MORNING OPENED BASEMENT DOOR SMELLED THE ODOR OF GASOLINE OPENED DOOR TO GARAGE HEAVY ODOR OF GASOLINE REMOVED CAR FROM GARAGE SAW DRIPPING OF GASOLINE FROM GAS TANK CALLED FIRE DEPT THEY CAME PUT DOWN GASOLINE ABSORBENT AND SAID SMALL LEEK COMING FROM GAS TANK NOTHING THEY CAN DO TOLD TO CALL TOWING AND REMOVE CAR MON AAA REMOVED CAR AND TOOK TO FORD DEALER WEISLANDER FORD IN POINT PLEASANT WAS INFORMED THAT THERE IS A HOLE IN THE GAS TANK AND I WOULD HAVE TO PAY APPROX. $5000 TO HAVE IT FIXED AND IT WOULD TAKE 4 MONTHS BEFORE THEY WOULD RECEIVE THE TANK FROM A FRIEND I FOUND OUT THERE WAS A RECALL ON 2012 & 2013 FORD EDGE GAS TANKS I CALLED THE DEALERSHIP AND THEY SAID THAT VIN# WAS NOT ON THE RECALL LIST AND THE HOLE WAS CAUSED BY ME MY WIFE WHO DRIVES THIS CAR SAID SHE DID NOT HIT ANYTHING I FIND IT HARD TO BELIEVE THAT IF YOU HIT AN OBJECT ON THE ROAD YOU WOULD ONLY GET A SMALL DRIP FROM THE GAS TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731557July 1, 2015
ELECTRICAL SYSTEM
WE WERE ON OUR WAY TO TEXAS FROM MISSOURI. AS WE WERE TRAVELING SOUTH ON I35 A WARNING LIGHT CAME ON THE DASH STATING THAT THE DRIVER'S DOOR WAS AJAR WHEN IT APPEARED TO BE SHUT. IT THEN TOLD US TO SHIFT TO PARK AND SHUT THE DOOR. WE PULLED OVER ON I35 THINKING IT WAS SOMETHING THAT WE NEEDED TO DO FOR SAFETY REASONS. MY WIFE GOT OUT OF THE VEHICLE AND WAS ALMOST HIT BY A CAR AT HIGHWAY SPEEDS. AFTER SHUTTING THE DOOR SEVERAL TIMES THE WARNING LIGHT WOULD NOT GO OFF AS WELL AS THE DOME LIGHT. BECAUSE OF THE ISSUE THE DOORS WOULD NOT LOCK AND THE ALARM WOULD NOT ARM ITSELF. I HAVE BEEN A LOCAL POLICE OFFICER FOR KCPD FOR 14 YEARS AND HAVE SEEN FAR TOO MANY ACCIDENTS BECAUSE OF PEOPLE PULLING OVER ON A HIGHWAY. THIS ISSUE NEEDS TO BE ADDRESSED AND FIXED ON ALL FORD VEHICLES. AFTER OUR TRIP I RESERCHED THIS ISSUE ONLINE AND APPARENTLY ITS HAPPENING ON SEVERAL DIFFERENT FORD MODELS. I SAW COMPLAINT AFTER COMPLAINT BY PEOPLE WHO WERE FORD OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731323June 30, 2015
STRUCTURE:BODY:DOOR
DOOR AJAR SENSOR IS ON WHEN DOOR IS CLOSED, ENGINE ON AND WHILE DRIVING. DOOR LIGHT CONSISTENTLY STAYS ON WHEN DRIVING AND DOOR IS CLOSED. UPDATED 09/09/15*LJ UPDATED 12/9/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730828June 28, 2015
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, EXTERIOR LIGHTING
DOOR AJAR WARNING COMES ON WHEN THE DOOR IS SHUT DUE TO FAULTY SENSOR IN DRIVERS SIDE FRONT DOOR. INTERIOR LIGHTS STAY ON CAUSING A HAZARD TO DRIVER AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730506June 26, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER DOOR AJAR WARNING LIGHT STAYS ON WHEN DOOR IS SHUT. DOOR LOCKS WILL NOT LOCK UPON MOVEMENT OF VEHICLE WHEN LIGHT IS ON. WHEN TRYING TO LOCK THE VEHICLE AFTER TURNING OFF, INTERIOR AND PUDDLE LIGHTS STAY ON, DRAINING BATTERY. THIS HAS GOTTEN PROGRESSIVELY WORSE OVER THE PAST SIX MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730651June 26, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S RPMS DECREASED AND THE WRENCH WARNING INDICATOR DISPLAYED WITH THE MESSAGE "CHECK OWNERS MANUAL FOR MORE INFORMATION". THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT. THE WARNING INDICATORS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,340. UPDATED 8/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727011June 24, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE PARKING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE ELECTRICAL POWER FAILED. THE CONTACT WAS UNABLE TO PLACE THE VEHICLE INTO PARK AND ACTIVATE THE HAZARD LIGHTS. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730078June 24, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100. UPDATED 09/21/15*LJ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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