Ford Edge Complaints (2013)
2,447 consumer complaints on file.
- #10745380July 31, 2015ELECTRICAL SYSTEM
DRIVER DOOR LATCH FAILURE. DOME LIGHT STAYS ON AND WARNING BEEP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10745090July 30, 2015ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DOOR AJAR SENSOR ON DRIVER'S DOOR HAS FAILED 3 TIMES. THE FIRST TIME WAS THE DAY WE PURCHASED THE VEHICLE. THE DEALERSHIP FIXED IT. THE NEXT TIME WAS IN FEBRUARY. NOW IT HAS FAILED AGAIN. AFTER YOU ENTER THE VEHICLE, AND SHUT THE DOOR THE SENSOR STILL READS AS THE DOOR IS OPEN. THE DOORS WILL NOT LOCK THE INTERIOR LIGHTS WILL NOT GO OUT, AND WHO KNOWS WHAT ELSE ISN'T ACTIVATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744861July 30, 2015ELECTRICAL SYSTEM
- DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS SHUT - INTERIOR LIGHTS STAY ON - UNABLE TO LOCK DOORS WHILE IN VEHICLE - FALSE DOOR AJAR SIGNAL PREVENTS DRIVER FROM KNOWING IF DOOR IS ACTUALLY AJAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744746July 29, 2015ENGINE, ELECTRICAL SYSTEM
7/20/15-WHILE TRAVELING IN UPTOWN CHARLOTTE, NC, MY CAR COMPLETELY SHUT OFF CAUSING ME TO ENGAGE MY HAZARD LIGHTS AND COAST IN NEUTRAL (IN A VERY HIGH TRAFFIC AREA) TO A NO PARKING ZONE. NO DIAGNOSTIC CODE APPEARED BUT THE WRENCH ICON APPEARED. I RAN AN ONBOARD SYSTEM DIAGNOSTICS AND IT WAS CLEAR. CAR RESTARTED WHEN PUT IN NEUTRAL AND I THEN DROVE IT THE REST OF THE DAY. 7/21/15- APPROXIMATELY 110+ MILES SINCE THE PRIOR DAYS PROBLEM, THE CAR RAN FINE UNTIL THE EVENING WHEN I WAS DRIVING 45 MPH AND CLIMBING A GRADE AROUND A CURVE AND THE CAR JERKED AND SHUT OFF SHOWING THE WRENCH ICON AGAIN. THERE WAS NO SHOULDER TO COAST ONTO AND TURNED ON THE HAZARD LIGHTS, AND PRAYED NO ONE WAS BEHIND ME CAUSING A COLLISION. AFTER 3 ATTEMPTS THE CAR RESTARTED IN THE PARK POSITION JUST AS A VAN SWERVED TO MISS ME IN THE NO PASSING ZONE WHERE THE CAR FAILED. IT WAS AFTER HOURS FOR THE DEALERSHIP SERVICE DEPARTMENT AND THE CAR IS A CERTIFIED PRE OWNED VEHICLE WITH ADDITIONAL WARRANTY. I FILLED OUT THE DESCRIPTION OF THE PROBLEM AND LEFT THE CAR WITH THEM UNTIL 7/28/15 AND AUTHORIZED ALLOWING A MECHANIC TO DRIVE IT HOME IF NEEDED AS NO DIAGNOSTIC CODE WAS GENERATED. NO REPAIRS WERE MADE AND THE CAR WAS THEN DROVE LESS THAN 40 MILES WHEN IT STOPPED RUNNING AGAIN 7/29/15 WITHOUT WARNING THE THIRD TIME. FORD CORPORATE HAS REFUSED TO MAKE REPAIRS WITHOUT A CODE AND THE DEALERSHIP DID AS WELL, HOWEVER, SINCE HAVING A FRUSTRATING CONVERSATION 7/29/15 WITH FORD, THE DEALERSHIP TOLD MY HUSBAND THAT THEY WILL REPLACE THE THROTTLE BODY AS I REQUESTED LAST WEEK AS THIS HAS RESOLVED THE ISSUE FOR OTHER CONSUMERS.. THIS IS A PROBLEM THAT IS NOTED MANY TIMES BY OTHER CONSUMERS. PLEASE HAVE FORD STAND BEHIND THE SAFETY OF THEIR VEHICLE BEFORE PEOPLE LOSE THEIR LIVES. THIS GIVES NO WARNING AND CAN HAPPEN ANYWHERE AT ANYTIME AND FORD'S STANCE IS DANGEROUS. THANK YOU! UPDATED 9/21/15 *LN...UPDATED 10/01/15*BF UPDATED 12/13/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743461July 25, 2015ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
AT FIRST I NOTICED THAT EVEN THOUGH THE DOOR BEHIND THE DRIVER WAS PROPERLY SHUT THE DOOR AJAR LIGHT WAS STILL ON IT WAS FOR A FEW DAYS UNTIL NOW THE INTERIORS LIGHTS NOW WON'T GO OFF WHEN I LEAVE THE CAR AND ACTIVATE THE ALAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743394July 24, 2015ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
WHILE COMING OFF AN ON RAMP FROM ONE HIGHWAY TO ANOTHER DOING APPROXIMATELY 60 MPH MY 2013 FORD EDGE JERKED, A WRENCH POPPED UP ON MY DASH, AND IT LOST POWER. THE ACCELERATOR DID NOT WORK BUT THE CAR WAS STILL IDLING. LUCKILY I WAS IN THE FAR LEFT LANE AND THERE WAS AN EMERGENCY LANE ON THE LEFT SO I WAS ABLE TO COAST TO A STOP. WHEN I PUT MY CAR IN PARK, TURNED IT OFF AND TURNED IT BACK ON IT WAS LIKE NOTHING WAS WRONG. THE ACCELERATOR WORKED AND THE WRENCH WAS GONE. HOWEVER, THIS HAVE SINCE HAPPENED TO BE TWO MORE TIMES AND LOWER SPEEDS. BOTH TIMES LUCKILY NO ONE WAS BEHIND ME AND WHEN I TURNED THE CAR BACK ON EVERYTHING WORKED. I HAVE SEEN MANY OTHER DRIVERS WHO HAVE HAD THIS SAME ISSUE. IT APPEARS TO BE AN ISSUE WITH THE THROTTLE BODY. THERE SHOULD BE A RECALL. THIS IS EXTREMELY DANGEROUS!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735930July 23, 2015UNKNOWN OR OTHER
WHEN ALL THE CAR DOORS ARE PROPERLY CLOSED, THE DOOR AJAR WARNING LIGHT COMES ON NUMEROUS TIMES, AND THE FREQUENCY HAS INCREASED, CAUSING THE DOORS NOT TO LOCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735945July 23, 2015ELECTRICAL SYSTEM
DRIVERS SIDE DOOR JAM DOES NOT WORK. LIGHT ON DASHBOARD REMAINS LIT AFTER DOOR IS CLOSED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735071July 20, 2015ELECTRICAL SYSTEM
DOOR AJAR SYMBOL IS ON AND DOOR IS CLOSED. DOORS WILL NOT POWER LOCK MAP LIGHT WILL NOT GO OFF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735253July 20, 2015ELECTRICAL SYSTEM
DRIVER SIDE "DOOR AJAR" SENSOR MALFUNCTIONING - RESULTING IN DOORS NOT LOCKING AUTOMATICALLY, WARNING ALARM SOUNDING, INTERIOR LIGHTS STAYING ON. HAD REPAIR MADE AT LOCAL FORD DEALER. SAME PROBLEM/SYMPTOMS AGAIN IN MAY, 2015. LOCAL DEALER STATES THAT THERE IS NO RECALL FROM MANUFACTURER THUS FREEING SAID DEALER OF LIABILITY. COMPLAINT FILED WITH FORD MOTOR COMPANY. ONLINE SEARCHES YIELD NUMEROUS COMPLAINTS OF THE SAME ISSUE WITH THE FORD EDGE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734992July 19, 2015ENGINE
I WAS ON THE FREEWAY AND THE VEHICLE SHUT OFF, I WAS IN THE MIDDLE LANE WITH CARS FLYING BY. I PUT HAZARDS ON AND SLOWLY MOVED TO THE RIGHT SIDE AND COMPLETELY SHUT OFF THE CAR. I WAS VERY SCARED BEING STUCK ON THE FLORIDA TURNPIKE WITH VEHICLES GOING PAST ME AT 70 MILES AN HOUR AND I COULD HAVE BEEN IN A DEADLY ACCIDENT. I WAS ABLE TO TURN THE CAR BACK ON AND WAS ABLE TO DRIVE AND GET OFF THE FREEWAY AND SLOWLY DRIVE TO THE DEALERSHIP AT 30 MILES AN HOUR. THE DFFECTIVE PART THE DEALER SAID WAS THE THROTTLE BODY, WHICH IS A PART THAT WAS RECALLED ON THE FORD ESCAPE 2009-2013 AND ON THE 2009 - 2013 FORD FUSION 2009-2013 MERCURY MARINER 2009 -2013 MERCURY MILAN. MY CAR IS FORD EDGE 2013 , THE THROTTLE BODY PART IS AN OBVIOUS EXTENSIVE ISSUE WITH FORD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10735039July 19, 2015UNKNOWN OR OTHER, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
DRIVER'S SIDE DOOR SENSOR INDICATES DOOR AJAR, PREVENTING OTHER FUNCTIONS OF THE VEHICLE FROM OPERATING NORMALLY, SUCH AS DOME LIGHT TURNING OFF WHILE DRIVING AND AFTER LOCKING DOORS, DOORS WILL NOT REMAIN LOCKED WHILE DRIVING AND OTHER RELATED FUNCTIONS. ISSUES CAUSES A DRAIN ON THE BATTERY UNTIL IT EVENTUALLY LOSES CHARGE, LEAVING DRIVER STRANDED. DOOR AJAR INDICATOR REMAINS ON THE ENTIRE TIME DURING OPERATION OF THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734909July 18, 2015ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE CAR ALWAYS SAYS THE DRIVERS SIDE DOOR IS AJAR AND THE SHIFT TO PARK MESSAGE SHOWS UP ON THE DASH ALONG WITH THE ENGINE ON MESSAGE. NONE OF THESE MESSAGES GO AWAY. ITS ALWAYS DINGING BECAUSE IT THINKS THE DOOR IS OPEN AND THE AUTOMATIC LOCKS DONT WORK. THIS WILL BE THE THIRD TIME I TAKE THIS TO THE GARAGE FOR THE SAME THING. I UNDERSTAND ALOT OF PEOPLE HAVE THE SAME PROBLEM WITH THIS CAR AND FORD WILL NOT ISSUE A RECALL OR FIX THE PROBLEM PROPERLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734910July 18, 2015ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVERS SIDE DOOR AJAR LIGHT STAYS ON ALL THE TIME ALONG WITH THE SHIFT TO PARK AND ENGINE ON MESSAGES. AUTOMATIC LOCKS DONT WORK ANYMORE. THE RADIO SOMETIMES BLANKS COMPLETELT OUT. TAKING IT TO THE GARGE FOR THE THIRD TIME. OTHER PEOPLE HAVE POSTED ONLINE WITH THE SAME PROBLEMS AND FORD WILL NOT ISSUE A RECALL OR FIX THE PROBLEM PROPERLY. SOMETHING NEEDS TO BE DONE NOW TO MAKE FORD ACCOUNTABLE FOR THERE VEHICLES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734840July 17, 2015SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS DRIVING MY 2013 FORD EDGE WHEN I WENT TO STOP AT A STOP SIGN AND THE BRAKE PEDAL WAS EXTREMELY HARD TO PUSH. THE CAR DID NOT WANT TO STOP, IT SLOWED BUT KEPT ROLLING FORWARD WHILE I WAS STOMPING ON THE BRAKES. IT DID IT AGAIN WHEN I WAS TRYING TO PARK AT A RESTAURANT, THE BRAKE PEDAL WAS STUCK AND I KEPT ROLLING FORWARD TILL THE PEDAL GAVE AND SUNK TO THE FLOOR BOARD AND THE CAR FINALLY JERKED TO A STOP. AFTER THOSE 2 INCIDENTS MY HUSBAND DROVE IT TO THE FORD DEALERSHIP IN TOWN, WHILE HE WAS DRIVING IT HE ALMOST REAR ENDED THE VEHICLE IN FRONT OF HIM. THE DEALER TESTED THE BRAKE BOOSTER AND IT FAILED. THE DEALER REPLACED THE BRAKE BOOSTER. THERE WERE NO WARNING SIGNS THAT THE BRAKES WERE GOING BAD, ALL OF A SUDDEN I COULDN'T STOP MY CAR, I'M REALLY CORNERED THAT THIS COULD HAPPEN AGAIN AND THAT I MAY END UP IN AN ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734857July 17, 2015UNKNOWN OR OTHER
FAULTY "DOOR AJAR" WARNING DO TO POORLY DESIGNED LATCH ON DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734891July 17, 2015UNKNOWN OR OTHER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR AJAR NOTIFICATION, DOME LIGHTS AND MIRROR LIGHTS STAY ON. COMES ON WHEN DRIVING. DONT ALWAYS KNOW IF THE DOOR IS CLOSED PROPERLY OR NOT. TOOK IT TO DEALER THEY TEMPORILY STOPPED IT, THEN IT STARTED AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734223July 15, 2015ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE ELECTRONIC CONTROL MODULE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734320July 15, 2015STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED ERRONEOUSLY INDICATING THAT THE DOOR WAS NOT SECURED. WHILE THE FAILURE OCCURRED, THE INTERIOR LIGHT WOULD REMAIN ON WHILE DRIVING AND THE DOOR ALARM CHIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734427July 15, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVERS DOOR AJAR LIGHT STAYS ON 90% OF THE TIME WHILE DRIVING DOWN THE ROAD. WHEN YOU SHUT THE VEHICLE OFF AND EVEN IF YOU REMOVE THE KEYS THE LIGHTS ALL REMAIN ON AS IF YOU HAD THE DOORS OPEN AND RUN THE BATTERY DEAD, ONLY SHOWS DRIVERS DOOR, ALL OTHER DOOR SENSORS ARE FINE! I AM AN AVID FORD OWNER BUT I SEE SO MANY OTHERS HAVING THE SAME ISSUE, I HOPE TO SEE A RECALL TO FIX THIS PROBLEM OR OUR NEXT VEHICLE MIGHT NOT BE A FORD!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0