Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10758721August 24, 2015
ELECTRICAL SYSTEM
APPROXIMATELY 2 WEEKS AGO MY DRIVER'S DOOR AJAR WARNING STARTED COMING ON WHEN I WOULD CLOSE THE DOOR. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS IN FACT SHUT (IT HAS TAKEN UP TO 10X). THE DOME LIGHTS STAY ON WHEN THIS IS HAPPENING, SO I CANNOT DRIVE AT NIGHT UNTIL I GET THE SENSOR TO RECOGNIZE THE DOOR IS SHUT. A FEW TIMES THE WARNING AND DOME LIGHTS HAVE COME ON WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749798August 19, 2015
POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AND THERE WAS A SLIGHT JOLT.THE SERVICE ENGINE SOON LIGHT CAME ON AND I LOST ALL ACCELERATION. WHEN I STEPPED ON THE GAS NOTHING WHAT HAPPENING. I WAS ABLE TO COAST TO THE SHOULDER AND PUT THE VEHICLE IN PARK. IN PARK THE VEHICLE IDLED VERY ROUGH. I TURNED THE VEHICLE OFF AND MOMENTS I TRIED TO TURN THE VEHICLE AND IT TOOK ABOUT 5 SECONDS FOR THE VEHICLE TO TURN OVER, BUT WHEN IT DID TURN ON THE WARNING LIGHT WAS GONE AND THE GAS PEDAL WORKED. WHEN I STEPPED ON THE GAS THE RPM'S WENT UP. I PUT THE CAR IN DRIVE AND IT WORKED NORMAL. I'VE READ A ABOUT 100 REVIEWS FROM THREE DIFFERENT WEBSITES FROM PEOPLE WHO THIS SAME THING HAS HAPPENED. THIS SEEMS TO BE A INHERIT AND COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749137August 17, 2015
ELECTRICAL SYSTEM
MY DOOR AJAR LIGHT STAYS ON AFTER CLOSING ALL DOORS WHEN ALL DOORS ARE CLOSED. EVEN AFTER SLAMMING THE DOORS IT STAYS ON. DEALERSHIP DOESN'T KNOW WHY THAT HAPPENED AND SAID HAS TO REPLACE ENTIRE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748963August 16, 2015
UNKNOWN OR OTHER
AS WITH MANY OTHER EDGE OWNERS, THE DOOR SENSOR CONTINUES TO MALFUNCTION. NUMEROUS INCIDENTS ARE REPORTED AND DISCUSSED ONLINE. THE "DOOR OPEN" INDICATOR LIGHTS UP, INTERIOR LIGHTS REMAIN ON AND THE ALARM CANNOT BE ACTIVATED. MY DEALER FIRST WANTED TO CHARGE ME TO REPAIR; THEN, REPAIRED IT AT NO COST, AFTER I WROTE A LETTER TO THE SENIOR VP AND SERVICE MANAGER. THIS WAS ON 1/5/15; WHEN THE TECH REPORTEDLY CLEANED THE SENSOR. NOW, IT'S ABOUT SEVEN MONTHS LATER AND THE PROBLEM HAS STARTED AGAIN AND LIKE MANY OTHERS, I AM EXTREMELY FRUSTRATED. A RECALL SHOULD BE IN ORDER. PLEASE HELP ME AND THE MANY OTHER UNHAPPY AND CONCERNED OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748928August 15, 2015
UNKNOWN OR OTHER
"DOOR AJAR" SIGN WILL NOT GO OFF AFTER SEVERAL ATTEMPTS TO SHUT THE DOOR PROPERLY. THE SIGN STAYS ON DURING A DRIVE WITH SEVERAL ALERTS TO STOP THE CAR, "SHIFT TO PARK" AND SHUT THE DOOR. ALSO, WHEN YOU TRY TO LOCK THE DOOR MANUALLY, THE SYSTEM STILL THINKS THE DOOR IS OPEN AND WILL NOT LOCK. THIS IS A ISSUE OF SAFETY FOR THE DRIVER, AND PASSENGERS (ESPECIALLY CHILDREN) IF THEIR DOOR CANNOT BE PROPERLY LOCKED. WHEN THIS FIRST STARTED HAPPENING THE SIGN WOULD GO OFF AFTER 3-5 ATTEMPTS. NOW AFTER 10 DAYS OF HAVING THIS ISSUE, THIS SIGN WILL NOT GO OFF AT ALL. AS WELL AS THE CABIN LIGHTS WILL NOT GO OFF FOR AN EXTENDED PERIOD OF TIME, DRAINING THE BATTERY (EVEN IF THE CAR IS NOT TURNED ON). FINALLY, I TOOK MY VEHICLE TO THE LOCAL FORD DEALERSHIP AND THE SPRING IS BROKEN INSIDE THE DOOR, THE SAME ISSUE WITH OTHER FORD BRANDS THEY HAVE ALREADY RECALLED. THIS IS A MAJOR SAFETY ISSUE FOR TRANSPORTING CHILDREN DUE TO THE SAFETY ISSUE SINCE THE DOOR WILL NOT LOCK. I HOPE THIS ISSUE IS TAKEN UNDER SERIOUS CONSIDERATION SINCE THIS IS CLEARLY A ISSUE FOR THE 2013 FORD EDGE AS MANY OTHERS HAVE HAD THIS ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748833August 14, 2015
ELECTRICAL SYSTEM
DOOR AJAR WARNING FOR DRIVERS SIDE DOOR CONTINUES TO ACT LIKE DOOR IS AJAR EVEN DOOR IS SHUT. CAUSES INTERIOR LIGHTS TO STAY ON AND CHIME WHEN VEHICLE IS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748496August 13, 2015
ENGINE
ON AUGUST 8TH, 2015 AT ABOUT 4:45 PM, I WAS MAKING A RIGHT HAND TURN AND MY VEHICLE STOPPED AND LOST ALL POWER. MESSAGE I RECEIVED WAS "NO OIL TO ENGINE". I TRIED TO START MY 2013 EDGE BUT HAD NO LUCK. I CALLED ROAD ASSISTANCE FOR A TOW TRUCK AND THE VEHICLE WENT TO THE MANKATO FORD DEALERSHIP. I GOT THE VEHICLE BACK ON AUGUST 11TH AND WAS TOLD THAT THE VEHICLE CHECKED OUT AND NO PROBLEMS WERE FOUND. THERE IS SOMETHING WRONG WITH THE VEHICLE AND I DO WISH FORD WOULD DO A RECALL OF THE EDGE AND ESCAPES. IT'S ONLY A MATTER OF TIME AND A VEHICLE WILL STOP AND GET HIT BY A SEMI AND SOMEONE WILL BE KILLED AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748526August 13, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE DOOR AJAR WARNING LIGHT FOR THE DRIVER SIDE DOOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,507.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747717August 11, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE STALLED IN HEAVY TRAFFIC AND WOULD NOT MOVE EVEN THOUGH THE ENGINE WAS IDLING ROUGHLY. THE CHECK ENGINE WRENCH WAS ILLUMINATED. AFTER MANAGING TO FINALLY GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT, TURNED THE VEHICLE OFF, WAITED FOR APPROXIMATELY FIVE MINUTES AND RESTARTED THE VEHICLE. THE VEHICLE THEN RAN FINE AND THE WRENCH LIGHT WENT OUT. THE SAME PROBLEM OCCURRED SEVERAL TIMES BECOMING MORE FREQUENT. EACH TIME I WENT TO THE DEALER BUT NO CODE WAS STORED IN THE COMPUTER. FINALLY THE DEALER REPLACED THE THROTTLE BODY AND THE PROBLEM HAS NOT REPEATED. DEALER SAID IT WAS A KNOW PROBLEM WHICH IS WHY THEY REPLACED THE THROTTLE BODY EVEN THOUGH THERE WAS NO STORED ENGINE CODE AFTER REPEATED INCIDENTS. THIS IS A POTENTIALLY DEADLY PROBLEM IF IT HAPPENS ON THE INTERSTATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747800August 11, 2015
ENGINE, STEERING, VEHICLE SPEED CONTROL
THIS INCIDENT HAS HAPPENED 4 TIMES IN THE PAST MONTH AND A HALF. MY CAR COMPLETELY SHUTS OFF AND I HAVE NO CONTROL OVER THE STEERING OR SPEED. WHEN I RESTART MY CAR, IT TURNS ON. THERE HAVEN'T BEEN ANY CHECK ENGINE LIGHTS OR OTHER NOTIFICATIONS UNTIL TODAY WHEN IT HAPPENED FOR THE FOURTH TIME AND THE LOW OIL PRESSURE INDICATOR CAME ON AND IN THE INDICATOR BOX A WRENCH IS NOW DISPLAYED. THE FIRST INCIDENT I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC WHEN IT HAPPENED. THE SECOND INCIDENT I WAS PULLING INTO A PARKING LOT. THE THIRD INCIDENT I WAS SITTING AT A RED LIGHT ATTEMPTING TO ACCELERATE AND THE CAR JUST SHUT DOWN AND THIS FINAL INCIDENT I WAS DRIVING APPROXIMATELY 5 MPH AND IN TRAFFIC, THE CAR JUST SHUT DOWN. IN ALL INSTANCES THE CAR STARTED BACK UP BUT IF THIS HAD HAPPENED IN ANY INSTANCE THAT I WAS GOING FASTER OR CROSSING AN INTERSECTION, I FEAR I WOULD BE KILLED OR INJURED. I HAVE SEEN THAT THERE ARE OTHER OWNERS HAVING THE SAME COMPLAINT AND I JUST FEAR THAT SOMEONE WILL DIE FROM THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747881August 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR WARNING ERRONEOUSLY DISPLAYED INDICATING THAT THE FRONT DRIVER SIDE DOOR WAS NOT SECURED. WHEN THE FAILURE OCCURRED, THE INTERIOR CEILING LIGHT WOULD REMAIN ON AND THE DOORS WOULD UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747963August 11, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO CLOSE OR LOCK, WHICH CAUSED THE INTERIOR LIGHTING TO REMAIN ON AND DRAIN THE BATTERY. THE CONTACT MENTIONED THAT NO WARNING INDICATORS WERE ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748006August 11, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
RIGHT BEFORE OUR 3 YEAR WARRANTY EXPIRED THE "DRIVERS DOOR AJAR" WARNING LIGHT CAME ON. WE CHECKED IT OUT AND OTHER ITEMS AND ALL SEEMED TO BE OK. ONE OR TWO DAYS LATER IT CAME ON AGAIN AND CLEARED WHEN WE SHUT THE DOOR SEVERAL TIMES. NOW 8 DAYS OUT OF WARRANTY IT SEEMS TO COME ON ALMOST ALL THE TIME AND WON'T CLEAR. ALSO, THE DOME LIGHTS STAY ON TOO. I CALLED THE DEALER AND SAID IT WOULD COST ME $125 BUCKS TO DIAGNOSE PLUS REPAIR. HE SAID I COULD CALL FORD. I CALLED FORD AND SPOKE TO KEVIN WHO CREATED CASE # CAS7689552, BUT GOT DISCONNECTED. HIS STATEMENT WAS TO BRING IT IN TO A DEALER AND THEN THEY WOULD DECIDE WHAT THEY WOULD DO FOR ME AFTER INSPECTION. I REALLY THOUGHT FORD WOULD JUST FIX THIS. I THEN CALLED BACK AND SPOKE TO KENDRA WHO WAS NICE BUT SAME THING. I ASKED HER WHAT SHE THOUGHT I COULD EXPECT AND SHE SAID IN THE BEST CASE I WOULD BE RESPONSIBLE FOR A PORTION OF THE BILL. I LOOKED ONLINE AND SAW ONE GUY TAKE THE WHOLE DOOR OFF TO FIX AND ANOTHER WHO CLEANED FOR A TEMP FIX. THERE WERE A LOT OF OTHER PEOPLE REPORTING SAME PROBLEM. THIS HAS TO BE AN ENGINEERING FLAW AND FORD KNOWS THIS. IT IS ALSO UNSAFE TO DRIVE AFTER DARK WITH YOUR INSIDE DOME LIGHTS ON AND YOUR DOOR CHIMING. PLEASE GET A RECALL ON THIS! I DON'T KNOW WHAT TO DO YET BUT I CANNOT AFFORD A $500 REPAIR BILL ON SOMETHING SO STUPID AS THIS. SHAME ON FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747320August 9, 2015
UNKNOWN OR OTHER
THE DOOR LATCH SENSOR IS FAULTY RESULTING IN THE DOOR AJAR ALERT STAYING ON CONSTANTLY, EVEN WHEN ALL DOORS ARE CLOSED PROPERLY. THE VEHICLE IS UNABLE TO BE LOCKED WHILE DRIVING AND INTERIOR LIGHTS STAY ON FOR A LONG TIME AFTER VEHICLE IS TURNED OFF DUE TO SENSOR ISSUE, THUS DRAINING THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747175August 8, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN THE INTERSTATE I SUDDENLY LOST ACCELERATION AND STALLED. I HAD TO GET IT REPLACED COSTING 800. IF CONDITIONS WOULD OF BEEN DIFFERENT, OTHERS TO INCLUDE MYSELF COULD OF GOTTEN HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746994August 7, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LEFT REAR DOOR AJAR WARNING MESSAGE STAYS ON, EVEN WHEN THE DOOR IS CLOSED. THE INTERIOR/DOME LIGHTS STAY ON WHILE DRIVING, EVEN AT NIGHT TIME, SO IT IS HARD TO SEE TO DRIVE. THE DOME LIGHTS STAY ON AS EVEN AFTER THE CAR IS PARKED AND TURNED OFF. THE DOORS DO NOT LOCK WHILE WE ARE INSIDE OUR VEHICLE. THIS IS A HUGE SAFETY ISSUE FOR MYSELF, AND MY GROWING FAMILY. FOR ONE, NOT BEING ABLE TO LOCK THE DOORS TO KEEP OURSELVES PROTECTED AND SAFE INSIDE OUR VEHICLE HAS ME VERY CONCERNED. THIS VEHICLE IS SUPPOSE TO BE OUR FAMILY CAR THAT I FEEL SAFE AND SECURE IN WITH MY SPOUSE AND CHILDREN. ALSO, DRIVING AT NIGHT WHILE THE DOME LIGHTS CONTINUE TO STAY ON PREVENTS ME FROM SEEING EVERYTHING PROPERLY AT NIGHT. I SERIOUSLY FEAR FOR THE SAFETY OF MY FAMILY WHILE DRIVING THIS VEHICLE THIS WAY. THIS IS OUR FAMILY CAR THAT NEEDS THIS DOOR LATCHED REPLACED DUE TO A FAULTY LATCH. PLEASE, SEND OUT THE RECALL. HELP ME PROTECT MY FAMILY AND THOSE AROUND ME FROM ANY ACCIDENTS THAT MAY HAPPEN DUE TO THIS FAULTY DOOR LATCH. I HOPE THIS REACHES SOME ONE WHO CAN HELP PREVENT MY FAMILY FROM ANY ACCIDENTS, AND WHO WILL HELP OTHERS STAY SAFE THAT HAVE THIS VEHICLE PROBLEM. THANK YOU FOR READING MY CRY FOR HELP. *TR....UPDATED 10-27-15 *BF THE CONSUMER STATED WHEN THE DOOR WAS LOCKED. THE ALARM KEPT GOING OFF, BECAUSE THE SYSTEM WAS DETECTING THE LEFT REAR DOOR WAS OPENED. ALSO, THE INTERIOR LIGHTS KEPT COMING ON FOR A WHILE, AND EVENTUALLY THEY WENT OUT. THEY WOULD COME ON PERIODICALLY SINCE THE SYSTEM SENSED THE LEFT REAR DOOR WAS AJAR. UPDATED 01/15/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746881August 6, 2015
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE DOOR LOCK SENSOR HAS BECOME DEFECTIVE ON THE CAR CAUSING THE DOOR AJAR WARNING TO STAY ON AT ALL TIMES. BEING A NURSE, I GO TO WORK VERY EARLY AND TRAVEL FOR 30 MILES EACH WAY. WHEN THIS ISN'T SENSOR ISN'T WORKING THE DOORS WILL NOT LOCK WHILE THE KEY IS IN THE IGNITION AND THERE IS A CONSTANT DINGING NOISE TO CLOSE THE DOOR AGAIN EVERY TIME I STOP. DRIVING TO DOWNTOWN DALLAS IS VERY UNSAFE IN THE MY CAR NOW. THE INTERIOR LIGHTS STAY ON FOR MILES AND IT IS HARD TO DRIVE IN THE DARK WITH THE INTERIOR LIGHTS ON. TWO DEALERSHIPS SAY THIS IS A KNOWN PROBLEM ON THE FORD EDGE AND THEY HAVE RECEIVED BULLETINS ON THE PROBLEM BUT NO RECALL. THEY SAY THE SENSOR NEEDS TO BE TAKEN OUT AND CLEANED, IT IS NOT BROKEN THEREFORE THE WARRANTY NOR EXTENDED WARRANTY WILL NOT COVER THE $400 REPAIR. PLEASE HELP MAKE FORD FIX THIS PROBLEM BY ISSUING A RECALL. ...UPDATED 10/29/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746294August 5, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR AND LATCH ISSUE - THE DOOR AJAR SIGNAL STAYS ON WHEN I CLOSE MY DOOR AND THEN INTERIOR LIGHT STAYS ON. I THEN AM UNABLE TO LOCK THE DOORS WHILE BEING IN THE VEHICLE AND I BELIEVE THIS HAS SOMETHING TO DO WITH A FAULTY LATCH. WHEN I MOVE THE LATCH WITH MY FINGERS, THE DOOR AJAR LIGHT WILL TEMPORARILY GO OFF BUT SOMETIMES WILL EVEN COME BACK ON WHILE MY CAR IS IN MOTION. I BOUGHT THE CAR IN APRIL AND THIS IS THE FIRST TIME THIS HAS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745967August 3, 2015
ENGINE
EXPERIENCED A LOSS OF ENGINE POWER, THE WRENCH ICON ILLUMINATED, NO THROTTLE RESPONSE, ENGINE WAS RUNNING, AIR CONDITIONING AND POWER STEERING REMAINED ACTIVE. TURNED ONTO A SIDE ROAD AND COASTED TO A STOP. ONCE STOPPED, SHIFTED TO PARK, TRIED TO REV THE ENGINE, NO RESPONSE. SHIFTED TO PARK. TURNED THE IGNITION OFF, RESTARTED, DROVE NORMALLY FOR THE REST OF THE DAY.... VERY DANGEROUS IF THIS HAPPENS IN TRAFFIC....UPDATED 09/22/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745647August 2, 2015
UNKNOWN OR OTHER
DATE ABOVE IS FIRST ALERT. HAPPENS EVERYDAY NOW. DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. DOORS WILL NOT LOCK AND LIGHTS STAY ON. IT IS DANGEROUS ESPECIALLY AT NIGHT WHEN THE INTERIOR LIGHTS ARE ON AND YOU ARE TRYING TO DRIVE. THEY ONLY GO OUT WHEN CAR IS GOING FORWARD. BIG SAFETY HAZARD. I HAVE TOLD FORD ABOUT IT AND HAVE MET MANY OTHERS WITH SAME PROBLEM. THEY WANT ME TO PAY FOR THIS SAFETY FEATURE $350. IT SHOULD BE RECALLED SO ALL OWNERS CAN FEEL SAFE WITH THE DOORS CLOSING, LOCKING AND INTERIOR LIGHTS NOT ILLUMINATING WHILE TRYING TO DRIVE. AND THE MOST ANNOYING BEEPING TO ALERT YOU THAT THE DOOR IS AJAR. IT HAS BEEN GOING ON FOR 1.5 YEARS. I HAD THEM LUBE AND CLEAN IT ONCE AND IT JUST RETURNED. I DID PAY FOR THAT SERVICE. JUST LOOK AT THE FORD EDGE FORUMS. IT IS HAPPENING TO TOO MANY PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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