Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10763737September 14, 2015
ELECTRICAL SYSTEM
LEFT REAR DOOR AJAR LIGHT REMAINS ON,INTERIOR LIGHTS REMAIN ON MAKING IT HAZARDOUS TO DRIVE AT NIGHT, DOORS DO NOT AUTO LOCK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763550September 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 80 MPH, THE TRACKING SYSTEM SHUTDOWN WARNING LIGHT ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. IN ADDITION, THE CONTACT STATED THAT WINDOWS FAILED TO OPERATE, THE VEHICLE DOOR LOCKS FAILED TO UNLOCK AND THE VENTILATION SYSTEM EMITTED HOT AIR. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WRONG COMPUTER SOFTWARE WAS DOWNLOADED TO THE VEHICLE AND THE SOFTWARE NEEDED TO BE UPGRADED TO THE CORRECT SOFTWARE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763392September 13, 2015
ELECTRICAL SYSTEM
WHEN CLOSING THE DRIVERS DOOR THE DOME LIGHTS, WARNING BUZZER AND AJAR INDICATOR LIGHT STAYS ON. THESE CONDITIONS REMAIN CONSTANT DURING THE DRIVE. SUSPECT THE DOOR SWITCH IS EITHER STUCK OR DEFECTIVE. PERIODICALLY THE WARNING LIGHT GOES OFF BUT THEN COMES BACK ON DURING THE DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763405September 13, 2015
ELECTRICAL SYSTEM
ALTHOUGH THE DOOR IS CLOSED AND LATCHED THE SENSOR DOES NOT OPERATE CORRECTLY AND REPORTS THE DOOR IS STILL AJAR. THERE IS NO APPARENT OVERRIDE FOR THIS WHICH CAUSES THE DOME LIGHTS TO REMAIN ON AND DOES NOT ALLOW THE DOORS TO LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763645September 12, 2015
ENGINE
I PURCHASED A 2013 FORD EDGE IN APRIL 2013, DRIVING FOR TWO YEARS WITH NO PROBLEMS. ON SEPTEMBER 8, 2015 DRIVING AT A SPEED OF 65 MPH THE WRENCH SYMBOL APPEARED ON THE DASH BOARD, A SECOND LATER, THE VEHICLE DECREASED FROM 65 MPH TO 0 MPH, SITTING ON THE INTERSTATE WITH HEAVY TRAFFIC IN THE MIDDLE LANE FOR ABOUT FIVE MINUTES WITH VEHICLE STILL RUNNING VERY LOW, I WAS ABLE TO COAST TO THE SIDE OF THE INTERSTATE AND TURN THE VEHICLE OFF FOR ABOUT 2 MINUTES. AFTER RESTARTING THE VEHICLE I WAS ABLE TO TAKE IT TO THE NEAREST FORD DEALERSHIP FOR SERVICE, WAS ASKED TO LEAVE THE VEHICLE THERE. AS OF SEPTEMBER 12TH THE VEHICLE IS STILL AT THE DEALERSHIP, WAITING TO SEE WHAT THE PROBLEM IS. THIS SITUATION IS A SAFETY CONCERN FOR ME AND OTHERS WHO MAY HAVE THE SAME PROBLEM. THANK GOD I DID NOT GET REAR ENDED ON THE INTERSTATE OR CAUSE AN ACCIDENT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762843September 10, 2015
UNKNOWN OR OTHER
WITH ALL DOORS CLOSED THE DRIVERS SIDE LOCKING MECHANISM FAILED CAUSING THE CABIN LIGHTS TO COME ON AND AND THE SYSTEM TO START RINGING. WHEN THE CABIN LIGHTS CAME ON THEY CAUSED TEMP BLINDNESS AND I SWERVED ALMOST HITTING PEDESTRIANS. THIS IS A SAFETY HAZARD ALSO ALL DOORS UNLOCKED WHEN THIS HAPPENED I FEAR SPMEONE WITH CHILDREN WOULD FIND THIS ALARMING DUE TO THE FACT THAT THEIR CHILDREN COULD EASILY OPEN THE DOOR BECAUSE OF THE DOORS BEING UNLOCKED. AFTER MY INCIDENT I HAVE TO CLOSE THE DOOR MULTIABLE TIMES FOR IT TO FINALLY WORK SOMETIMES SLAMMING IT WHICH COULD CAUSE MY WINDOW TO SHATTER BUT ITS THE ONLY WAY IT WORKS. I FEEL THAT FORD HAS PUT A SUB PAR LATCH ON THESE CARS AND HAVE LOOKED UP ONLINE TO SEE IF I WAS THE ONLY ONE HAVING THIS PROBLEM AND FOUND OUT THAT 1 OUT OF FIVE EDGE OWNERS HAVE THE SAME PROBLEM. I TRIED CONTACTING FORD THEY JUST ADVISE ME TO GO TO MY LOCAL DEALERSHIP WHICH I DID BUT I DIDNT HAVE THE $400 REQUIRED TO FIX A PROBLEM THAT SHOULD HAVE BEEN FIXED AT THE GET GO. I MOTION FOR A RECALL ON THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762870September 10, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE REAR DOOR AJAR LIGHT ILLUMINATED CAUSING THE DOORS NOT TO BE ABLE TO LOCK OR UNLOCK AUTOMATICALLY. THE INTERIOR LIGHTS ALSO REMAINED ILLUMINATED, CAUSING THE BATTERY TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FAILURE CODE WAS LOCATED AT THE REAR DOOR LOCKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762936September 10, 2015
ELECTRICAL SYSTEM
MY WIFE AND I HAVE EXPERIENCED THE SAME COMPLAINT AS MANY OTHERS IN NOT BEING ABLE TO LOCK DOORS, AND WITH DOME LIGHTS COMING ON AS A RESULT OF THE DRIVER'S SIDE DOOR AJAR INDICATED COMING ON EVEN THOUGH THE DOOR IS PROPERLY SHUT. WE CONSIDER THESE ISSUES TO ADVERSELY AFFECT ATTENTION TO SAFE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762641September 9, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
2013 FORD EDGE WITH 30,000 MILES ON IT. DOOR AJAR ALARM AND LIGHT COME ON AFTER VEHICLE IS UNDERWAY. OVERHEAD LIGHTS COME ON BLINDING DRIVER AT NIGHT. LIGHTS AND SWITCH REMAIN ON DESPITE REPEATED ATTEMPTS TO SLAM DOOR WHILE DRIVING. SMELL OF GASOLINE WHILE IDLING INDICATES FUEL LEAKING FROM SYSTEM POSING FIRE HAZARD. DEFECTIVE PARTS CREATE DANGEROUS SITUATION FOR DRIVER AND PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762692September 9, 2015
FUEL/PROPULSION SYSTEM
THE FIRST INCIDENT HAPPENED: I WAS PULLING OUT INTO TRAFFIC, WHEN THE CAR PRETTY WELL JUST SHUT DOWN. IT DID NOT GO INTO LIMP MODE. I WAS STOPPED RIGHT IN THE MIDDLE OF ONCOMING TRAFFIC. THE ENGINE WAS SHAKING VIOLENTLY WITH NO POWER AT ALL. I WAS UNABLE TO MOVE. THANKFULLY THERE WERE NO ONCOMING VEHICLES AT THIS TIME. I HAD TO SHUT THE CAR OFF AND RESTART IT, AND IT WENT LIKE NOTHING EVER HAPPENED. UNFORTUNATELY ALL THE WARNING LIGHTS AND THE SUCH WENT OFF ON RESTART. I TOOK THE VEHICLE TO THE FORD HOUSE HERE. THEY SAID THEY COULD NOT REPLICATE THE ISSUE AND THE COMPUTER DID NOT HAVE ANY ERROR CODES. SO THERE WAS NOTHING THEY COULD DO. AT THIS TIME IT DID IT HIGHLY INTERMITTENTLY AND FAR BETWEEN EACH TIME. SO IT WENT ON LIKE THAT FOR ABOUT THE LAST YEAR. IT GOT TO THE POINT THOUGH YOU COULDNT DRIVE ANYWHERE WITH OUT IT HAPPENING. I WOULDN'T EVEN LET MY WIFE DRIVE THE CAR, DUE TO THIS ISSUE OR MY KIDS TO RIDE IN IT. RECENTLY IT STARTED DOING IT ALOT MORE OFTEN. SO, FINALLY I COULD TAKE IT TO THE FORD HOUSE AND THEY COULD REPLICATE IT. TOOK IT OVER TO THE SHOP THIS MORNING, DROVE 15 MILES AND THE CAR SHUT DOWN 7 TIMES IN TRAFFIC. FINALLY AFTER A YEAR AND A HALF OF BEING UNABLE TO REPLICATE THE ISSUE, IT DID IT WHILE THEY WERE DRIVING IT. THE THROTTLE BODY WAS THE CULPRIT. I KNEW IT, THEY KNEW IT, ALL ALONG AND REFUSED TO FIX IT. NOW THEY HAD TO FIX IT. FIGURED IT WOULD BE COVERED UNDER THEIR EXTENDED WARRANTY ON THROTTLE BODY FAILURES. NOPE, I HAD TO SHELL OUT $600 FOR A PART THAT FORD AND THE NHTSA KNEW WAS A BAD PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761841September 6, 2015
ELECTRICAL SYSTEM
DOOR SENSOR...TOOK IT IN TO FORD AND THEY FIXED IT...BUT NOW THE PROBLEM IS BACK AND MY CAR IS OUT OF WARRANTY. DID SOME RESEARCH AND FOUND THAT THIS IS A PROBLEM WITH A LOT OF FORD PRODUCTS. THIS HAS TO STOP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761231September 3, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHEN MY DRIVER'S SIDE DOOR IS CLOSED, THE DOOR OPEN SENSOR CHIMES & THE DOOR OPEN INDICATOR IS LIT UP ON THE DASHBOARD. IF I SILENCE IT, THE LIGHT REMAINS ON AND ANYTIME I COME TO A STOP AND MY FOOT IS REMOVED FROM THE BRAKE, THE ALARMS START CHIMING AGAIN. I TOOK IT TO THE DEALERSHIP ON 10/3/14 FOR THIS ISSUE AS WELL AS TWO OTHER ISSUE, ONE OF WHICH IS PART OF THE DOOR PANEL POPPING APART. WHEN I GOT THE CAR BACK, THE PROBLEM NO LONGER EXISTED. FAST FORWARD TO THIS LAST MONTH. THE DOOR WAS AGAIN BECOMING AN ISSUE. MEANING, THE PROBLEM EXISTED EVERY TIME I CLOSED MY DOOR BUT IF I KEPT CLOSING AND OPENING THE DOOR, EVENTUALLY AFTER 5-6 TIMES, THE CAR WOULD REGISTER THE DOOR AS CLOSED. I MADE AN APT TELLING THE SERVICE GUY THAT I WAS HAVING THE PROBLEM AGAIN AND WE MADE AN APT. I DROPPED OFF MY CAR YESTERDAY AT 3:30. WE GOT A CALL AT 4 PM STATING OUR CAR IS NO LONGER UNDER WARRANTY AS WE ARE OVER OUR 36,000 MILEAGE LIMIT (WE ARE AT 39,000). I REMINDED HIM IT WAS COVERED BECAUSE THE ISSUE WAS REPORTED LAST YEAR WHEN THEY FIXED IT. HE (SAM) TOLD ME THAT HE HAD GONE THROUGH MY INVOICES AND THERE IS NO RECORD OF THIS WORK BEING DONE. I THEN SAID MAYBE THEY FIXED IT AND FORGOT TO WRITE IT DOWN. I WAS TOLD NO THAT COULD NOT HAPPEN. I SAID THEY HAD TO TAKE THE DOOR PANEL OFF FOR THE OTHER ISSUE AND I WAS TOLD THAT WAS NOWHERE NEAR THE SENSOR. I WENT TO THE PARTS COUNTER AND WAS TOLD THAT INDEED, THE SENSOR IS ON THE EDGE OF THE DOOR AND YOU WOULD NEED TO REMOVE THE PANEL TO GET TO IT. THEY TOLD ME THAT THEY WOULD NOT COVER IT. I THEN INFORMED THEM OF HOW MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE SO IT IS OBVIOUSLY NOT A WEAR AND TEAR OR PERSONAL MISTREATMENT ISSUE AND THAT FORD SHOULD NOT BE SHIRKING THEIR RESPONSIBILITY AND I WAS TOLD MY CAR WAS BEING BROUGHT AROUND. UGH. SO IT IS STILL NOT FIXED AND I AM EXPECTED TO COME OUT OF POCKET TO FIX IT. I CAN TELL YOU THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761359September 3, 2015
POWER TRAIN
WRENCH LIGHT COME ON REFER TO MANUAL MY CAR START LOSING POWER IN MIDDLE OF ROAD I PULL ON SIDE OF ROAD TURN CAR OFF WHEN I START CAR AGAIN LIGHT WAS GONE AND MY CAR WAS OK CHECK MANUAL IT SAY POWER TRAIN MALEFACTIONS CALL DEALERSHIP THEY TOLD ME THEY CAN'T DO NOTHING BECAUSE LIGHT IS NOT ON SO BASIC I NEED TO DRIVE CAR THAT CAN STOP FROM WORKING ANY TIME AND GET IN ACCIDENT BECAUSE DEALERSHIP DON'T WONT TO DO ANYTHING IF LIGHT IS NOT ON BUT WHEN LIGHT IS ON MY CAR IS NOT DRIVABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760947September 2, 2015
STRUCTURE:BODY
THE DOOR AJAR LIGHT WILL NOT GO OFF AND DOORS WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760972September 2, 2015
STRUCTURE:BODY
DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DOOR IS CLOSED AND THE DOORS WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761110September 2, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE DEFROSTER BECAME INOPERABLE. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER MODULE HAD TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761127September 2, 2015
ELECTRICAL SYSTEM
AROUND THE END OF AUGUST 2015 THE DRIVERS DOOR AJAR LIGHT WILL NOT TURN OFF WHEN THE DOOR IS CLOSED. THE DOOR IS CLOSED BUT THE DOOR AJAR INDICATOR CONTINUES TO SHOW THE DOOR IS NOT CLOSED. IT APPEARS THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON LINE WITH THE SAME LATCH/SENSOR PROBLEM ON FORD PRODUCTS. THIS IS VERY ANNOYING IN ADDITION TO A SAFETY ISSUE. ARE THERE ANY RECALL NOTICES FROM FORD CONCERNING THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760863September 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DRIVER DOOR AJAR SENSOR IS MALFUNCTIONING CAUSING MULTIPLE PROBLEMS. DOORS DON'T LOCK AUTOMATICALLY WHEN IN MOTION. IT CAUSES CABIN LIGHTS TO REMAIN ON ONCE DRIVING LIGHTS ARE ON CREATING VISIBILITY ISSUES. THIS ALSO CAUSES SOME OF THE DOOR LOCKING OPTIONS TO MALFUNCTION. WHEN DRIVING OR STOPPED IT GENERATES FALSE ALARMS OR WARNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760880September 1, 2015
ELECTRICAL SYSTEM
THIS IS THE SECOND TIME I WILL BE TAKING MY CAR IN FOR SERVICE FOR THIS PROBLEM: THE DRIVER SIDE DOOR AJAR WARNING KEEPS COMING ON. I HAVE TO CLOSE THE DOOR SEVERAL TIMES TO GET IT TO SHUT OFF. THIS HAPPENS EVERY TIME I AM DRIVING THE CAR. APPARENTLY THIS IS A KNOWN PROBLEM WITH FORD DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760577August 31, 2015
ELECTRICAL SYSTEM
DOOR AJAR SENSOR FAILS TO RECOGNIZE CLOSED DOOR. CONSEQUENTLY, INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK. MULTIPLE CLOSINGS OF THE DOOR SOMETIMES WILL TRIGGER THE SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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