Ford Ecosport Complaints (2020)

402 consumer complaints on file.

#11774383October 29, 2026
ENGINE
"Our 2020 Ford EcoSport has suffered multiple catastrophic engine failures directly caused by the defective oil pump drive belt covered under NHTSA Recall 23V905000 / Ford Recall 23S64. The authorized recall remedy completely failed to permanently resolve the safety hazard on this vehicle, leading to repeated, highly dangerous highway emergencies. On 5/22/24 We towed the car to the dealer after sudden loss of oil pressure on highway during rush-hour traffic creating a stressful and dangerous stalling hazard. (93,601 Miles) On 7/31/24 An Interim engine (#2) was installed without the fix due to a lack of parts. On 8/28 - 9/24/25 We left our car for a month to complete the recall remedy. (131,635) On 8/21/26 We brought our car to the dealer after severe overheating occurred on the highway creating a dangerous situation. (164,934 Miles) On 8/25/25 the dealer misdiagnosed this recall symptom as a simple sensor issue and replaced the cylinder head temp sensor. We paid $2,659.57. On 10/1/26 (168,664) Just 3,730 miles after the misdiagnosis, the engine catastrophically blew during rush-hour traffic with the total loss of vehicle power creating a very dangerous situation.This final failure occurred exactly 1 year and 7 days after the recall fix date—just one week past the warranty window confirmed by Ford Corporate. The interim engine failed at exactly 75,063 miles since its 2024 install, matching the known premature failure window for these interim blocks. On 10/10/26 The local dealership denied us warranty coverage forcing us to pay $7,538.04 out-of-pocket for the engine alone. On top of the $2,659.57 for the sensor, plus $260.00 for a car rental, we paid $10,457.61 in forced costs for a recurring federal safety defect. Please investigate the premature failure of Ford's 23S64 replacement engines and remedy parts, as they present an ongoing highway stalling risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773870October 26, 2026
ENGINE, ELECTRICAL SYSTEM
The engine to my car completely caught on fire and destroyed the engine and inside of my car. All my items in my car were melted and put myself and other people in danger. There were no lights on until that morning where the engine light started flashing and in the span of 10-15 minutes the car was slowing down. Parked and turned off the car and the engine started smoking and caught on fire. Police department and fire department were called.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11770778October 13, 2026
ENGINE
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 35 MPH, the check engine warning light illuminated, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the wet belt and the oil pump had failed and needed to be replaced. An attorney advised the contact to call the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768379October 1, 2026
ENGINE
The authorized Ford dealer failed to properly execute the safety recall repair. They twice filled my 1.0L EcoBoost wet-belt engine with standard domestic XO5W20BSP oil instead of the manufacturer-mandated, recall-specified WSS-M2C948-B oil. once under interm recall they replaced long block, second part of recall they repaired recalI but put wrong spec oil in again. car has been driven 6,000 miles on the wrong oil, creating a renewed risk of timing belt delamination, oil pump starvation, and sudden engine failure on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766751September 24, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
The low brake fluid warning came on my dash as I tried to stop at a stop sign. I tried again to depress the brake pedal and the brake pedal was not moving. It was like it was locked in place. The second time I tried to push the brake, the warning flashed that I had no brake fluid. I managed to avoid traffic and the treeline, but sailed over a guide sign and into a cluster of power lines. Two of the lines were pulled out of the ground from the force of the impact. I checked the brake fluid reservoir and I do in fact have brake fluid within the specified range. My brakes should have worked.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11766521September 23, 2026
AIR BAGS, SERVICE BRAKES
While in traffic, the brakes were pressed, the car did not brake and I had to swerve to try to avoid one collision and caused another one. The steering wheel airbag did not deploy and the vehicle i hit was struck twice.
Crash:
Yes
Fire:
No
Injuries:
20
Deaths:
0
#11765049September 17, 2026
ENGINE, UNKNOWN OR OTHER
after my oil pump recall was done, the check engine light came on and is reading code P04DB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763855September 12, 2026
POWER TRAIN, ENGINE
Kept like revving the engine like it was whining tight never show no check engine light nothing ever showed up was driving down the road and the car completely shut off no warning signs no nothing all was coming out of it like a oil pump or something had went out in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761908September 3, 2026
ENGINE
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at approximately 60 MPH, smoke was observed coming from the rear of the vehicle, and the check engine warning light illuminated. The vehicle was towed to the dealer, where the contact was informed that the vehicle needed a tune-up. The contact later received a notification through the mobile application indicating that the engine had multiple misfires. The vehicle was taken back to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred after a recall-related engine replacement had previously been completed. The manufacturer was made aware of the failure and denied the contact's request for a buyback. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760700August 30, 2026
POWER TRAIN, ENGINE
Statement of Problem & Safety Risk: I am filing a complaint regarding a persistent, critical safety defect on my 2020 Ford EcoSport. This vehicle previously suffered an engine failure linked to Ford Recall 23S64 / NHTSA Campaign 23V-905 (oil pump drive belt/tensioner failure causing loss of oil pressure). An engine assembly replacement was performed under the recall around 58,000 miles. Despite having the recall service performed, the replacement engine has now experienced a secondary failure. The vehicle’s wrench light illuminated, and the car went into severe "Limp Mode" while being driven, resulting in an immediate loss of accelerator power and engine torque. This creates an extreme safety hazard, causing a sudden loss of drive power in traffic and exposing the engine to potential oil starvation, complete engine seizure, and loss of power braking assist. Manufacturer & Dealership Non-Compliance: Both Ford Motor Company customer service and local Ford dealership management have stonewalled our requests to diagnose and address this recurring safety hazard under the active federal recall. They have refused to assist or provide appropriate loaner transportation while the vehicle remains unsafe to operate. I request that NHTSA document this failed recall repair, investigate repeat oil pump belt/engine failures on vehicles serviced under Campaign 23V-905, and compel Ford Motor Company to honor its safety recall obligations. This is an ongoing problem these cars are junk and the consumer is stuck paying for it. I am not sure what date to put underneath here because the issue is ongoing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760733August 30, 2026
ENGINE, FUEL/PROPULSION SYSTEM
"I am reporting a severe, high-risk safety and under-hood fire hazard involving a 2020 Ford EcoSport tied directly to federal Safety Recall 23S64 [23S64]. The vehicle suffered a catastrophic loss of internal oil pressure, leading to an official diagnostic scan by Kerry Ford confirming a hard-stored P0015 Camshaft Timing defect [23S64]. The dealership is actively evading the federal recall remedy by falsely claiming the failure is just a bad sensor [23S64]. The vehicle is now experiencing critical failure symptoms: it is consuming extreme amounts of gasoline rapidly and filling both the interior cabin and exterior air with a heavy, toxic odor of raw fuel while running, making it entirely unsafe to operate in public traffic [23S64]. Furthermore, our auto lender has verbally stated on a recorded line that they are refusing repossession because the car holds zero value, forcing a hazardous, un-remedied federal safety defect to remain stranded on a residential property [23S64]."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755410August 7, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The dealer was notified of the failure and confirmed that parts were unavailable. The contact later received a letter stating that parts were available; however, the dealer stated that due to a limited supply, they could only service the recall if the vehicle had experienced the failure. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle hesitated while depressing the accelerator pedal. Due to the failure, the vehicle was towed to a dealer to be repaired. Upon inspection, the mechanic discovered that the engine oil pump drive belt tensioner arm was fractured, and the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749561July 10, 2026
ENGINE
It was a recall oil pump tensor bar. They fixed that blew the engine.I had to wait for them to fix what they messed up with the engine.They fixed that drove forty miles away from the dealer and the engine overheated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748784July 7, 2026
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The affected component is the powertrain system in my 2020 Ford EcoSport. The vehicle has experienced repeated powertrain-related failures and is available for inspection upon request. In May 2025, the vehicle required a full engine replacement, yet I am continuing to experience serious powertrain-related issues. The vehicle has displayed powertrain malfunction warnings and has experienced improper acceleration, hesitation, loss of power, and instances where the vehicle has stopped at intersections. These issues create a serious safety risk because the vehicle may not respond when acceleration is needed, including when entering traffic, turning, merging, or attempting to avoid hazards. A vehicle that loses power or stops unexpectedly at intersections creates a risk of collision and puts myself, my passengers, and other motorists in danger. This issue has occurred multiple times and has required repeated service attention. The vehicle is scheduled to be inspected again due to the ongoing powertrain failure concern. Despite significant repairs, including a complete engine replacement, the underlying issue appears to remain unresolved. Prior to the failures, the vehicle displayed warning messages related to the powertrain system. The symptoms have included reduced acceleration, hesitation, loss of power, and the vehicle stopping unexpectedly while driving. The vehicle has been inspected by Ford service providers, including the prior engine replacement performed in May 2025. I am submitting this complaint because repeated powertrain failures, loss of acceleration, and unexpected stopping while operating the vehicle present a significant safety concern. I believe this issue warrants investigation to determine whether there is a broader defect affecting 2020 Ford EcoSport vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748806July 7, 2026
POWER TRAIN
My automatic transmission has a problem going into gear, slow to engage in any gear. when needing to accelerate there is no response, just the high rev of the engine but absolutely no acceleration. The car has a hard jerk and thud sound when it does go into gear, this is when driving the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748321July 5, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On April 3, 2026, this vehicle suffered a sudden, catastrophic mechanical failure as I was driving on US-169, in Kansas City, Mo.,l The engine seized and the fuel line ruptured resulting in an undercarriage fire with small explosions. I had to be physically extracted from the burning vehicle by a Clay County Sheriff’s Deputy, Clay County Sheriff’s Department, Liberty, Missouri (Report #CC2600810). This catastrophic asset and recall remedy failure is the direct result of a recognized federal safety defect (Ford Safety Recall 23S64 / NHTSA Campaign 23V905). The original engine blew from an oil pump failure in October 2024 and was towed to certified Ford dealer Smithville (Mo.) Ford on October 9, 2024 as per the recall. The new engine was not re-installed until May 24, 2025 due to delay in getting parts At the time of the recall reinstallation, the vehicle had 61,556 miles on it. When the fire happened on April 3 of this year, the vehicle had 70, 956 miles . I want to emphasize that Under explicit authorization from Ford Motor Company’s recall interim guidelines, the dealership performed a complete engine assembly swap. Per the official service invoice, this replacement engine was backed by a 3-year or 100,000-mile Ford Powertrain Warranty. At the time of the fire 11 months later, the vehicle had not yet reached 71,000 miles and was fully covered under active factory warranty.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11748099July 3, 2026
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
My 2020 Ford EcoSport (1.0L EcoBoost) is covered by Recall 23S64 / NHTSA 23V905 (engine oil pump drive belt). The defect causes sudden loss of motive power at highway speed (65+ mph), usually after 40+ minutes of driving, with the powertrain warning light and code P0299 (turbo underboost). Losing power in Los Angeles freeway traffic is the safety hazard. The recall remedy has failed repeatedly. In Oct 2025 the dealer tore down the engine, confirmed the oil pump belt had disintegrated and clogged the oil pickup, and replaced the complete engine (long block) under the recall in Dec 2025. The recall now shows as completed for this vehicle, but since that repair, with under 500 miles driven: (1) the turbocharger failed again and was replaced under warranty in Feb 2026, about 77 miles after the new engine; (2) in Apr 2026 the dealer found a cracked valve cover leaking oil into cylinder 3 (codes P0313, P0299); (3) on May 23, 2026 I picked the car up and the same power-loss condition returned THE SAME DAY - the dealer then found a loose air charge pipe; (4) on Jun 20, 2026 I picked the car up again and it failed THE SAME DAY. Both same-day failures are corroborated by round-trip rideshare receipts. The vehicle has been at the dealer since Jun 20, 2026, and the service advisor has not answered my written requests for diagnosis or coverage for over a week. Before the recall was confirmed, the same defect caused repeated repairs from Jun 2024 on (13 shop visits, 9 to Ford dealers). In Aug 2025 Ford's own technical hotline directed an engine teardown to find the root cause; the dealer advisor declined it. The remedy under Recall 23S64 has not remedied the defect: the recall-replaced engine has failed component by component within 500 miles and the vehicle remains out of service. All components are available for inspection at the dealer. Full repair orders, invoices, and dated records are available on request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745387June 20, 2026
FUEL/PROPULSION SYSTEM, ENGINE, SERVICE BRAKES
Fuel injectors, hand brake when reversing, spuddering when push on gas, windshield crack when cleaning from the inside accidently hit rear view mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743081June 9, 2026
UNKNOWN OR OTHER
I had my car fixed from a recall for an engine oil pump or something like that. After it was fixed, my car will shut off when I’m at a stop light or while I’m driving. It is not safe and scares me. My check engine light will come on and off, and my local dealership won’t help unless the check engine light is on when I bring it in. This has been going on since early May.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742515June 6, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
Backup Camera Blue Screen Failure. Does Not Work; Happened within time frame of the other ford vehicle recalls for backup camera safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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