Ford Ecosport Complaints (2020)

402 consumer complaints on file.

#11614799September 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614400September 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613761September 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, and while driving at various speeds, the vehicle made abnormal knocking sounds. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613774September 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 75 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613775September 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed in a parking lot, the vehicle stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine and engine oil pump had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613062September 6, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure due to the fuel pump failure. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612645September 4, 2024
ENGINE
Engine is junk parts broken that is the recall problem. Can not be driven. The low oil pressure light came on about 2 miles from my house. Was towed to a mechanic who took oil pan off. An found broken parts. An to repeat engine is junk. Had a oil change 8/9/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611021August 26, 2024
EXTERIOR LIGHTING
There has been multiple instances that the right-side brake light has failed, even after being replaced with new bulbs. It has happened 2 times before, and I have seen numerous other Ecosports that have this problem as well. It is not a bulb problem, but a wiring problem. Not sure if this is worth submitting on here, but I can’t be the only one that has done it so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610135August 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610029August 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610059August 21, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609400August 19, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the contact noticed a loud noise that sounded as if the vehicle muffler was missing. The contact became aware of a slight noise previously; however, the sound became louder and more persistent. The contact reported the failure to the dealer. The vehicle was taken to the dealer where it was diagnosed with a detached flex pipe due to corrosion. The contact was informed that the flex pipe needed to be replaced. In addition, the contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609411August 19, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608920August 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was determined that the oil pump needed to be replaced; however, parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608400August 14, 2024
WHEELS
The component that failed/is malfunctioning is the Drivers side front Hub assembly. It could be available for inspection depending on date and time that it is needed to be inspected… My safety and others were put at risk because if I kept driving with this it could snap my entire tire off, rip my whole brake line out, and this being my drivers side could result in my getting ripped into oncoming traffic.. No manufacture has inspected it, no police have inspected it, only my boyfriend and I and a mechanic that was going in to replace brakes on my car. The only determination I have of this part being “recalled” is due to an auto parts store calling and telling me the part they ordered has to be sent back due to defect/recall on the manufacturers side. There have been no type of warnings at all besides stuff regarding my anti-lock system failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607906August 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while parking the vehicle, the vehicle made an abnormal ticking sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607462August 9, 2024
ENGINE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607134August 7, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2020 Ford EcoSport. The contact stated that the vehicle failed to start. The contact stated that the Ford dealer mobile technician replaced the battery, and the vehicle was able to start. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,774. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607030August 7, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606812August 6, 2024
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact's mother owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her mother was driving 70 MPH, the vehicle started jolting. Additionally, the brake pedal was depressed, but the vehicle failed to respond and stalled. The check engine warning light, the low oil pressure warning light, and several other unknown warning lights were illuminated. The driver was unable to pull to the side of the road. The highway patrol assisted the contact's mother until the vehicle was towed to the dealer. The dealer diagnosed that the oil pump drive belt tensioner arm was fractured and there were metal shavings in the oil. Additionally, the dealer diagnosed that the loss of oil pump pressure had caused engine failure. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was temporarily repaired. Additionally, the contact stated that the check engine warning light was illuminated several times three days after the repair. The vehicle was taken to the dealer, where it was determined that the transmission fluid was low. The dealer replaced the transmission fluid several times; however, the failure persisted. The dealer diagnosed that the transmission front gear box had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 64,150. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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