Ford Ecosport Complaints

1,865 consumer complaints on file.

#11646240March 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle started alerting the contact with a chime. While the contact was driving to the residence, the chime continued. The check engine and low-pressure warning light were illuminated. The vehicle was taken to be diagnosed and the contact was informed that the engine oil pressure was low. The vehicle was driven to an independent mechanic who diagnosed the vehicle with low engine oil pressure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645925March 3, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2019 Ford Ecosport. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission failed to shift above second gear. In addition, the contact became aware of an abnormal ticking sound. The contact stated the sound was like the sound of a sewing machine. The vehicle was taken to the dealer; however, the vehicle was not inspected. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 26,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646088March 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact stated that while driving through a snowstorm on the highway at 35 MPH, there was an abnormal popping sound coming from the engine, and the vehicle experienced a loss of automotive power and decelerated to 20 MPH. The check engine and engine temperature warning lights were illuminated. The contact pulled off on the next exit and parked the vehicle at a nearby gas station. The vehicle was then towed to a local dealer where it was diagnosed, and the contact was informed that the thermostat was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) as a possible cause of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645812March 2, 2025
ENGINE, FUEL/PROPULSION SYSTEM
-The oil pump failed while I was driving on the interstate. My vehicle suddenly lost power without warning. There was moderate traffic, and I almost did not make it to the shoulder in time, having to swerve around vehicles. -My vehicle was towed to a Ford Dealership and their service department told me "The engine tore itself apart from the inside" and that repairs would be "About $7000". From there it was towed to my driveway. It has been sitting in my driveway since July 2023. I've been forced to continue making payments on it this entire time. -I attempted to have the recall repair scheduled three times at a Ford dealership, but each attempt failed: *December 2024 (in-person visit): I was turned away and told to schedule later. *January 2025 (phone call): Provided my information, but never received a follow-up. *February 2025 (online service request): Ford never responded. ---Because of Ford’s lack of response, the issue has not been officially confirmed by a dealer, but it matches the symptoms of the oil pump recall (which affects my VIN). -No, the vehicle has not been inspected because Ford has refused to schedule an appointment despite multiple attempts. -No, there were no warning lights, messages, or prior symptoms before the failure. The vehicle suddenly lost power without any prior indication, which made the situation even more dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645577February 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645485February 28, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle shut off as the oil pressure and check engine warning lights were displayed on the instrument panel. The contact initially restarted the vehicle; however, the vehicle shut off again after driving several miles and failed to restart. Due to the failure, the vehicle was first towed to an independent mechanic and the contact was unable to restart the vehicle and diagnosed the vehicle with engine failure. The dealer was notified of the failure and the vehicle was towed to the dealer. A diagnostic test was performed that confirmed that the engine had failed. The engine was then replaced by the dealer under warranty. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that recently after starting the vehicle, the check engine warning light reappeared on the instrument panel. The vehicle was taken to an independent mechanic where a code reader was used to scan the vehicle. The code reader showed codes for issues for both low oil pressure and transmission. The local dealer was made aware of the issue and confirmed that the parts used for the initial engine replacement were the same parts that were currently under recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645331February 27, 2025
POWER TRAIN
The contact owns a 2019 Ford EcoSport. The contact stated while driving at an undisclosed speed, the transmission was hesitating before shifting gear. The check engine warning light was illuminated. The contact stated that the transmission was slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to a dealer, but the vehicle was not diagnosed. The contact stated that the vehicle was awaiting repair. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645341February 27, 2025
ENGINE
The contact owns a 2019 Ford EcoSport. The contact stated that while at a stop light and depressing the accelerator pedal, the vehicle failed to respond as needed. There was an abnormal ticking sound coming from the engine. The contact stated that several unknown warning lights were illuminated. The dealer was contacted, and the vehicle was taken to be diagnosed; however, the technician was unable to determine the cause of the failure. The contact stated that the engine was replaced; however, the contact was informed that the repair was temporary. The contact stated that after the engine was replaced, the vehicle was retrieved; however, three weeks later the failure reoccurred. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645342February 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 40 MPH, the vehicle failed to respond. The check engine and the wrench warning lights were illuminated. On another occasion, while driving the vehicle at an undisclosed speed, the vehicle shut off without warning. An independent mechanic diagnosed the vehicle with engine failure. The vehicle started to lose motive power and progressively continued to stall and shut off. The vehicle was taken to the dealer and received undisclosed repairs; however, while driving to the residence the vehicle shut off three times. The dealer informed the contact to stop driving the vehicle and a tow truck was sent to pick up the vehicle. The vehicle had been with the dealer awaiting the repair until May 1, 2024. The failure mileage was approximately 69,576. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645354February 27, 2025
ENGINE, SUSPENSION, UNKNOWN OR OTHER
I have been waiting on the recall to be fixed for almost 2 years now. I've contacted Ford more times than I can remember, and they don't do anything other than say it's not available yet. I have had to replace the transmission, had many small repairs thinking it was something other than the recall. (I've paid over 2.5k in repairs and 1k in Ubers out of pocket) has 49000 miles, and I do not feel safe driving it at all. I will go somewhere that's within 5 miles, so I know I won't be stuck too far or on the highway, so it is causing MANY inconveniences as well as money for Uber etc. It is paid off and I'm going crazy trying to get this fixed. This is absolutely ridiculous, and I'm beyond FED UP! I keep looking to find a car similar that is NOT a Ford, but they're all too expensive and I don't think it's right I have to pay for FORD'S mistake!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645234February 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact stated that the differential was leaking fluid. The contact also stated that the vehicle failed to immediately start after refueling. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic who determined that the engine oil pump needed to be replaced. The mechanic referred the contact to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644791February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had an oil change however, several days later, while driving at approximately 60 MPH, there was a beeping sound coming from the vehicle, and the message “Oil Pressure Low" was displayed. Additionally, the check engine warning light was illuminated. The vehicle was pulled over to the side of the road and turned off and the vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the engine and engine oil pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644818February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644843February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644842February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644714February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated, and the vehicle later failed to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644524February 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644074February 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Ford EcoSport. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated and flashed on and off. There was an abnormally loud clinking sound coming from the vehicle. The vehicle was taken to the local dealer, where the O-ring, oil pan, gasket, drive belt, oil belt, thermostat, and long block were replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644127February 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the oil pump belt and oil pump belt tensioner had failed and that the engine needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 63, 000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643999February 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My car went to the dealership service department to be fixed because the recall piece broke in December. Middle of February they told me it was all fixed I picked it up and within 8 hours it wasn’t driving right and had a bunch of alerts. I tried to drive it home it broke down in 2 degrees weather, I was stranded for 35 minutes with no heat. The dealership got the car back had it for a few more weeks. Today they called saying they think it will be fixed. They called this afternoon saying they took it for the test drive and it wouldn’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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