Ford E-350 Complaints (2021)

22 consumer complaints on file.

• #11421609June 21, 2021
  ENGINE

  The contact owns a 2021 FORD E-350. The contact received notification of NHTSA Campaign Number: 20V795000 (ENGINE) however, the dealer informed the contact that only one part of the remedy, mentioned on the manufacturer's website, was available and not the other. The contact received the reprogramming (UPDATE THE POWERTRAIN CALIBRATION) mentioned on the Ford website but not the other portion of the repair mentioned on the website (INSTALL ENGINE COVER INSULATION PATCHES IN THE RIGHT HAND AND LEFT HAND INNER LOWER CORNERS OF THE ENGINE COVE). The contact stated that the failure reoccurred and that when they looked up the recall on the NHTSA website stated that there was no recall repair available at all. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had stated that after they received the repairs regarding this matter their vehicle's engine cover still gets extremely hot. The failure mileage was unknown. Vin tool confirms parts not yet available.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11420395June 10, 2021
  TRACTION CONTROL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS

  The contact owns a 2021 Ford E-350. The contact stated while driving at various speeds in windy conditions, the “Service Advance-trac” warning message was displayed on the instrument panel. Soon after the initial message was displayed, the Traction Control, Pre-Collision Assist, Cruise Control, and the Hill Start Assist messages also all appeared on the instrument panel. The contact called and made an appointment with the local dealer however, the vehicle was not yet diagnosed nor repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 1,500.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0