Ford E-350 Complaints (2004)

46 consumer complaints on file.

#10260273February 28, 2009
FUEL SYSTEM, DIESEL
I OWN 4 DIESEL POWERED FORD E350 VANS. IN 2008 I HAVE HAD A FUEL TANK REPLACED IN A 2000 AND 2004 VAN. I DECIDED TO HAVE MY 2007 CHECKED AND FOUND THAT THE FUEL FILTERS WERE CLOGGED. I HAVE SPENT OVER $7000.00 SO FAR. ALTHOUGH FORD DID NOT REPLACE THE TANK IN MY 2007 I AM STARTING TO WONDER WHEN I WILL HAVE TO HAVE THIS DONE. I HAVE ONE OTHER 2000 THAT JUST STARTED HAVING PROBLEMS. I DON'T NEED TO SPEND ANOTHER $7000.00. I ASKED FOR ABOUT DELAMINATION BUT THEY SAID ITS THE FUEL I'M USING. I SAW THE FUEL FILTERS THAT CAME OUT OF THE VEHICLES AND IT WAS A GRAY/ SILVER MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255846January 21, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL*THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED TWICE WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE INJECTORS CAUSED THE FAILURE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE HAS BEEN REPAIRED MORE THAN 20 TIMES AND THEY ALWAYS REPLACE THE INJECTORS; HOWEVER, THE MECHANIC STATED THAT THE CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 332,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243325September 24, 2008
WHEELS, TIRES
I WAS A PASSENGER IN A 15 PASSENGER VAN COMING TO TRANSPORT ME FROM THE AIRPORT. IT WAS A WHITE FORD CLUB WAGON (YEAR UNKNOWN). WE WERE GOING AT 70 MILES PER HOUR ON CRUISE CONTROL. THE REAR TIRE BLEW OUT AND WE BEGAN TO SWERVE AND THEN STARTED TO DO 360 DEGREE TURNS AND THEN HIT A GUARDRAIL AND FLIPPED 1.5 TIMES. ONE PERSON WAS KILLED AND SEVERAL MORE WERE INJURED SEVERELY. THE FRONT PASSENGER HAD TO HAVE THE JAWS OF LIFE TO REMOVE HER FROM THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
16
Deaths:
1
#10243085September 22, 2008
FUEL SYSTEM, GASOLINE
GAS FILL LINE CLOSES AND CAN ONLY FILL AT A RIDICULOUSLY SLOW RATE OR NOT AT ALL WITH SOME OF THE FASTER GAS PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233729July 10, 2008
FUEL SYSTEM, DIESEL, EQUIPMENT
2004 E-350 FORD DIESEL VAN ..IN 06 FUEL TANK DELAMINATION FORD REPLACED TANK..08 FUEL TANK DELAMINATION AGAIN @ 14000 MI. COST TO ME 2200.00. DEALER SAID FORD WILL NOT ADMIT TO A TANK PROBLEM AND COULD NOT ASSURE ME THE DELAMINATION PROBLEM HAS BEEN CORRECTED TO DATE..I CAN'T AFFORD 2,200.00 EVERY 14000 MI. I USE ONLY HESS DIESEL FUEL. I KNOW I AM NOT ALONE WITH THIS PROBLEM, THE DEALERSHIP SAID THEY DO AT LEAST TWO A MONTH. THIS IS A DANGEROUS CONDITION..THE TRUCK LOSES POWER AND STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208723November 12, 2007
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
VEHICLE LOST POWER 3 DIFFERENT TIMES, ONCE ON INTERSTATE, TWICE IN HIGHWAY TRAFFIC, AND IN ONE CASE THE ENGINE DIED. TURNS OUT CAUSE WAS FAILURE OF TANK LINING CLOGGING UP THE FUEL SYSTEM. EACH OF THE 3 TIMES I REPLACE FUEL FILTERS BEFORE FINALLY CLEANING OUT THE TANK AND DETERMINING ACTUAL PROBLEM. FORD KNOWS THERE IS A PROBLEM WITH THE TANK LINING, AS SHOWN ON FORD TECHNICAL SERVICE BULLETINS 19728, BUT HAS DONE AND WILL DO NOTHING ABOUT THE PROBLEM EXCEPT TELL ME TO REPLACE MY TANK AT ALMOST $600 + LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199086August 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION WILL SLIP OUT OF GEAR WITHOUT WARNING DURING ON-ROAD OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186032March 23, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*- THE CONTACT STATED THAT AT EACH TIME HE SPRAYED THE WASHER ON THE WINDOWS FROM THE 2005 FORD E350 WITH 100 FAILURE MILEAGE THE WASHER WENT ONTO THE ROOF OF THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE, AND THE DEALER REPLACED A TRIPLE PANEL TWICE, BUT THE PROBLEM STILL EXISTED. THE CURRENT MILEAGE WAS 17,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183939March 1, 2007
SEAT BELTS:FRONT
TL*- THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT LATCH ON THE 2004 FORD E350 WILL NOT STAY LATCHED. THE FAILURE MILEAGE WAS 60000. THE SEAT BELT LATCH WOULD POP OUT OF THE BUCKLE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM HE SHOULD REPLACE THE SEAT BELT LATCH ASSEMBLY. THE VEHICLE CURRENTLY HAD 82000 MILES. *AK UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175315December 6, 2006
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER 20 MINUTES, AND WAS TAKEN TO A SERVICE DEALER WHERE THE PROBLEM WAS UNABLE TO BE DETERMINED. THERE WAS A NHTSA RECALL # 05V270000, WHICH PERTAINS TO THE WIRING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172471November 2, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
2004 FORD E-450 AMBULANCE 5/31/06 CREW STATED THE ENGINE WAS SURGING, EGR VALVE REPLACED BY DEALERSHIP. 5/31/06 CREW STATED A/C QUIT BLOWING AND GRINDING NOISE HEARD LARGER FUSE INSTALLED BY DEALERSHIP. DEALERSHIP STATED ALL OTHER A/C TEST CHECKED OUT OK. DEALERSHIP ADDED BOOSTER REPLACED TO DIESEL FUEL ALSO REPLACED FILTER, DRAINED WATER SEPARATOR. 9/1/06 ENGINE OIL LEAKING, CREW ALSO HAD A/C CONCERNS AGAIN DEALERSHIP REPLACED GEO ROTOR OIL PUMP COVER GASKET AND SEAL WEAR SLEEVE AND REASSEMBLE POST ROAD. DEALERSHIP FOUND COMPRESSOR SHAFT BROKE REPLACED A/C COMPRESSOR AND CLUTCH ASSEMBLE ACCUMULATOR AND FRONT ORIFICE TUBE. DEALERSHIP ALSO REPLACED FUEL INJECTOR CONTROL MODULE HARNESS, AND EXHAUST PRESSURE SENSOR SECONDARY TO RECALL. 10/12/05 CREW COMPLAINS THAT ENGINE SOUND LIKE IT IS "SUCKING AIR" DEALERSHIP STATED NOTHING WRONG, LATER THAT WEEK CREW MEMBERS FOUND AIR LEAK AT TURBO BRACKET CONTACTED DEALERSHIP THEY ADVISED THAT NOTHING WAS WRONG AND THAT WAS THE WAY IT SHOULD SOUND. WE STILL HAVE THIS EXTREME SURGING SOUND IN THE CAB ON ACCELERATION, THE SOUND IS SO LOUD THAT WE CAN NOT HEAR THE COMMUNICATION RADIO. THIS TRUCK IS A 2004 AMBULANCE WITH ONLY 24,964 MILES ON IT AND IS HOUSED INSIDE A CLIMATE CONTROLLED STATION. WE ARE AGAIN MAKING AN APPOINTMENT TO HAVE TURBO CHECK BECAUSE OF AIR LEAK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172350November 1, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE WAS PURCHASED ON OR AROUND SEPTEMBER 2003. ON MAY OF 2005 WE BEGAN TO HAVE MULTIPLE PROBLEMS CONCERNING THIS VEHICLE. THE MOST SIGNIFICANT OF THESE PROBLEMS IS AIR CONDITIONING COMPRESSORS LOCKING UP AND BREAKING THE DRIVE BELT. THIS VEHICLE IS AN AMBULANCE SO A FAILURE COULD CONTRIBUTE TO THE DEATH OF A PATIENT. WE HAVE TRIED VARIOUS REPAIRS TO THIS VEHICLE AS IT HAS FALLEN OUT OF WARRANTY AT THIS TIME. FIRST WE REPLACED THE COMPRESSOR, ACCUMULATOR AND ORIFICE TUBE AND THE BELTS THEN FLUSHED THE SYSTEM. THE 2ND OCCURRENCE WE REPLACED THE COMPRESSOR, ACCUMULATOR AND ORIFICE TUBE THEN FLUSHED THE SYSTEM, THE 3RD OCCURRENCE WE REPLACED THE COMPRESSOR,CONDENSER, ACCUMULATOR AND ORIFICE TUBE THEN FLUSHED THE SYSTEM. AT THIS TIME WE TRIED PLACING EXTERNAL FANS TO HELP LOWER THE HEAD PRESSURES THEN REPLACED THE FAN CLUTCH WITH A SNOW PLOW FAN CLUTCH AS DIRECTED BY OUR FORD DEALER. THE 4TH INCIDENT WE REPLACED THE COMPRESSOR THEN EXTENDED THE EVACUATION PERIOD FOR FEAR OF A POSSIBLE OIL OVERCHARGE. THE 5TH OCCURANCE ON 10/25/2006 WE REPLACED THE COMPRESSOR,CONDENSER, ACCUMULATOR AND ORIFICE TUBE THEN FLUSHED THE SYSTEM. WE ARE NOW IN THE PROCESS OF TRYING A BETTER GRADE REFRIGERATION OIL IN PLACE OF THE USUAL PAG OIL. WE HAVE BEEN TRYING EVERYTHING WE CAN THINK OF TO COMBAT THIS PROBLEM WITH NO SUCCESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161612July 3, 2006
STRUCTURE
THE CONSUMER'S TWO 2004 E350'S HAVE WEIGHT ISSUES. *TS ON 5/15/06 THE TRUCKS WERE TAKEN TO A REPAIR FACILITY AND THE CONSUMER WAS TOLD THAT THE GROSS VEHICLE WEIGH RATING ON THE SIDE DOOR OF THE VEHICLE IS 14,200 LBS. THE CONSUMER'S PAPER WORK READ 11,500 LBS. WHEN THE VEHICLE WAS WEIGHT EMPTY IT WEIGHED 9,988 LBS. THE REPAIR FACILITY INDICATED THAT THEY COULD NOT RELEASE THE VEHICLE'S TO THE CONSUMER UNTIL THEY RECEIVED AND ANSWER FROM DOT. 2004 FORD E350 22' GLAVAL UNIVERSAL 15 PASSENGER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157313May 3, 2006
SEAT BELTS:REAR/OTHER
5-2-06. 2004 ECONOLINE REAR SEAT BELTS AND SEAT BELT EXTENDERS ARE POORLY DESIGNED. *TS THE RECEIVING END OF THE SEAT BELTS ARE ATTACHED TO THE END OF THE STRAP, THE OTHER END IS BOLTED TO THE FLOOR. WITH USE THE RECEIVING END TENDS TO FALL BACK THROUGH THE HOLE AND HAS TO BE REINSERTED OFTEN. THE MANUFACTURER PROVIDED SEAT BELT EXTENDERS FOR THE FRONT TWO BUCKETS SEAT, BUT NOT FOR THE REAR SEATS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153956March 28, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
OIL LEAKING FROM 2004 F-350 6.0L DIESEL ENGINE. EGR FAILURE CAUSING TRUCK TO SHUT OFF ON ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145829December 21, 2005
EQUIPMENT ADAPTIVE/MOBILITY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, EQUIPMENT
2004 FORD WAGON E350 WITH FLOOR LOWERED BY VANTAGE MOBILITY INT. FOR HANDICAP PEOPLE. DURING STOP AND GO DRIVING LIKE TRAFFIC JAMS WHILE PULLING A TRAILER THE FLOOR BETWEEN FRONT SEATS GETS MORE THAN HOT ENOUGH TO BURN YOUR FOOT. SLIDING DOOR OPENER HAS BROKEN 6 TIMES LEAVING THE DOOR FREE TO SLIDE OPEN AND SHUT. I KEEP A BUNGY CORD TO TIE IT UP BUT INTERIOR LIGHTS COME ON AND OFF WHEN USING BUNGY CORD. THE ORIGINAL LATCH BY FORD WAS REMOVED TO INSTALL THE DOOR OPENER. SPLIT DRIVE SHAFT INSTALLED TO MAKE ROOM FOR UNDER VEHICLE LIFT BY BRAUN CORP HAS A LOW ROAR TO IT. BICYCLE TYPE CHAIN FOR THE SLIDING DOOR OPENER AT WHEELCHAIR LIFT DRAGS ACROSS PART OF DOOR JAMB.(NO PULLEY OR SPROCKET). PAID $48,000 FOR THIS NEW 2004 MODEL IN APRIL, 2005 I'M ASKING FOR MY MONEY BACK. PLEASE HELP US. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10140210October 19, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
DT: THE CONTACT OWNS A 2004 FORD E 350 A CONVERSION VAN WHICH WILL NOT START. THE VAN HAS A POWER STROKE DIESEL ENGINE. THE VAN WAS TOWED TWELVE OR MORE TIMES TO MULTIPLE DEALERSHIPS TO LOCATE THE PROBLEM. THE CONTACT STATED THAT NO DEALER COULD FIGURE OUT WHAT THE PROBLEM WAS. A DIAGNOSTICS TEST WAS PERFORMED ON THE VEHICLE ABOUT FIFTEEN TIMES. THE CONTACT HAS TALKED TO FORD NUMEROUS TIMES. HE INVESTED $96,000 IN THE VEHICLE AND WOULD LIKE TO BE ABLE TO DRIVE IT. THIS I HAPPENED AT ALL TIMES OF THE DAY. THE CONTACT WAS LIVING OUT OF THE VEHICLE AND WAS HAVING THOUSANDS OF DOLLARS IN TOWING EXPENSES. ALSO, THERE WERE RENTAL CAR AND MEDICAL EXPENSES AS A RESULT OF THE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131076August 2, 2005
ENGINE AND ENGINE COOLING
DT: CONTACT STATED ON 7-31-05 WAS TRAVELING NORTH ON I-81 70 MPH AND CARRYING 3000 LBS OF STEEL AND ENGINE SHUT OFF 2 MILES SOUTH OF EXIT #66. ENGINE SOUNDED LIKE A WASHING MACHINE AFTERWARDS. CONTACT WAS ABLE TO RESTART THE VEHICLE BRIEFLY IN ORDER FOR THE WRECKER TO LOAD IT. CONTACT RECEIVED RECALL 05S34 ON 07/29/2005. DEALER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. THIS WAS THE FIRST PROBLEM CONTACT HAD WITH THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130401July 28, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING
FORD E-450 6.0L ENGINE LOSES POWER, STALLS, WILL NOT RESTART. BAYSHORE FORD SERVICE (WILMINGTON DE) RESULTS IN IDENTIFIED PROBLEMS OF DEFECTIVE EXHAUST BACK PRESSURE SENSORS, THROTTLE BODIES AND UNDERHOOD WIRING HARNESS. THIS IS A SAFETY ISSUE AS VEHICLE STALLS IN TRAFFIC WITH PASSENGERS ON BOARD. THESE DEFECTS SHOULD BE ADDED TO NHTSA RECALL # ) 05V270000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125308June 14, 2005
FUEL SYSTEM, DIESEL, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FROM THE VERY FIRST DAY WE OWNED OUR BRAND NEW FORD E-350 DIESEL CUBE VAN WE HAVE HAD AN ONGOING DRIVABILTY PROBLEM. THE ENGINE CUTS OUT WHILE DRIVING ALMOST COMING TO A STALL AND SPITS BLACK OR BLUE SMOKE OUT OF THE TAIL PIPE. WE HAVE HAD THE VEHICLE TO THE DEALERSHIP FIVE TIMES TO DATE TO HAVE THIS PROBLEM FIXED. THE DEALERSHIP CANNOT FIND THE PROBLEM. WE HAVE TRIED TO TAKE THE TRUCK TO A DIFFERENT DEALER, BUT THEY SAY THEY CANNOT FIX IT BECAUSE ANOTHER DEALER HAS ALREADY WORKED ON THE TRUCK AND GOT PAID, SO WE HAVE TO TAKE IT BACK TO THEM. WE USE THIS TRUCK FOR BUSINESS AND HAVE HAD TO RENT A TRUCK SEVERAL TIMES TO TAKE THE TRUCK IN AND FIND THE NEXT DAY THAT IT IS STILL NOT FIXED. WE ARE OUT $400.05 THAT WE BELIEVE EITHER THE DEALERSHIP OR FORD SHOULD REIMBURSE US FOR. I CALLED THE FORD CUSTOMER SERVICE LINE AND WAS BASICALLY TOLD THAT RENTAL REIMBURSEMENTS ARE NOT COVERED IN THE WARRANTY. SHOULD WE BE RESPOSIBLE FOR HAVING TO PAY THESE FEES? WE BOUGHT A BRAND NEW TRUCK SO WE WOULD NOT HAVE THIS PROBLEM.IT IS ALSO NOT OUR FAULT THE DEALERSHIP CANNOT FIND THE PROBLEM. WE HAVE BEEN MORE THAN PATIENT AND FEEL WE SHOULD GET OUR TRUCK FIXED PROPERLY AND BE REIMBURSED FOR OUR LOSSES. WE SEE THERE HAS BEEN A RECALL ON OUR VEHICLE AND STILL HAVE NOT BEEN NOTIFIED. WHICH ONLY MEANS ONCE AGAIN WE HAVE TO PAY TO RENT A TRUCK WHILE OURS GOES IN FOR REPAIRS, WITH NO GUARENTEE THAT IT WILL GET FIXED THAT TIME EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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