Ford E-350 Complaints (1998)

63 consumer complaints on file.

#10018697May 14, 2003
STRUCTURE
HELLO, I'VE BEEN READING ABOUT THE SAFETY ISSUE WITH THESE 15 PASSENGER VANS. HAS ANY ONE CONSIDERED THE ADDITION OF DUAL REAL TIRES ON THESE VEHICLES? IT HAS BEEN NOTED THAT THE LARGER MINI BUSES ARE SAFER, AND I NOTICED THAT THEY ALL HAVE DUAL REAR TIRES. AND THE E-350 VAN I KNOW IS BUILT ON THE SUPER DUTY FORD 250/350 CHASSIS WHICH CAN BE ORDERED WITH DUAL REAR TIRES? WOULDN'T THESE MAKE THE CHANCE OF ROLLOVERS LESS? THANKS TOM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000330December 20, 2002
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1998 FORD E350 VAN 5.4L V8 BLEW A SPARK PLUG WHEN STARTING ENGINE. SPARK PLUGS WAS CHANGED BY FORD DEALER AT 90,000 MILES PLUG BLEW WITH 122,000 MILES. FORD DEALER REMOVED HEAD, INSTALLED SPARK PLUG INSERT AND CHARGED ME $1700.00 . I BELIEVE SPARK PLUGS SHOULD NEVER BLOW OUT OF CYLINDER HEAD WHEN INSTALLED BY A FORD TRAINED MECHANIC. THE SPARK PLUG FORD USES HAS ONLY 6 THREADS ON IT. THAT IS NOT ENOUGH THREADS FOR A ALUMINUM HEAD. THIS IS A ENGINE DESIGN ERROR.TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766284August 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED IN DRIVEWAY AND I WAS LOADING MY KIDS IN THE VAN, MY 2 YEAR OLD CHILD JUMPED INTO FRONT SEAT, AND SHIFTED THE AUTMATIC TRANSMISSION INTO REVERSE OR NEUTRAL (NOT SURE), ALLOWING VAN TO START ROLLING FORWARD (IT WAS BACKED INTO DRIVEWAY, SO THE FRONT OF THE VAN WAS DOWNHILL) I WAS STANDING IN FRONT OF THE VAN, AND IT WAS JUST STARTING TO ROLL SO IT WAS GOING SLOWING SO I AND A COUPLE OF OTHER GUYS WHO WERE STANDING THERE WITH ME WERE ABLE TO JUMP IN FRONT OF THE FAN AND STOP IT, I THEN JUMPED IN AND APPLIED THE PARKING BRAKE AND SHIFTED IT BACK INTO PARK. THERE WAS NO WAY THE BRAKE COULD HAVE BEEN PUSHED WHILE THE VAN WAS SHIFTED, AS THE 2 YEAR OLD COULD NOT REACH THE BRAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765685August 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALWAYS PULLS TO THE LEFT WHEN BRAKING. LEFT FRONT LOCKS UP AND SKIDS WHIN BRAKING FOR A SOTP ON WET PAVEMENT OR ON UNPAVED SURFACES. SAME OCCURS WHEN LOOSE MATERIAL IS ON PAVED SURFACE. BRAKE COMPONENTS (SHOES, CALIPERS, ETC ) HAVE BEEN REPLACED BY THE DEALER AT CONSIDERABLE EXPENSE WITH NO IMPROVEMENT. THERE WAS A BLUE RING ON THE LEFT FRONT ROTOR WHEN WORK WAS DONE. WHEN THE LEFT FRONT SKIDS THERE IS NO BRAKING. FORTUNATELY IT ONLY HAPPENS UNDER CERTAIN CONDITIONS (AT LOW SPEEDS) RESULTING IN ONLY 20-30 OCCURRENCES IN 94,00 MILES. THE PULL IS COMPENSATED FOR ON DRY CONDITIONS BY INCREASED STEERING EFFORT AND BY THE STEERING STABILIZER. THE DEALER (GILMORE FORD) HAS BEEN ABLE TO VERIFY THE CONDITION BUT UNABLE TO CORRECT. I HAVE BEEN UNABLE TO CONTACT A FOCTORY TECH. REPRESENTATIVE. I UNDERSTAND THAT THERE ARE OTHERS WITH THIS SAME PROBLEM BUT NOT MANY DRIVE AS MUCH AS I AND MAY CONSIDER THE INDIVIDUAL OCCURRENCE UNIQUE. IT IS ALSO POSSIBLE THAT LOW SPEED ACCIDENTS HAVE OCCURRED AND JUST BEEN CONSIDERED "OVER DRIVING". I HAD TO RECENTLY CANCEL USE OF THIS VEHICLE ON A TRIP BECAUSE MECH OF THE TRAVEL WAS IN THE MOUNTAINS ON UNPAVED ROADS AND WOULD HAVE BEEN UNSAFE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010193May 20, 2002
TIRES:TREAD/BELT
PE0 020; WHILE TRAVELING ON THE HIGHWAY HEARD A LOUD NOISE. WAS ABLE TO PULL OVER TO SHOULDER,AND REAR PASSENGER'S SIDE TIRE TREAD SEPARATED FROM TIRE COMPLETELY. TFIRESTONE, LT225/7516, DOTDA1809. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010194May 20, 2002
TIRES:TREAD/BELT
TIRE TREAD SEPARATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009464May 8, 2002
VEHICLE SPEED CONTROL
VEHICLE STARTED TO ACCELERATE ON ITS OWN, ENGINE REVVED. THIS HAS HAPPENED TWICE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007581April 15, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING HAD HEARD A NOISE UNDER HOOD. STOPPED AND CHECKED LOCATION. NOTICED FAN HAD SHIFTED POSITION. THIS CAUSED IT TO HIT THE SHROUD. MOUNTS FOR SUPPORTING RADIATOR HAD CRACKED. VEHICLE AT DEALERSHIP, AND WAS INFORMED NOT RESPONSIBLE FOR CRACKS. CONTACTED MANUFACTURER, AND INFORMED NO COMPLAINTS BEEN FILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563515October 1, 2001
ENGINE AND ENGINE COOLING:ENGINE
THERE IS A HOLE IN THE LEFT SIDE ENGINE HEAD UNDER THE THERMOSTAT HOUSING, WHEN THE HOLES BREAK THROUGH, THE ENGINE COMPARTMENT AND COVER INSIDE OF THE VAN GET COVERED WITH BOILING HOT ANTIFREEZE/COOLANT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751639September 4, 2001
TIRES
THE RESCUE VEHICLE HAD TRAVELED APPROXIMATELY THREE MILES WHEN THE DRIVERS SIDE INSIDE DUAL WHEEL SUFFERED A TREAD SEPARATION OF 25% OF THE CIRCUMFERENCE OF THE TIRE. THE RESCUE HAD TO DISCONTINUE ITS EMERGENCY RESPONSE. I HAVE CONTACTED THE LOCAL DEALER, WHO IS CONTACTING COOPER DIRECTLY. THE LOCAL DEALER HAS TOLD ME THAT THIS WILL BE TREATED AS A "ROAD HAZARD" FROM MY OBSERVATION IT APPEARS TO BE A MANUFACTURING DEFECT THAT CAUSED THE SEPARATION, AND I HAVE CONCERNS IN REGARDS TO A SIMILLAR OCCURENCE WITH THE REMAINING TIRES AS THIS IS AN EMERGENCY VEHICLE AND THE LIVES OF MY CREWS AND THE PUBLIC RELY ON THIS VEHICLE BEING RELIABLE. PLEASE CONTACT ME. *AK (DOT NUMBER: UP11C1A506 TIRESIZE: LT 245/75R)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751665September 4, 2001
TIRES
TIRE BLEW UP IN DRIVEWAY. THE TREAD LAYERS BLEW APART AND THE FORCE SPLIT THE SIDEWALLS ON BOTH SIDES. I DO NOT DARE DRIVE THE VAN UNTIL OTHER FIRESTONES ARE REPLACED. IF I HAD BEEN DRIVING A YOUTH GROUP OR MY FAMILY ON THE FREEWAY (MY NORMAL USE OF THE VAN), IT WOULD HAVE BEEN DISASTROUS. IT IS A MIRACLE THAT THIS TIRE EXPLODED WHILE NOT BEING DRIVEN. *AK (TIRESIZE: LT225/75R1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895005August 23, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER TOOK VEHICLE INTO DEALER FOR A ROUTINE CHECK. DEALER NOTICED A HAIR LINE CRACK IN BRAKES. ROTORS/ PADS AND SHOES WERE REPLACED. VEHCILE SHOWED NO SIGN OF HAVING A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747455June 27, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
SLOW SPEED RELEASE OF GAS PEDAL; RPM DROPS/ENGINE STALLS OR ENGINE RPM RISES DRAMATICALLY (2500+).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746856June 14, 2001
TIRES
WE HAVE EXPERIENCED FOUR CATASTROPHIC TIRE FAILURES IN LESS THAT ONE YEAR. ALL WERE ON 15-PASSENGER FORD VANS USED TO TRANSPORT STUDENTS. EACH FAILURE INVOLVED THE REAR TIRES. THERE WAS NO WARNING. THE TIRE EXPLODED SO VIOLENTLY THAT THE VAN SHOOK. THE TREAD CAME COMPLETELY OFF AND DESTROYED THE REAR HEATING. WE JUST NOTICED THAT A FIFTH TIRE HAD A LARGE BULGE INDICATING THAT A FAILURE WAS ABOUT TO HAPPEN. ABOUT 8 YEARS AGO ONE OF OUR VANS HAD A BLOWOUT AND ROLLED KILLING ONE CHEARLEADER AND SERIOUSLY INJURING SEVERAL MORE. I DO NOT KNOW IF THAT TIRE WAS A GOODYEAR WORKHORSE. WHAT CAN YOUR AGENCY TELL ME ABOUT THE SAFETY OF THIS BRAND OF TIRE? ARE THERE ANY LOAD E TIRES THAT YOU HAVE NOT RECEIVED COMPLAINTS ABOUT?( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744533April 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER REPORTS THAT BOTH FRONT BRAKE ROTORS ARE CRACKED/BROKEN AFTER 26,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742617March 18, 2001
TIRES
THE LEFT FRONT STEER TIRE TREAD JUST CAME OFF - THE TIRE WAS STILL HOLDING AIR AND DID NOT GO FLAT UNTIL THE MOTORHOME SLOWED DOWN AND GOT OFF THE HIGHWAY - ALL THAT'S LEFT WAS STEEL CORD ALL THE WAY AROUND - THESE TIRES SHOULD NOT BE USED ON MOTORHOMES AS COULD KILL A LOT OF FAMILIES. WHAT SHOULD I DO WITH THE TIRE? SHOULD I REPLACE ALL 6? SHOULD FIRESTONE REPLACE THEM ? THERE IS ABOUT 5000 MILES ON THIS SET OF TIRES.*AK (DOT NUMBER: VDIL1XD329 TIRESIZE: LT22575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741834March 2, 2001
TIRES:TREAD/BELT
TREAD SEPARATED, LEFT REAR INSIDE TIRE. IN MAY OF 2000, TREAD SEPERATED ON RIGHT REAR INSIDE R4S TIRE, SO I HAVE A 50% FAILURE RATE ON REAR TIRES. DEALER SAYS RIGHT OUTSIDE REAR R4S TIRE SHOULD BE REPLACED---HAS CRACK ON OUTSIDE WALL BELOW TREAD.*AK (TIRESIZE: 225/75R16E)( DOT NUMBER: TIRE SIZE: 225/75R16E )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881712February 28, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE VEHICLE WAS IN OPERATION SPARK PLUG(S) BLEWOUT ON ENGINE HEAD . ENGINE HEAD WAS REPLACED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881715February 28, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE VEHICLE WAS IN OPERATION SPARK PLUGS BLEWOUT ON ENGINE HEAD. ENGINE HEAD WAS REPLACED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876121December 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 35-40 MPH ABS SUDDENLY ENGAGED THEN RELEASED, AND CONSUMER HAD NO BRAKES. ABS LIGHT ON CONSTANTLY. DEALER CANNOT FIND PROBLEM, ABS REPLACED 4 TIMES . PLEASE ADD ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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