Ford Crown Victoria Complaints (2004)

138 consumer complaints on file.

#10365830November 15, 2010
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 FORD CROWN VICTORIA INTAKE MANIFOLD CRACKED, CAUSING COOLANT LOST AND SMOKING ENGINE. VEHICLE EMERGENCY STOPPED AND TOWED. CONSUMER FACING EXPENSIVE REPAIR COSTS . *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10363775November 2, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
SPORADICALLY THE HEADLIGHTS GO OFF FOR NO REASON. SOMETIMES TURNING LIGHT SWITCH OFF AND THEN ON AGAIN WILL TURN THEM BACK ON, SOMETIMES NOT. SOMETIMES WAITING A FEW MINUTES AND TURNING THEM BACK ON WORKS, SOMETIMES NOT. SOMETIMES LIGHTS JUST COME BACK ON THEIR OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361132October 19, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVING ON EXPRESSWAY AND ALL OF A SUDDEN HEADLIGHTS FAIL! OUT ON A DARK, DARK ROAD IN THE MIDDLE OF NOWHERE (I-57) AND A SINGLE 55 YEAR OLD WOMAN, HOW DANGEROUS IS THIS?!? I WENT TO FORD DEALER WHO ACTED LIKE HE HAD NEVER HEARD OF THE PROBLEM BEFORE (RIVER OAKS FORD IN CALUMET CITY, IL ~ THE TOP RATED FORD REPAIR DEALER IN THE COUNTRY ACCORDING TO THEIR RECORDED PHONE MESSAGE AND A HUGE BANNER ON THE WALL AS YOU ENTER THE DEALERSHIP), BUT WAS CLUELESS AS TO THIS PROBLEM, REALLY? THE CAR SAT THERE ALL DAY UNTIL THEY CALLED ME AT 3:30 IN THE AFTERNOON TO TELL ME THE HEADLIGHTS TURN ON AND OFF, WHAT WAS THE PROBLEM? OH, WE CAN INSTALL A NEW LIGHT BOX MODULE ($500)...THAT MIGHT TAKE CARE OF THE PROBLEM...NO GUARANTEE, AGAIN...REALLY? I CAME HOME (PROBLEM UNREPAIRED), LOOKED UP 2004 CROWN VICTORIA HEADLIGHTS ON GOOGLE AND TO MY ASTONISHMENT FOUND WEBSITE/ARTICLE AFTER ARTICLE STATING HOW COMMON THIS PROBLEM IS ON CROWN VICTORIAS, GRAND MARQUIS AND MAURADER 2003-2005!!! I THINK THAT FORD IS TRYING TO SHUCK THEIR RESPONSIBILITY IN TAKING CARE OF THIS POTENTIALITY HAZARDOUS MALFUNCTION (CAR CAN START ON FIRE AND MANY CABS IN LOS ANGELES HAVE ARTICLE DATE 3/25/10)! THEY SHOULD STEP UP TO THE PLATE AND SEND OUT A NATIONWIDE RECALL FOR THIS TO BE FIXED, INSTEAD I HAVE TO COME UP WITH THE MONEY FOR THE PART, THE LABOR TO GET THIS FIXED. THIS DOESN'T INCLUDE THE DOWNTIME HAVING THE CAR IN THE SHOP FOR THE DAY! PATHETIC IS ALL I CAN SAY ABOUT THIS SITUATION. I AM JUST GLAD I WAS ABLE TO PULL THE BRIGHTS LEVER BACK TOWARD THE STEERING WHEEL SO THAT I WOULD HAVE SOME KIND OF LIGHTS...NOT EASY DRIVING A LONG DISTANCE HOLDING THIS LEVER ALL THE WAY BUT IT WAS THE ONLY WAY I COULD GET ANY KIND OF LIGHTS TO WORK! PUSHING THE BRIGHT LIGHT LEVER FORWARD TO KEEP THE BRIGHTS ON DIDN'T WORK EITHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360140October 12, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE PARKED, THE CONTACT ATTEMPTED TO ACTIVATE THE HEADLIGHTS ON, BUT THEY WOULD NOT ACTIVATE. AFTER APPROXIMATELY SIX MINUTES, THE HEADLIGHTS TURNED ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED A MODULE THAT CONTROLLED THE HEADLIGHTS FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345724July 27, 2010
EXTERIOR LIGHTING
HEAD LIGHTS ON 2004 FORD CROWN VICTORIA WILL GO OFF WHILE DRIVING AT NIGHT AND SOMETIMES WILL COME BACK ON THEN AT TIMES THEY WILL NOT COME ON AT ALL. I AM A SINGLE WOMAN AND ON A FIXED INCOME THIS PART IS VERY EXPENSIVE SO I REALLY THINK FORD NEEDS TO DO SOMETHING ABOUT IT , I HAVE REPLACED MY SWITCH ON IT THINKING THIS WAS THE PROBLEM BUT IT WASN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345102July 24, 2010
EXTERIOR LIGHTING, INTERIOR LIGHTING, SEAT BELTS
THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344602July 21, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY SON HAS HAD A COUPLE OF INCIDENTS WHERE THE HEADLIGHTS ON HIS 2004 CROWN VICTORIA HAVE SUDDENLY GONE OUT. THIS COULD BE A VERY DANGEROUS SITUATION. BROUGHT IT TO MECHANIC WHICH SAID IT WAS THE LIGHT MODULE. EXPENSIVE FIX AT @ 500.00. SEEMS TO BE A VERY COMMON THING IN THESE CARS AND I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317493March 7, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING I SUDDENLY FOUND IT VERY HARD TO TURN THE STEERING TO THE RIGHT. USING CONSIDERABLE FORCE I WAS ABLE TO MAKE THE TURN - BUT ONLY JUST. INVESTIGATION BY MYSELF LATER SHOWED THAT THE HEAT SHIELD FROM THE DRIVER'S SIDE EXHAUST MANIFOLD HAD FALLEN OFF DUE TO CORROSION AROUND THE TWO 10MM BOLTS THAT HOLD IT ON. IT HAD THEN FALLEN ONTO THE STEERING SHAFT AND MUST HAVE WEDGED AGAINST SOMETHING WHEN I WAS TRYING TO TURN. IT WAS STILL ON TOP OF THE STEERING SHAFT WHEN I OPENED THE HOOD AFTER DRIVING A MILE HOME (VERY CAREFULLY). HAD SOMEONE BEEN DRIVING WITH LESS EXPERIENCE OR STRENGTH THAN MYSELF THIS FAILURE COULD VERY EASILY HAVE RESULTED IN AN ACCIDENT AS THERE WAS NO WARNING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316894March 4, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FILLER TUBE FOR THE FUEL TANK WAS LEAKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 66000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310759February 16, 2010
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WILL GO OFF AFTER 5 MINUTES OF DRIVING... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297889January 3, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I AM THE OWNER OF A 2004 FORD CROWN VICTORIA, WHILE DRIVING DURING DARK HOURS DOWN THE FREEWAY MY HEADLIGHTS SUDDENLY WENT OUT WITH A CLICK. THE PARKING LIGHTS AND DASH LIGHTS REMAINED, BUT I WAS UNABLE TO SEE AND HAD TO MAKE A BLIND PANIC STOP TO THE SHOULDER. SINCE, THIS HAS BEEN A REGULAR OCCURRENCE IN WHICH I CAN ONLY QUICKLY PULL THE FLASH TO PASS SWITCH AND TRY TO HOLD IT AS WELL AS THE STEERING WHEEL UNTIL I CAN SAFELY GET PULLED OVER. EVEN AFTER THEN, IT IS AN UNKNOWN WAIT TIME ON WHEN THEY WILL COME BACK ON OR HOW LONG THEY WILL STAY ON ONCE THEY DO. THE OTHER SAFETY ISSUE IS THAT IT STARTLES OTHER DRIVERS IN FRONT OF YOU, I HAVE HAD TWO INSTANCES IN WHICH ONE VEHICLE SUDDENLY HIT THE BRAKES NEARLY CAUSING A COLLISION AS WELL SURPRISING A DRIVER TRAVELING BESIDE ME, MAKING HIM SWERVE. I HAVE RESEARCHED SEVERAL PLACES AND IT APPEARS THAT IT IS A FAULTY RELAY IN THE LIGHT CONTROL MODULE. I ALSO FOUND THAT IN FORD'S INFINITE WISDOM THAT YOU CANNOT JUST REPLACE THIS $4 RELAY INSIDE THE MODULE, YOU HAVE TO REPLACE THE ENTIRE $500 MODULE. I THINK THAT IS A HUGE SAFETY ISSUE AND THAT IT IS THE RESPONSIBILITY OF FORD TO MAKE RIGHT. THIS PROBLEM OCCURS OFTEN AND WITHOUT WARNING AND HAS PROVEN TO BE A DANGEROUS EVENT. THIS PROBLEM BEGAN AROUND AUGUST OF 2009, THE VEHICLE IS A 2004 WITH APPROXIMATELY 80K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297589December 30, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AT NIGHT THE HEADLIGHTS FAILED WITHOUT WARNING. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WITH LIMITED VISIBILITY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE HEADLIGHT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000. THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292009November 12, 2009
EXTERIOR LIGHTING
LIGHTING CONTROL MODULE IN 2004 CROWN VIC. HEADLIGHTS VERY WEAK AND LCM NEEDS REPLACED. CLOSE TO $500 TO REPAIR. POOR QUALITY CONTROL BY FORD FOR A VERY EXPENSIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291818November 11, 2009
WHEELS
RECEIVED A RECALL LETTER FROM FORD REGARDING A 2004 CROWN VICTORY THAT I ACQUIRED 08/09 AS A FORMER POLICE CRUISER. LETTER STATED I HAD TO GET THIS CAR TO A DEALER ASAP AS THIS WAS AN 07 RECALL THAT HAD NOT BEEN COMPLETED. THE LETTER CLEARLY STATES DEFECTIVE WHEELS MUST BE REPLACED OR ONUS IS ON ME FOR ANY FUTURE FAILURES REGARDING THIS RECALL. I CALLED THE CUSTOMER SERVICE NUMBER ON LETTER AND THEY EXPLAINED THAT THE WHEELS (SPECIAL FOR POLICE) HAVE BEEN KNOWN TO DEVELOP CRACKS AND SPLIT OPEN FURTHER AT SOME POINT IN TIME. I ADVISED THAT I WAS A PRIVATE CITIZEN AND CAR WAS NOT A POLICE VEHICLE ANY LONGER & THEY SAID IT MATTERED NOT, AND MUST BE REPLACED. THEY GAVE ME A DEALER NAME & NUMBER WHICH I PROMPTLY CALLED THE NEXT DAY. DEALER HAD LITTLE INFO ON THIS SO I GAVE THEM THE RECALL NUMBER AND EXPLAINED WHAT I WAS TOLD AND WHAT LETTER SAID, DATED OCT '09. DEALER DECLINED TO ORDER PARTS AND SAID THEY WOULD NOT REPAIR UNDER RECALL SINCE IT WAS NO LONGER IN POLICE USE. I THEN CALLED CS AGAIN AND THEY AGREED THIS TIME WITH DEALER. I ESCALATED TO CUSTOMER RELATIONS WHICH WAS NO HELP WHATSOEVER. I EXPLAINED TO THEM THAT FORD HAD CONTACTED ME, THE LETTER DID NOT SAY TO DISREGARD IF NO LONGER USED AS A POLICE VEHICLE, ONLY THAT THIS WAS A HAZARD AND NEEDED TO GET DONE. I ASKED FOR A LETTER OF EXPLANATION AS TO HOW IT WAS SAFE FOR ME TO DRIVE AS A PRIVATE CITIZEN IF IT WAS NOT SAFE FOR POLICE AND THEY REFUSED, BUT DID TELL ME IT "SHOULD" BE OK. THE RECALL NUMBER & DESCRIPTION READS 07S48-16" STEEL WHEEL REPLACEMENT. I CAN FAX A COPY OF LETTER IF YOU REQUIRE, BUT FORD IS ADAMANT IN REFUSAL TO DO ANYTHING AFTER SOUNDING THE ALERT TO ME AND PUTTING ME IN A POTENTIALLY UNSAFE SITUATION, PLUS CLEARLY STATING I AM RESPONSIBLE IF ANYTHING HAPPENS AND I HAVE IGNORED THE LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279457August 5, 2009
ENGINE AND ENGINE COOLING:ENGINE
2004 FORD CROWN VICTORIA # 2 CYLINDER BLEW OUT SPARK PLUG. HAD TO HAVE HELI-COL INSTALLED TO MAKE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275075June 26, 2009
TIRES, TIRES:SIDEWALL
GOING 65 MPH ON THE FREEWAY AND MY BACK TIRE BLEW. THE SIDEWALL COMPLETELY SEPARATED FROM THE REST OF THE TIRE. I JUST NOTICED A BUBBLE ONE OF THE FRONT TIRES, 6-25-09. I BOUGHT THE TIRES AS A SET. I WILL BE REPLACING ALL THE TIRES TOMORROW. THE TIRES ARE MICHELIN SYMMETRY M&S P225/60 R16. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275077June 26, 2009
TIRES, TIRES:SIDEWALL
NOTICED A BUBBLE ON THE SIDEWALL OF MY TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273289June 10, 2009
EXTERIOR LIGHTING
HEADLAMPS RANDOMLY GO OUT ON MY 2004 FORD CROWN VICTORIA. NO SYMPTOMS UNTIL IT HAPPENS. CLICK SOUND COMES FROM WHAT I HAVE FOUND TO BE THE LCM (LIGHTING CONTROL MODULE) UNDER THE DASH AND THE HEADLAMPS GO OUT. THIS HAS NOW HAPPENED 4 OR 5 TIMES, MAYBE MORE BECAUSE I HAVE ONLY NOTICED IT AT NIGHT (OF COURSE). WHEN THE LIGHTS GO OUT IT CAN BE 30 SECONDS OR 30 MINUTES BEFORE I CAN GET THEM TO COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267589May 3, 2009
FUEL SYSTEM, GASOLINE
LIGHTS GO OFF WHEN DRIVING,HAPPENED AT LEAST 4 TIMES,THE LAST TIME I WOUND UP RUNNING OFF THE ROAD BECAUSE THERE WERE NO STREET LIGHTS IN THAT AREA. THERE IS A VERY DANGEROUS CONDITION AND COULD RESULT IN INJURIES AND POSSIBLE DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267502May 1, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY HEADLIGHT WILL NOT COME ON INTERMITTENTLY. WHEN I TURN THE SWITCH TO THE RIGHT TO PARKING LIGHTS POSITION ,I HEAR THE SLIGHTLY DELAYED "CLICK" AND PARKING LIGHTS COME ON. WHEN I NEXT TURN TO THE HEADLIGHT POSITION THERE IS NO DELAYED "CLICK" AND THE HEADLIGHT DO NOT COME ON. IN THE AUTO LAMP MODE ONLY THE PARKING LIGHTS COME ON. YOU CAN PULL BACK ON THE TURN SIGNAL LEVER TO FLASH THE LIGHTS. I HAVE NOT HAVE IT HAPPEN WHILE DRIVING, ONLY UPON STARTING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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